Courtyard by Marriott East Lansing Okemos

Good place nice staff great location

The price was inflated for graduations, and there wasn’t one complementary thing.

The hotel is nice and clean, friendly staff. Nice and close to campus.

} I booked a continuous stay from February 9–23 through Hotels.com at this property. My reservation was accepted at check-in and valid ID was presented and approved. I occupied the same room during the entire stay. On February 22, one day before my scheduled checkout, I was asked to leave the property even though my reservation was still active. No written notice was provided and no relocation assistance was offered. Police were called to the property, but no citation or violation was issued. I was not given any written explanation of the situation. Later, when I attempted to begin another reservation at a nearby Marriott property, the stay was declined due to an alleged complaint that had never been communicated to me during my completed stay. When I returned to retrieve my belongings, I discovered that my personal property had been removed from the room and placed in a basket in the lobby without my presence. Some items, including medication, were missing. This experience was extremely concerning and did not reflect the level of professionalism I normally expect when staying at Marriott properties

had a confirmed multi-day reservation and checked in without issue. However, one day prior to my scheduled checkout, I was unexpectedly asked to leave the property despite having an active reservation. No alternative accommodations were offered, and the situation was not clearly explained. This created significant inconvenience and disruption during my stay. I would recommend future guests confirm policies directly with the property to avoid unexpected issues.