Name: Canopy by Hilton Baltimore Harbor Point
Address: 1215 Wills Street, Maryland, United States of America, Baltimore City County, US
Price range: $224–$1,178 per night
Rating: 8.83

What guests think

At Canopy by Hilton Baltimore Harbor Point, guests consistently praise the waterfront location, walkability, and views, alongside modern rooms and generally friendly service, while recurring frustrations include expensive or confusing parking, nearby construction impacts, and occasional service or maintenance lapses.

Many highlight clean, comfortable spaces and striking harbor vistas; a smaller subset report dust or musty odors and missed housekeeping during longer stays. On-site dining and the lobby bar earn praise for convenience and views, though food quality, pricing, and service feel inconsistent to some. Overall, expect a modern, view-focused base that favors scenery and walkability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar, a nice gym and terrace, and pet-friendly policies draw praise. Parking is costly and confusing (often valet), there’s no pool, and a few reports note outages or elevator issues.

Related guest reviews

10

Carnetta

Jul 6, 2025

·

Stayed 1 night

I love the location and the view right on the harbor. I don't like that it is Valet parking only for $55 at that. It should be free. Staff is nice.

6

Janesia

Feb 18, 2024

·

Stayed 1 night

This was my second time staying in this hotel and I found this time wasn't as great as the first. The staff didn't look welcoming; only one elevator (of two in the entire hotel) was working; the bartender wasn't very welcoming to our large groupnand issued last call 30 mins before the bar closing, which seemed kind of early to me. I'm not sure of their official policy on last call. Overall the staff seemed annoyed at our presence and the broken elevator made for very long waits.

10

KPR

Dec 2, 2024

·

Stayed 1 night

Beautiful Hotel. Super clean rooms. The gym is beautiful. I highly recommend staying here.

2

Nicholas

May 2, 2024

·

Stayed 1 night

Power was out until after midnight and nobody could check in. I realize that is nobody’s fault at the hotel but they offered no concessions. All I got was a partial coupon for a drink at the bar the next morning

10

Karey

Mar 24, 2024

·

Beautiful view from the 12th floor. Staff was very accommodating, pleasant, and professional. They have a pool table in the lobby and a terrace/gym open 24hrs as well. Walking distance wasn’t bad at all. I highly recommend definitely will be back!

10

Donna Marie Kaminski

Feb 19, 2024

·

Stayed 3 nights

Hotel is gorgeous, newly bit, on the water, stunning views. Worth it to get great views of the Harbor and River. Restaurant there is top notch. Room has a divider between the beds and the bathroom, and lights to bathroom cannot be turned on without turning on the master light in the bedroom, awakening those with you if you go to the bathroom. Parking is also expensive at $50/day. Would also be amazing to have a fridge.

8

Gary

Mar 10, 2024

·

Stayed 1 night

Hotel was clean and relaxing. I will not be staying at this location anymore due to the parking situation. Paid $56.32 to park and received tickets from a security company that monitors the garage stating I did not pay to park. Went to the hotel reception desk that stated it’s not their garage and could not help. Now it’s up to me to dispute these tickets. Beware when you park in the parking garage.

10

Michael

Jun 24, 2025

·

Stayed 1 night

It was modern. Great Location on the wharf. Good area, good restaurant, great friendly staff. I wish they had a pool and jacuzzi for relaxation, but other than that, I would give it five stairs.

8

Candice

Jul 12, 2025

·

Stayed 2 nights

Beautiful hotel, right on the water. Cost $115 extra to park there for 2 nights.

8

Kurt

Jun 13, 2025

·

Stayed 3 nights

Hotel was clean and room was nice. Loved that it had a fridge and safe but would have liked a microwave. Parking is a disaster. There is no direct connection from the parking garage to the hotel and the garage is shared with an apartments and other businesses. Valet was the only logical way to go. Overall our stay was good.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public spaces are frequently described as clean or spotless. Some guests reported dust, musty odors, or missed housekeeping during stays.

Related guest reviews

8

Maylen

Jul 15, 2025

·

Stayed 2 nights

Cleanliness of rooms could’ve been better. Beautiful hotel location!

2

Eun Joo

Apr 2, 2025

·

Stayed 5 nights

1. Charged for eating something I didn't eat and made me wait 2 hours to clear it. And it didn't even tell me how it was handled. 2. When they cleaned the room, they didn't clean the floor so there was still dust.

10

Mary

Aug 28, 2025

·

Stayed 2 nights

Stayed here with my sisters while visiting family in Baltimore. The Canopy was a great choice. Guest services were super friendly and answered any questions we had. The room was spotless & we loved the harbor view from our room. The area was peaceful and quiet and walkable to shops & restaurants. I would highly recommend this hotel.

8

Brooke

Jul 9, 2024

·

Stayed 2 nights

Great room with windows on both sides and everything we needed for our two night stay. The only downside was that our room never got cleaned between those two nights—we put a sleep sign on for a bit in the morning but after leaving for the day around 11am, nobody came back.

10

ADAM K

Jul 18, 2025

·

Stayed 2 nights

Easy access, clean building

10

Emilia

Nov 15, 2025

·

Stayed 1 night

Fantastic views, spacious room and spotless!

8

Breanna

Feb 22, 2025

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Stayed 1 night

This hotel was pretty decent. The room was clean, including the bathroom. My only issue was the smell in the hallway and upon first entering the room. It smelled like old wet carpet or musty old food. Thankfully I carry my own room spray to negate the smell. Other than that my stay was good!

10

Vimbai

Jun 10, 2025

·

Stayed 4 nights

I have no complaints. Service was excellent. Room was very clean.

10

Camille

Mar 20, 2023

·

Stayed 2 nights

My mom and I loved our stay here! Our only complaint was that our room desperately needed to be vacuumed. The hardwood floors are dark, which showed the dust and hair even more. Overall, there was just an absurd amount of dust in various parts of the room. Otherwise, we really did love this hotel and our room.

2

Woonjoo

Dec 27, 2023

·

Stayed 1 night

Room was so dirty and front desk was rude. It was late night and just for one night so, we stayed but we won't be back for next trip. And the breakfast food was horrible.

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AI-generated summary based on recent guest reviews

Rooms

Modern rooms with great harbor views and some balconies; a few are small. Common notes include no in-room microwave (and fridges that aren’t very cold), weak rain showers, and noise from construction or neighbors.

Related guest reviews

8

Steven

Nov 4, 2024

·

Stayed 2 nights

Bed was uncomfortable

10

Jazmine

Aug 26, 2024

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Stayed 4 nights

We were visiting for my husband's birthday. We mentioned our reason for visiting and tbey gave us a corner room with a view a free drink tickets. The hotel is very nice, upscale, and kept up. I always enjoy the Hilton Canopy

10

Arielle

Nov 24, 2024

·

Stayed 2 nights

Very nice hotel room, looks exactly like the pictures. They do have a fridge although it doesn’t get that cold. Other than that my stay was great I had no issues!

6

Michele

Jun 15, 2025

·

Stayed 1 night

Nice room, but small, has a small fridge but not microwave. nice bar/restaurant water front with no many options. You can go out and have a nice small walk around and sit by the water.

8

Carol

Sep 7, 2024

·

Stayed 3 nights

Beautiful property right on the Baltimore Harbor. A couple things need attention: number one the patio furniture is broken and old. For the first two days we were there we couldn’t use the patio because there were no chairs to sit on. The chairs that were out there had been jury rigged and as soon as you sit in them, they break. I had to ask several times for them to bring us new patio furniture and I got a lot of pushback about that. But finally, they did produce two chairs. The room takes four and we had registered three but they still would not bring us a third chair. Unacceptable to get a balcony and not have enough chairs for all the occupants. Beautiful beautiful Harborside restaurant that is closed in the afternoons. You can’t sit at the best tables because even though there’s several waiting staff there they won’t let you sit in the dining room. Very weird. I would stay again, but I would make sure right after I make the reservation that I talk to them about the patio furniture. Also our private balcony was right next to a common area balcony and nobody mentioned that. It was OK most of the time but they allowed someone to have an event there one evening so we couldn’t use our patio at all.

10

Zakiyyah

Mar 24, 2024

·

Stayed 1 night

Amazing view amazing service. Only downside, no microwave in the room.

10

Emilia

Nov 15, 2025

·

Stayed 1 night

Fantastic views, spacious room and spotless!

4

Edward

Sep 2, 2024

·

Stayed 1 night

For being brand new, floors were all scratched up in room and shower did not drain properly. The NOISE. Helicopter passing by every 15 mins til 2am and you can hear people in neighboring rooms very clearly.

6

Wilson Dos

Oct 7, 2024

·

Stayed 3 nights

The rain showers is a joke

8

Cristina

Aug 28, 2024

·

Stayed 1 night

Wasn’t aware of construction in front of waterfront hotel immediate vicinity which made the hotel to locations slightly less ideal. Bed was very comfortable. Great view. Shower pressure was not great. Sink was slow draining

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Service

Staff are commonly described as friendly, accommodating, and helpful, with smooth check-in for many. Intermittent issues include rude interactions, room-type or reservation mix-ups, slow follow-up on complaints, and inconsistent responsiveness.

Related guest reviews

2

Kathryn

Jan 13, 2025

·

Stayed 2 nights

the room itself was great but the overall guest exp was terrible. zi would have left no stars to be honest

2

Ramona

Jul 28, 2025

·

Stayed 1 night

I requested a balcony room for my boyfriend‘s birthday and they wait to tell me the day of that I can’t get the balcony because some other party made reservations a year ago. It would be nice if they would let people know ahead of time so I can go find a room with a balcony somewhere else. I was so pressed for time to decorate my boyfriend‘s room that I just accepted a regular king size room. The manager was cool, he gave me some of the money back, free valet parking and free breakfast for our frustration. Also, I don’t know what’s up with their AC the next morning, but it was hot and I was ready to get out of there quick. For some reason, I think that’s on purpose to get guest out so housekeeping can clean. We will not be coming back. Eff that place!

4

Cynthia

Feb 27, 2025

·

Stayed 1 night

The reception stood there and ignored us - literally ignored us, and then acted angey (tight-lipped and wouldn’t meet our eyes) when they had to check us in. No idea why because we didn’t say a word and just politely waited until they had no excuses left. We are ordinary normal people - not hobos or any sane reason we could find. We had a reservation. Who knows. Anyway, the room was decent, but all of the amenities were charcoal scented. I didn’t enjoy smelling like a fire pit. And oddly, neither I nor my husband could figure out the coffee machine… it can’t be that complicated right? Guess again. Last complaint - the parking was insanely expensive. Roughly double nearby all-day rates in Inner Harbor .. we paid near $100 for overnight parking. We didn’t see any security, and had no issues, but we did see a guy peeling in the corner of the basement parking. Could happen anywhere I suppose but…

10

Melissa

May 30, 2025

·

Stayed 1 night

My Granddaughters prom was awesome! Everything went well and the staff and valet associates and manager was so nice! Thanks to Dawn for being extra helpful to us!

10

Kevin

Jul 21, 2025

·

Stayed 1 night

Very nice hotel. Helpful staff

2

Keith

Jun 16, 2024

·

Stayed 1 night

We reserved a $650 per night suite with orbitz four months in advance of a family trip only to arrive and the hotel said they have no rooms and could not refund the paid in advance reservation

10

Peter

Jun 22, 2025

·

Stayed 2 nights

Front desk and valet were very friendly

8

John

May 9, 2023

·

Stayed 2 nights

Once we got passed the rude receptionist everything was pretty nice. We requested an early check in on the phone with Hilton and it was supposed to be added in the comments to our check in but, the lady wouldn't even allow us to speak with out telling us she would not and could not help us.

10

Susan

Jun 27, 2025

·

Stayed 1 night

Great hotel! Service was excellent - they were friendly & able to let us check in early which was super helpful. Beautiful view from our room, even in the rain! Room was beautiful - we will definitely be back next time we're in Baltimore!

2

Eleana

Jun 26, 2024

·

I would NOT recommend this hotel at all. It’s unfortunate because it is a fairly nice venue in an ideal location. I even hate to have to leave this review, but I do not want anyone to experience what I did this past weekend. I was celebrating my birthday with girlfriends, and my weekend was completely ruined when property was stolen from my room. It was a total violation. Not only are there thieves on the staff, but also liars. Since it was clear who stole this property from me (I will not name names here), when this person was approached, I was informed that they of course did not admit to the matter. Since a resolution could not be found while I was at the hotel, even with the Manager of Housekeeping getting involved, I was told that the Director of Housekeeping would reach out to me first thing Monday morning. Not surprising that did not happen either, and no sense of urgency in returning the message I left. The hotel should be embarrassed and ashamed of themselves that their staff behaves in this manner and has no regard for their guests. Please save yourself the trouble and choose something else in the area if you actually want to experience proper hospitality.

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AI-generated summary based on recent guest reviews

Location

Waterfront setting with scenic views and easy walks to Fells Point, Little Italy, and Inner Harbor; many guests feel safe. Nearby construction can obstruct views and create noise at times.

Related guest reviews

10

Susan

Feb 8, 2025

·

Stayed 1 night

This hotel is brand new as are all the building in this part of Baltimore. Parking is expensive, so factor that in. Still, it is a good part of town and an easy walk to the aquarium and all those attractions.

10

Angel

Jul 20, 2025

·

Stayed 3 nights

Very nice hotel sitting right on the water. Very convenient, within walking distance of everything. Shantia was the best@

10

Michelle

Jul 22, 2025

·

Stayed 2 nights

This is a beautiful hotel in a great location. Really enjoyed the area and walk ability. Highly recommend.

10

Mary

Aug 28, 2025

·

Stayed 2 nights

Stayed here with my sisters while visiting family in Baltimore. The Canopy was a great choice. Guest services were super friendly and answered any questions we had. The room was spotless & we loved the harbor view from our room. The area was peaceful and quiet and walkable to shops & restaurants. I would highly recommend this hotel.

8

Lea

Apr 21, 2024

·

Stayed 1 night

Great lcoation - less than 1 mile walk to the aquarium and very close to Fells Point. Bummed about very loud music from 2am to 4am that was unable to be located by hotel security- they let us know they tried to find the culprit but were not successful. Other than that, very nice hotel right on the water.

10

olga

Aug 20, 2024

·

Stayed 1 night

Beautiful new hotel walking distance from fells point

10

Eric

Sep 23, 2024

·

Stayed 2 nights

Great location right on the water

10

Margaret

Sep 26, 2025

·

Stayed 8 nights

Good location…a short walk to the grocery store, restaurants and the Baltimore Harbor waterfront.

8

Cheryl

Jul 28, 2025

·

Stayed 1 night

I really liked the location to the property. It was centrally located to the harbor area and Fells Point. I felt extremely safe in the area. It was ideal for a first visit to Baltimore.

10

Kristi

Oct 6, 2025

·

Stayed 1 night

We liked that we could walk along the water to get to the bars and restaurants in Fells Point.

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Dining

Many guests enjoyed the on-site restaurant and bar for views, breakfast, and convenience. Others found food quality or value lacking and noted slow or unfriendly service at times.

Related guest reviews

8

Karen

Jun 27, 2024

·

Stayed 2 nights

Parking is very expensive. It would be great if you would offer a self park feature for much less. Valet service could be friendlier and quicker response. Restaurant is very pricy for what you get. Seems like you're paying for the view and the ambiance. Hotel and restaurant staff were very friendly and helpful.

10

Aticha

Jan 3, 2024

·

Stayed 1 night

Our family stayed there during new years eve and we has a fanatics view. The food at the restaurant was great. Waling distance to fells point. Great for family.

10

C

Jul 29, 2025

·

Stayed 3 nights

We had an awesome time. Lots of dining options around the hotel also a great restaurant within the hotel.

10

Barrod

Nov 12, 2024

·

Stayed 1 night

Best restaurant

8

Paula

Jul 1, 2024

·

Stayed 1 night

The hotel restaurant is beautiful with great views, however, the food is not great and staff is very unfriendly.

6

Marek

Apr 19, 2024

·

Stayed 4 nights

Cindy Lou’s’ Fish House restaurant serves almost no sea food. Service is terrible. Beet salad had canned beets in it and lettuce was several days old. Wines are way overpriced. Call an Uber and eat somewhere else.

10

Carrie

Jul 28, 2023

·

Stayed 1 night

Perfect for a couples night! We parked and walked to the entrance just down the street. Check in was a breeze and everyone was very friendly. The room views were stunning! The room was clean and decorated nicely. We relaxed in the room before going to the restaurant located in the hotel. The views were stunning, food was light and delicious. We will definitely be back!

10

Carole

Feb 18, 2025

·

Stayed 1 night

Nice view and amenities. In house restaurant is delicious. Staff is friendly and accommodating.

10

Deborah

Aug 6, 2025

·

Stayed 1 night

Nice location. Nice hotel. Restaurant food was good as well. I had the boneless fried chicken.

10

Katy

Apr 19, 2025

·

Stayed 3 nights

Very clean hotel, helpful and friendly staff! There is a nice restaurant in the hotel that was convenient for meals. There are limited food options in the immediate area, but Fell's point is about a 10min walk and has lots of options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$197
February	$224
March	$257
April	$250
May	$297
June	$301
July	$308
August	$282
September	$297
October	$326
November	$222
December	$215

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $494	15 $594	16 $310	17 $292	18 $449	19 $650
20 $270	21 $263	22 $393	23 $411	24 $303	25 $506	26 $350
27 $224	28 $322	29 $394	30 $249

Su	Mo	Tu	We	Th	Fr	Sa
				1 $258	2 $396	3 $431
4 $240	5 $239	6 $1,178	7 $1,178	8 $250	9 $305	10 $1,148
11 $254	12 $245	13 $332	14 $267	15 $249	16 $1,178	17 $425
18 $238	19 $334	20 $946	21 $969	22 $258	23 $369	24 $626
25 $299	26 $534	27 $675	28 $473	29 $232	30 $294	31 $295

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, River View

Room, 1 King Bed, Balcony

Room, 1 King Bed, Accessible (3X3 Shower, Mobility)

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (River View, Mobility)

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, River View

Suite, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Suite, 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Junior Suite, 1 King Bed, Accessible, Balcony (Hearing)

Room, 1 King Bed, Accessible, River View (Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Canopy by Hilton Baltimore Harbor Point

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Prices for upcoming dates