Atlas Hotel - Ultra All Inclusive
From
210 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
210 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs ...
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Golden Sands Resort, Golden Sands, Bulgarie
Aquapolis (0.1 miles)
Plage de Golden Sands (0.4 miles)
Plage de Trifon Zarezan (0.8 miles)
Kabakum beach (1.6 miles)
Port de Yacht des Sables d'Or (1.6 miles)
Parc de Minigolf (1.8 miles)
Options de chambre
8
Appartement
Détails de la chambre
2 Lits Simples
Couchages 2
BalconClimatisationSalle de bain privéeTélévision
8
Chambre Double Standard
Détails de la chambre
2 Lits Simples
Couchages 3
BalconClimatisationSalle de bain privéeTélévision
8
Studio
Détails de la chambre
2 Lits Simples
Couchages 3
BalconClimatisationSalle de bain privéeTélévision
Avis des voyageurs sur Atlas Hotel - Ultra All Inclusive
8.2
Très bien
Basé sur 584 avis vérifiés
Équipements
6.7
Propreté
8
Chambres
7.6
Service
7.8
Emplacement
7.6
Repas
7.2
Qui séjourne ici ?
2
Stanislav
30 sept. 2024
·
A séjourné 1 nuit
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
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