Higashiyama Niseko Village, a Ritz-Carlton Reserve
Property description
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge ...
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Guest reviews
9.1
Superb
Based on 71 verified reviews
Facilities
8.8
Cleanliness
9.6
Service
9
8
Sandra
25 Feb 2026
·
Stayed 3 nights
From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.
From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.
10
Julia
11 Dec 2024
·
Stayed 6 nights
We had a great time at this hotel. It’s perfect for family ski trip. The lift was a few steps away and rental facilities were inside the hotel. The views were spectacular and the staff so accommodating and friendly. The restaurant food was really good, and we loved their breakfast buffet. It snowed the whole time we were there so it felt like you were inside a snow globe!
We had a great time at this hotel. It’s perfect for family ski trip. The lift was a few steps away and rental facilities were inside the hotel. The views were spectacular and the staff so accommodating and friendly. The restaurant food was really good, and we loved their breakfast buffet. It snowed the whole time we were there so it felt like you were inside a snow globe!
6
JOEL
11 Aug 2024
·
Stayed 2 nights
Small scale hotel and lack of hotel staffs. Hotel restaurant service was awful.
Small scale hotel and lack of hotel staffs. Hotel restaurant service was awful.
6
YOU MIN
26 Jul 2024
·
Stayed 2 nights
The hotel itself is cozy and pretty. The lobby is smaller than I thought, but a comfy place to relax. The staff weren't really welcoming, though. (Probably because we were foreigners?) I would expect them to be more accommodating and hospitable considering the ritz carlton value
The hotel itself is cozy and pretty. The lobby is smaller than I thought, but a comfy place to relax. The staff weren't really welcoming, though. (Probably because we were foreigners?) I would expect them to be more accommodating and hospitable considering the ritz carlton value
10
Ashwinkumar
22 Mar 2024
·
Stayed 3 nights
Fantastic new property in Niseko..great rooms, food and views
Fantastic new property in Niseko..great rooms, food and views
Aza Soga919-28, Niseko, Niseko, Abuta, Japan
Location
With a stay at Higashiyama Niseko Village, a Ritz-Carlton Reserve in Niseko, you'll be within a 15-minute drive of Niseko Tokyu Grand HIRAFU and Niseko Takahashi Dairy Farm. This luxury hotel is 17.7 mi (28.5 km) from Rusutsu Resort and 16.7 mi (26.9 km) from Niseko Hanazono Resort.
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