Name: Holiday Inn Express & Suites - Lancaster - Mount Joy by IHG
Address: 1550 East Main Street, Mount Joy, Pennsylvania, United States of America, Mount Joy, Pennsylvania, US
Price range: $92–$364 per night
Rating: 9.3

What guests think

At Holiday Inn Express & Suites - Lancaster - Mount Joy by IHG, travellers often praise clean, modern spaces, comfortable rooms, and a convenient location for Spooky Nook events and nearby dining, plus generally good, varied complimentary breakfasts.

An indoor pool and small gym are on site, but guests sometimes report a tiny or cold pool, occasional closures, and limited fitness equipment. Noise from other guests or upper floors is a recurring complaint on busy tournament weekends. Most staff interactions are friendly and helpful, though a few guests reported unaccommodating responses or a canceled reservation. A practical choice for sports families and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool and a small fitness room. Feedback is mixed: the pool can be tiny, cold, or occasionally closed, and the gym equipment is limited.

Related guest reviews

8

Edgardo

Dec 12, 2024

·

Stayed 2 nights

Place was clean and decor looked modern. The pool is tiny and they keep the meeting room closed.

8

Hannah

Jun 22, 2025

·

Stayed 1 night

The room was clean and comfortable but the shower was clogged and a little dirty. The elevator smelled like burnt hydronic fluid and made me really nervous. The pool was tiny in a tiny room where the chairs were soaked and the floor was flooded. Breakfast was ok. Very convenient to spooky nook and the front desk were very nice.

8

Victor

Jun 9, 2025

·

Stayed 1 night

It wasn't a bad place to stay at all the breakfast was ok but the gym is Lowsy

8

Janet

Oct 2, 2024

·

Stayed 1 night

New facility. Nice pool. Close to area attractions.

8

Lisa

Sep 10, 2025

·

Stayed 1 night

Pool was cold and breakfast was just ok. Otherwise everything went great

10

Teresa

Nov 22, 2025

·

Stayed 2 nights

Breakfast was great. Staff was friendly. Pool and fitness room was very nice.

10

Genesis

Oct 21, 2024

·

Stayed 2 nights

The hotel is new and modern, everything is spotless. The staff are amazing and there's a lot of dinning options and attractions around the area. I just didn't like that the breakfast was the same for the days we stayed, Holiday Inn usually varies the breakfast. Also, the pool area needs some sort of ventilation because the smell of chlorine is very potent.

10

Michael

Sep 1, 2025

·

Stayed 1 night

Nice, clean place. Pool was a plus

4

Molly

Oct 6, 2025

·

Stayed 2 nights

Pool was closed. I deliberately chose this hotel for the pool and it was closed for maintenance.

8

Rebecca

May 18, 2023

·

Stayed 2 nights

The only two things I would like to mention or kind of silly, but it would’ve made a difference. If the water in the pool was heated it was way too cold you enjoy, and the plasticware for breakfast barely cut the sausage or the French toast.

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Cleanliness

Cleanliness is widely praised across rooms and common areas, though a few guests reported missed spots and bathroom issues like hair, dirty floors, or slow drains.

Related guest reviews

6

Michelle

Aug 6, 2025

·

Stayed 1 night

Front desk was not friendly. Room had not been occupied and wasn’t the cleanest Breakfast was not hot and dirty tables

10

Krista

Oct 15, 2025

·

Stayed 1 night

Clean room, bed really comfortable, breakfast good and breakfast did the job

6

Michele

Jun 15, 2025

·

Stayed 2 nights

The hotel was decent and the location was good. I didn't feel very confident in the cleanliness of my room, but the overall stay was good. The breakfast staff was great

10

Karen

Oct 8, 2025

·

Stayed 1 night

The breakfast was fresh and hotel was super clean and well maintained.

10

Michelle

Dec 30, 2025

·

Stayed 1 night

This hotel is INCREDIBLY clean

10

Kathy

Oct 5, 2025

·

Stayed 1 night

Very nice hotel BUT cleaning person left a bunch of hair near outside of tub tub in bathroom with a plastic hair tie too. Otherwise very clean h confy. Great tv.

10

Stephanie

Oct 11, 2025

·

Stayed 1 night

Excellent in every way!! Very clean! Comfortable beds! Friendly and helpful staff (Crystal was very sweet) .. I would definitely stay again!

8

Trina

Feb 12, 2025

·

Stayed 2 nights

The floor in the bathroom was dirty there was these pink and green sparkling stuff, the tub was not draining properly so when you were showering your feet were soaking in you dirty bath water, there was old body wash along the tiles in the shower, the carpet wasn't vacuum properly as i could see sediments in the carpet

10

Carolyn

Oct 13, 2025

·

Stayed 3 nights

Had one of the best breakfasts that I’ve ever had in a hotel. Plenty of choices of hot and cold foods. Plenty of healthy choices as well. Room was clean and bed was comfortable. Noise levels were low and staff was friendly. Overall a pleasant stay. Would definitely return to this hotel.

10

David

Nov 30, 2024

·

Stayed 1 night

The room was clean and comfortable and the staff were very pleasant when checking in. The property was well maintained and clean also. The complementary breakfast in the morning was very good also. We would definitely stay at this hotel again when we come back up this way.

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Rooms

Rooms are modern, spacious, and comfortable with conveniences like a fridge, microwave, and coffee maker. However, noise from other guests or upstairs rooms is a recurring issue, and a few mention weak water pressure or a non working fridge.

Related guest reviews

8

Jeannine

Dec 1, 2025

·

Stayed 2 nights

Everything was good except people in 312/314 Thursday night. Ours was not the only complaint Friday morning & the desk person did say they’d check into it because were weren’t the only ones saying someth8g. New group are over the weekend so whoever was on floor 3&4 with young kids let them run, wrestle, scream very early a.m.

8

Erin

Mar 20, 2024

·

Stayed 2 nights

I did not like the water pressure, it was weak, and I could hear people stomping in the room above me.

4

Luisa

Oct 20, 2024

·

Stayed 1 night

Extremely noisy the whole night and breakfast was not good and cold even the coffee Extremely disappointed

4

Donna

Oct 13, 2024

·

Stayed 2 nights

It’s was terrible noisy kids tromping one the third floor it was so loud and just not good

10

Katherine

Jan 18, 2024

·

Stayed 1 night

Room was clean, spacious, and had a microwave, fridge, and coffee maker. Very comfortable bed and pillows. Good breakfast too. Would definitely stay there again!!

10

John

Nov 15, 2025

·

Stayed 1 night

Great place , good people and super comfortable bed , thank you thank you

10

Patricia

Nov 28, 2024

·

Stayed 1 night

We were greeted by the manager while checking in. Very pleasant! The room was surprisingly spacious and clean. The shower was more than adequate in size and ease of entry. The included breakfast was much better than other hotels. We were so pleased with our stay we actually promised the manager we'd be back.

10

Terrance

Sep 12, 2025

·

Stayed 4 nights

The rooms are spacious and clean. There is plenty of room for storing your clothing and travel gear. The breakfast was good and it had a good variety and selection. The location is convenient and accessible to many local places to visit.

10

Amanda

Sep 8, 2025

·

Stayed 2 nights

The room was very comfortable and the staff was very friendly. The continental breakfast gets the job done with plenty of options both hot and cold.

6

Christina

Jul 1, 2023

·

Stayed 1 night

Very loud in hallway.. people in and out loud talking yelling banging and not restful or peaceful. Can hear every word in next room

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Service

Staff are frequently described as friendly, helpful, and efficient at check in and during stays. A minority reported unaccommodating or unfriendly interactions, and one noted a last minute reservation cancellation.

Related guest reviews

6

Michelle

Aug 6, 2025

·

Stayed 1 night

Front desk was not friendly. Room had not been occupied and wasn’t the cleanest Breakfast was not hot and dirty tables

8

Vicki

Jun 13, 2025

·

Stayed 1 night

This place was very close to Spooky Nook which was very convenient for us. Hotel was clean, staff very friendly and helpful and had good breakfast centrally located in the hotel lobby. Heather was extremely helpful and went above and beyond to help us when we requested a bed sheet change. I would recommend this hotel

4

Kathy

Jun 2, 2024

·

Stayed 2 nights

The sheets were not clean, and 2nd day the comforter was thrown on the bed, not neatly. 1st night ran out of toilet paper! There were kids running up and down the hallways after 10pm, we were exhausted and found it annoying. The bed in the mobility accessible, my husband is a paraplegic, he was unable to transfer up onto the bed alone. Luckily my daughter was with us and helped him. We spoke to both the Supervisor and Manager, no apologies there! Supervisor just shrugged it off, Manager also not compassionate, he told my husband to write his congressman. What kind of an answer was that??? I requested a late check out because we had an early basketball game and wanted an extra 1 hour. The girl that evening said I had to ask the supervisor first thing in the morning, so I was down there at 7am and explained we wanted only an extra hour before and his answer was No. Really? Not a good way to treat customers

10

Zachary

Jul 5, 2025

·

Stayed 1 night

Great overall hotel with very friendly and helpful staff

10

Andrei

Sep 2, 2025

·

Stayed 2 nights

Easy check in and check out. Very pleasant staff.

2

MICHELLE

Aug 8, 2025

·

Stayed 3 nights

Not accommodating.

10

William

Jul 25, 2025

·

Stayed 4 nights

Staff was friendly and easy to work with when we had to make adjustments to our stay.

10

Nancy

Oct 6, 2025

·

Stayed 1 night

Friendly staff. Clean

2

Michael

Apr 19, 2024

·

Stayed 1 night

They canceled my reservation last minute

10

Claudia

Mar 9, 2025

·

Stayed 2 nights

Excellent experience overall. The staff were very friendly and helpful. I will definitely stay again.

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Location

Location is convenient for Spooky Nook sports, near the highway, and close to dining and shopping. Several guests also found it quiet despite the proximity to major roads.

Related guest reviews

10

john

Nov 25, 2024

·

Stayed 2 nights

Very clean property. Right off the highway. Friendly front desk staff, kitchen staff and house keeping.

10

meghan

Jul 11, 2024

·

Stayed 1 night

Nice newer hotel. 5 minute walk to a few places to eat. Beds were very comfortable and the overall property was well taken care of.

10

Brandi

Jul 14, 2023

·

Stayed 4 nights

Great location when staying for tournaments at Spooky Nook!

10

Mark L.

Jul 7, 2024

·

Stayed 2 nights

It was extremely close to our playing facility!! It was clean and we had easy access to shopping and food.

10

Justin

May 16, 2025

·

Stayed 2 nights

Within 10 minutes of shopping and activities. Quiet and clean.

10

Charles

Nov 30, 2024

·

Stayed 3 nights

Convenient location for our needs.

10

TIMOTHY

Sep 6, 2025

·

Stayed 3 nights

Clean room close to spooky nook

10

Gerald

Dec 30, 2025

·

Stayed 4 nights

Very nice hotel. In a great location too

10

Chad

Jul 22, 2024

·

Stayed 3 nights

Property is off a major highway, but quiet surrounding. Across the street are many food options and gas. Staff was always friendly.

10

Rachel

Mar 10, 2025

·

Stayed 2 nights

Perfect location for a volleyball tournament at Spooky Nook. The drive is only five minutes and one exit up from the facility. The property is clean and the manager was friendly and greeted everyone during breakfast, which is always a nice touch.

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Dining

Breakfast is commonly praised for variety and overall quality. Some guests found items cold, bland, or repetitive, and cleanliness at the breakfast area could lag at busy times.

Related guest reviews

6

Michelle

Aug 6, 2025

·

Stayed 1 night

Front desk was not friendly. Room had not been occupied and wasn’t the cleanest Breakfast was not hot and dirty tables

10

Krista

Oct 15, 2025

·

Stayed 1 night

Clean room, bed really comfortable, breakfast good and breakfast did the job

8

heather

Jan 16, 2024

·

Stayed 2 nights

breakfast needs to be upgraded!! food was dry, bland

10

jennifer

Aug 6, 2025

·

Stayed 1 night

Don’t get breakfast but my mom said it was good a variety of food. Front desk friendly

10

Shannon

Aug 23, 2025

·

Stayed 1 night

The Hotel is so nice and clean. The beds are comfortable and the staff was really nice. The breakfast was great. So many great options. We will be staying here from now on. Thank you

8

Lisa

Sep 10, 2025

·

Stayed 1 night

Pool was cold and breakfast was just ok. Otherwise everything went great

10

Teresa

Nov 22, 2025

·

Stayed 2 nights

Breakfast was great. Staff was friendly. Pool and fitness room was very nice.

10

Carolyn

Oct 13, 2025

·

Stayed 3 nights

Had one of the best breakfasts that I’ve ever had in a hotel. Plenty of choices of hot and cold foods. Plenty of healthy choices as well. Room was clean and bed was comfortable. Noise levels were low and staff was friendly. Overall a pleasant stay. Would definitely return to this hotel.

10

Terrance

Sep 12, 2025

·

Stayed 4 nights

The rooms are spacious and clean. There is plenty of room for storing your clothing and travel gear. The breakfast was good and it had a good variety and selection. The location is convenient and accessible to many local places to visit.

10

Amanda

Sep 8, 2025

·

Stayed 2 nights

The room was very comfortable and the staff was very friendly. The continental breakfast gets the job done with plenty of options both hot and cold.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$122
March	$130
April	$126
May	$152
June	$170
July	$141
August	$151
September	$140
October	$150
November	$130
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $164	9 $101	10 $103	11 $196	12 $191
13 $96	14 $110	15 $153	16 $119	17 $96	18 $223	19 $213
20 $92	21 $95	22 $103	23 $99	24 $145	25	26
27 $92	28 $92	29 $96	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2	3
4 $98	5 $106	6 $146	7 $120	8 $112	9	10
11 $100	12 $106	13 $104	14 $105	15 $103	16 $244	17
18 $101	19 $96	20 $106	21 $107	22 $96	23 $215	24 $364
25 $95	26 $185	27 $196	28 $160	29 $105	30 $132	31 $127

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Monthly average prices

About this property

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Superb

What guests think

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FAQs about Holiday Inn Express & Suites - Lancaster - Mount Joy by IHG

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