Atlas Hotel - Ultra All Inclusive
From
210 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
210 US$
/nat
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, som omfatter en indendørs pool, et dampbad og et fitnesscenter. Dette hotel...
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Golden Sands Resort, Golden Sands, Bulgarien
Aquapolis (0.1 mil)
Golden Sands Strand (0.4 mil)
Trifon Zarezan Strand (0.8 mil)
Kabakum beach (1.6 mil)
Golden Sands Yacht Port (1.6 mil)
Minigolfbane (1.8 mil)
Værelsesmuligheder
8
Lejlighed
Værelsesoplysninger
2 Enkeltsenge
Sover 2
AltanKlimaanlægPrivat badeværelseTV
8
Standard-dobbeltværelse
Værelsesoplysninger
2 Enkeltsenge
Sover 3
AltanKlimaanlægPrivat badeværelseTV
8
Studiolejlighed
Værelsesoplysninger
2 Enkeltsenge
Sover 3
AltanKlimaanlægPrivat badeværelseTV
Gæsteanmeldelser af Atlas Hotel - Ultra All Inclusive
8.2
Meget god
Baseret på 584 verificerede anmeldelser
Faciliteter
6.7
Rengøring
8
Værelser
7.6
Service
7.8
Lokation
7.6
Spisning
7.2
Hvem overnatter her?
2
Stanislav
30. sep. 2024
·
Overnattede 1 nat
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
Overnatningsstedets retninglinjer
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