Ibis Budget Perigueux Boulazac

This is a budget hotel. We only slept and showered there. We brought our dogs. We booked the rooms at 21:00 for a 22:00 arrival. The entrance is automated. We did not get our confirmation codes to the doors. All of that was solved with a quick call. It was clean and looks like there’s food machines in the lobby if you needed something. The hotel is located in a business zone though there are other hotels nearby. Free parking in the back. If you are arriving late (and are with dogs) and leaving early and need a clean room, I’d recommend Ibis Budget.

Excellent

I was traveling with my family — two adults and two small children (a 2-year-old and a 6-month-old) — and booked a double room, as I’ve done many times in other hotels without issue. Upon arrival, the receptionist informed us that having four people in a double room was not allowed. I calmly explained that we had never encountered this policy before and asked why we would need to pay for an extra bed, especially since our baby doesn’t even use one. The receptionist was unwilling to listen, and instead called the manager several times. While we waited, another guest walked into the lobby, and the receptionist began openly complaining about us. I found this behavior completely unprofessional and disrespectful. I asked to cancel the reservation so we could go elsewhere, but the manager told us that a refund was not possible. As a compromise, he agreed not to charge for the baby and waived breakfast charges for our toddler. Left with no alternative, we stayed for one night. Do yourself a favor: choose a different hotel with better customer service and flexibility — especially if you’re traveling with small children.

An nice accommodation with very friendly staff. Good price-value for a short stay.

I’ve stayed here twice, my only issue with this properly is the code/pin entry to the building & rooms, as sometimes they fail you can’t get in. I arrived at 2pm, but the desk is technically open at 4pm. There is a machine outside to check you in if the desk is closed. 1st booking was direct & received the codes. 2nd time via Expedia my booking ref number didn’t work & we nearly had to wait, was almost stuck. Luckily a guy from outside let us in with his code & called Sabrina. Whom opened the desk, we paid our taxes and she gave us our codes. The reception isn’t open 24/7. Sabrina & her team were very friendly, warm & made a huge difference as the first time there was a lady (April 2024) who was unfriendly and unhelpful… I paid for a late check out but was told on my last day, you can’t have it as the hotel is full. No refund of the extra fee. Her favourite word was NO! I’m not a fan of the code/pin entry system because, the first time the codes failed (I booked 3 rooms) I couldn’t even get back into the hotel. Luckily a guest came back and held the door open. I would have been stuck outside it was around 9pm. The codes can also fail on the bedrooms, if you enter quickly after a short period of time, you just have to wait for a bit and re-enter and it should work. Location is great for me, rooms are basic, pillows are average, bed is comfortable. Shower pressure is very good. Parking is free which is amazing. All of this is reflected in the price.