Hotel Aris

For the cost of a room it is absolutely superb! Incredibly helpful and friendly staff A private balcony to enjoy a coffee and a view of snow capped mountains in the distance is amazing too Very comfortable bed and a great powerful shower

We was living 5 days at hotel Aris in Sofia. To make it short it was the most terrible hotel I ever stayed in. The rooms was not clean. Dust and what was worse at the rooms. The never cleaned the rooms during the stay. The breakfast was at best moderate going against bad. But the worst thing about the hotel was the staff. I never experienced any thing like it. Service is definitely not a city in Bulgaria. At some time I was wondering if we were in a reality show like “the worst hotel in Sofia”. The receptionist in different looking constant at her phone or smoking, cleaner more focused on getting off, smoking and taking Tod here two small children that were with her on the job. The waitress in the weekend having loud conversations on her phone in the restaurant and when not seeing reels on her phone. So all in all a sad experience at the hotel that really doesn’t want you to come back. And yes I know the price is low but still you should expect a clean room and again cleaning during a 5 day stay and a staff that doesn’t ignore you.

Really good, don’t listen to the bad reviews.

Excellent location and nice rooms for the price

There were a lot of bed bugs. I couldn't sleep peacefully.