Name: The Five Residences Hanoi
Address: 345 Doi Can Road Lieu Giai Ward, Hanoï, VN
Price range: 94 $US–134 $US per night
Rating: 9.17

Ce qu'en disent des voyageurs

Les commentaires sur The Five Residences Hanoi soulignent des chambres spacieuses de type appartement, très propres, et un personnel accueillant et serviable, ce qui est idéal pour les familles et les séjours plus longs dans un quartier résidentiel calme, à environ 15 à 20 minutes en taxi du Vieux Quartier.

Les installations telles que la piscine, le sauna, le hammam et la salle de sport sont fréquemment saluées, bien que quelques commentaires fassent état d'une piscine froide ou d'ascenseurs capricieux. Les avis sur le petit-déjeuner varient entre excellent et varié, moyen ou décevant, et un commentaire notait que l'espace petit-déjeuner et les espaces communs n'étaient pas assez frais. Attendez-vous à un séjour moderne, familial, avec un excellent service et beaucoup d'espace.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements de bien-être bien équipés, notamment la piscine, le sauna/hammam, le jacuzzi et la salle de sport, reçoivent fréquemment des éloges pour leur qualité. Quelques commentaires ont mentionné une piscine froide, une climatisation limitée dans les espaces communs et des ascenseurs capricieux.

Avis de voyageur à ce sujet

10

Tom

26 sept. 2025

·

A séjourné 1 nuit

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

10

Nicasio

10 oct. 2024

·

A séjourné 9 nuits

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Dinh

28 déc. 2024

·

A séjourné 2 nuits

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.

8

Patrick

30 juil. 2024

·

A séjourné 1 nuit

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.

8

Jenna

20 juil. 2025

·

A séjourné 2 nuits

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

20 août 2024

·

A séjourné 5 nuits

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

8

NOBUTAKA

26 nov. 2025

·

A séjourné 4 nuits

部屋、朝食、スタッフの方々等は良質。エレベーターはタッチセンサー他、使い勝手が悪かった。

10

YONGGYU

14 juin 2025

·

A séjourné 3 nuits

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.

10

Alvin Ka Hin

16 mars 2025

·

A séjourné 7 nuits

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Hilary

8 août 2024

·

A séjourné 3 nuits

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les clients décrivent à plusieurs reprises l'établissement comme très propre, avec des chambres soignées et un service de ménage généralement fiable. Un commentaire notait des serviettes usées et un autre mentionnait que les boissons dans la chambre n'étaient pas renouvelées.

Avis de voyageur à ce sujet

10

Nicasio

10 oct. 2024

·

A séjourné 9 nuits

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Ka ki

3 févr. 2025

·

A séjourné 3 nuits

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

8

Jenna

20 juil. 2025

·

A séjourné 2 nuits

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

20 août 2024

·

A séjourné 5 nuits

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

6

Seung-yeon

16 janv. 2025

·

A séjourné 2 nuits

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

10

CHI NUN

3 févr. 2026

·

A séjourné 4 nuits

Room is clean and staff is nice

10

Thanh

26 nov. 2024

·

A séjourné 2 nuits

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.

10

Ngan Thi Kim

23 nov. 2025

·

A séjourné 2 nuits

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

CHI NUN

23 déc. 2025

·

A séjourné 3 nuits

Room is cleaned and staff is nice

10

kim anh

21 juil. 2025

·

A séjourné 1 nuit

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites spacieuses et modernes de type appartement, dotées de cuisines pratiques, sont un atout majeur et conviennent aux familles et aux séjours plus longs ; certaines chambres offrent également de belles vues.

Avis de voyageur à ce sujet

10

Chingmei

31 oct. 2025

·

A séjourné 7 nuits

這是我第一次來越南河內出差所入住的第二家飯店，我感到非常滿意，不管是房間裡面的空間或整潔，家電設備也都非常齊全，不管是家庭旅遊還是短期出差，我認為都非常的適合。櫃檯人員的接待與態度也都非常親切，我更要感謝 Mai Anh 的貼心幫忙，讓我在離開的前夕能夠帶著美好的回憶前往機場。

10

Tom

26 sept. 2025

·

A séjourné 1 nuit

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

10

Nicasio

10 oct. 2024

·

A séjourné 9 nuits

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Ka ki

3 févr. 2025

·

A séjourné 3 nuits

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

6

Seung-yeon

16 janv. 2025

·

A séjourné 2 nuits

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

10

JAMES

16 août 2025

·

A séjourné 3 nuits

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Alvin Ka Hin

16 mars 2025

·

A séjourné 7 nuits

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Ngan Thi Kim

23 nov. 2025

·

A séjourné 2 nuits

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

kim anh

21 juil. 2025

·

A séjourné 1 nuit

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!

8

Terri

25 déc. 2024

·

A séjourné 7 nuits

Big rooms and friendly helpful staff

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est amical, attentionné et efficace, avec un enregistrement facile, une assistance pour l'arrivée anticipée et les transferts aéroport, un personnel parlant anglais, et des touches familiales comme des lits bébé. Un commentaire faisait état d'une réticence à renouveler le café et l'eau dans la chambre.

Avis de voyageur à ce sujet

10

Karen

20 déc. 2025

·

A séjourné 4 nuits

Great services and very attentive!

10

Tom

26 sept. 2025

·

A séjourné 1 nuit

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

8

REYNALDO

10 août 2025

·

A séjourné 3 nuits

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....

10

Ka ki

3 févr. 2025

·

A séjourné 3 nuits

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

10

Dinh

29 déc. 2024

·

A séjourné 1 nuit

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.

10

Regine Fernandez

3 juil. 2024

·

A séjourné 4 nuits

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!

10

JAMES

16 août 2025

·

A séjourné 3 nuits

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Ngan Thi Kim

23 nov. 2025

·

A séjourné 2 nuits

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

Quang Vinh

17 juil. 2025

·

A séjourné 2 nuits

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi

10

Hilary

8 août 2024

·

A séjourné 3 nuits

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans un quartier résidentiel calme plutôt que dans le Vieux Quartier, à environ 15 à 20 minutes en taxi des principaux sites. La proximité de commerces, d'un petit supermarché en bas et de Lotte Mart facilement accessible est un atout supplémentaire.

Avis de voyageur à ce sujet

10

Saeko

20 août 2024

·

A séjourné 5 nuits

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

6

Seung-yeon

16 janv. 2025

·

A séjourné 2 nuits

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

8

shuichi

21 nov. 2024

·

A séjourné 2 nuits

このホテルは、５star なのに値段が安くてびっくり☆彡ゆっくり出来て快適に過ごせました。少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！

10

JAMES

16 août 2025

·

A séjourné 3 nuits

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Alvin Ka Hin

16 mars 2025

·

A séjourné 7 nuits

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Quang Vinh

17 juil. 2025

·

A séjourné 2 nuits

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi

10

YASUHIRO

5 oct. 2024

·

A séjourné 3 nuits

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。朝食も美味しかったです、特にオムレツが絶品でしたね！市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ハノイに駐在する時はぜひ使わせていただきます。

10

Hilary

8 août 2024

·

A séjourné 3 nuits

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est mitigé : plusieurs clients ont salué le buffet et la variété (notamment les omelettes exceptionnelles), tandis que d'autres l'ont trouvé moyen ou décevant. Un commentaire notait également que l'espace petit-déjeuner était chaud en raison d'une climatisation limitée.

Avis de voyageur à ce sujet

10

Tom

26 sept. 2025

·

A séjourné 1 nuit

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

8

Jenna

20 juil. 2025

·

A séjourné 2 nuits

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

20 août 2024

·

A séjourné 5 nuits

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

10

Regine Fernandez

3 juil. 2024

·

A séjourné 4 nuits

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!

8

NOBUTAKA

26 nov. 2025

·

A séjourné 4 nuits

部屋、朝食、スタッフの方々等は良質。エレベーターはタッチセンサー他、使い勝手が悪かった。

10

Thanh

26 nov. 2024

·

A séjourné 2 nuits

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.

10

JAMES

16 août 2025

·

A séjourné 3 nuits

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

YASUHIRO

5 oct. 2024

·

A séjourné 3 nuits

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。朝食も美味しかったです、特にオムレツが絶品でしたね！市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ハノイに駐在する時はぜひ使わせていただきます。

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	116 $US
février	118 $US
mars	100 $US
avril	127 $US
mai	117 $US
juin	112 $US
juillet	112 $US
août	124 $US
septembre	142 $US
octobre	98 $US
novembre	102 $US
décembre	105 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $134	21 $97	22 $95	23 $97	24 $98
25 $115	26 $98	27 $99	28 $99	29 $99	30 $98	31 $99

di	lu	ma	me	je	ve	sa
1 $115	2 $99	3 $95	4 $94	5 $95	6 $95	7 $95
8 $95	9 $94	10 $94	11 $109	12 $95	13 $109	14 $95
15 $94	16 $94	17 $95	18 $95	19 $94	20 $105	21 $95
22 $106	23 $106	24 $111	25 $111	26 $111	27 $111	28 $128
29 $111	30 $111

The Five Residences Hanoi

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Appartement, non-fumeurs, four à micro-ondes

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Appartement Exécutif, 2 chambres

Chambre « Premier »

Appartement, cuisine, vue ville

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