Château de Salettes

Beautiful location, very welcoming staff and attentive to every request. Highly recommended

Clean and decent airco. Wifi was terrible however—they just need to strengthen to accommodate all guests. (They are aware…)

Would not recommend the family suite (the room in the turret) - there is no aircon in the bedrooms and the space is oppressive and really dangerous for kids: there is a floor level window with no ability to lock it and a sheer drop on the other side. Totally inappropriate to our families with small children in this room. We asked to swap rooms but they could not accommodate - even though the property was definitely not at capacity. Breakfast was really disappointing; especially as this was an extra charge. Bland cereal, limited fruit and slices of cheese - no offer of coffee at the table - just a machine that didn’t work. Not good at all. Asked for a late checkout as none of us had slept properly owing to the lack of aircon in bedrooms (despite the room being advertised as having aircon) - and they refused; again - despite the check in time not being until 5pm… so even if they’d let us stay until 1pm they would have still had 4 hours to clean the room. Then when I checked out the hotel tried to charge me for the room again, despite already paying on hotels.com - but she couldn’t find my confirmation on her emails. Weird and frustrating all round. She did offer 100eur off due to the lack of advertised aircon - but this didn’t really make up for the experience. The food at dinner was really lovely though and I can imagine this would be a nice place for couples or solo travellers. But a disappointing stay for us.

Chateau de Salettes is a welcome haven in a sea of the typical hotels. Its quiet elegance and beautiful surroundings make it an exceptional destination.

Personnel très agréable, belle piscine et une vue magnifique dans un cadre calme et apaisant ! Je reviendrais !