Name: Holiday Inn Lucknow Airport by IHG
Address: Kanpur Road, Lucknow, Uttar Pradesh, India, Lucknow, Uttar Pradesh, India
Rating: 8.3

Guest reviews

8.3

Very good

Based on 563 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Lucknow Airport by IHG, travellers highlight the handy airport location, generally modern rooms, and friendly, helpful staff, while some report slow check-in, intermittent housekeeping lapses, and maintenance or noise issues that detract from comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Anubhav

Feb 19, 2026

·

Stayed 1 night

Clean

10

Said

Feb 4, 2026

·

Stayed 1 night

Was good

8

Björn

Jan 2, 2026

·

Stayed 1 night

Close to airport

6

Himani

Dec 29, 2025

·

Stayed 1 night

Thre was no airport shuttle. I had to hire a private cab . Staff was good nd friendly. Room was ckean

4

Sanjay

Nov 30, 2025

·

Stayed 2 nights

I recently stayed at holiday inn, Lucknow and unfortunately, my experience did not meet expectations. Upon check-in, I encountered an issue where my credit card was not processed for charges, which meant I couldn't charge anything to my room. Despite multiple requests for clarification and assistance, the staff was unhelpful, making the situation quite frustrating. Additionally, I was disappointed with the housekeeping service. Despite my requests, my room was not cleaned throughout my stay, and no action was taken to resolve this matter. This lack of attention to basic services significantly impacted my overall experience. While the hotel advertises a free shuttle to the airport, the lack of genuine hospitality overshadowed this perk. It felt like the staff were merely going through the motions rather than providing a welcoming experience for guests. Overall, I cannot recommend tonstay here based on my experience. I hope management addresses these issues to improve service and guest satisfaction in the future.

Kanpur Road, Lucknow, Uttar Pradesh, India

Location

Located in Lucknow, Holiday Inn Lucknow Airport by IHG is a 3-minute drive from Phoenix United and 11 minutes from Sanjay Gandhi Postgraduate Institute of Medical Sciences. This luxury hotel is 7.8 mi (12.5 km) from Bara Imambara and 10 mi (16.1 km) from Phoenix Palassio.

Phoenix United(2.1 miles)

Dream World(2.4 miles)

Shivala Ghat(4 miles)

Eco Garden Lucknow(4 miles)

St. Joseph's Cathedral(5.5 miles)

Ramakrishna Math(6.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, but it is limited. Valet parking services are offered.

Breakfast is offered, and guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom. Additional guests will incur breakfast fees. Serving hours are not specified.

No pets and no service animals are allowed at this property.

The standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available, but pricing and service hours are not specified. Guests can arrange the transfer by contacting the property.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room and bathroom accessibility are not provided.

The property is located in Lucknow, just a 3-minute drive from Phoenix United and 11 minutes from Sanjay Gandhi Postgraduate Institute of Medical Sciences. It is 7.8 miles from Bara Imambara and 10 miles from Phoenix Palassio. The nearest major airport is Lucknow (LKO-Amausi Intl.), located 2.1 km away.

Yes, the property features an outdoor swimming pool, which is accessible from 7:00 AM to 7:00 PM.

Up to 11 children aged 5 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of INR 1575 per night. Advance request or confirmation may be required for availability.

Holiday Inn Lucknow Airport by IHG

Amenities

Property description

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