Surety Hotel, Autograph Collection
281 US$
/nat
Gennemsnit for september
Priser på Surety Hotel, Autograph Collection
Vælg datoer for at se priser og tilgængelighed
281 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Surety Hotel, Autograph Collection ligger prisen pr. nat i gennemsnit på 175 US$ i den billigste måned (januar) og 397 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 175 US$ |
| februar | 201 US$ |
| marts | 198 US$ |
| april | 223 US$ |
| maj | 221 US$ |
| juni | 246 US$ |
| juli | 229 US$ |
| august | 397 US$ |
| september | 281 US$ |
| oktober | 231 US$ |
| november | 204 US$ |
| december | 188 US$ |
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sep. · 281 US$
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Dyrest: august (ca. 397 US$)
Billigst: januar (ca. 175 US$)
Om dette overnatningssted
Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden pejs i lobbyen og festsal.
Faciliteter
Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden pejs i lobbyen og festsal.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Planlægger du et arrangement i Des Moines? På dette hotel er der et område på 276 kvadratmeter til rådighed, bestående af konferencelokaler og 4 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Få en bid mad på Mulberry Street Tavern, som er en af 2 restauranter på dette hotel, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer) Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Føl dig hjemme i et af de 137 værelser med individuelt design, der desuden har minibar og LED-tv. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og designertoiletartikler.
Lokation
Surety Hotel, Autograph Collection ligger i centrum af Des Moines, kun 10 minutters gang fra Des Moines Civic Center og Iowa eventcenter. Dette hotel ligger 1,4 km fra Casey's Center og 1,5 km fra Hoyt Sherman Place.
I nærheden
Polk County Retsbygning(0.1 mil)
Ruan Center(0.2 mil)
Des Moines' Downtown Farmers' Market(0.3 mil)
Des Moines Civic Center(0.4 mil)
Temple Theater(0.4 mil)
801 Grand(0.4 mil)
Western Gateway Park(0.4 mil)
Iowa Science Center(0.4 mil)
Walnut Street Bridge(0.4 mil)
World Food Prize Hall of Laureates(0.5 mil)
Iowa eventcenter(0.5 mil)
Simon Estes Riverfront Amfitheater(0.6 mil)
Des Moines(0.6 mil)
EMC Expo Center(0.6 mil)
Community Choice Credit Union Convention Center(0.6 mil)
Den nærmeste store lufthavn er Des Moines International Airport (DSM)(5 mil)
Parkering
Restaurant
Ikkerygerværelser
Roomservice
Renseri
Rengøring
Lokation
206 6th Avenue, Court District, Des Moines, Iowa, USA
Polk County Retsbygning (0.1 mil)
Ruan Center (0.2 mil)
Des Moines' Downtown Farmers' Market (0.3 mil)
Des Moines Civic Center (0.4 mil)
Temple Theater (0.4 mil)
801 Grand (0.4 mil)
Værelsesmuligheder
7
Studiolejlighed - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
407 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Studiolejlighed - 1 kingsize-seng - hjørneværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
506 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Standardværelse - 1 kingsize-seng (Mobility/Hearing Access, Roll-in Shwr)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
330 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
7
Standardværelse - 1 kingsize-seng (Mobility/Hearing Accessible, Tub)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
330 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
5
Junior-suite - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
460 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
6
Standardværelse - 2 queensize-senge (Mobility/Hearing Access, Transf Shwr)
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
340 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
6
Deluxe-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
330 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
5
Standardværelse - 2 queensize-senge
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
340 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Standardværelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
330 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
Gæsteanmeldelser af Surety Hotel, Autograph Collection
9
Fremragende!
Baseret på 1.003 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rejsende beskriver Surety Hotel, Autograph Collection som et stilfuldt, historisk ophold i centrum med venligt personale og komfortable værelser, men det balanceres af gentagne klager over parkeringens bekvemmelighed og pris, lejlighedsvis støj og periodiske mangler i rengøring eller service.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Rejsende beskriver Surety Hotel, Autograph Collection som et stilfuldt, historisk ophold i centrum med venligt personale og komfortable værelser, men det balanceres af gentagne klager over parkeringens bekvemmelighed og pris, lejlighedsvis støj og periodiske mangler i rengøring eller service.
Mange gæster roser hotellets restaurant, bar og kaffeprogram, samt et veludstyret fitnesscenter og en indbydende lobby til arbejde eller afslapning. Værelserne er veldesignede med attraktive badeværelser, selvom nogle er små med begrænset opbevaringsplads og dæmpet belysning, og letsovere rapporterer om tog- eller gade støj. Forvent et poleret boutique-ophold på en central, gåafstand placering, der er bedst for rejsende, der er komfortable med et bymiljø.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Hotellets lobby lounge, bar, kaffebar og restaurant er højdepunkter, og fitnesscentret beskrives som veludstyret. Parkering er uden for hotellet og betragtes ofte som dyr eller forvirrende.
Relaterede gæsteanmeldelser
10
Kristin
7. jul. 2025
·
Overnattede 2 nætter
Great, stylish property in a central downtown neighborhood. Comfortable, well-designed & appointed rooms. Excellent restaurant/bar on site. Hotel’s reception is found in a spacious lounge-bar area that doubles as a workspace & comfy social gathering spot during the day. Plenty of street (metered) parking available in addition to paid lots. Close to perfect…wish I could have stayed longer!
Great, stylish property in a central downtown neighborhood. Comfortable, well-designed & appointed rooms. Excellent restaurant/bar on site. Hotel’s reception is found in a spacious lounge-bar area that doubles as a workspace & comfy social gathering spot during the day. Plenty of street (metered) parking available in addition to paid lots. Close to perfect…wish I could have stayed longer!
10
Lynn
22. maj 2025
·
Overnattede 1 nat
This is a beautiful hotel conveniently located in downtown. The bed and shower were both luxurious. Many great restaurants nearby. My husband liked the pool table in the lobby. The only downside was having to go to the parking garage, which was a long walk into the next door building and two flights of stairs away. There was a lot of construction when we visited (April 2025) which is temporary. Overall a good experience.
This is a beautiful hotel conveniently located in downtown. The bed and shower were both luxurious. Many great restaurants nearby. My husband liked the pool table in the lobby. The only downside was having to go to the parking garage, which was a long walk into the next door building and two flights of stairs away. There was a lot of construction when we visited (April 2025) which is temporary. Overall a good experience.
10
John
6. nov. 2024
·
Overnattede 1 nat
I love this property. The restaurant is great. The workout facility is great. I love working in the lobby.
I love this property. The restaurant is great. The workout facility is great. I love working in the lobby.
8
Steven
4. jun. 2023
·
Overnattede 1 nat
The design of the rooms at this property is excellent. I haven’t seen this exact bathroom and wardrobe layout before, and I wish all hotels had it. On the other hand, the hotel has very little in the way of service. There is no Bellman, no Valet, and the parking is really inconvenient, with the entrance to a shared parking garage on the other side of the block. It’s not an area you’d want to walk around in at night.
The design of the rooms at this property is excellent. I haven’t seen this exact bathroom and wardrobe layout before, and I wish all hotels had it. On the other hand, the hotel has very little in the way of service. There is no Bellman, no Valet, and the parking is really inconvenient, with the entrance to a shared parking garage on the other side of the block. It’s not an area you’d want to walk around in at night.
4
KIMBERLY
27. apr. 2025
·
Overnattede 2 nætter
Basic hotel - no bellman - no valet - no housekeeping - small rooms and one person working desk - restaurant has poor food -
Basic hotel - no bellman - no valet - no housekeeping - small rooms and one person working desk - restaurant has poor food -
10
Kathleen A
16. aug. 2024
·
Overnattede 1 nat
Parking lot gave ticket but no place to park in lot! Parking was a joke!
Parking lot gave ticket but no place to park in lot! Parking was a joke!
8
Stacey
14. aug. 2024
·
Overnattede 1 nat
The staff was very nice, the food is great in the restaurant. My only issue is the parking, it’s expensive. I paid $61 to park overnight. I didn’t expect it to be that much.
The staff was very nice, the food is great in the restaurant. My only issue is the parking, it’s expensive. I paid $61 to park overnight. I didn’t expect it to be that much.
10
Jonathan
5. jul. 2023
·
Overnattede 4 nætter
Clean and comfortable, interesting details. Service, and amenities great. I recommend using the underground garage parking, easier to get a space and feels more secure than surface lot. Best hotel in downtown Des Moines.
Clean and comfortable, interesting details. Service, and amenities great. I recommend using the underground garage parking, easier to get a space and feels more secure than surface lot. Best hotel in downtown Des Moines.
10
MICHAEL
13. feb. 2025
·
Overnattede 3 nætter
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
10
Crystal
30. apr. 2025
·
Overnattede 1 nat
Didn’t like parking.
Didn’t like parking.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange anmeldelser beskriver ejendommen og værelserne som meget rene. Flere gæster rapporterede dog om manglende rengøring eller synligt støv og manglende vedligeholdelse.
Relaterede gæsteanmeldelser
6
Audrey
6. apr. 2025
·
Overnattede 3 nætter
The hotel is very attractive when you walk in- the lobby and restaurant - are nicely decorated. The staff was pleasant enough. The food was good and service was adequate. The exercise area is very nice with several machines and we never found it too busy. This area was clean. Downsides: no coffee maker in the room- you have to go the lobby for free coffee- which wass empty. When you check in you had to schedule what day you would like your room serviced- which we did, however, it did not happen. Our room was never serviced. we placed our used towels in the shower the day we had scheduled and then returned to our room late that night only to find nothing had been done. The front desk did bring us towels. The amount of dust and dirt on the window sills and ledges of furniture was remarkable. One of the beds in our room was completely sloped so to stay on the bed you had to be in the middle of it so you didn’t slide off. There are no ice makers or buckets so if you would like ice you have to get it at the front desk. I understand not wanting to have noisy ice makers around but we found it inconvenient. Lastly, the area around the hotel is a bit sketchy. There are many vagrants in the area. We woke up in the middle of the night to loud screaming and fighting on the street.
The hotel is very attractive when you walk in- the lobby and restaurant - are nicely decorated. The staff was pleasant enough. The food was good and service was adequate. The exercise area is very nice with several machines and we never found it too busy. This area was clean. Downsides: no coffee maker in the room- you have to go the lobby for free coffee- which wass empty. When you check in you had to schedule what day you would like your room serviced- which we did, however, it did not happen. Our room was never serviced. we placed our used towels in the shower the day we had scheduled and then returned to our room late that night only to find nothing had been done. The front desk did bring us towels. The amount of dust and dirt on the window sills and ledges of furniture was remarkable. One of the beds in our room was completely sloped so to stay on the bed you had to be in the middle of it so you didn’t slide off. There are no ice makers or buckets so if you would like ice you have to get it at the front desk. I understand not wanting to have noisy ice makers around but we found it inconvenient. Lastly, the area around the hotel is a bit sketchy. There are many vagrants in the area. We woke up in the middle of the night to loud screaming and fighting on the street.
8
Gabriella
4. jun. 2024
·
Overnattede 5 nætter
This is our 5th time staying at Surety. The only negative this trip was that I requested housekeeping every day and never received it.
This is our 5th time staying at Surety. The only negative this trip was that I requested housekeeping every day and never received it.
10
Luisa
13. apr. 2025
·
Overnattede 1 nat
Everything was great and the room was very clean.
Everything was great and the room was very clean.
10
Aimee
2. maj 2025
·
Overnattede 2 nætter
Very clean and modern hotel located in downtown Des Moines. Staff was very friendly and helpful. They even made my husband a cup of coffee even after the coffee bar had closed. We also ate at the on location restaurant for lunch and it was delicious (guests get 10% off their meal too!)
Very clean and modern hotel located in downtown Des Moines. Staff was very friendly and helpful. They even made my husband a cup of coffee even after the coffee bar had closed. We also ate at the on location restaurant for lunch and it was delicious (guests get 10% off their meal too!)
10
Jade
8. sep. 2025
·
Overnattede 7 nætter
We had a great week stay, the room was spacious, clean and very comfortable. The parking was reasonable as well.
We had a great week stay, the room was spacious, clean and very comfortable. The parking was reasonable as well.
6
Gregg
4. jan. 2025
·
Overnattede 1 nat
Staff was excellent. Hotel property is a nice mix of new and old historic hotel. More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
Staff was excellent. Hotel property is a nice mix of new and old historic hotel. More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
10
Larry
25. jul. 2025
·
Overnattede 3 nætter
Property is very clean and well maintained. Check in was very smooth.
Property is very clean and well maintained. Check in was very smooth.
10
Tyler
26. apr. 2023
·
Overnattede 1 nat
Absolutely amazing staff and the hotel was very clean 10/10
Absolutely amazing staff and the hotel was very clean 10/10
6
Sergio
11. okt. 2024
·
Overnattede 2 nætter
I asked the hotel to service my room and they did not. I reminded them later in the morning early afternoon to do so since they had not done so and it was still not cleaned or serviced.
I asked the hotel to service my room and they did not. I reminded them later in the morning early afternoon to do so since they had not done so and it was still not cleaned or serviced.
4
Barbra
30. jul. 2024
·
Overnattede 5 nætter
Filthy
Filthy
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Stilfulde værelser med veldesignede badeværelser og god atmosfære. Nogle er små med begrænset opbevaringsplads og dæmpet belysning; mange mangler kaffemaskine eller mikrobølgeovn på værelset, og tog- eller gangstøj kan påvirke letsovere.
Relaterede gæsteanmeldelser
8
Jennifer
27. apr. 2024
·
Overnattede 3 nætter
The hotel has a very beautiful aesthetic which I appreciate. The rooms have a masculine vibe with all of the dark wood. The bathroom door and sink are too big for the room with two beds. In my opinion, a smaller vanity and a pocket door would be better. Also the shower’s hot water was a bit wonky. There is a mini bar and tiny stocked fridge in room but no microwave. Each room has a eco feature keycard. This means the card placed in slot activates the lights and needs to be in place to turn on. Just a heads up, the elevator has minimal lighting. A perk of the stay was free coffee in the lobby until 10am. However if you wake up late or just prefer a latte, there is a coffee shop in the lobby. The only issue I had was the train whistle and horn that could be heard throughout Des Moines at all hours. I recommend some ear plugs if you’re a light sleeper like myself. Furthermore, everyone was super nice and helpful and I would stay here again.
The hotel has a very beautiful aesthetic which I appreciate. The rooms have a masculine vibe with all of the dark wood. The bathroom door and sink are too big for the room with two beds. In my opinion, a smaller vanity and a pocket door would be better. Also the shower’s hot water was a bit wonky. There is a mini bar and tiny stocked fridge in room but no microwave. Each room has a eco feature keycard. This means the card placed in slot activates the lights and needs to be in place to turn on. Just a heads up, the elevator has minimal lighting. A perk of the stay was free coffee in the lobby until 10am. However if you wake up late or just prefer a latte, there is a coffee shop in the lobby. The only issue I had was the train whistle and horn that could be heard throughout Des Moines at all hours. I recommend some ear plugs if you’re a light sleeper like myself. Furthermore, everyone was super nice and helpful and I would stay here again.
10
Matthew
19. maj 2025
·
Overnattede 3 nætter
Very nice hotel, cool concept. Would definitely stay again. Only suggestions would be more light in the foyer (it was a little dark) and stirrers for the coffee.
Very nice hotel, cool concept. Would definitely stay again. Only suggestions would be more light in the foyer (it was a little dark) and stirrers for the coffee.
8
Steven
4. jun. 2023
·
Overnattede 1 nat
The design of the rooms at this property is excellent. I haven’t seen this exact bathroom and wardrobe layout before, and I wish all hotels had it. On the other hand, the hotel has very little in the way of service. There is no Bellman, no Valet, and the parking is really inconvenient, with the entrance to a shared parking garage on the other side of the block. It’s not an area you’d want to walk around in at night.
The design of the rooms at this property is excellent. I haven’t seen this exact bathroom and wardrobe layout before, and I wish all hotels had it. On the other hand, the hotel has very little in the way of service. There is no Bellman, no Valet, and the parking is really inconvenient, with the entrance to a shared parking garage on the other side of the block. It’s not an area you’d want to walk around in at night.
8
Amanda
17. nov. 2024
·
Overnattede 2 nætter
Beautiful hotel, amazing staff, markets just around the corner. The beds are well used, meaning ours you could tell everyone sleeps on the right side. Flattened and not as comfy as it could be. Be aware- close to train tracks. Each morning 6-7a, 1-3 trains would blare their horns, also near state house, bells toll at all hours.
Beautiful hotel, amazing staff, markets just around the corner. The beds are well used, meaning ours you could tell everyone sleeps on the right side. Flattened and not as comfy as it could be. Be aware- close to train tracks. Each morning 6-7a, 1-3 trains would blare their horns, also near state house, bells toll at all hours.
10
Stephen
10. nov. 2024
·
Overnattede 2 nætter
Phenomenal hotel. We really enjoyed it. The only complaint we would have is the rooms could use more lighting. It was rather dark.
Phenomenal hotel. We really enjoyed it. The only complaint we would have is the rooms could use more lighting. It was rather dark.
10
Catherine
27. apr. 2025
·
Overnattede 3 nætter
Attention to aesthetics was very nice upon entry. Welcoming front desk staff that provided disclosure of amenities. Rooms are clean with a helpful fridge. Guests should be aware that the hotel is in near proximity of the train track system. Overnight there will be a midnight -1am noice disturbance. The hotel offered complimentary ear plugs for this. Overall a very reasonable option for guests visiting the downtown Des Moines area.
Attention to aesthetics was very nice upon entry. Welcoming front desk staff that provided disclosure of amenities. Rooms are clean with a helpful fridge. Guests should be aware that the hotel is in near proximity of the train track system. Overnight there will be a midnight -1am noice disturbance. The hotel offered complimentary ear plugs for this. Overall a very reasonable option for guests visiting the downtown Des Moines area.
10
Jason
25. apr. 2025
·
Overnattede 1 nat
Great hotel. Lobby bar had good food and drinks. Rooms are pretty small though.
Great hotel. Lobby bar had good food and drinks. Rooms are pretty small though.
8
mindy
27. jan. 2025
·
Overnattede 1 nat
Nice hotel, clean, need more lighting options in rooms
Nice hotel, clean, need more lighting options in rooms
10
James
19. feb. 2023
·
Overnattede 1 nat
This is an updated/modern boutique hotel in the heart of downtown DesMoines. We were here for a musical. Room is small but well designed, awesome bathroom. Could use a little better/brighter lighting, but overall great. It would be nice if there was a way to get from the hotel to the garage indoors, but it was only a short walk.
This is an updated/modern boutique hotel in the heart of downtown DesMoines. We were here for a musical. Room is small but well designed, awesome bathroom. Could use a little better/brighter lighting, but overall great. It would be nice if there was a way to get from the hotel to the garage indoors, but it was only a short walk.
8
Blake
30. mar. 2025
·
Overnattede 1 nat
The hotel is beautiful- the woodwork details in our room and the tile were lovely! A major inconvenience in the rooms is the lack of shelving... nowhere more than a ledge to to set any luggage and the bathroom has nowhere to set toiletry bag/hot tools/clothes for after your shower (there isn't even enough sink vanity top to utilize). The food from Mulberry Street Tavern was delicious, but the service was shockingly slow and inattentive. We had similarly odd experiences with the hotel staff. It almost seemed like they were reading from a script, and not actually hearing or responding to what we were saying. You could almost watch their attention drift off mid-conversation. It was laughably odd! It was a nice hotel for sure, but an awkward experience overall. We probably wouldn't stay again, all things (including the price) considered.
The hotel is beautiful- the woodwork details in our room and the tile were lovely! A major inconvenience in the rooms is the lack of shelving... nowhere more than a ledge to to set any luggage and the bathroom has nowhere to set toiletry bag/hot tools/clothes for after your shower (there isn't even enough sink vanity top to utilize). The food from Mulberry Street Tavern was delicious, but the service was shockingly slow and inattentive. We had similarly odd experiences with the hotel staff. It almost seemed like they were reading from a script, and not actually hearing or responding to what we were saying. You could almost watch their attention drift off mid-conversation. It was laughably odd! It was a nice hotel for sure, but an awkward experience overall. We probably wouldn't stay again, all things (including the price) considered.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet er ofte venligt, professionelt og hjælpsomt med en smidig check-in. Alligevel rapporterede flere gæster om langsom eller uhøflig service i restauranten/baren og lejlighedsvise forsinkelser eller manglende svar i receptionen.
Relaterede gæsteanmeldelser
8
Sandy
6. jan. 2025
·
Overnattede 1 nat
Friendly check in staff and dependable accommodations with easy parking. The dinner was delicious. The bartender was not friendly or interested in serving us.
Friendly check in staff and dependable accommodations with easy parking. The dinner was delicious. The bartender was not friendly or interested in serving us.
10
Billie
20. sep. 2025
·
Overnattede 1 nat
Service is always top notch. Beautiful facility.
Service is always top notch. Beautiful facility.
6
Jennifer
10. sep. 2023
·
Overnattede 2 nætter
Second stay at the Surety. Interesting and well designed hotel in a historic building. Noticeable decline in quality of service. Front desk staff gives off an “I’m too busy, what do you want, vibe”. A little bit too cool for school for us. The rooms are great.
Second stay at the Surety. Interesting and well designed hotel in a historic building. Noticeable decline in quality of service. Front desk staff gives off an “I’m too busy, what do you want, vibe”. A little bit too cool for school for us. The rooms are great.
6
Kristina
16. okt. 2025
·
Overnattede 2 nætter
The hostess at the restaurant and several staff were very rude to myself and our friends, who were also staying at the hotel, when basic questions were asked and when we asked for a table at the restaurant. Additionally the manager at the bar said he would refund a portion of our breakfast as it didn’t appear for over an hour and only came out when we were getting the bill. I never received a refund. I think they were understaffed or were overwhelmed by hockey players and a wedding taking place that same weekend. Pretty disappointing as it’s a stylish hotel. It’s been a very long time since I received such poor hospitality.
The hostess at the restaurant and several staff were very rude to myself and our friends, who were also staying at the hotel, when basic questions were asked and when we asked for a table at the restaurant. Additionally the manager at the bar said he would refund a portion of our breakfast as it didn’t appear for over an hour and only came out when we were getting the bill. I never received a refund. I think they were understaffed or were overwhelmed by hockey players and a wedding taking place that same weekend. Pretty disappointing as it’s a stylish hotel. It’s been a very long time since I received such poor hospitality.
10
Matthew
9. maj 2023
·
Overnattede 3 nætter
Waited about 20 minutes for anyone to come to the front desk to check us in, but after that, everything was great. Get dinner at mulberry st tavern and try the gnudi!
Waited about 20 minutes for anyone to come to the front desk to check us in, but after that, everything was great. Get dinner at mulberry st tavern and try the gnudi!
6
Nicole
29. apr. 2025
·
Overnattede 1 nat
The hotel itself was very bean and unique. The staff in the restaurant were very rude. Went to have drinks before dinner, no one there to greet you or let you know that dinner didn’t start until 5. Sat at the bar after asking the bar tender if that was ok, he said it was fine. Then basically was ignored the entire time we sat there. Would not ever dine there…
The hotel itself was very bean and unique. The staff in the restaurant were very rude. Went to have drinks before dinner, no one there to greet you or let you know that dinner didn’t start until 5. Sat at the bar after asking the bar tender if that was ok, he said it was fine. Then basically was ignored the entire time we sat there. Would not ever dine there…
10
Larry
25. jul. 2025
·
Overnattede 3 nætter
Property is very clean and well maintained. Check in was very smooth.
Property is very clean and well maintained. Check in was very smooth.
8
shelley j
15. maj 2025
·
Overnattede 1 nat
Stay was great until i went to the lobby to check out and retrieve my vehicle from valet. There were what appeared to be 2 employees working the front desk. However only one was helping a customer, as i stood there with my bags for over 10 minutes the other employee avoided eye contact and never once asked if she could help me. So i thought she was perhaps busy doing something i could not see. Then a gentleman came down to the lobby and she promptly helped him. I spoke up and said excuse me, youve seen me standing here for 10 minutes while he (her coworker) helped a couple and never spoke up and asked if i needed assistance. She pretended not to hear me, although i am sure she did as everyone else in the lobby looked at me & then her. Absolutely horrible customer service. I will not return to this hotel.
Stay was great until i went to the lobby to check out and retrieve my vehicle from valet. There were what appeared to be 2 employees working the front desk. However only one was helping a customer, as i stood there with my bags for over 10 minutes the other employee avoided eye contact and never once asked if she could help me. So i thought she was perhaps busy doing something i could not see. Then a gentleman came down to the lobby and she promptly helped him. I spoke up and said excuse me, youve seen me standing here for 10 minutes while he (her coworker) helped a couple and never spoke up and asked if i needed assistance. She pretended not to hear me, although i am sure she did as everyone else in the lobby looked at me & then her. Absolutely horrible customer service. I will not return to this hotel.
10
Amanda
29. jul. 2025
·
Overnattede 1 nat
Love staying here! The rooms are very well designed and the over service is excellent!
Love staying here! The rooms are very well designed and the over service is excellent!
10
Amy
10. nov. 2025
·
Overnattede 1 nat
Nice hotel, cool furnishings. Could’ve been a little better in the cleaning department, but not terrible. The front desk staff were great! Pleasant and welcoming, and it was really busy when we checked in.
Nice hotel, cool furnishings. Could’ve been a little better in the cleaning department, but not terrible. The front desk staff were great! Pleasant and welcoming, and it was really busy when we checked in.
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Lokation
Centralt i centrum og gåafstand til spillesteder, restauranter, landmandsmarkedet og Skywalk. Nogle gæster bemærkede tiggere og følte sig mindre trygge om natten.
Relaterede gæsteanmeldelser
10
Jeffery
3. sep. 2024
·
Overnattede 1 nat
This has become our go to stay when in Des Moines - we love the area. Hotel is an older building very recently and excellently renovated - always clean. Very walkable. .
This has become our go to stay when in Des Moines - we love the area. Hotel is an older building very recently and excellently renovated - always clean. Very walkable. .
10
Kristin
7. jul. 2025
·
Overnattede 2 nætter
Great, stylish property in a central downtown neighborhood. Comfortable, well-designed & appointed rooms. Excellent restaurant/bar on site. Hotel’s reception is found in a spacious lounge-bar area that doubles as a workspace & comfy social gathering spot during the day. Plenty of street (metered) parking available in addition to paid lots. Close to perfect…wish I could have stayed longer!
Great, stylish property in a central downtown neighborhood. Comfortable, well-designed & appointed rooms. Excellent restaurant/bar on site. Hotel’s reception is found in a spacious lounge-bar area that doubles as a workspace & comfy social gathering spot during the day. Plenty of street (metered) parking available in addition to paid lots. Close to perfect…wish I could have stayed longer!
10
Andrea
10. jun. 2025
·
Overnattede 1 nat
Loved the decor. The staff was great. We had an event at the Civic Center and easy walk to there. There is a convenience store a couple doors down. Morning coffee was from a local coffee shop for a nice touch. We ate at the onsite restaurant, and it was excellent, especially the drinks! Two options for parking, one underground that are super convenient. Will stay here again.
Loved the decor. The staff was great. We had an event at the Civic Center and easy walk to there. There is a convenience store a couple doors down. Morning coffee was from a local coffee shop for a nice touch. We ate at the onsite restaurant, and it was excellent, especially the drinks! Two options for parking, one underground that are super convenient. Will stay here again.
10
Angie
7. jun. 2025
·
Overnattede 1 nat
Everything was great from check in to check out. Perfect location to things going on downtown. Will be my go to place to stay whenever I'm in Des Moines
Everything was great from check in to check out. Perfect location to things going on downtown. Will be my go to place to stay whenever I'm in Des Moines
10
Konnie
3. aug. 2023
·
Overnattede 1 nat
The hotel was great. However, the location is downtown and I felt very uncomfortable walking around (even just the block) for food etc with the large amount of homeless individuals on the street. Most were clearly intoxicated and on drugs and laying on the street. We tried to avoid one lady yelling and putting another man in a headlock. I refused to be out after dark. I was with my child and felt uncomfortable walking. Just be aware of the environment around the hotel. But… the hotel was beautiful inside.
The hotel was great. However, the location is downtown and I felt very uncomfortable walking around (even just the block) for food etc with the large amount of homeless individuals on the street. Most were clearly intoxicated and on drugs and laying on the street. We tried to avoid one lady yelling and putting another man in a headlock. I refused to be out after dark. I was with my child and felt uncomfortable walking. Just be aware of the environment around the hotel. But… the hotel was beautiful inside.
8
Chad
10. jul. 2024
·
Overnattede 2 nætter
My girlfriend and I loved our stay here. The room was beautiful and clean. The night scene and restaurants around the hotel were great and everything was walkable. The huge farmers market a block away was a bonus and made for a great breakfast option. We will stay again.
My girlfriend and I loved our stay here. The room was beautiful and clean. The night scene and restaurants around the hotel were great and everything was walkable. The huge farmers market a block away was a bonus and made for a great breakfast option. We will stay again.
10
Victoria
27. jun. 2023
·
Overnattede 1 nat
It was a beautiful hotel, very close to the Saturday farmer’s market and lots of restaurants and bars.
It was a beautiful hotel, very close to the Saturday farmer’s market and lots of restaurants and bars.
8
Carolyn
12. aug. 2023
·
Overnattede 1 nat
A very nice hotel in a bad neighborhood. It’s very close to the criminal court, legal aid and bus station. We were panhandled as soon as walked out the front door. The hotel restaurant is good, but only serves dinner. There isn’t much to do nearby. So you’re kind of stuck there ordering delivery or driving someplace.
A very nice hotel in a bad neighborhood. It’s very close to the criminal court, legal aid and bus station. We were panhandled as soon as walked out the front door. The hotel restaurant is good, but only serves dinner. There isn’t much to do nearby. So you’re kind of stuck there ordering delivery or driving someplace.
10
elizabeth
31. jul. 2025
·
Overnattede 6 nætter
This was a lovely hotel, very close to the Skywalk, which is an amazing walking network, connecting much of the downtown area - safe, secure, and climate controlled. I was in a tournament at the Iowa Events Center and it was an easy 15 minute walk - no car, no hassle! The staff were friendly and helpful. Des Moines has a lot of construction going on.
This was a lovely hotel, very close to the Skywalk, which is an amazing walking network, connecting much of the downtown area - safe, secure, and climate controlled. I was in a tournament at the Iowa Events Center and it was an easy 15 minute walk - no car, no hassle! The staff were friendly and helpful. Des Moines has a lot of construction going on.
10
Arlenne
14. jun. 2025
·
Overnattede 1 nat
Overall stay was 9/10! The area around the property is a little sketchy as there is a liquor store a few doors down and questionable people standing outside. The hotel itself is really nice and the staff was very friendly.
Overall stay was 9/10! The area around the property is a little sketchy as there is a liquor store a few doors down and questionable people standing outside. The hotel itself is really nice and the staff was very friendly.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mange gæster nød hotellets restaurant, bar og lobbykaffe, og roste maden og drikkevarerne. Andre fandt priserne høje og servicen langsom eller uopmærksom til tider.
Relaterede gæsteanmeldelser
8
Melanie
2. nov. 2023
·
Overnattede 1 nat
The food was disappointing… over priced and you didn’t get much for what you paid for. That alone would not want me to go there again.. great venue, beautiful restoration but the food quality and amount was a hard miss.
The food was disappointing… over priced and you didn’t get much for what you paid for. That alone would not want me to go there again.. great venue, beautiful restoration but the food quality and amount was a hard miss.
8
Kesa
3. sep. 2025
·
Overnattede 1 nat
Enjoyed the historic hotel,and excellent restaurant.
Enjoyed the historic hotel,and excellent restaurant.
10
Aimee
2. maj 2025
·
Overnattede 2 nætter
Very clean and modern hotel located in downtown Des Moines. Staff was very friendly and helpful. They even made my husband a cup of coffee even after the coffee bar had closed. We also ate at the on location restaurant for lunch and it was delicious (guests get 10% off their meal too!)
Very clean and modern hotel located in downtown Des Moines. Staff was very friendly and helpful. They even made my husband a cup of coffee even after the coffee bar had closed. We also ate at the on location restaurant for lunch and it was delicious (guests get 10% off their meal too!)
8
Robin
15. dec. 2024
·
Overnattede 1 nat
Old bank building retains its original charm in sleek updated rooms. We stayed on 11th floor and had a killer view. Restaurant was overpriced and food was not good. Both meals were a bust or we’d give this 5 stars
Old bank building retains its original charm in sleek updated rooms. We stayed on 11th floor and had a killer view. Restaurant was overpriced and food was not good. Both meals were a bust or we’d give this 5 stars
6
Kristina
16. okt. 2025
·
Overnattede 2 nætter
The hostess at the restaurant and several staff were very rude to myself and our friends, who were also staying at the hotel, when basic questions were asked and when we asked for a table at the restaurant. Additionally the manager at the bar said he would refund a portion of our breakfast as it didn’t appear for over an hour and only came out when we were getting the bill. I never received a refund. I think they were understaffed or were overwhelmed by hockey players and a wedding taking place that same weekend. Pretty disappointing as it’s a stylish hotel. It’s been a very long time since I received such poor hospitality.
The hostess at the restaurant and several staff were very rude to myself and our friends, who were also staying at the hotel, when basic questions were asked and when we asked for a table at the restaurant. Additionally the manager at the bar said he would refund a portion of our breakfast as it didn’t appear for over an hour and only came out when we were getting the bill. I never received a refund. I think they were understaffed or were overwhelmed by hockey players and a wedding taking place that same weekend. Pretty disappointing as it’s a stylish hotel. It’s been a very long time since I received such poor hospitality.
10
Mark
17. mar. 2025
·
The Surety is our home away from home with an attentive, caring, and professional staff as well as amenities that you find at larger chain hotels without the uptick in room rate. The in-dining restaurant has an outstanding menu and bar for a business lunch or cocktail after work. If you haven’t stayed at the Surety, you should!
The Surety is our home away from home with an attentive, caring, and professional staff as well as amenities that you find at larger chain hotels without the uptick in room rate. The in-dining restaurant has an outstanding menu and bar for a business lunch or cocktail after work. If you haven’t stayed at the Surety, you should!
10
Elizabeth
10. mar. 2025
·
Overnattede 1 nat
Very nice hotel. Comfy bed, good restaurant
Very nice hotel. Comfy bed, good restaurant
10
Amanda
3. nov. 2024
·
Overnattede 3 nætter
Perfect stay! Incredibly friendly and attentive staff. Top-notch service. Wonderful coffee shop and avocado toast in the lobby and a great place to have a drink at night before you went upstairs to your room. Well, done
Perfect stay! Incredibly friendly and attentive staff. Top-notch service. Wonderful coffee shop and avocado toast in the lobby and a great place to have a drink at night before you went upstairs to your room. Well, done
10
Kristine
31. maj 2025
·
Overnattede 2 nætter
The hotel is stunning! So much character. The tavern connected is delicious, as is the breakfast & coffee bar. We walked around the city (it’s close to so much!) but ended up spending most of our time at the hotel and tavern there. The staff at every turn was so friendly.
The hotel is stunning! So much character. The tavern connected is delicious, as is the breakfast & coffee bar. We walked around the city (it’s close to so much!) but ended up spending most of our time at the hotel and tavern there. The staff at every turn was so friendly.
10
MICHAEL
13. feb. 2025
·
Overnattede 3 nætter
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
Good location. Well appointed gym, good restaurant & bar, unique guest room design.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Carmen
9. aug. 2026
·
Overnattede 2 nætter
Came when there was no internet for both days. Staff tried to be as helpful as possible but not having WiFi for the price I was paying was really disappointing. I was traveling for work and was depending on getting work in while there.
Came when there was no internet for both days. Staff tried to be as helpful as possible but not having WiFi for the price I was paying was really disappointing. I was traveling for work and was depending on getting work in while there.
10
Erica
16. jun. 2026
·
Overnattede 1 nat
The staff here is so friendly and helpful, and they were so kind to our dog. We stayed overnight during a road trip and wish we were staying longer. It will definitely be our go to for future stays in the area.
The staff here is so friendly and helpful, and they were so kind to our dog. We stayed overnight during a road trip and wish we were staying longer. It will definitely be our go to for future stays in the area.
10
Sal
30. maj 2026
·
Overnattede 1 nat
Great location and helpful staff.
Great location and helpful staff.
10
Nicholas
2. maj 2026
·
Overnattede 2 nætter
Roominess amazing! She was. I’ve and
Roominess amazing! She was. I’ve and
10
Daniel
25. apr. 2026
·
Overnattede 1 nat
Room was nice and clean. We did eat at the bar which was also very good and friendly staff!
Room was nice and clean. We did eat at the bar which was also very good and friendly staff!
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: NO DATA
- 2026-09-19: 251.68592035980222USD
- 2026-09-20: 201.14115233306885USD
- 2026-09-21: 242.2461523788452USD
- 2026-09-22: NO DATA
- 2026-09-23: 293.78394778900145USD
- 2026-09-24: 231.13885016174314USD
- 2026-09-25: 231.13885016174314USD
- 2026-09-26: 235.69538400268553USD
- 2026-09-27: 223.80250874176025USD
- 2026-09-28: 342.3709837158203USD
- 2026-09-29: NO DATA
- 2026-09-30: 326.5138283782959USD
- 2026-10-01: 298.9556457519531USD
- 2026-10-02: 312.4613366271972USD
- 2026-10-03: NO DATA
- 2026-10-04: 188.5927921218872USD
- 2026-10-05: 253.31702222290036USD
- 2026-10-06: 872.0075877563476USD
- 2026-10-07: 245.50558864593503USD
- 2026-10-08: 236.57780059967038USD
- 2026-10-09: 236.57780059967038USD
- 2026-10-10: 290.3666787750244USD
- 2026-10-11: 186.20176000061034USD
- 2026-10-12: 227.6511860961914USD
- 2026-10-13: 225.2440746871948USD
- 2026-10-14: 226.53484914245604USD
- 2026-10-15: 207.5635316253662USD
- 2026-10-16: 245.50558864593503USD
- 2026-10-17: 334.69986732177733USD
- 2026-10-18: 188.5927921218872USD
- 2026-10-19: 289.02757887878414USD
- 2026-10-20: 289.9236225845337USD
- 2026-10-21: 309.4390961273193USD
- 2026-10-22: 289.02757887878414USD
- 2026-10-23: 231.71309792633056USD
- 2026-10-24: 231.78454391174316USD
- 2026-10-25: 188.5927921218872USD
- 2026-10-26: 226.53484914245604USD
- 2026-10-27: 289.9982739181518USD
- 2026-10-28: 245.50558864593503USD
- 2026-10-29: 207.5635316253662USD
- 2026-10-30: 188.5927921218872USD
- 2026-10-31: 188.5927921218872USD
- 2026-11-01: 188.5927921218872USD
- 2026-11-02: 236.57780059967038USD
- 2026-11-03: 237.6975530883789USD
- 2026-11-04: 237.3083397415161USD
- 2026-11-05: 226.53484914245604USD
- 2026-11-06: 188.5927921218872USD
- 2026-11-07: 188.5927921218872USD
- 2026-11-08: 188.5927921218872USD
- 2026-11-09: 212.0282839111328USD
- 2026-11-10: 249.61424951629638USD
- 2026-11-11: 212.7478583099365USD
- 2026-11-12: 212.0282839111328USD
- 2026-11-13: 227.24624377288816USD
- 2026-11-14: 230.59833737335202USD
- 2026-11-15: 188.5927921218872USD
- 2026-11-16: 218.72224202270507USD
- 2026-11-17: 218.72224202270507USD
- 2026-11-18: 218.72224202270507USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 23.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 21 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for morgenmad tilberedt efter bestilling: Mellem 5 og 20 USD pr. person (cirkapriser)
- Gebyr for selvstændig parkering (overdækket): 37.45 USD pr. nat
- Gebyr for parkeringsservice: 48.15 USD pr. nat (intet gebyr for indkørsel/udkørsel)
- Gebyr for nærliggende parkering: 37.45 USD pr. nat (30 meter væk)
- Depositum for kæledyr: 75 USD pr. ophold
- Tillægsgebyr for kæledyr: USD 75 pr. enhed pr. ophold
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for tidlig indtjekning: 50 USD (afhænger af tilgængelighed)
- Gebyr for sen indtjekning: 50 USD for indtjekning mellem kl. 12.00 og kl. 14.00
- Betaling med kreditkort er underlagt et tillægsgebyr på 2.68%
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Ikkerygerværelser
Roomservice
Renseri
Rengøring
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Ekspres check-in/check-out
24-Hour Front Desk
Concierge Services
Internet
Gratis wi-fi
Parkering
Parkering
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Allergivenlige værelser til rådighed
Wheelchair Accessible (Limited)
Aktiviteter
Golfbane (i nærheden)
Billiard
Udendørs møbler
Fitness Center (nearby)