Name: WoodSpring Suites Macon West I-475
Address: 4949 Harrison Road, Georgia, United States of America, Bibb County, US
Price range: $71–$89 per night
Rating: 8.25

What guests think

Reviews for WoodSpring Suites Macon West I-475 are highly mixed, with repeated complaints about pests, unclean rooms, smoke odors, and security concerns, alongside several notes praising friendly front-desk staff, reasonable prices, and occasional clean, comfortable stays.

Service experiences range from rude or unresponsive interactions and check in issues to genuinely helpful assistance. Rooms vary, with reports of dated fixtures, broken appliances, leaks, hard to open doors, and noise, though a few note spacious layouts or accessible features. Facilities feedback is limited beyond mentions of in room kitchenettes. Expect a basic stay with variable quality and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

In room kitchenettes are appreciated in several reviews; otherwise, there is little consistent feedback about amenities.

Related guest reviews

10

Penny

Jul 2, 2024

·

Stayed 1 night

What a pleasure to come off a 13 day trip on road for family wedding and find a soft place to land. Room 123 is a gem for the handicapped. Roll in shower, wide passageway and in room kitchenette. Smaller bed but we slept well and the staff were so kind and helpful. So clean and peaceful. We stayed two days! We drive this route to our son in Ohio so we will be back. BTW there is laundry on site so we are going home with cleaned laundry!

6

Linda

Oct 10, 2023

·

Stayed 1 night

They have a refrigerator, but they have no ice and they have nothing to make ice in in the freezer. They did not have any way to get your things from the car to your room. She said the cart was broken so I had to make at least five trips to the car. Staff was nice. Room was ok

8

Brittany

Mar 12, 2025

·

Stayed 1 night

First time with a kitchen it was nice. Everyone was so kind. I will be coming back.

4

Chase

Apr 28, 2025

·

Stayed 3 nights

Typical example of don't believe the pictures you see on the internet. Property looks like a 9 or 10 online but in reality, it's a 4 or 5. Our rooms Microwave sounded awful and barely worked, the stove only had 1 burner that worked. You have to go downstairs and request new towels every night if you want them. Lots of noise from the rooms around and above us. Just wasn't as advertised and we won't stay here again.

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Cleanliness

Multiple guests report pests and poorly prepared rooms, including unclean bathrooms and bedding; a few found their rooms clean.

Related guest reviews

8

Parviz

Nov 28, 2024

·

Stayed 1 night

The room was clean and the bed comfortable. The staff was friendly. The only concern was the shabby hallway around the office, leading to the elevator. The price was reasonable, and we definitely recommend the place.

2

Markisa

May 26, 2024

·

Stayed 2 nights

The guy at the front desk that checked me in was awesome but the room was terrible there was hair and blood on the cover the room wasn’t full cleaned I had to clean my own room it had a smell in the room so I had to purchase cleaning solution to clean my room and freshen it up to my standards I had to really push on my door to open it up and push on it to close it as for as safety not safe at all to many people’s hanging out there and to much activity goes on there I understand it’s a place for people’s to stay that don’t have a place to stay but it’s to much goes on around that hotel

2

Fred

Oct 22, 2023

·

Stayed 1 night

This property was inn horrible shape.

10

James

Aug 2, 2024

·

Stayed 1 night

My stay was from August 1st through August 2nd. I found the property to be clean and inviting. I was especially impressed with the front desk and housekeeping staff. They were all very friendly. I was even told, when checking out, that it was hoped that enjoyed my stay. My answer was "yes I did and everything was excellent" ! All of this at such a great value!!

2

keevin

Nov 9, 2025

·

Stayed 1 night

The staff was absolutely beyond rude, we have stayed there off an on and never had a problem like we did yesterday, she was awful. We won't ever be staying there again, and there was also roaches and the room wasn't really that clean. The staff was terrible and was talking about us when we left.

2

Billy

Nov 12, 2023

·

Stayed 1 night

Checking in was all right but once I got into the room there was a bug on the wall, a condom on the tv stand and a sock on the right side of the fridge. I slept all right but around 10 am housekeeping came knocking to see if I was checked out yet which woke me up from my sleep.

4

Camille

Sep 21, 2025

·

Stayed 4 nights

The staff were very friendly. The room was not clean 2 roaches in my room one dead near the bed and one alive in the kitchen. The bathroom was not clean. The room smelled moldy. The other guest staying there were nice. I did not stay the entire time. The staff at the front desk was great!

2

Sharon

Dec 12, 2024

·

Stayed 1 night

We arrived and checked in only to have to change rooms because it was not cleaned, they didn't have enough towels for 4 people, the office closed at midnight so we couldn't get more until 9am,we had an event that started at 930 am.so we didn't get any. The room is spacious but could use a upgrade to make it more comfortable to stay. Our 2nd night we changed hotels

8

Jean

Mar 26, 2025

·

Stayed 1 night

Everything was great until I found an uninvited guess a ROACH! They are not doing enough pest control especially for an extended stay.

4

VALERIE

Oct 12, 2024

·

Stayed 1 night

We arrived at 6 PM and was told our room hadn’t been cleaned yet. So we had to wait an hour for it to be cleaned. It was very rough. Shower leaked. Lots of people sitting around outside in the sidewalk. Didn’t seem safe. Very old fixtures in room.

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Rooms

Quality is mixed: several mention dated fixtures, broken or noisy appliances, leaks, noise from neighboring rooms, and hard to open doors. Some note spacious or accessible layouts and acceptable bed comfort, while others found beds uncomfortable.

Related guest reviews

8

Parviz

Nov 28, 2024

·

Stayed 1 night

The room was clean and the bed comfortable. The staff was friendly. The only concern was the shabby hallway around the office, leading to the elevator. The price was reasonable, and we definitely recommend the place.

2

Markisa

May 26, 2024

·

Stayed 2 nights

The guy at the front desk that checked me in was awesome but the room was terrible there was hair and blood on the cover the room wasn’t full cleaned I had to clean my own room it had a smell in the room so I had to purchase cleaning solution to clean my room and freshen it up to my standards I had to really push on my door to open it up and push on it to close it as for as safety not safe at all to many people’s hanging out there and to much activity goes on there I understand it’s a place for people’s to stay that don’t have a place to stay but it’s to much goes on around that hotel

2

Fred

Oct 22, 2023

·

Stayed 1 night

This property was inn horrible shape.

10

Penny

Jul 2, 2024

·

Stayed 1 night

What a pleasure to come off a 13 day trip on road for family wedding and find a soft place to land. Room 123 is a gem for the handicapped. Roll in shower, wide passageway and in room kitchenette. Smaller bed but we slept well and the staff were so kind and helpful. So clean and peaceful. We stayed two days! We drive this route to our son in Ohio so we will be back. BTW there is laundry on site so we are going home with cleaned laundry!

2

Sharon

Dec 12, 2024

·

Stayed 1 night

We arrived and checked in only to have to change rooms because it was not cleaned, they didn't have enough towels for 4 people, the office closed at midnight so we couldn't get more until 9am,we had an event that started at 930 am.so we didn't get any. The room is spacious but could use a upgrade to make it more comfortable to stay. Our 2nd night we changed hotels

6

Linda

Oct 10, 2023

·

Stayed 1 night

They have a refrigerator, but they have no ice and they have nothing to make ice in in the freezer. They did not have any way to get your things from the car to your room. She said the cart was broken so I had to make at least five trips to the car. Staff was nice. Room was ok

4

VALERIE

Oct 12, 2024

·

Stayed 1 night

We arrived at 6 PM and was told our room hadn’t been cleaned yet. So we had to wait an hour for it to be cleaned. It was very rough. Shower leaked. Lots of people sitting around outside in the sidewalk. Didn’t seem safe. Very old fixtures in room.

10

Om

Dec 2, 2024

·

Stayed 1 night

Bed is not good

4

Chase

Apr 28, 2025

·

Stayed 3 nights

Typical example of don't believe the pictures you see on the internet. Property looks like a 9 or 10 online but in reality, it's a 4 or 5. Our rooms Microwave sounded awful and barely worked, the stove only had 1 burner that worked. You have to go downstairs and request new towels every night if you want them. Lots of noise from the rooms around and above us. Just wasn't as advertised and we won't stay here again.

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Service

Service is inconsistent: repeated reports of rude or unresponsive front desk, check in delays, wrong room information, and limited after hours support contrast with numerous mentions of friendly, caring employees and smooth check ins.

Related guest reviews

8

Parviz

Nov 28, 2024

·

Stayed 1 night

The room was clean and the bed comfortable. The staff was friendly. The only concern was the shabby hallway around the office, leading to the elevator. The price was reasonable, and we definitely recommend the place.

2

Lazaro

Oct 26, 2025

·

Stayed 1 night

1 staff member was always ignoring us at the counter Never was happy to help Ignored phone when calling through the lobby phone 500 number Had a hand gun in her front pocket or tucked in her pants She wasnt rudw just poor at job

2

keevin

Nov 9, 2025

·

Stayed 1 night

The staff was absolutely beyond rude, we have stayed there off an on and never had a problem like we did yesterday, she was awful. We won't ever be staying there again, and there was also roaches and the room wasn't really that clean. The staff was terrible and was talking about us when we left.

2

Michael

Sep 28, 2025

·

Stayed 1 night

Entire hotel reeked of weed. Front desk lady was so rude. She was hanging out with her friends in the lobby when we got there. Acted like my husband was bothering her to check in. Gave us the wrong room number so the key cards didn’t work. When he had to go back down to figure out why the keys weren’t working she was even more rude. Went to Wendy’s for dinner just down the street and received the same treatment. Head to the next town up for a stay. This one is not worth it

2

Sharon

Dec 12, 2024

·

Stayed 1 night

We arrived and checked in only to have to change rooms because it was not cleaned, they didn't have enough towels for 4 people, the office closed at midnight so we couldn't get more until 9am,we had an event that started at 930 am.so we didn't get any. The room is spacious but could use a upgrade to make it more comfortable to stay. Our 2nd night we changed hotels

10

Crystle

Apr 7, 2025

·

Stayed 2 nights

The young lady on duty was very helpful and courteous, as we had some major family problems going on, but she showed souch care and concern. She made sure we were comfortable and never got tired of our questions or the many times we asked for help during our stay and my family 's phone calls. We really appreciated her.

10

Penny

Jul 6, 2024

·

Stayed 1 night

Derrick was great!

2

Ariel

Dec 15, 2024

·

Stayed 1 night

Well first off all I wasn’t able to check in neither did I get a refund for not stay at the hotel

10

Eudine

Feb 13, 2025

·

Stayed 1 night

Amazing experience I don’t have one bad thing to say about the hotel. The staff is friendly and nice and check in was a breeze the quickest I been checked in without any hassle

10

kye neftali

Feb 12, 2025

·

Stayed 3 nights

Nice hotel , customer service is very good .

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Location

Several guests felt unsafe due to people loitering or shouting and the smell of marijuana; little is said about proximity to attractions.

Related guest reviews

2

Markisa

May 26, 2024

·

Stayed 2 nights

The guy at the front desk that checked me in was awesome but the room was terrible there was hair and blood on the cover the room wasn’t full cleaned I had to clean my own room it had a smell in the room so I had to purchase cleaning solution to clean my room and freshen it up to my standards I had to really push on my door to open it up and push on it to close it as for as safety not safe at all to many people’s hanging out there and to much activity goes on there I understand it’s a place for people’s to stay that don’t have a place to stay but it’s to much goes on around that hotel

2

Michael

Sep 28, 2025

·

Stayed 1 night

Entire hotel reeked of weed. Front desk lady was so rude. She was hanging out with her friends in the lobby when we got there. Acted like my husband was bothering her to check in. Gave us the wrong room number so the key cards didn’t work. When he had to go back down to figure out why the keys weren’t working she was even more rude. Went to Wendy’s for dinner just down the street and received the same treatment. Head to the next town up for a stay. This one is not worth it

2

Jeffrey

Jul 31, 2025

·

Stayed 1 night

Checked in and was barely there for 10 minutes, did not feel safe, entire hotel smelled like pot, people screaming in the hallway. Booked another hotel immediately and just left. Don’t make this mistake

4

VALERIE

Oct 12, 2024

·

Stayed 1 night

We arrived at 6 PM and was told our room hadn’t been cleaned yet. So we had to wait an hour for it to be cleaned. It was very rough. Shower leaked. Lots of people sitting around outside in the sidewalk. Didn’t seem safe. Very old fixtures in room.

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Dining

Not enough information in reviews.

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Month	Average price
January	$59
February	$55
March	$62
April	$56
May	$56
June	$56
July	$57
August	$59
September	$49
October	$49
November	$50
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $71	23 $71	24 $71	25 $77	26 $77
27 $71	28 $71	29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $86	3 $86
4 $78	5 $79	6 $79	7 $79	8 $79	9 $86	10 $86
11 $79	12 $79	13 $79	14 $79	15 $79	16 $86	17 $86
18 $79	19 $79	20 $80	21 $79	22 $79	23 $86	24 $86
25 $77	26	27 $89	28 $89	29	30	31

WoodSpring Suites Macon West I-475

Prices for WoodSpring Suites Macon West I-475

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Suite, 1 Queen Bed

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed with Sofa Bed

Guest reviews of WoodSpring Suites Macon West I-475

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Macon West I-475

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