Hawthorn Extended Stay by Wyndham Sulphur Lake Charles

nice big clean rooms. we enjoyed our stay

Clean and simple hotel with the least outside noise from all hotels in the area.

I am not someone who typically leaves negative reviews, but after spending the last week and a half at this hotel for business, I feel obligated to share my experience. The parking situation at this property is completely unacceptable. The hotel has allowed utility trucks and vehicles with trailers to monopolize the regular guest parking areas, leaving customers with nowhere to park. As a woman traveling alone, I have on more than one occasion been forced to park more than three blocks away in an ungated area and walk back to the hotel carrying my belongings at 1 in the morning after a long day of work . Most concerning was arriving back at the hotel at 1:00 a.m. and having to walk through a dark, poorly lit field to reach the building. At no point should a guest—especially a woman traveling alone—be placed in a situation where her personal safety feels compromised because the hotel has failed to properly manage its parking. Adding to my frustration is the fact that guests are prohibited from parking near the front entrance, even temporarily or in the interest of safety, while the overnight attendant and the morning manager regularly park there themselves. I stay at this hotel frequently and spend a considerable amount of money here each year. For loyal customers to be treated as an afterthought while trucks taking up 3 and 4 spots in the parking lot is disappointing and unacceptable. Guest safety & security was overlooked here.

My sweet was comfortable and had really good bed.

Stay here for a softball tournament. They room was very clean and had everything we needed. The staff was friendly also.