Shirley House 3 Guest House Self Catering

Mattress was so bad, (lumpy) we left early and stayed elsewhere. Room and areas were clean but bare, eg no lampshade. Curtains too thin so the lights of the Dockyard opposite showed through.

The house was spotless and clean you have a front room if you don’t want to sit in your room and a kitchen to cook your own food and washing machine and tumble dryer this was all noticed before I got to my room which was again spotless and warm exactly what you want after being outside the staff are super friendly and are willing to help with anything they can

Quiet,clean and had what we needed.not a 5star hotel but nice for the price.

The check-in procedure and information is impressive. We received email and code confirmation in good time and the instructions were clear. On arrival we felt unsafe and property looked unkept. We already decided not to stay. We entered the property to check if the inside was as photographed on Expedia. The interior and location of property is not as presented online; on road parking, off main road, untidy exterior, unsafe area, smell in property, interior not fresh and tired, bedding creased and uninviting, The photos online shows bright, fresh and modern property. This does not present what you see in reality. We were very disappointed when we saw the property and had not choice but to leave. This property is not a 3 star property but a 1 star property. The lady was unaccommodating when we called and argued with us and refused a refund. If this property looked like these pictures we would be happy to have stayed in this property. Misrepresenting your product for in this manner is a dishonest.

I didn’t like the set up