Marella Cabo
Équipements
Parking
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Description de l'établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent un centre de remise en forme et une piscine extérieure. Parmi les services et équipements offerts par cet ap...
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From
128 $US
/nuit
Avis des voyageurs
9.2
Superbe
Basé sur 103 avis vérifiés
Équipements
8.8
Propreté
9.4
2
Sarah R
9 févr. 2026
·
A séjourné 8 nuits
Absolutely terrible experience. Customer service was incredibly disorganized and rude, and felt more like harassment than support. While the rooms look nice at first glance, many basic things do not work, and it felt like the hotel was constantly trying to extract additional money. Be extremely careful providing your credit card. I was double charged over $2,500 USD, and one of my guests was also double charged. After a full day of calls and messages going nowhere, I had to file a credit card dispute and freeze my card out of fear of further charges. I booked 21 rooms for a retreat. Staff initially confirmed in writing that we could use the gym and rooftop for meals and yoga. Months later, they tried to charge us, then backed down only after I showed written proof. Despite written confirmation twice, I received threatening messages minutes before a class demanding $1,500 USD to use the rooftop, forcing major last minute changes. Concierge communication was passive aggressive and inconsistent, with random rule changes sent daily. Other issues included extreme road noise, pipe squealing at night, no darkening curtains (its bright even at night), malfunctioning showers, unreliable internet (had to hot spot even just for emails), barely warm hot tubs, extra fees for housekeeping and early check in, and misleading beach access requiring crossing a major highway that is unsafe. I strongly advise against staying here, especially for retreats or group bookings.
Absolutely terrible experience. Customer service was incredibly disorganized and rude, and felt more like harassment than support. While the rooms look nice at first glance, many basic things do not work, and it felt like the hotel was constantly trying to extract additional money. Be extremely careful providing your credit card. I was double charged over $2,500 USD, and one of my guests was also double charged. After a full day of calls and messages going nowhere, I had to file a credit card dispute and freeze my card out of fear of further charges. I booked 21 rooms for a retreat. Staff initially confirmed in writing that we could use the gym and rooftop for meals and yoga. Months later, they tried to charge us, then backed down only after I showed written proof. Despite written confirmation twice, I received threatening messages minutes before a class demanding $1,500 USD to use the rooftop, forcing major last minute changes. Concierge communication was passive aggressive and inconsistent, with random rule changes sent daily. Other issues included extreme road noise, pipe squealing at night, no darkening curtains (its bright even at night), malfunctioning showers, unreliable internet (had to hot spot even just for emails), barely warm hot tubs, extra fees for housekeeping and early check in, and misleading beach access requiring crossing a major highway that is unsafe. I strongly advise against staying here, especially for retreats or group bookings.
10
Shonna
11 janv. 2026
·
A séjourné 1 nuit
The customer service here was absolutely amazing and the rooms and view are just as pictured. Highly recommend staying here while visiting Cabo.
The customer service here was absolutely amazing and the rooms and view are just as pictured. Highly recommend staying here while visiting Cabo.
10
Marquis
6 janv. 2026
·
A séjourné 4 nuits
The space was perfect for our family of four. Very clean and spacious. Would stay here again.
The space was perfect for our family of four. Very clean and spacious. Would stay here again.
2
Chloe
11 déc. 2025
·
A séjourné 6 nuits
The kitchen had next to nothing for us to cook food. One tiny pot that didn't fit potatoes for 2 people. A couple of frying pans. We contacted them for more items but they said they didn't have any. We had to use the DOGGY BOWLS to store our food. The AC had a gross fish smell that never went away.
The kitchen had next to nothing for us to cook food. One tiny pot that didn't fit potatoes for 2 people. A couple of frying pans. We contacted them for more items but they said they didn't have any. We had to use the DOGGY BOWLS to store our food. The AC had a gross fish smell that never went away.
10
Ricardo Yhavé
8 déc. 2025
·
A séjourné 3 nuits
Excelente servicio!!!
Excelente servicio!!!
Corredor Turístico, Km 17, Lomas de Tule, Mexique
Emplacement
Los Cabos ne manque pas de choses à découvrir ; Marella Cabo vous fait profiter d'un séjour non loin de l'aéroport et se trouve à 4 min en voiture de Playa Chileno (plage) et à 6 minutes de Baie Chileno. Cet appartement se trouve à 13,1 km de Baie de Cabo San Lucas et à 15,2 km de Medano Beach.
Reserva de la biosfera Desierto de El Vizcaíno (réserve naturelle)(1.3 miles)
Cuadra San Francisco (centre équestre)(1.4 miles)
Baie Chileno(2.3 miles)
Club de Golf Cabo Real(2.6 miles)
Plage(3 miles)
Playa Chileno (plage)(2.4 miles)
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 18:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel