Name: Mercure Newport
Address: Chartist Tower Upper Dock Street, Newport, Wales, GB
Price range: 86 $–240 $ per night
Rating: 8.85

Was Gäste sagen

Im Mercure Newport loben Gäste häufig die makellosen, modernen Zimmer, die bequemen Betten und das durchweg freundliche und hilfsbereite Personal. Sie schätzen die zentrale Lage in der Nähe des Bahnhofs und der Geschäfte, den angenehmen Blick auf die Stadt oder den Fluss sowie das insgesamt gute Preis-Leistungs-Verhältnis.

Zu den häufigsten Mängeln gehören Zimmer, die aufgrund von schwacher Klimaanlage und nicht zu öffnenden Fenstern warm werden, sowie das Fehlen eines eigenen Parkplatzes, sodass Gäste einen nahegelegenen Parkplatz eines Einkaufszentrums nutzen müssen. Das Frühstück wird oft genossen, während Abendessen und Barangebote gemischte Bewertungen erhalten, gelegentlich mit frühzeitigen Schließungen oder privaten Veranstaltungen. Einige Bewertungen erwähnen auch nächtliche Feueralarme und eine uneinheitliche Kommunikation während solcher Vorfälle. Erwarten Sie einen sauberen, modernen Aufenthalt in der Stadt mit freundlichem Service und einigen praktischen Kompromissen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Ausstattung ist gut, mit einem kleinen Fitnessraum und einer beliebten Dachbar/Terrasse. Die Aufzüge benötigen eine Schlüsselkarte, was die Sicherheit erhöht. Es gibt keinen eigenen Parkplatz (Gäste nutzen den Parkplatz des nahegelegenen Einkaufszentrums), und die Bar/Restaurant hat gelegentlich frühzeitig oder für private Veranstaltungen geschlossen.

Ähnliche Gästebewertungen

10

Margaret

30. Aug. 2025

·

Aufenthalt für 3 Nächte

I liked the seamless check in and check out process. I also liked the body, shampoo & hand wash & the perfect nights sleep in the very comfortable bed. I felt safe with the camera in the lift and the scanning of your room card to activate the lift. Sitting in the sun in the roof top bar was wonderful and when I ordered my evening meal it arrived in a short space of time and was very tasty. Thank you for a lovely stay.

10

Clare

8. Apr. 2024

·

Aufenthalt für 2 Nächte

Had a great time, property is well maintained. Bathroom needs more shelving/storage as nowhere to put anything. Complimentary shower gel etc. was just on the floor in the shower. Dispenser holders would be better. Bar shuts at 21:00 which is very early for a hotel! I would have expected at least until midnight, other than that all good!

4

Neil

2. Juni 2024

·

Aufenthalt für eine Nacht

Arrived at checkin only to be told that the facilities which had been advertised and for which I had paid to use - the bar and restaurant - were closed because they were hiring it to a private party. So hotel residents were not allowed to use the hotel facilities - totally disgraceful especially as no alternative or compensation was offered.

10

Chris

28. Apr. 2025

·

Aufenthalt für eine Nacht

Nice hotel with a lovely rooftop terrace. Parking just a 2 min walk away.

8

John Christian Bayne

18. Aug. 2025

·

Aufenthalt für eine Nacht

Clean room with friendly staff and a reasonable menu in the dining room. Nearby parking in Friars Walk cost £7.50 overnight.

6

Rob

26. Mai 2024

·

Aufenthalt für eine Nacht

Mercure, Newport satnav takes you near proprty but unable to take you outside proprty which we found out after driving in circles then ringing reception. The hotel has no car park so nearest means not only paying £15 a night but also you have to walk in the rain to enter the hotel. This should be described before reserving a room. We had breakfast. The layout is clean but quality of food is cheap but has a good selection of choice. Rooms were comfortable & clean. No shower gel in shower. I would never stay at this proprty again unless having to.

10

Matthew

27. Juli 2025

·

Aufenthalt für eine Nacht

really nice looking hotel, gym was lovely

10

Jeff

29. Juli 2025

·

Aufenthalt für eine Nacht

High standard hotel with great amenities (including a fitness room). Parking is available at the shopping centre next door at very reasonable rates. Nice room, with good size TV. Easy traffic links to my business meeting location the following day.

10

Jane

5. Mai 2025

·

Aufenthalt für 4 Nächte

Reasonably priced. City centre location with nearby secure parking (for a fee). Very quiet and clean rooms. Comfortable bed and powerful shower.

6

Michael

1. Aug. 2025

·

Aufenthalt für eine Nacht

I select ‘parking’ as a filter in this app, with the assumption that provides on site parking with the hotel. I was therefore really annoyed that his hotel doesn’t have any parking! Instead, I had to park in the local multi story, and drag my luggage round the streets. Fix the app! If a hotel doesn’t provide parking, don’t list it as such.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit wird in den Zimmern und öffentlichen Bereichen durchweg als makellos gelobt. Einige Gäste berichteten von Mängeln wie nicht aufgefüllten Hygieneartikeln, Flecken oder Verschmutzungen oder übersehenen Details.

Ähnliche Gästebewertungen

10

Jamie

3. Dez. 2025

·

Aufenthalt für eine Nacht

Excellent service and room was spotless

8

Mohammed

26. Aug. 2025

·

Aufenthalt für eine Nacht

Very clean, modern and well equipped. Only negative was the shower gel and and lotion dispensers were not filled and were empty.

8

Andrew

12. März 2025

·

Aufenthalt für eine Nacht

Always book Mercure when staying in Newport but last nights stay wasn’t as good as usual. There was dirt behind the sinks in the bathroom including a used feminine applicator. The bed was comfortable but despite lots of pillows none seems to be comfortable. Lots of stains on wall in bathroom and could do with repainting. Not as clean as the rooms usually are. When you pay extra for junior suite you expect a certain experience, the hotel fell short this time.

8

Eren

4. Aug. 2024

·

Aufenthalt für eine Nacht

Good size room comfy bed and bedding. Iron and board in room already with tea making facilities, a biscuit would have been a good addition, windows didn’t open and air on slow to work Our shower gel was empty but we already packed our own, Bathroom clean and up to date, bedroom walls grubby

6

Robert

3. Feb. 2024

·

Aufenthalt für eine Nacht

This is one of those hotels with bedding and towels that smell like a greasy kitchen unfortunately. And one of our bath towels had an old plaster stuck to it. Shower tray was dirty. Otherwise great location.

10

Alexia

2. Dez. 2025

·

Aufenthalt für eine Nacht

The check in staff were very friendly and welcoming. The room was spotlessly clean and very comfortable. Would definitely stay at Mercure hotels again.

10

G

25. Aug. 2025

·

Aufenthalt für eine Nacht

This hotel is excellent. The family rooms were perfect and very well equipped and spacious. Spotlessly clean, with everything you need and more. The food was delicious and the breakfast buffet fabulous. I have to say all of the staff we encountered, from our arrival at the reception, restaurant on the evening, cleaner we met on the lift and breakfast staff made us feel so valued and welcomed. We arrived at 6pm and headed off to look for cheaper food options. The area was not the nicest. Lots of teenagers, drunken people shouting, swearing and throwing glass bottles at cars passing and the two places we went to eat in didn't except children on an evening, even the Weather spoons. So, we headed back to the hotel and had a gorgeous meal if not a little overpriced but at least we felt safe. Overall, would 100% recommend the hotel as long as you don't leave it after the shops shut up l. Daytime the area was fine around the Friars shopping centre and the carpark at the centre was ideal and good value for money to park overnight. Thankyou to all the staff for making this hotel such a perfect place.

10

yethurein

29. Dez. 2025

·

Aufenthalt für eine Nacht

The room was spotless and I enjoyed my stay

4

Gareth

8. Juni 2025

·

Aufenthalt für 2 Nächte

Where do I start.... Checked into room 805 first thing I noticed was the desk was broke, the bed had a hair under the duvet. The toilet holder in the bathroom was loose(thought it was going to fall off at one point). Curtains were dirty and had stains on them. For £168.30 (2 nights) it was nowhere near worth the stay.

10

KING FUNG

25. Aug. 2025

·

Aufenthalt für eine Nacht

Clean and modern

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und komfortabel, oft mit guter Aussicht und ruhigem Schlaf. Wiederkehrende Probleme sind Zimmer, die aufgrund begrenzter Klimaanlage und nicht zu öffnenden Fenstern zu warm werden, einige abgenutzte Einrichtungsgegenstände sowie gelegentliche Lärm- oder Wartungsprobleme.

Ähnliche Gästebewertungen

8

Patrick

4. Aug. 2025

·

Aufenthalt für eine Nacht

Very comfortable, quiet and ideal for my overnight stopover for work. The double bed was made up from two singles pushed together, which was fine for me but might be uncomfortable for others.

6

Alan

24. Sept. 2025

·

Aufenthalt für 2 Nächte

The rooms are now a little run down. The sink was chipped, plenty of scuff marks everywhere. I had a junior suite and the sofa area was missing a small table to make it functional. Overall the stay was quiet and clean, but this place is starting to feel shabby. You can park in the nearby shopping center car park, but it would be nice if the Mercure could validate parking, or at least provide preferential rates.

8

Alison

24. Nov. 2024

·

Aufenthalt für eine Nacht

Overall a lovely modern, clean hotel, but rooms are way too warm (we stayed in Nov) and the in-room temp controls don’t do anything to cool the room down. That was my only complaint.

10

Steven

25. Sept. 2025

·

Aufenthalt für eine Nacht

Great hotel with comfortable and modern room, great view over the river from the top floor. Staff were friendly and helpful. Breakfast had the usual selection of items. Decent location in the town centre.

6

KERRIE

18. Aug. 2025

·

Aufenthalt für eine Nacht

Room was spacious, clean

2

Faiza

3. Aug. 2025

·

Aufenthalt für 2 Nächte

The shower head was broken and kept falling off. Went to complain at desk a few times but no one was there each time.

8

Steve

7. Sept. 2025

·

Aufenthalt für eine Nacht

The bathroom and some furniture was tired but the junior suite had nice window sill to sit on overlooking the river. Nice few soft drinks in the fridge

8

Jack

13. Juli 2025

·

Aufenthalt für eine Nacht

Aircon doesn't really work

8

Naomi

21. Juli 2025

·

Aufenthalt für eine Nacht

Excellent service at check in and in the bar, super comfortable beds. Only issue was how warm the bedroom was with fully sealed windows and underpowered the air conditioning, so uncomfortably warm overnight despite it not being hot outside.

8

Wesam

30. Nov. 2025

·

Aufenthalt für 2 Nächte

Good hotel. Overpriced for what you get. Noise insulation not great.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist ein starker Punkt, das Personal ist durchweg freundlich, einladend und hilfsbereit und geht oft über das Übliche hinaus. Gelegentliche Pannen sind ein langsamer oder verworrener Check-in und eine schlechte Kommunikation bei nächtlichen Feueralarmen oder Stoßzeiten.

Ähnliche Gästebewertungen

2

Sylvia

18. Apr. 2024

·

Aufenthalt für 2 Nächte

I arrived at the hotel after late evening to find out that they had overbooked the rooms and there was no room available for me, I then had to find another hotel in the area at night and as a woman on my own this made me feel unsafe as I was not familiar with the area. A full refund should be made as I had to pay for the other hotel on my credit card. Not even a phone call was received to tell me this or risk of this, very poor customer service. This is the reason I cannot rate the above as I didn't even stay there

8

Craig

11. Aug. 2025

·

Aufenthalt für eine Nacht

We really enjoyed our stay here. Unfortunately it was interrupted during the night by a triggered fire alarm. I appreciate this can't have been foreseen. The only reason I however mentioned this was the treatment we received after the 2:30am wake up call. We all evacuated the hotel as expected. The staff during this evacuation were, in my opinion below par. There was no explanation as to why it had happened. There was no apology until we arrived home via email. There was very poor communication during the event. All we got was a "You can come back in now". No one explained anything after. Nothing was mentioned at breakfast or on check out. It just fell short of my expectations. However the positives were also worth mentioning. I paid for an additional service on arrive with a bottle of Prosecco and chocolate covered strawberries. These were well presented on arrival. The Prosecco was on ice. On top of this the bed was arranged with flower petals and balloons were blown up, Towels were also folded in the form of a heart. None of this was expected but their attention to detail here was definitely worth the £40 on top. Room service was great. Trevor who dealt with the majority of issues and additional services was incredible. Nothing was too much for him, and I can't thank him enough. The bed was very comfy. The pillows pleasent and the experience of the room itself was great. I couldn't fault the actual hotel. The only fall short was the staff handing.

10

Scott

31. Aug. 2025

·

Aufenthalt für eine Nacht

All the staff we interacted with were excellent. The room and bathroom were clean and well maintained. The breakfast was tasty and the bar was great. The stay was very good value for money. I would not hesitate to stay here again if I was in Newport.

8

Jennifer

4. Sept. 2025

·

Aufenthalt für eine Nacht

Hotel was great. No complaints but the reception had put people in the wrong rooms (we were a biggish party for a funeral) so when I left they told me my room hadn’t been paid for, I kept telling them the name they were saying was not me. I unfortunately was in a hurry to catch my Uber so had to pay. I 100% had paid for my 3 rooms already. Then had to message the other party and get my payment back from them.

10

Prof. Rob

24. Nov. 2025

·

Aufenthalt für eine Nacht

All great with Hotel, but staff stand out. Very friendly and they kindly arranged an early morning Taxi to take me to Hospital for planned surgery.

10

Natasha

14. Aug. 2023

·

Aufenthalt für eine Nacht

The hotel is a very beautiful new build, very clean and tidy. I dined in the restaurant in the evening, gentleman that’s seated and served me was lovely, alongside a young man that brought me a free glass of wine. The beds are comfortable and the room is well designed. I had a minor issue when ordering room service as they were short staffed however received sincere apologies and free of charge late checkout. The staff at breakfast with very happy and friendly, I was assisted in taking away some food to my room. I would definitely recommend this hotel, the staff make the visit and stay worthwhile.

10

Shinji

5. Okt. 2025

·

Aufenthalt für eine Nacht

Capable receptionists.

8

Victoria

30. März 2025

·

Aufenthalt für eine Nacht

Good location, well appointed room. Terrible check in experience, one person on the desk at check in time it was a slow laborious process.

10

Zoe

28. Feb. 2023

·

Aufenthalt für eine Nacht

We absolutely loved our stay. The hotel is very new and everything was in pristine condition. You could literally smell the cleanliness walking around the hotel. The view from our room was amazing! The decor was really very luxurious. The staff at the hotel were incredible! Every single member of staff that we met from reception to housekeeping to the breakfast staff went the extra mile to ensure our family's stay was fantastic! We would love to visit again in the future. Thank you.

10

Anthony

30. Juli 2025

·

Aufenthalt für 2 Nächte

This is my go to hotel when i visit newport the staff are really friendly and helpful

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Sehr zentral und günstig gelegen in der Nähe des Bahnhofs, der Geschäfte und der städtischen Einrichtungen, mit guten Verbindungen nach Cardiff. Einige Gäste empfanden die Umgebung spät abends als rau oder unsicher.

Ähnliche Gästebewertungen

8

Kenneth

24. März 2025

·

Aufenthalt für 2 Nächte

Conveniently located in the centre of Newport, close to the station, high street, market place and river. Good value with comfortable rooms.

10

Cecilia

27. Juni 2025

·

Aufenthalt für 4 Nächte

Fabulous hotel in a deprived area. Staff were extremely friendly and helpful. Room size generous with good amenities. Restaurant and bar excellent. Outside of the hotel Newport is dirty and deprived with no tourist experiences. Only positive is the short train rides to Cardiff and Bristol

10

Neil

12. Nov. 2023

·

Aufenthalt für 2 Nächte

Good location if you’re here for the rugby and the Tiny Rebel brewery. Try using the council run car parks .

10

Sonia

2. Okt. 2025

·

Aufenthalt für eine Nacht

Train station and shops close

8

Paul

13. Okt. 2025

·

Aufenthalt für eine Nacht

Convenient city centre hotel. Modern and helpful staff.

8

SM

25. Aug. 2025

·

Aufenthalt für eine Nacht

The surrounding of this property seems unsafe.

10

Martin

29. Juni 2025

·

Aufenthalt für eine Nacht

Central . Right by the theatre bus station and train station. Good room . Good staff and good breakfast

8

Shafat

24. Okt. 2025

·

Aufenthalt für 2 Nächte

Good location for city centre

10

geoff

9. Aug. 2025

·

Aufenthalt für 4 Nächte

hotel was great and the Potters across the road had a great breakfast. Just did not feel safe going out late in evening

10

Gareth

9. Apr. 2023

·

Aufenthalt für 2 Nächte

Extremely comfortable & in a great location. Great views from hotel on all sides.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück ist in der Regel schmackhaft, mit guter Auswahl und gutem Preis-Leistungs-Verhältnis. Das Abendessen ist gemischter, einige finden es durchschnittlich oder überteuert und gelegentlich kalt; der Barservice ist beliebt, schließt aber manchmal frühzeitig oder ist aufgrund von Veranstaltungen nicht verfügbar.

Ähnliche Gästebewertungen

10

Kelly

31. Aug. 2025

·

Aufenthalt für eine Nacht

Fantastic hotel. Check in staff werent the friendliest and not a warm welcome and hectic. Would stay again as excellent breakfast and breakfast staff very helpful and welcoming. Food was superb. Room was top notch

10

Scott

31. Aug. 2025

·

Aufenthalt für eine Nacht

All the staff we interacted with were excellent. The room and bathroom were clean and well maintained. The breakfast was tasty and the bar was great. The stay was very good value for money. I would not hesitate to stay here again if I was in Newport.

8

Alan

24. Apr. 2025

·

Aufenthalt für 2 Nächte

The hotel is good. The only letdown is the restaurants in the evening average food.

10

Uwe

27. Juli 2025

·

Aufenthalt für eine Nacht

Brilliant facilities. Clean and modern. The breakfast was to die for, and the staff were very helpful and pleasant. I’ll definitely be back!

6

Rachael

6. Dez. 2025

·

Aufenthalt für eine Nacht

Friendly helpful no biscuits in room to have with coffee hot breakfast buffet was cold

10

Harmony

12. Okt. 2025

·

Aufenthalt für eine Nacht

Enjoyed the breakfast buffet. Enjoyed my stay, loved the view!

10

G

25. Aug. 2025

·

Aufenthalt für eine Nacht

This hotel is excellent. The family rooms were perfect and very well equipped and spacious. Spotlessly clean, with everything you need and more. The food was delicious and the breakfast buffet fabulous. I have to say all of the staff we encountered, from our arrival at the reception, restaurant on the evening, cleaner we met on the lift and breakfast staff made us feel so valued and welcomed. We arrived at 6pm and headed off to look for cheaper food options. The area was not the nicest. Lots of teenagers, drunken people shouting, swearing and throwing glass bottles at cars passing and the two places we went to eat in didn't except children on an evening, even the Weather spoons. So, we headed back to the hotel and had a gorgeous meal if not a little overpriced but at least we felt safe. Overall, would 100% recommend the hotel as long as you don't leave it after the shops shut up l. Daytime the area was fine around the Friars shopping centre and the carpark at the centre was ideal and good value for money to park overnight. Thankyou to all the staff for making this hotel such a perfect place.

8

Claire

19. Jan. 2025

·

Aufenthalt für eine Nacht

Lovely hotel, but a few hicups. Not normal tea on the tea tray, had to go down to reception for some. Room temperature we fould not controll . Breakfast was definitely not the best ive had at a mercury hotel. Very littel choice. No hash browns, bacon just left out under lights to long so it was hard.

6

Christopher

8. Sept. 2025

·

Aufenthalt für eine Nacht

The entry was pretty grotty. Checkin was smooth and staff helpful. Our room was cooking on entry and took time to cool down. It seemed small and plain and well used. Bathroom very good. Bedding was disappointing. A way to thick mattress topper making the bed too soft and some well used pillows that should have been retired long ago. Dinner was nothing special just microwaved curry and a pre made pizza. Breakfast was very good! Overall disappointing for a well regarded brand? YMMV

4

Michael

16. Juni 2024

·

Aufenthalt für 2 Nächte

I complained that our breakfast was freezing cold. I expected at least a partial refund but got an apology instead, after paying £33.90 for two breakfasts. Very disapointing.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	92 $
Februar	112 $
März	113 $
April	111 $
Mai	108 $
Juni	136 $
Juli	110 $
August	96 $
September	114 $
Oktober	128 $
November	129 $
Dezember	102 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $148	21 $133	22 $100	23 $86	24 $103
25 $90	26 $95	27 $108	28 $123	29 $97	30 $94	31 $94

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $96	2 $107	3 $126	4 $178	5 $123	6 $92	7 $120
8 $88	9 $99	10 $120	11 $147	12 $114	13 $152	14 $174
15 $116	16 $142	17 $219	18 $240	19 $129	20 $155	21 $138
22 $89	23 $100	24 $124	25 $120	26	27 $118	28 $108
29 $88	30 $100

Mercure Newport

Preise für Mercure Newport

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 1 Doppelbett, barrierefrei

Junior-Suite, 1 Doppelbett und Schlafsofa

Standard-Doppelzimmer, 1 Doppelbett, Stadtblick

Classic-Zimmer, 1 Doppelbett

Classic-Zimmer, 2 Einzelbetten

Superior-Zimmer, 1 Doppelbett (Privilege)

Gästebewertungen zu Mercure Newport

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten