Name: Best Western Glenview - Chicagoland Inn and Suites
Address: 4514 West Lake Avenue, Glenview, Illinois, United States of America, Glenview, Illinois, US
Price range: $96–$393 per night
Rating: 8.23

What guests think

At Best Western Glenview - Chicagoland Inn and Suites, travelers highlight clean, updated rooms and generally good value, with friendly staff and a solid hot breakfast, while recurring drawbacks include highway noise, small bathrooms, occasional service lapses, and frequent pool closures.

The suburban location is convenient for Glenview and O’Hare access, with plenty of restaurants nearby. Housekeeping is often praised for cleanliness, but there are reports of missed service and occasional pests. Breakfast is widely liked for hot items, though selection and closing time can feel limited. Overall, expect solid value and convenience with modest amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking feels adequate and the area is described as safe; the fitness room is basic, laundry has limited hours, and an EV charger is available for a fee. Multiple reviews note the pool is closed or unavailable, and airport shuttle service is not standard.

Related guest reviews

10

Gerardo

Jul 19, 2024

·

Stayed 2 nights

Everything was good, the only thing was that the pool was closed, and one of the main reasons for booking that hotel was the pool and couldn't even get in

2

Donald

Jun 17, 2025

·

Stayed 5 nights

I booked the hotel because my family have stayed there in the past. We mainly booked again because of the locality, pool and past experience. However, when we checked in, the room was less than expected, bathtub had some issues, which the management was not veru helpful with resolution. Additionally, the pool was so dirty with some kind growth in the pool, looked liked it hadnt been cleaned in several years. Totally inoperable. I would have checked out right then, however, my stay was non-refundable. I would not recommend this hotel and will not stay there again

8

Israel

Oct 20, 2024

·

Stayed 3 nights

The only thing that was really annoying was that laundry wasn’t 24hours at all, or that it didn’t have a lot of machines for more people to wash, the hours were terrible especially if one is trying to stay there and leave early to do activities around Chicago and come back late and don’t have time to wash anymore

10

Shannon

May 25, 2023

·

Stayed 3 nights

We have stayed at this same hotel for years, back when it was Best Western owned by the same people. I was delighted to hear the property is being completely renovated (starting on the 3rd floor) and will go back to being BW. The breakfast is pretty standard, the rooms are nice, and the location is very safe. My only complaint is that the pool has not been open since a few years before covid.

8

Marleni

Jul 12, 2024

·

Stayed 4 nights

The staff were very friendly, breakfast was enjoyable and there were many options. Our room was cleaned and fresh linen was provided everyday. The cleaning staff were also very friendly. The gym was lacking, but this didn’t bother us

10

Joe

Aug 5, 2025

·

Stayed 4 nights

Lots of parking and safe and quiet area

8

Cameron

Mar 30, 2025

·

Stayed 4 nights

This was a good place, at the price, it was great. Fitness gym was decent, same with breakfast. Our room was mostly quiet. I slept well.

8

Ruth

Aug 17, 2024

·

Stayed 3 nights

Overall stay was great, just wished this hotel had a shuttle to the airport included with all rooms. When I asked about that, the rep said it’s a separate request/fee.

8

Donald

Jul 7, 2025

·

Stayed 5 nights

The room was very nice with the suite. However, our bathroom was small and the a/c unit was very noisy. The breakfast was minimal. What really disappointed us most of all was that the website claims they have a pool, but once we got there, they said it was out of service. While they said we could get free passes to another pool 10 minutes away, that’s not ideal, since you need the pool close to your room. I also didn’t see any pool on the premises, which made me wonder if the description that said they have one is inaccurate. I would not have made a reservation here had I known the pool wasn’t available.

10

Vishnupriya

Aug 12, 2024

·

Stayed 3 nights

Clean hotel rooms. Good breakfast options. Have a EV charger (need to pay - resonable price) which is a plus.

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Cleanliness

Cleanliness is a strong point across many reviews, with rooms and common areas frequently described as very clean. A smaller number report issues such as missed housekeeping, leftover debris, or pests (e.g., roach/spiders).

Related guest reviews

10

John

Apr 21, 2024

·

Stayed 4 nights

Clean, well maintained room and lobby. Recently changed to Best Western and it is better quality than many similar hotels in the area. The room was exactly the size needed for one person and I will try to book the same room for future visits to Illinois.

4

Nicole

Oct 18, 2025

·

Stayed 2 nights

Room was dirty, hotel rundown and the area pretty remote to the city and ORD.

10

Pamela

Jun 21, 2025

·

Stayed 3 nights

Clean,clean,clean! This hotel far exceeded our expectations. Room was immaculate. Front desk gentleman who checked us in was warm and welcoming. Breakfast was continental with a large chafing dish of scrambled eggs and a breakfast meat selection each morning. Complimentary coffee and tea in the lobby 24 hours a day. Shower was great, good water pressure and full sized shampoo, conditioner, and body wash attached to the shower wall. Revlon blowdryer in the bathroom( so much better than the standard cheapy hotel blowdryers ). Ironing board and iron in the room worked well. Large tv, microwave and mini fridge in each room. There are several good restaurants nearby, a nicer pizza burger place in the same parking lot as the hotel which is open for dinner ( lunch on weekends), Korean BBQ across the street which had a line out the door in the evenings. We enjoyed an awesome brunch/lunch and the nice atmosphere at Elly’s Pancake house. Surrounding area is definitely one of the nicer parts of Illinois. This is a smaller hotel with ample/convenient parking. We will definitely stay at this gem again in the future.

8

Courtney

May 30, 2025

·

Stayed 1 night

It was a very nice room for the price. Besides a few minor discrepancies. Like the hand soap and body wash dispensers in the bathroom were pretty much empty. There was no soap in the kitchenette area next to the sink. There was dried food stuck in the carpet next to the couch. Also, somebody’s under eye patch was stuck on the bedside table. Besides that stuff, the bed was very comfortable, and the room was very spacious.

2

Chartasia

Nov 14, 2024

·

Stayed 3 nights

I found a roach in my room. I spoke with the front desk about it. They said I would need to contact Expedia since I booked with them. Expedia called the hotel just for them To say they don’t have anything on file or record. Joke on them I record every conversation I have with someone and I have pictures

10

Maryellen

Aug 4, 2025

·

Stayed 1 night

This was the most affordable option in Glenview (by far) so we chose it mainly based on budget. But we ended up being pleasantly surprised by how clean, updated, and bright our room and the lobby were. Plus, the front desk staff (Shubha?) was very friendly and helpful. Another bonus: the hotel is close to a H Mart and several restaurants. Will stay here again when visiting family in Glenview.

4

MUHAMMAD

Aug 15, 2024

·

Stayed 5 nights

There were bugs in beds and spiders in rooms

4

yoonsuk

Oct 27, 2025

·

Stayed 2 nights

The Hotel was being refreshed but the rooms we were provided were not very clean.

6

Mary

Aug 31, 2024

·

Stayed 4 nights

We woke up the 2nd day to children running back and forth in the room above us at 8am. My husband called the front desk and the person said he would take care of it. The running continued for an hour & my husband called again. Same response from front desk. Horrible. We were told the people checked out, but not soon enough for my taste. In order for the room to be cleaned, I had to let the front desk know the night before. My husband went down & told them we wanted service the next day. As we were leaving the following morning we saw the cleaning help and reminded them. We were out at 2 family functions that day and came back to the hotel about 11pm. The room was not cleaned. I took pictures of the unkempt room and went to front desk to complain. The attendant showed me in a printed sheet my room and even MY NAME on the list of rooms to be cleaned. He was not sure what happened. He offered to change my room. I told him no kids above me please. I was given a suite BUT WAS MOVING MY BELONGINGS AT MIDNIGHT after being out all day. I told the mgr at check out all that happened. He didn’t even offer to compensate me in any way. I had to demand it.

10

John

Aug 27, 2025

·

Stayed 1 night

This updated property was quiet and comfortable. Clean rooms excellent hot breakfast. Friendly staff. We will stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with some suites offering generous space; many report very small bathrooms. Noise can be an issue (highway side, thin ceilings), and feedback on beds and Wi‑Fi ranges from comfortable/fast to uncomfortable/unreliable.

Related guest reviews

10

Keith

Jul 28, 2025

·

Stayed 1 night

Great stay. Room was newly renovated. Clean and comfortable. Breakfast was good in the morning.

6

Dave

May 10, 2025

·

Stayed 1 night

The hotel has been updated and the rooms are. Lean and bright. Beds are comfortable and breakfast was decent. My big complaint was how noisy the hotel was. Our room was on the side closest to the freeway and there was noise from the traffic all night. The floors are thin and footsteps from the floor above us were audible all night. The staff put a family on the floor above us and we heard kids running and jumping on the bed until almost 2:00 am. I probably wouldn’t stay here again.

10

Chengchang

Aug 13, 2024

·

Stayed 1 night

the room is nice and clean, the breakfast is very basic but it's something. wifi is fast and stable

8

Mary

Aug 18, 2025

·

Stayed 3 nights

Good location for our needs, but very busy intersection. Fortunately, the soundproofing is very good. The bathroom was very small

6

Amy

Apr 18, 2025

·

Stayed 1 night

Staff was friendly, hotel and room were clean and they had an above average breakfast that included eggs and make your own waffles. A huge negative was the bed was uncomfortable, rolled to the middle. Also, the toilet was so close to the sink that when you sat down, your elbow hit the countertop. All 3 of us experienced this. There's no way an oversized person would fit. Staff told me this is their number 1 complaint.

2

Patrice

Oct 21, 2024

·

Stayed 1 night

Room view: the highway... And sound insulation was like... non existing. Almost impossible to sleep, you keep feeling you are on the highway sholder... Nerver, never again!!!

6

Lisa

Nov 18, 2024

·

Stayed 1 night

Recently renovated. Very clean and very well lit hallways. Tiny bathroom and poor water pressure in the shower.

4

In Ho

Aug 3, 2025

·

Stayed 1 night

Rooms near the highway have serioisly loud noise throughout the stay, day and night. Hotel should take action to improve the noise problem. Other than that, the hotel is great at wonderful location.

6

Michelle

Jul 25, 2025

·

Stayed 3 nights

The hotel is in a nice area with plenty of restaurants around, but the beds were super uncomfortable and has indentions from people sleeping on them. When I left a review with them, the manager called and tried to argue that all the mattresses were new. Everything was clean, the waffles were good, just don't look for a good night's sleep.

4

Angela

Aug 15, 2025

·

Stayed 3 nights

Cable and wireless unreliable. Noisy. Highway noise and hearing everything in rooms around us. Unfriendly front desk staff.

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Service

Guests often describe the staff as friendly, welcoming, and responsive, with quick check‑in. However, recurring complaints mention understaffing, unhelpful or inflexible responses, and housekeeping or maintenance requests not handled promptly.

Related guest reviews

4

Isabel

Jun 22, 2025

·

Stayed 3 nights

Front desk clerk did not greet us, didn’t give any directions to the elevator, stairwell, or to the room. It rained for a whole day and water was leaking through the window badly which was also near an outlet. It seemed to be an ongoing issue that mold had built up. Same clerk initially told us to wait for maintenance to arrive but we persistently requested for another room in which we were given. You can hear everything going on in the hallway, very loud and clear that doors were opening and closing. Bathrooms were clean but pretty small.

2

Prodromos

May 6, 2024

·

Stayed 3 nights

The front desk staff was horrible!! Housekeeping was kind and helpful! We got a room that had a broken fan and they wouldn’t move us. Very rude people, we will NEVER stay there again!!

10

Jaime

Sep 17, 2025

·

Stayed 1 night

The staff was friendly and accommodating. Check In was fast and convenient. Everything was clean.

10

Anthony

Feb 16, 2025

·

Stayed 2 nights

The Receptionist Harsh is very friendly and helpful.

2

Nassim

May 27, 2024

·

Stayed 3 nights

We stayed at the best western for 3 nights not even once we had a room service , no one came to clean and or ask if we want cleaning. The hand soap was empty we asked twice for replacement no one brought anything we end up buying our own . There were only 2 pillows for a king bed when we asked for more pillows we were told we have to come and collect them from the front desk we went 3 times before someone was available to give us a pillow. We were told there is breakfast available till 10 am. We never saw it only fruits and bread were there weather we showed up at 8 or 9:30 didn’t matter. The front desk staff were always on their phone or tablet watching something didn’t greet us at all. Over all our stay was not pleasant. We would not recommend or stay at this location again.

10

Sarah

Feb 25, 2025

·

Stayed 1 night

Excellent front desk service. Harth is always very welcoming and helpful. I have stayed at least one night for 3 weeks in a row and just booked my forth stay.

10

Anya

Jan 7, 2025

·

Stayed 9 nights

Excellent property, every member of the staff works really hard to make you feel like you’re at home.

4

Mark

May 30, 2024

·

Stayed 1 night

The service was really poor and not welcoming at all. I will stay there again.

10

Ann

May 27, 2024

·

Stayed 3 nights

Was a great stay, clean, and comfortable, especially if you are on a budget. Harrash at front desk was so friendly and helpful and made us feel very welcome. We had an issue with the shower head leaking and they came up right away to replace. All was very good. Good breakfast options.

8

Sheila

Aug 20, 2025

·

Stayed 2 nights

Understaffed. No one answers the phone. One person working breakfast AND front desk! Had to stay here in an emergency

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AI-generated summary based on recent guest reviews

Location

Convenient suburban base near Glenview, O’Hare, major roads, and many dining options; several guests felt safe. Some found signage hard to spot and the proximity to the highway brings traffic noise to rooms on that side.

Related guest reviews

4

Nicole

Oct 18, 2025

·

Stayed 2 nights

Room was dirty, hotel rundown and the area pretty remote to the city and ORD.

10

Jamie

Apr 19, 2024

·

Stayed 3 nights

Very friendly staff, rooms were clean and dining options were endless. Great location

8

KWANG YOUNG

Apr 12, 2023

·

Stayed 1 night

The hotel is located not far from O'Hare Airport and there is a shopping mall nearby, so it is very convenient.

10

carin

Apr 11, 2025

·

Stayed 1 night

property was convenient to the airport. It was clean and the staff was helpful and pleasant

10

Anna

Aug 30, 2025

·

Stayed 1 night

Convenient location near Glenview, a little hard to find. Needs a better sign.

10

William

Oct 11, 2024

·

Stayed 3 nights

Property was clean and it was in a quiet area.

10

Lana

May 10, 2025

·

Stayed 1 night

Great location

10

Maryellen

Aug 4, 2025

·

Stayed 1 night

This was the most affordable option in Glenview (by far) so we chose it mainly based on budget. But we ended up being pleasantly surprised by how clean, updated, and bright our room and the lobby were. Plus, the front desk staff (Shubha?) was very friendly and helpful. Another bonus: the hotel is close to a H Mart and several restaurants. Will stay here again when visiting family in Glenview.

10

Jeffery

Aug 27, 2025

·

Stayed 1 night

Love the location away from congestion and close to anything you want to eat.

10

Eric

Mar 17, 2024

·

Stayed 1 night

Property was clean and great service! If we fly out of O'Hare, we will be staying there again!

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Dining

Breakfast is widely appreciated for hot items like eggs, waffles, and sausage and is considered good value. Critiques include limited variety or healthy options, early closing times, and specific gaps (e.g., lactose‑free milk).

Related guest reviews

10

elisa

Apr 28, 2024

·

Stayed 1 night

Clean comfortable stay for the one night we were stopping thru. Bathroom was small compared to what other hotels have. Small breakfast options lots of carbs. Would have liked to see lighter options.

8

Yzhel Marowe

Nov 9, 2025

·

Stayed 3 nights

Room was clean. The Breakfast was great! just wish they have a little more options.

10

Adnan

Aug 2, 2025

·

Stayed 1 night

Clean room, breakfast eggs were excellent, new furnishings

8

Karla

Jun 28, 2025

·

Stayed 2 nights

I have stayed here a number of times. The hotel is in a better condition since Best Western took over. Our room was a double queen suite. Very roomy. The bathrooms are very small, but are sufficient. We had to ask for shampoo and body wash, which makes me wonder why the cleaning staff had not noticed that before we did (while trying to wash our hair.) The only other thing breakfast is okay as long as you get there in time. I thought it was rude that they let all the food run down to near nothing as it approaches the e ding time. Thete was no yogurt left. Only 2 sausage links, barely one cup of pancake mix. We git down there 25 mins before the ending time. The attendant, who as worked the front desk couldn't wait to start cleaning up. Why people were still eating. That is not great guest service. I didnt get a break on my bill. I still had to pay for my stay which includes breakfast. I hope they rethink their service style for future huests. It just felt like they didnt care if you got a good meal, all it seemed like was you were an inconvenience.

8

Candy

Mar 4, 2025

·

Stayed 1 night

Nice hotel. Breakfast was not very tasty though.

10

BRIAN

Jul 28, 2025

·

Stayed 1 night

Very nice room, bathroom small but provided dispensers are nice with nice product. Clean room and common areas. Breakfast was ok. Basic but many choices. Overall good value and well located.

10

Howard

Sep 1, 2024

·

Stayed 3 nights

The facility was very clean. The hot breakfast was very good.

10

Tomas

Aug 18, 2025

·

Stayed 3 nights

Very good value. Friendly staff. Excellent breakfast.

10

Curtis

Feb 9, 2023

·

Stayed 1 night

Great hotel … The only complaint that I have is that the breakfast ended at 9 am. (The earliest time that I’ve seen in my 20 years of traveling) I needed to be notified when I checked in at 1am.

10

Zaya

Aug 24, 2025

·

Stayed 6 nights

Easy check in. Thing that I did not like they do not have lactose free milk.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$78
February	$78
March	$85
April	$93
May	$107
June	$123
July	$144
August	$127
September	$109
October	$115
November	$94
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $393	17 $141	18 $305	19 $133
20 $102	21 $119	22 $128	23 $145	24 $128	25 $132	26 $173
27 $96	28 $96	29 $97	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $132	3 $129
4 $122	5 $114	6 $112	7 $114	8 $126	9 $255	10 $255
11 $113	12 $113	13 $112	14 $112	15 $121	16 $133	17 $133
18 $113	19 $112	20 $114	21 $113	22 $114	23 $131	24 $133
25 $108	26 $109	27 $107	28 $110	29 $113	30 $111	31 $111

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible, Bathtub

Suite, 2 Queen Beds (With Single Sofabed)

Suite, 1 King Bed (With Single Sofabed)

Standard Room, 1 King Bed

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Glenview - Chicagoland Inn and Suites

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Prices for upcoming dates