Name: Hotel Indigo Miami Brickell by IHG
Address: 145 SW 11th Street Building 1, Brickell, Miami, Florida, USA, Miami, Miami-Dade County, US
Price range: 84 $–213 $ per night
Rating: 8.17

Was Gäste sagen

Zusammenfassend lässt sich sagen, dass das Hotel Indigo Miami Brickell by IHG in Bewertungen für seine zentrale Lage in Brickell und das freundliche Personal gelobt wird, wobei das Feedback jedoch häufig auf eine uneinheitliche Sauberkeit, Lärm durch dünne Wände oder nahegelegene Aktivitäten sowie Unannehmlichkeiten wie langsame Aufzüge und teuren Valet-Parkservice hinweist.  

Viele Gäste schätzen die sauberen, modernen Zimmer und die bequemen Betten, andere berichten jedoch von kleinen Grundrissen und Wartungsproblemen mit der Klimaanlage, dem Warmwasser, dem WLAN oder den Fernsehern. Das gastronomische Angebot reicht von angenehmen Mahlzeiten und einer lebhaften Bar bis hin zu langsamem oder teurem Service und gelegentlichen Sauberkeitsproblemen. Insgesamt erwartet Sie hier eine komfortable Basis in Brickell mit variablem Service und Komfort.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Pool wird geschätzt, ist aber klein, manchmal beschattet und schließt frühzeitig; das Fitnesscenter ist bescheiden. Die Aufzüge können langsam oder außer Betrieb sein, das Parken oder der Valet-Parkservice sind teuer und in den Zimmern fehlen in der Regel Mikrowellen.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Einige Gäste fanden die Zimmer und Gemeinschaftsbereiche sehr sauber, während andere Staub, verschmutzte Möbel, schmutzige Badezimmer und gelegentlich Ungeziefer meldeten. Die Beständigkeit der Reinigungskräfte variiert.

Zimmer

Die Zimmer sind modern und oft komfortabel oder geräumig, aber mehrere Bewertungen erwähnen Lärm von Nachbarn oder Sanitäranlagen. Einige Gäste bemängelten kleine Grundrisse, schwache Beleuchtung, WLAN- oder Fernsehprobleme sowie Probleme mit der Klimaanlage oder dem Warmwasser.

Dienstleistung

Der Service ist gemischt: Viele loben das freundliche, hilfsbereite Personal und den reibungslosen Check-in, während andere unfreundliche oder nicht erreichbare Rezeptionsmitarbeiter, nicht zurückgerufene Anrufe, verzögerte Anfragen und eine uneinheitliche Bearbeitung von frühen oder späten Check-ins und Gebühren erlebten.

Ähnliche Gästebewertungen

2

Nathan

24. März 2025

·

Aufenthalt am 3 Nächte

The hotel itself was clean, nice, and comfortable. It was our first time in Miami and so we had to fly in we arrived at around 11am with check in posted at 4pm which was fine but we contacted the hotel just to see if a earlier check in was available. the first time we called the desk told us to check back at 1:30 so we did was told to check at 2:30 so at 3:00 we stopped by the hotel just to follow up from the previous call again we were fine with the 4pm check in was just following up from the previous call. I’m not sure what the guys name was but grey hair and a grey beard he was an absolute rude individual that truthfully has no business behind a desk other than to go on power trips made 0 eye contact took my I.d for 10min while on his computer and tossed it on the desk with a short “nope check in at 4pm” that was the first encounter the second with the same guy room service had collected our towels and only returned 1 full sized towel no rags but 2 hand towels I asked about getting the other towels he told me nope, I’ve sent you all the towels already and wanted nothing to do with rectifying the situation I proceeded to tell him that room service had collected our towels left one but there are two people in the room he told me two more times that I do not get any more because he’s sent all the towels already. I try not to but after getting somewhat irritated he finally said he’d send someone up all for like three towels other than him the rest of the hotel was pretty good!

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10

Elsphet

20. Juli 2025

·

Aufenthalt am 1 Nacht

Customer service is absolutely outstanding. They do a magnificent job hiring staff. From the front desk, restaurant, and the workers behind the scenes, everyone is so friendly and professional.

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10

Colleen

6. Aug. 2025

·

Aufenthalt am 1 Nacht

Check in was easy. The front desk was super accommodating as I asked to change my room. Lock issue. No problem at all. And checkin was great and giving me information on hotel amenities like restaurant breakfast and bar. Hotel is very nice and clean and great area. Highly recommend

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10

Angela

1. Apr. 2025

·

Aufenthalt am 3 Nächte

Staff was super friendly and accommodating. Really happy with this property.

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4

Geron

11. Nov. 2024

·

Aufenthalt am 1 Nacht

Left valuables in the room. Called for days and got no reply. All mailboxes stated they were full. Even dialing the operator was to no avail.

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10

Antonio

23. Jan. 2023

·

Aufenthalt am 1 Nacht

Our visit to Miami Indigo was very pleasant. Thanks to your staff for making it such a comfortable stay. We were there 2 day went on a cruise and chose to stay ay Indigo when we returned. For all these days i was attanded fantastic. Every need was catered yo perfection making us feel important. Thank you for all your hospitality and making us feel so welcome. Your employees deserve more than a thank you especially LUIS at the front desk. He is the kindest and most helpful person he really made us feel at home. Definitely coming back

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4

Trianna

8. Feb. 2023

·

I had arrived at the hotel at 9 AM and went to the front desk to check in. I had asked if I would be able to do early check in and the person at the desk said they would text me when the room was ready. 4 PM - (check-in time) still the room was not ready. There were about 6 people at the front desk and a ton of people that showed up after I did that were able to get a room so I find this to be extremely rude and inconsiderate that nobody followed up or tried to make an effort to apologize. Pros: Hotel, common areas and bathrooms were very clean. -The location is a short walk from the main strip in Brickell Cons: -No outlets in public spaces to be able to work in pool or common space -there was construction next door consistently -While the hotel bathrooms were esthetically pleasing the shower water was freezing -The AC is controlled by the building even though there are thermostats in each room -The pool area is completely shaded all day, the pool is freezing and there are only 7 lounge chairs for the whole hotel -there was additionally 2 elevators out of service during the stay which caused a lot of congestion and the need for the workers to try to use it to bring towels and dirty linens etc. -the rooftop that is advertised in the lobby was not as it looks at all

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4

Paul

16. Feb. 2025

·

Aufenthalt am 1 Nacht

The room was fine, but unfortunately the service was unsatisfactory. When we booked, we contacted the hotel directly to request a late checkout. We were told that it would be no problem and to just let them know the day before. I called the hotel the day before and they said that a late checkout was not possible due to the hotel being overbooked. After I explained the situation, I was told to contact them on the morning of to see what can be done. I spoke directly to the front desk staff around the 7:45am and got the same response. I asked to speak to a manager and they said he wasn't available until 9am. I went to my meeting and found some time to call the hotel and spoke to a helpful person that was pleasant and told me it would be no problem, they would extend my checkout till 12pm. Relieved, I continued with my meeting and arrived at the hotel at 11:30 am to pick up my belongings only to discover that my room key didn't work. I went to the front desk to speak to the lady who kindly informed me that they had tried to contact me at my room (?) to inform me that my late checkout request had been denied. After much haggling I was finally able to get a working room key so that I could get my belongings and leave. This was a very frustrating and unnecessary customer service experience. Surely, the hotel could've made some sort of exception rather than a put a paying guest through so much difficulty. Unfortunately I will not be staying at this hotel again.

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10

brian

27. Dez. 2024

·

Aufenthalt am 4 Nächte

There was an issue with the booking. The manager stepped in quickly, solved the issue and upgraded us to a suite. Everything about the stay was perfect!

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6

Jeff

22. März 2025

·

Aufenthalt am 1 Nacht

Hotel was an average room in a decent area but staff wasn’t very helpful never answered the phone at front desk and had no idea what I meant when I asked for the bell desk to leave my bags I was told I would get a text when my room was ready which I never received and didn’t allow a late check out

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr zentrale Lage in Brickell, in der Nähe von Restaurants, dem Brickell City Centre, öffentlichen Verkehrsmitteln und dem Hafen. Einige Gäste erwähnen Bauarbeiten, Sirenen oder Straßenaktivitäten, die die Ruhe beeinträchtigen.

Gastronomie

Das Restaurant und die Bar erhalten Lob für schmackhafte Speisen, Happy Hour und freundliche Barkeeper, aber mehrere Gäste meldeten langsamen oder teuren Service, ein begrenztes Frühstück oder einen Zimmerservice sowie gelegentliche Sauberkeitsprobleme.

Monat	Durchschnittspreis
Januar	266 $
Februar	301 $
März	293 $
April	221 $
Mai	182 $
Juni	197 $
Juli	160 $
August	137 $
September	131 $
Oktober	150 $
November	169 $
Dezember	221 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $101	15 $111	16 $97	17 $104	18	19 $133
20 $105	21 $84	22 $90	23 $101	24 $104	25 $164	26 $167
27 $110	28 $90	29 $91	30 $91

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $127	2 $186	3 $174
4 $128	5 $121	6 $122	7 $129	8 $144	9 $213	10 $211
11 $160	12 $121	13 $114	14 $126	15 $135	16 $206	17 $185
18 $146	19 $120	20 $123	21 $130	22 $147	23 $198	24 $197
25 $134	26 $120	27 $123	28 $134	29 $134	30 $191	31 $206

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer, 2 Queen-Betten, rollstuhlgeeignete Dusche (Roll-In Shower)

Suite, 1 King-Bett, rollstuhlgeeignete Dusche, Balkon (Roll-In Shower)

Suite, 1 King-Bett, barrierefrei (Communications)

Standardzimmer, 1 King-Bett

Premium-Zimmer, 1 King-Bett

Suite, 1 King-Bett und Schlafsofa

Suite, 1 King-Bett, rollstuhlgeeignete Dusche (Roll-In Shower)

Standardzimmer, 2 Queen-Betten

Standardzimmer

Suite, 1 King-Bett und Schlafsofa, barrierefrei (Communications)

Premium-Zimmer, 1 King-Bett und Schlafsofa

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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