Name: Tru By Hilton Milford Cincinnati, OH
Address: 951 Chamber Drive, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: $86–$172 per night
Rating: 8.77

What guests think

Reviews of Tru By Hilton Milford Cincinnati, OH highlight friendly staff and generally clean public areas, while recurring drawbacks include inconsistent room cleanliness and maintenance, thin walls that carry noise, and occasional check-in hiccups or service missteps.

Rooms are modern and minimalist, often small with limited storage, and some guests find beds uncomfortable or miss in-room coffee makers and microwaves. Breakfast is frequently appreciated, though a few disliked the eggs or found the area crowded and packed up early. The pool and gym are a plus for many stays, but the pool was at times closed or uncomfortably cold. Expect a simple stay with variable quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like having a pool, but multiple reviews report it being closed or too cold at times. Amenities are otherwise basic for a short stay.

Related guest reviews

6

vanessa

Jan 1, 2024

·

Stayed 2 nights

The stay was good. The first night the light went out in the bathroom so they moved us to another room. My only complaint is that there is an indoor pool but the water was still cold. They should put a function to make it a heated pool. Regardless if its indoors its right next to the door and windows and the water temperature is going to be chilly. Other than that the stay was good.

10

Kimberly

May 6, 2025

·

Stayed 2 nights

Friendly staff and kids loved the pool

10

Tina

Aug 20, 2025

·

Stayed 1 night

very clean and nice. loved the pool

10

Denise

Apr 3, 2025

·

Stayed 1 night

We had a great time and enjoyed the pool.

6

Steve

Dec 27, 2022

·

Stayed 19,352 nights

They had the pool closed and I did not have enough time to find another hotel. This part of the review should not fall on them but it's Expedia fault. It's not the first time I've ran into issues with not having details like this listed. By the time we find out, it's too late. I plan on going back to my older traveling agent for my next trip. Or maybe call the hotel directly.

10

Andy

Jul 31, 2024

·

Stayed 1 night

We were visiting for a Reds game. This hotel was conveniently located 25 minutes away from the stadium. We enjoyed the heated pool and the breakfast was very good.

10

Stacy

Jul 30, 2024

·

Stayed 1 night

Love this hotel. Clean comfortable and great staff. Love the pool and amenities as well.

4

Samantha

Jan 7, 2023

·

Stayed 1 night

We stayed here, while we were moving, They didnt tell us when we made the reservation that the pool was closed and they changed the hours

10

Megan

Dec 30, 2024

·

Stayed 3 nights

We have stayed here for the past 3 or 4 Christmas seasons. It has always been very clean and the check in/check out is very fast and easy. They have a small but cozy gym area and a heated pool. The best part to us is the breakfast which has a cool pancake maker as my husband would say.

6

Ken

Jul 8, 2023

·

Stayed 1 night

Everything was fine except the pool was closed for maintenance. Having a pool is one of our musts and we were very much looking forward to a swim here and disappointed about this situation which was not explained at check-in. No remedies were available, but we'll be checking with management in the morning.

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Cleanliness

Feedback on cleanliness is mixed: many describe clean rooms and public areas, while others report dirty bathrooms or towels, hair and dust, grimy corners, mold, and occasional maintenance issues like leaking AC. Housekeeping consistency varies between stays.

Related guest reviews

6

Beth

Jun 14, 2025

·

Stayed 1 night

Very nice, great breakfast, friendly staff. Cleanliness needs a major upgrade. My feet were black walking across my floor. Maybe a few rugs!!!

6

Kimberly

Oct 9, 2023

·

Stayed 2 nights

The sleeping area was clean, but the shower looked moldy. After my first night, I showed a photo of it to the front desk. They did come and clean the bathroom, but I’m guessing there is nothing to be done about the mold. Everything else was nice about the facility.

10

Travis

Sep 21, 2025

·

Stayed 1 night

The property is very clean. The staff was super friendly. Highly recommend

2

Kacey

Apr 27, 2025

·

Stayed 1 night

This was the first time I stayed at a tru by Hilton and was severely disappointed! The price for this hotel was 190 dollars which I don’t mind paying. Checking in took 15 minutes because the computer keep freezing up so the lady had to go to her office to get us checked in.The hotel was dirty, there was hair in the shower from previous guest, floor was dirty and had some sticky spots, the air conditioner was making a loud noise all night, you could hear everything due to the thin walls without soundproofing. I wish I would have saved my money and sleep in my car(probably would have sleep better) Pillows and bed not the worst but definitely not good! The next morning we found red spots on the bedding, Please save your money and stay somewhere else or you will be disappointed!!!

4

Tammy

May 11, 2025

·

Stayed 1 night

We checked in the late evening after a long drive from Alabama. Room was so dirty. Food on walls, doors sticky with food and bathroom was grosss. Hair on walls, floors filthy and counters sticky. I was in shock! I actually washed the floor with a wash cloth from bathroom. This is my go to place and always was top notch. Sad to see my favorite get checked off my list.

10

Pam

Oct 18, 2025

·

Stayed 3 nights

My room was clean, as was the lobby and public areas. I love the scent of the lemon sugar soap that is in the bathroom. Breakfast had good options and the attendant was nice. I do feel like the lobby of Tru hotels is fancy, while the rooms are minimalistic, but it all feels clean. I felt like the bed I had had a bit of a bowl in the spot where people lie night after night, but I suppose that can be expected. Overall a very pleasant stay. I will most likely use this hotel again when I'm in the area.

8

Timothy

Dec 22, 2025

·

Stayed 2 nights

The breakfast was very good. The staff fantastic. Room was clean. A bit hard to find if you are unfamiliar with the area due to oddly built road system from the freeway to the hotel.

4

Lori

Oct 20, 2023

·

Stayed 3 nights

I got bit by bed bugs during my stay and when I reported it to the Hilton 800 number they said the location manager would contact me within 24 hours & it’s been almost a week, I have yet to be contacted

2

Tricia

Sep 2, 2024

·

Stayed 1 night

Awful! Dirty shower, Dirty sheets, Dirty towels. No smart TV. Plus you have to pay for wifi. Bathroom light only worked when it wanted. Light switch was make all sorts of noise. Light would go out without anyone touching it as well as coming back on. Not to mention the Veiw of the dumpster we had. I do not recommend... StayBridge is less than a mile down the road, same price, way better hotel

6

Claire

Aug 1, 2023

·

Stayed 1 night

The bathroom door had what looked like coffee splashed on it, hair in the sink and shower. The body wash container was empty. Rust or mold on in the shower. The room and bathroom floor were dirty. By white socks were grey walking around there and there was debris on the floor. Didn't look like it had been mopped or swept. I attempted to talk to the desk clerk before we left but he was on the phone for an extended period of time an there was no one else to help us. However the woman in charge of breakfast was very friendly. The bed was comfortable and clean.

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Rooms

Rooms are modern and compact with limited storage; several guests found them small. Noise from thin walls and ceilings is a recurring issue, and comfort varies, with some reporting stiff or sagging beds and the lack of in-room coffee makers or microwaves.

Related guest reviews

4

Charles

Oct 12, 2025

·

Stayed 1 night

Bed was very uncomfortable, elevator dirty, pounding heard on floor above us all night long and person at front desk not very friendly.

10

William

May 8, 2025

·

Stayed 1 night

First time staying at Tru. Found it to be a reasonable place for a short stay. The bed was really comfortable!

6

Terry

Oct 24, 2024

·

Stayed 1 night

Clean, room is tiny

8

Joey

Jun 12, 2024

·

Stayed 5 nights

The staff was awesome. We felt so comfortable there are only complaint was there are no dresser drawers or anytime or storage to put ur clothes.

10

Julie

Mar 29, 2025

·

Stayed 1 night

Nice stay, spacious 2 queen room. Breakfast was nice. I would prefer a coffee maker or microwave in the room. Our mattress was not comfortable.

10

Pam

Oct 18, 2025

·

Stayed 3 nights

My room was clean, as was the lobby and public areas. I love the scent of the lemon sugar soap that is in the bathroom. Breakfast had good options and the attendant was nice. I do feel like the lobby of Tru hotels is fancy, while the rooms are minimalistic, but it all feels clean. I felt like the bed I had had a bit of a bowl in the spot where people lie night after night, but I suppose that can be expected. Overall a very pleasant stay. I will most likely use this hotel again when I'm in the area.

6

Jeremey

Jun 26, 2025

·

Stayed 1 night

It sounded like a heard of elephants above us until 2 a.m . You could hear everything in the toom

6

Kelly

Apr 4, 2024

·

Stayed 6 nights

Comfortable bed, excellent staff, clean...But there was no place to store clothing other than some pegs on the wall and a miniscule space to hang 6 pieces of clothing. Sign on the wall suggested extra storage under the bed! And do not try to work from the hotel without rearranging the furniture - very tiny desk provided - we had to move fridge to add more table space. And no coffee maker or microwave in room. Staff told us, "Well, this isn't an extended stay hotel." :(

6

Mary Ann

Aug 24, 2025

·

Stayed 1 night

Could hear people walking in room above us and their alarm clock in the morning. In the restroom you could hear the neighbors radio. In the hallway you can hear people talking in their rooms.

8

Tom

Sep 15, 2025

·

Stayed 3 nights

Room was nice but small.

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Service

Staff are widely praised as friendly, attentive, and helpful, with standout front-desk and breakfast teams. However, some experienced rough or delayed check-ins, unfriendly interactions, unresolved noise complaints, or an isolated double-booking, making service feel inconsistent.

Related guest reviews

2

Andrea

Dec 28, 2025

·

Stayed 1 night

They booked someone else into our family's room which resulted on a man walking in on my family member while he was changing clothes.. It was horrifying ! And completely unacceptable and they've done nothing to make it right. Even had the insurance on the room.

2

Amanda

Jun 27, 2025

·

Stayed 2 nights

While the physical property was good, we had a terrible experience with the room above us. They partied all night long and we even called the front desk who did nothing about it. We got no sleep and no help.

2

Dominic

Apr 23, 2024

·

Stayed 1 night

We drove for many hours to get here. When we got here the hotel informed us rooms were not ready. Other guests were being checked in but we had to wait. After a while we were able to check in. need to reconsider options.

6

joseph

May 30, 2023

·

Stayed 2 nights

Most of the employees weren't very friendly

6

Charlie

Nov 28, 2025

·

Stayed 1 night

Overall good experience, but the check-in was rough. The key machine was not functioning, and a line was forming at the desk as more and more people arrived. This is close to midnight. The associate at the desk said first that he would text his manager and then said that he would call his manager. The delay was lengthy. He had to let each arriving guest into their room manually. We were told a key would be dropped off later, but this did not happen.

10

Nicholas

Apr 27, 2025

·

Stayed 1 night

huge shoutout to the hotel staff — they were amazing from the moment we arrived. A young lady named Jayden (and another gentleman whose name I didn't catch) were so welcoming and attentive. I even saw them checking in with guests in the lobby to make sure everyone was good! When my daughter dropped her bracelet down the sink, they handled it without any drama — came right up and got it out of the drain. Just an awesome experience — can't say enough good things about them!

8

Tracy

May 12, 2023

·

Stayed 1 night

The front desk at check in could use some work...very grumpy and unprofessional. Concert Tshirt and torn jeans, not what I would expect for a front desk greeting. Didn't smile, didn't greet us at all. Got irritated when we asked a question.

10

Leatha

Dec 23, 2023

·

Stayed 2 nights

I was greeted immediately by Jordan who was very pleasant and professional. She quickly had me on my way to my room and I greatly appreciated it. My room was very clean, comfortable, and QUIET. I had a very pleasant stay and would highly recommend this place to travelers.

8

Timothy

Dec 22, 2025

·

Stayed 2 nights

The breakfast was very good. The staff fantastic. Room was clean. A bit hard to find if you are unfamiliar with the area due to oddly built road system from the freeway to the hotel.

10

Esther

Aug 16, 2024

·

Stayed 4 nights

EVERY staff member was friendly and accommodating. I would especially like to mention BECCA, whose friendliness was outstanding. Her beautiful & sincere smile made us feel "at home". I spoke to several other guests who complimented Becca. She was "Miss Popularity"! My husband injured his hand while visiting relatives in the area, and I had to bring his breakfast to our room one day. Becca went out of her way to get me a container to accomplish this. She is a wonderful representative for TRU !! It is a very good place to stay, and at a reasonable cost. We will be recommending this location to our friends. It's TRU for us from now on, and we travel from South Carolina to Milford to visit relatives several times a year.

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Location

Convenient to highways and close to dining and shopping, but several reviewers found the property hard to locate due to confusing access and limited signage. Area generally felt safe and quiet once reached.

Related guest reviews

8

Alena

Oct 6, 2024

·

Stayed 1 night

A convenient location to everything we need. Safe and quiet.

8

Jim

May 30, 2025

·

Stayed 1 night

Location was not easy to access from I-275.

10

Ryan

Dec 10, 2024

·

Stayed 1 night

Excellent location and wonderful new place to stay!

10

William

Mar 25, 2023

·

Stayed 1 night

Easy access to the highway, friendly staff, very clean breakfast area and breakfast was very good. Clean, comfortable room. Very good experience. Will definitely be back when in the area.

10

Rob

Jun 7, 2024

·

Stayed 3 nights

I wish the front signage was more evident! I followed my map software to the cul-de-sac on the directions and was sitting in front of 3 show homes. These blocked my view of the hotel and there was NO obvious marking on the side road to the hotel. One small sign by the access road would greatly help that issue especially at night!

8

Timothy

Dec 22, 2025

·

Stayed 2 nights

The breakfast was very good. The staff fantastic. Room was clean. A bit hard to find if you are unfamiliar with the area due to oddly built road system from the freeway to the hotel.

10

Linka

May 14, 2023

·

Stayed 2 nights

Good location

10

Lillian

Dec 5, 2024

·

Stayed 2 nights

Close to several dining and shopping options

10

Ethan Aaron Klasner

Jan 24, 2025

·

Stayed 3 nights

The property was amazing. Hard to find at first but it was a quiet and convenient location for everything we wanted to do.

10

James

May 16, 2024

·

Stayed 1 night

This hotel has become one of our favorite stays in Cincinnati. It's not close to downtown, it doesn't have a five star restaurant, it has a nice pool, it's a 20 minute drive to Kings Island and it has numerous surrounding restaurant or dining options around it.

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Dining

Breakfast is generally considered good with decent variety and attentive attendants. Some guests disliked the eggs, encountered crowding, or found breakfast cleaned up earlier than expected.

Related guest reviews

10

Ma Del Rocio Contreras

Jul 30, 2025

·

Stayed 4 nights

Change the scramble eggs, is no good

10

Andy

Jul 31, 2024

·

Stayed 1 night

We were visiting for a Reds game. This hotel was conveniently located 25 minutes away from the stadium. We enjoyed the heated pool and the breakfast was very good.

10

Jennifer

Nov 11, 2025

·

Stayed 1 night

Very courteous. Nice amenities and good breakfast.

10

Pam

Oct 18, 2025

·

Stayed 3 nights

My room was clean, as was the lobby and public areas. I love the scent of the lemon sugar soap that is in the bathroom. Breakfast had good options and the attendant was nice. I do feel like the lobby of Tru hotels is fancy, while the rooms are minimalistic, but it all feels clean. I felt like the bed I had had a bit of a bowl in the spot where people lie night after night, but I suppose that can be expected. Overall a very pleasant stay. I will most likely use this hotel again when I'm in the area.

10

Kristine

Mar 23, 2025

·

Stayed 2 nights

The attendant serving and maintaining the breakfast area was very attentive and friendly. She was constantly cleaning and refilling the area, while engaging with the customers. She’s a keeper!! Would appreciate thicker pillows.

8

Timothy

Dec 22, 2025

·

Stayed 2 nights

The breakfast was very good. The staff fantastic. Room was clean. A bit hard to find if you are unfamiliar with the area due to oddly built road system from the freeway to the hotel.

10

Laura

Aug 7, 2023

·

Stayed 1 night

The overall hotel was clean. The room did not have a coffee maker, you had to go to the lobby to get a cup. Not very convenient when you want a cup when you get up and you are still in your PJs. The room was clean and neat. There was no shampoo, conditioner or bath soap in the dispensers. Thank goodness we brought extra with us. The alarm clock had been left on and went off at 6:00 am and woke us all up. The staff in the morning for checkout were rude. We got to breakfast at 9:05 am and they were already cleaning up, even though it was a Sunday and they told us breakfast was until 10 am. The lady was so rude. She would not even let my daughter have a bagel and she stated in an agitated manner saying :"we shut down at 9:00 am". The lady at the front desk looked as if she did not care that we were even checking out. I would stay again, but be sure to check on the above items when I first got in the room, even thought as a paying guest should not have had to.

8

Patricia

Mar 31, 2023

·

Stayed 1 night

Staff was very friendly, room was very clean, the eggs were awful though

10

Megan

Dec 30, 2024

·

Stayed 3 nights

We have stayed here for the past 3 or 4 Christmas seasons. It has always been very clean and the check in/check out is very fast and easy. They have a small but cozy gym area and a heated pool. The best part to us is the breakfast which has a cool pancake maker as my husband would say.

10

Kenneth

Sep 27, 2023

·

Stayed 1 night

2nd time staying, just keeps getting better. Very clean and comfortable room and grounds. Delicious breakfast with many options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$90
March	$92
April	$111
May	$121
June	$122
July	$126
August	$115
September	$109
October	$103
November	$93
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $116	3 $123
4 $89	5 $93	6 $92	7 $97	8 $98	9 $109	10 $163
11 $86	12 $107	13 $141	14 $98	15 $94	16 $163	17 $117
18 $86	19 $146	20 $145	21 $164	22 $146	23 $122	24 $127
25 $91	26 $95	27 $91	28 $94	29 $100	30 $117	31 $120

Tru By Hilton Milford Cincinnati, OH

Prices for Tru By Hilton Milford Cincinnati, OH

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Guest reviews of Tru By Hilton Milford Cincinnati, OH

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Milford Cincinnati, OH

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $159
20 $103	21 $93	22 $95	23 $96	24 $105	25 $172	26 $130
27 $88	28 $91	29 $92	30 $93