Name: Refugio del Mar Luxury Hotel Boutique
Address: Benito Juarez #51 esq. con Francisco I. Madero Zona Dorada, Bucerias, Nayarit, MX
Rating: 9.23

Ce qu'en disent des voyageurs

D'après les récents avis sur l'hôtel Refugio del Mar Luxury Hotel Boutique, les voyageurs apprécient son emplacement proche de la plage et des restaurants, son personnel accueillant, ses suites propres et spacieuses avec des cuisines bien équipées, ainsi que ses paisibles piscines et jardins.

Les inconvénients signalés régulièrement incluent les pannes occasionnelles de l'ascenseur, une eau de piscine parfois trop chaude et une disponibilité incertaine de services supplémentaires comme les voiturettes de golf ou les chaises de piscine. Plusieurs clients ont également noté l'absence de liquide vaisselle, de petits défauts d'entretien dans les chambres et le fait que certaines chambres situées en rez-de-chaussée peuvent être sombres ou bruyantes. Les vélos gratuits, les chaises de plage et les parasols, ainsi que le lave-linge dans certaines suites, ajoutent au confort. Dans l'ensemble, attendez-vous à un séjour confortable et convivial, à proximité de tout.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les petites piscines et les jardins bien entretenus sont appréciés, et les clients apprécient les vélos gratuits ainsi que les chaises de plage et les parasols ; certaines suites disposent également de lave-linge et de sèche-linge. Les problèmes récurrents comprennent une eau de piscine très chaude, une maintenance occasionnelle de la piscine ou de l'ascenseur, et une disponibilité ou un état incertain des services supplémentaires comme les voiturettes de golf et les chaises de piscine.

Avis de voyageur à ce sujet

10

Robin

31 janv. 2025

·

A séjourné 5 nuits

The 2 bedroom apartment we stayed at for 5 days was spacious with a big kitchen, fully equipped with a microwave, oven, coffee maker, dishes. It also had 2 large terraces for lounging and entertaining and a huge king sized bed in each bedroom with its own full shower and a washer/dryer. Everything you could ask for plus a living room and kitchen table. We loved it. We stayed at "Casa Mini"

10

Madison

11 nov. 2025

·

A séjourné 5 nuits

Spacious suite was clean and well stocked for cooking. Courtyard with pool was beautiful. A wonderful retreat for a family.

10

Sherry

17 janv. 2023

·

A séjourné 19 369 nuits

The suites and property are clean and well maintained. It's nice to have access to bicycles and beach umbrella and chairs.

8

Elaine

14 mars 2025

·

A séjourné 4 nuits

Beautiful property! The pool area was like a secret garden and the rooms were clean, spacious, and comfortable. My only complaints were that our room was located across the street from a restaurant that was loud at night and that we were unable to relax at the pool for half of our stay since other guests reserved the lounge chairs for the whole day.

10

Carla

18 avr. 2024

·

A séjourné 8 nuits

The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.

10

Brad

22 déc. 2023

·

A séjourné 2 nuits

Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay

10

Amanda

18 déc. 2023

·

A séjourné 7 nuits

Very clean, large, beautiful suites. Nice pools, pool in building two is the biggest and nicest. Very well maintained grounds. Jorge was very helpful and thorough with check in, maid staff very friendly. Great stay in Bucerias, we will be back!

8

Rich

14 févr. 2023

·

A séjourné 7 nuits

We stayed in the Don Paulino 2 bedroom suite. Its a decent room although it is on the main ground flloor in one of the buildings. This area does not have its own pool so we had to walk to adjacent areas to enjoy pool. Room was clean and spacious. We did have some issues within the room itself. The room safe was not working. Be aware that the plumbing was installed backwards for your hot/cold water. We weren't left any cleaning supplies for dishes or soap for the dishwasher. There is no washer or dryer in suite. Another thing to mention is this room has no balcony to it. We were disappointed to find this out when we arrived. It did have some good/bonus things to the complex though. Nice pool area, use of a bbq ( could have used an upgrade) , it appears that the building we stayed in was eventually getting an elevator installed ( started but on hold?) and a hot tub on the roof also there but not installed or running. This hotel does supply guests with golf carts to use( another serious upgrade needed. Several units not working). They supply you with beach chairs, umbrellas and bikes for guests to use which we did. Overall its a decent place but does require some work to the aging amenities.

8

Verenice

7 avr. 2024

·

A séjourné 4 nuits

The place is a small exquisite place that I really liked. Beach and eateries were close. Because I was injured and couldn’t walk upstairs I was very disappointed that the elevators were not working because I couldn’t enjoy my time the family on the roof jacuzzi or pool :( Also, the place came equipped with plates, cups, utensils etc but were not supplied with soap/sponge to wash dishes or napkins. Some complimentary coffee/tea would have been much appreciated. Other than this, we enjoyed our time in this beautiful place.

6

Diana Gail

8 juin 2023

·

A séjourné 5 nuits

The pool was very warm almost hot tub temp. The golf carts were all out of comission. No dish soap or cloths to wash dishes. We received no discount at Cafe de Bucerias like we were told and we ate there 5 times.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis soulignent systématiquement la propreté des suites et l'entretien des jardins et des piscines, ainsi que la qualité du service de ménage.

Avis de voyageur à ce sujet

10

Gordon

20 avr. 2025

·

A séjourné 4 nuits

Great room, very clean, and the front office was very pleasant and helpful. The proximity to some fine restaurants and the beach could not be beat!

10

Candice

20 déc. 2024

·

A séjourné 2 nuits

We loved the property! It was quiet, clean, luxurious and close to everything! The pool was very nice and the bed was so comfortable...I could go on! Amazing place! We will return!

10

Madison

11 nov. 2025

·

A séjourné 5 nuits

Spacious suite was clean and well stocked for cooking. Courtyard with pool was beautiful. A wonderful retreat for a family.

10

Sherry

17 janv. 2023

·

A séjourné 19 369 nuits

The suites and property are clean and well maintained. It's nice to have access to bicycles and beach umbrella and chairs.

10

Stephen

5 déc. 2022

·

A séjourné 19 330 nuits

Incredible helpful host owner Jorge with fantastic support from Arnoldo and others. Very spacious clean room with full kitchen and 2 full bathrooms. Clean comfortable pool and seating areas. Easy access to all restaurants and the ocean with lawn chairs and umbrella provided. Couldn’t be better.

10

Carla

18 avr. 2024

·

A séjourné 8 nuits

The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.

10

Brad

22 déc. 2023

·

A séjourné 2 nuits

Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay

10

Amanda

18 déc. 2023

·

A séjourné 7 nuits

Very clean, large, beautiful suites. Nice pools, pool in building two is the biggest and nicest. Very well maintained grounds. Jorge was very helpful and thorough with check in, maid staff very friendly. Great stay in Bucerias, we will be back!

8

Aimee

14 nov. 2025

·

A séjourné 7 nuits

Staff was excellent - room cleaned every day. Nice layout. Our pool was under maintenance

8

Paula

11 mars 2022

·

A séjourné 7 nuits

Great vacay, very clean, comfy bed, great location. Building 3 was away from the bustle of traffic & the pool was great. Needed more pool furniture and up top, more comfy chairs. Jorge and staff were friendly & efficient. Restaurant was competitive prices & very good food & coffee! Close & convenient walk to beaches & shopping.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres spacieuses de type appartement avec des cuisines bien équipées et des lits confortables ; certaines disposent d'une terrasse ou d'un accès à la piscine. Quelques clients ont noté de petits problèmes d'entretien et le fait que les chambres situées en rez-de-chaussée ou donnant sur la rue peuvent être sombres ou bruyantes ; la température de l'eau chaude était également une préoccupation occasionnelle.

Avis de voyageur à ce sujet

10

Gordon

20 avr. 2025

·

A séjourné 4 nuits

Great room, very clean, and the front office was very pleasant and helpful. The proximity to some fine restaurants and the beach could not be beat!

10

William Joseph

24 déc. 2023

·

A séjourné 7 nuits

Comfortable, quiet, close to beach and good dining options. Outstanding staff. Bottom units can be a little dark, not a lot of natural sunlight...but we did not spend much time in the room other than sleeping.

10

Robin

31 janv. 2025

·

A séjourné 5 nuits

The 2 bedroom apartment we stayed at for 5 days was spacious with a big kitchen, fully equipped with a microwave, oven, coffee maker, dishes. It also had 2 large terraces for lounging and entertaining and a huge king sized bed in each bedroom with its own full shower and a washer/dryer. Everything you could ask for plus a living room and kitchen table. We loved it. We stayed at "Casa Mini"

10

Daniel

8 oct. 2025

·

A séjourné 4 nuits

Hot water wasn’t hot enough to shave. Had to heat water in the microwave to shave

10

Madison

11 nov. 2025

·

A séjourné 5 nuits

Spacious suite was clean and well stocked for cooking. Courtyard with pool was beautiful. A wonderful retreat for a family.

10

Michelle

11 nov. 2024

·

A séjourné 2 nuits

We loved the area it was in and the room was really comfy. There was water provided for us and the shower was amazing!

8

Elaine

14 mars 2025

·

A séjourné 4 nuits

Beautiful property! The pool area was like a secret garden and the rooms were clean, spacious, and comfortable. My only complaints were that our room was located across the street from a restaurant that was loud at night and that we were unable to relax at the pool for half of our stay since other guests reserved the lounge chairs for the whole day.

10

Carla

18 avr. 2024

·

A séjourné 8 nuits

The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.

8

Clare

10 juin 2025

·

A séjourné 2 nuits

Great location near the beach, restaurants and convenience stores. We had a studio that opened onto the shared pool, which was nice to have in June heat. Housekeeping staff did an excellent job. The only minor issues were a couple of wooden doors, one in the bathroom that kept swinging in the way and the other the door into the studio that didn’t seem to close securely. Checking in was a little confusing as there are three different buildings, but staff were helpful in guiding us down the street to our entrance.

8

Rich

14 févr. 2023

·

A séjourné 7 nuits

We stayed in the Don Paulino 2 bedroom suite. Its a decent room although it is on the main ground flloor in one of the buildings. This area does not have its own pool so we had to walk to adjacent areas to enjoy pool. Room was clean and spacious. We did have some issues within the room itself. The room safe was not working. Be aware that the plumbing was installed backwards for your hot/cold water. We weren't left any cleaning supplies for dishes or soap for the dishwasher. There is no washer or dryer in suite. Another thing to mention is this room has no balcony to it. We were disappointed to find this out when we arrived. It did have some good/bonus things to the complex though. Nice pool area, use of a bbq ( could have used an upgrade) , it appears that the building we stayed in was eventually getting an elevator installed ( started but on hold?) and a hot tub on the roof also there but not installed or running. This hotel does supply guests with golf carts to use( another serious upgrade needed. Several units not working). They supply you with beach chairs, umbrellas and bikes for guests to use which we did. Overall its a decent place but does require some work to the aging amenities.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son attention et son aide, avec plusieurs mentions de l'assistance directe du propriétaire et de l'excellent service de ménage.

Avis de voyageur à ce sujet

10

Gordon

20 avr. 2025

·

A séjourné 4 nuits

Great room, very clean, and the front office was very pleasant and helpful. The proximity to some fine restaurants and the beach could not be beat!

10

Philip

14 mars 2025

·

A séjourné 4 nuits

Very friendly staff, great spacious apartment with lots of amenities and great location.

10

Cesar

26 déc. 2021

·

A séjourné 5 nuits

Amazing service!! Will definitely be going back

10

Stephen

5 déc. 2022

·

A séjourné 19 330 nuits

Incredible helpful host owner Jorge with fantastic support from Arnoldo and others. Very spacious clean room with full kitchen and 2 full bathrooms. Clean comfortable pool and seating areas. Easy access to all restaurants and the ocean with lawn chairs and umbrella provided. Couldn’t be better.

10

Carla

18 avr. 2024

·

A séjourné 8 nuits

The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.

10

Brad

22 déc. 2023

·

A séjourné 2 nuits

Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay

10

Amanda

18 déc. 2023

·

A séjourné 7 nuits

Very clean, large, beautiful suites. Nice pools, pool in building two is the biggest and nicest. Very well maintained grounds. Jorge was very helpful and thorough with check in, maid staff very friendly. Great stay in Bucerias, we will be back!

10

Tracey

10 mai 2023

·

A séjourné 3 nuits

Beautiful small complex. Close to restaurants and the beach. Loved the feel of this property. Staff were accommodating and amazing.

8

Aimee

14 nov. 2025

·

A séjourné 7 nuits

Staff was excellent - room cleaned every day. Nice layout. Our pool was under maintenance

10

Pamela A

8 mai 2023

·

A séjourné 3 nuits

This was our second time at this location. We loved it last year and it did not disappoint this year. Everyone was helpful, friendly, and knowledgeable about the area. We had a great time.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à proximité de la plage, des restaurants, des boutiques et du centre-ville ; de nombreux clients l'ont trouvé commode et central.

Avis de voyageur à ce sujet

10

Saray

8 avr. 2024

·

A séjourné 3 nuits

Beautiful and central to everything. It was a very comfortable stay. We will definitely stay there in the future.

10

Gordon

20 avr. 2025

·

A séjourné 4 nuits

Great room, very clean, and the front office was very pleasant and helpful. The proximity to some fine restaurants and the beach could not be beat!

10

Candice

20 déc. 2024

·

A séjourné 2 nuits

We loved the property! It was quiet, clean, luxurious and close to everything! The pool was very nice and the bed was so comfortable...I could go on! Amazing place! We will return!

10

Michelle

11 nov. 2024

·

A séjourné 2 nuits

We loved the area it was in and the room was really comfy. There was water provided for us and the shower was amazing!

10

Brenda

28 oct. 2022

·

A séjourné 2 nuits

This is a beautiful and comfortable hotel. Walking distance to the beach, flea market and restaurants. The staff is very friendly and informative. Will stay again.

10

Carla

18 avr. 2024

·

A séjourné 8 nuits

The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.

8

Clare

10 juin 2025

·

A séjourné 2 nuits

Great location near the beach, restaurants and convenience stores. We had a studio that opened onto the shared pool, which was nice to have in June heat. Housekeeping staff did an excellent job. The only minor issues were a couple of wooden doors, one in the bathroom that kept swinging in the way and the other the door into the studio that didn’t seem to close securely. Checking in was a little confusing as there are three different buildings, but staff were helpful in guiding us down the street to our entrance.

10

Penny

18 janv. 2025

·

A séjourné 2 nuits

Excellent location

10

Mayra Jasmin

13 juin 2024

·

A séjourné 4 nuits

Property is a beautiful clean place and local shops are nearby. The beach is just walking distance. Amazing staff.

10

Jasmine

15 août 2023

·

A séjourné 7 nuits

Oasis away from so many tourist. Both good experience for couples or family. Proximity to restaurants, bars, town center.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Certains clients ont fait l'éloge du restaurant associé pour sa bonne nourriture et son café. Cependant, plusieurs avis ont fait état de réductions incohérentes ou inférieures à celles promises au Cafe de Bucerias.

Avis de voyageur à ce sujet

8

Linda

1 juil. 2023

·

A séjourné 2 nuits

First time visiting Bucerias. Our stay was pleasant ant Casa Damian. All of their staff were attentive and kind. Various restaurants to choose from. Although we were told we would receive a 10% discount at Cafe de Bucerias, 5% was given. Beach is at a walking distance. We enjoyed watching the many iguanas that were lounging on a tree across the street from our room. Pool water was very warm.

6

Diana Gail

8 juin 2023

·

A séjourné 5 nuits

The pool was very warm almost hot tub temp. The golf carts were all out of comission. No dish soap or cloths to wash dishes. We received no discount at Cafe de Bucerias like we were told and we ate there 5 times.

8

Paula

11 mars 2022

·

A séjourné 7 nuits

Great vacay, very clean, comfy bed, great location. Building 3 was away from the bustle of traffic & the pool was great. Needed more pool furniture and up top, more comfy chairs. Jorge and staff were friendly & efficient. Restaurant was competitive prices & very good food & coffee! Close & convenient walk to beaches & shopping.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Refugio del Mar Luxury Hotel Boutique

À propos de cet établissement

Emplacement

Options de chambre

Suite

Appartement

Avis des voyageurs sur Refugio del Mar Luxury Hotel Boutique

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