Name: TownePlace Suites by Marriott Cincinnati Mason
Address: 7100 Stress Engineering Way, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: $124–$304 per night
Rating: 9

What guests think

At TownePlace Suites by Marriott Cincinnati Mason, reviewers often praise the clean, newer feel, friendly staff, and convenient location near Kings Island and I-71, along with spacious rooms featuring kitchenettes.

Amenities like a gym, clean pool, ample parking, and a cozy outdoor fire pit draw positive mentions. On the downside, several guests report billing or receipt problems with third party bookings, occasional noise through walls or ceilings, a closed bar during some stays, and housekeeping lapses. Breakfast is generally appreciated, though staffing, hours, and service tone varied by day. Overall, expect a modern stay, but be mindful of booking policies and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note a gym, clean pool, ample parking, and a cozy outdoor fire pit; overall facilities feel new and practical. A few reported the bar being closed or minor issues with charges at the on site market.

Related guest reviews

10

Laverne

Mar 3, 2024

·

Stayed 2 nights

Clean and new. Room was ready, clean and fresh. I asked for a new shower liner because I saw mold and it was promptly replaced. The grounds were clean. My daughter and her cousin had the pool all to themselves. Pool area was also pristine with plenty of clean towels. Great location. Breakfast was just ok but was sufficient. Staff were friendly and courteous. Great for traveling with kids (fridge, microwave, fridge in room, tub & shower).

10

Niki

Sep 4, 2023

·

Stayed 2 nights

They actually gave away our double queen bedroom, but were upgraded to a King suite. It worked out since we had kids that could sleep on the pull out. The staff was so friendly and the breakfast was great. The rooms were clean. The patio on the front was so cozy to get out of the room at night and sit around the gas fire pit!

10

Brandon

Jun 9, 2024

·

Stayed 2 nights

Very clean and lots of space in the room. Great location near Kings Island. Bar area that was never busy but always staffed.

8

Michael

Mar 22, 2025

·

Stayed 2 nights

In house bar was closed for our stay, asked for extra towels and did not receive any, no bath rug 2nd night.

10

Phil

Feb 11, 2024

·

Stayed 2 nights

Great facilities and great staff made it a great visit.

6

Jeremy

May 30, 2024

·

Stayed 2 nights

Brand new hotel. Nice design. Great big rooms. Quite a bit of noise coming through the walls and vents. No one answers the phone or responds to texts. I was charged for items bought at the “market” which I didn’t purchase. I went to the desk to sort it out and was told that I must not remember purchasing them, in my one-day stay. Decent breakfast buffet.

10

Karen

Sep 5, 2023

·

Stayed 1 night

This was brand new. It was so nice. Front desk person was very nice. Gym is a decent gym. We stayed on the side where the road was but did not hear any traffic whatsoever. Very nice.

10

Michael

Oct 14, 2023

·

Stayed 1 night

Excellent new hotel with many amenities. The design was well thought out. Lots of little things like extra outlets and USB plugs. Motion sensor light in the closet.

10

MELISSA

Sep 22, 2024

·

Stayed 2 nights

Was pleasantly surprised at the quality and cleanliness. Convenient location, nice-sized rooms, ample parking.

8

David

May 21, 2024

·

Stayed 4 nights

So I would give this a five star review except that there was a soccer tournament over the weekend and there were preteen girls running up and down the hallway yelling and slamming doors until nearly midnight while their parents were outdoors having a party of their own. I make frequent trips and I asked at the desk if this were a regular occurrence and they said that during the summer there are a lot of similar events at a nearby sporting complex and there were limits on how much they can mitigate that. So. Nice hotel. Clean and nice amenities. Not sure I will go there again. At least no in the spring/summer.

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Cleanliness

Many describe the property as very clean and new, including public areas and pool. Several reported lapses such as stained linens, crumbs, or missed housekeeping, with one moldy shower liner quickly replaced.

Related guest reviews

4

Marianne

Sep 2, 2024

·

Stayed 1 night

The linens inside the hotel were disgusting at best. There were brown spots and stains on the towels, the bed comforter and the sheets. The floors looked like they were vacuumed in years.

10

Victoria

Sep 2, 2024

·

Stayed 2 nights

Everything is new and kept clean. Staff was friendly.

10

Sheryl

Oct 3, 2025

·

Stayed 1 night

Clean

10

Laverne

Mar 3, 2024

·

Stayed 2 nights

Clean and new. Room was ready, clean and fresh. I asked for a new shower liner because I saw mold and it was promptly replaced. The grounds were clean. My daughter and her cousin had the pool all to themselves. Pool area was also pristine with plenty of clean towels. Great location. Breakfast was just ok but was sufficient. Staff were friendly and courteous. Great for traveling with kids (fridge, microwave, fridge in room, tub & shower).

6

Kenneth

Dec 8, 2024

·

Stayed 1 night

Food crumbs on the desk, chairs at the desk, floor in kichen area, and around the desk

2

Muneer

Nov 11, 2023

·

Stayed 3 nights

They don’t clean your room everyday I had to change my own sheets and then to be told there’s no right size only queen size sheets after asking them for two days about the sheets and bed which they clean but somehow they left hair all over the bed, weird and disgusting I had to check out a day early and I didn’t get a refund.

10

Heather

Jul 26, 2024

·

Stayed 1 night

Very clean and quiet

6

Amy

Dec 22, 2024

·

Stayed 3 nights

The hotel overall was nice and clean. Unfortunately there was a knocking noise all during the day and night that we did not feel was other guest related due to the hours of consistency. Next time we will definitely ask for top floor and at end of hallway to try to eliminate all possible noises.

10

Matthew

Aug 27, 2025

·

Stayed 2 nights

Great property - clean with friendly staff.

10

Meghan

Jun 11, 2025

·

Stayed 2 nights

Everything was great! We loved how clean and how big the room was. Only negative was the women working the breakfast. She was yelling in a very mean way at kids working the waffle maker, rather than helping them.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern with practical layouts and kitchenettes. Some guests mentioned noise from neighbors or plumbing and minor issues like lukewarm water or a malfunctioning TV.

Related guest reviews

10

Julie

Jan 24, 2024

·

Stayed 1 night

Nice new property. Needs very comfortable. Quiet. Great staff.

10

CHUN

Mar 14, 2024

·

Stayed 1 night

Room is large with kitchen, water is not that hot but acceptable. Breakfast sandwich was awesome.

10

Brandon

Jun 9, 2024

·

Stayed 2 nights

Very clean and lots of space in the room. Great location near Kings Island. Bar area that was never busy but always staffed.

6

Jeremy

May 30, 2024

·

Stayed 2 nights

Brand new hotel. Nice design. Great big rooms. Quite a bit of noise coming through the walls and vents. No one answers the phone or responds to texts. I was charged for items bought at the “market” which I didn’t purchase. I went to the desk to sort it out and was told that I must not remember purchasing them, in my one-day stay. Decent breakfast buffet.

6

Amy

Dec 22, 2024

·

Stayed 3 nights

The hotel overall was nice and clean. Unfortunately there was a knocking noise all during the day and night that we did not feel was other guest related due to the hours of consistency. Next time we will definitely ask for top floor and at end of hallway to try to eliminate all possible noises.

10

Karen

Sep 5, 2023

·

Stayed 1 night

This was brand new. It was so nice. Front desk person was very nice. Gym is a decent gym. We stayed on the side where the road was but did not hear any traffic whatsoever. Very nice.

10

Priscilla

Feb 11, 2024

·

Stayed 2 nights

I was VERY delighted to learn about the full size refrigerator AND microwave available in my room. Wonderful sized shower and spacious bed. Please note that if you have someone in a room over you, you can hear snd feel them walking around. This is the only thing I didn't care for.

10

Michael

Oct 14, 2023

·

Stayed 1 night

Excellent new hotel with many amenities. The design was well thought out. Lots of little things like extra outlets and USB plugs. Motion sensor light in the closet.

8

Anthony

Sep 15, 2024

·

Stayed 2 nights

The only detractor was hearing water running loudly.

10

Meghan

Jun 11, 2025

·

Stayed 2 nights

Everything was great! We loved how clean and how big the room was. Only negative was the women working the breakfast. She was yelling in a very mean way at kids working the waffle maker, rather than helping them.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, welcoming, and helpful. However, recurring complaints involve billing or receipt problems with third party bookings, poor follow up, and occasional impolite or unresponsive interactions.

Related guest reviews

10

Janna

May 14, 2024

·

Excellent customer service. Staff genuinely pleasant and attentive. Facility very clean and comfortable.

2

Spencer

Jun 16, 2025

·

Stayed 1 night

Booked a Sunday check in by mistake instead of Saturday. Called the hotel and booking site both directly within 5 minutes and was told from both parties that I was out of luck. I will never stay here or use hotels.com again and will continue to encourage others to do the same.

4

Anne

Jan 12, 2025

·

Stayed 1 night

Booked on hotels.com, hotel double charged me, said we couldn’t check in until our credit card was run for the full cost of the room. Showed our receipt that we paid. Still charged us. It was a snow storm and our kids needed to sleep so we were stuck. Then front desk couldn’t help us in the morning and said we were recommended to sign up to be Bonvoy members and avoid hotels.com.

8

Tiffany

Mar 30, 2025

·

Stayed 1 night

I appreciated the quietness around and within the property despite it's full occupancy. Additionally, front desk staff were inviting and engaging with guests.

2

James

Dec 29, 2024

·

Stayed 1 night

DO NOT book through Expedia and give them your card at check-in. You’ll get double-charged for the room. I left my number and email address when we checked out, but never got a call back. Had to call the hotel 4 times and never received a call back so called corporate to file a complaint. Still haven’t received a refund for the duplicate charge. We’ll never stay here again.

8

Kenneth

Mar 15, 2025

·

Stayed 1 night

It was an ok overnight stay, nothing special. Front desk staff refused to give receipt because we booked through Expedia. Told us if we would have booked through Marriott we would’ve gotten a better deal, points, and a receipt.

10

Gregory

Mar 30, 2024

·

Stayed 2 nights

Friendly staff that was super helpful with local recommendations

10

Jan

Sep 3, 2024

·

Stayed 1 night

The staff was very helpful and friendly

6

Micline

May 5, 2025

·

Stayed 3 nights

When I first arrived I was impressed with the initial room assigned, however I asked for a bigger room because that’s what I reserved and I was traveling with my mother and baby. When they switched us to a bigger room I quickly noticed an unpleasant smell and a filthy pull out that my mother was supposed to sleep on. When I shared this with the front desk, the associate asked if I was willing to put a sheet on a soiled pull out and have my mom sleep on it. After going back and forth with this man, I finally was placed in another room that was bigger and accommodated my family. I have to say I am disappointed since we plan on visiting this area often. Needless to say they will not be getting my money again especially after one of the front staff told our friends we were traveling with that we were difficult. Asking for a clean room for 3 nights especially when traveling with a baby is not being difficult!

10

Matthew

Aug 27, 2025

·

Stayed 2 nights

Great property - clean with friendly staff.

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Location

Highly convenient for Kings Island and I 71, with easy access to Mason, Cincinnati, and Dayton. Several guests also found the area quiet and safe.

Related guest reviews

10

Janna

May 14, 2024

·

Stayed 2 nights

Clean and attractive property. Pleasant and attentive staff. Great location! Would stay here again!

10

Abigale

Mar 12, 2024

·

Stayed 1 night

Very clean and comfortable stay! Location was perfect to be close to Cinci without all the traffic.

8

Norma

Jun 19, 2024

·

Stayed 1 night

Easy to get to from the highway

10

Chris M

Aug 28, 2025

·

Stayed 2 nights

Great place close to Kings Island. Lots of shops and places to eat close by, as well as, good simple breakfast.

10

Linda

Mar 26, 2024

·

Stayed 2 nights

In town for a funeral with family. Stayed 4 days. We were comfortable, breakfast was good, and we slept well. Little kitchen was nice with large fridge. Location was perfect in mason, close to Dayton and Cincinnati.

10

Denzil

Apr 20, 2024

·

Stayed 1 night

Newer property but also ideally located

10

Brandon

Jun 27, 2024

·

Stayed 1 night

Very convenient location to interstate and kings island

10

Tammy

Jan 2, 2024

·

Stayed 1 night

This is our new go to hotel when we go to Kings Island. 2 minute drive. Clean, friendly staff, breakfast buffet is awesome.

10

MELISSA

Sep 22, 2024

·

Stayed 2 nights

Was pleasantly surprised at the quality and cleanliness. Convenient location, nice-sized rooms, ample parking.

10

Robert

Nov 26, 2024

·

Stayed 1 night

Very convient location off I-71

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AI-generated summary based on recent guest reviews

Dining

Breakfast generally earns positive feedback, from simple options to an awesome buffet. Experiences vary, with reports of limited staffing, early hours, and an instance of rude behavior toward guests.

Related guest reviews

8

Dana

Aug 20, 2023

·

Stayed 3 nights

This new property is clean and on point. The staff is excellent and so kind, helpful, and courteous. They are the best I’ve ever encountered. The breakfast was delicious and the wait staff were so efficient. I would have given 5 stars, but they need to iron out a few new building issues, such as the shower head was pointing where the water leaked out of the shower. And the shampoo bottles came off the wall. But this was reported and guaranteed to be fixed ASAP. I will return here.

10

Chris M

Aug 28, 2025

·

Stayed 2 nights

Great place close to Kings Island. Lots of shops and places to eat close by, as well as, good simple breakfast.

10

CHUN

Mar 14, 2024

·

Stayed 1 night

Room is large with kitchen, water is not that hot but acceptable. Breakfast sandwich was awesome.

10

Laverne

Mar 3, 2024

·

Stayed 2 nights

Clean and new. Room was ready, clean and fresh. I asked for a new shower liner because I saw mold and it was promptly replaced. The grounds were clean. My daughter and her cousin had the pool all to themselves. Pool area was also pristine with plenty of clean towels. Great location. Breakfast was just ok but was sufficient. Staff were friendly and courteous. Great for traveling with kids (fridge, microwave, fridge in room, tub & shower).

10

Linda

Mar 26, 2024

·

Stayed 2 nights

In town for a funeral with family. Stayed 4 days. We were comfortable, breakfast was good, and we slept well. Little kitchen was nice with large fridge. Location was perfect in mason, close to Dayton and Cincinnati.

6

Jeremy

May 30, 2024

·

Stayed 2 nights

Brand new hotel. Nice design. Great big rooms. Quite a bit of noise coming through the walls and vents. No one answers the phone or responds to texts. I was charged for items bought at the “market” which I didn’t purchase. I went to the desk to sort it out and was told that I must not remember purchasing them, in my one-day stay. Decent breakfast buffet.

10

Tammy

Jan 2, 2024

·

Stayed 1 night

This is our new go to hotel when we go to Kings Island. 2 minute drive. Clean, friendly staff, breakfast buffet is awesome.

8

Leslie

Oct 7, 2023

·

Stayed 2 nights

Convenient. Need later breakfast hours.

8

Roy

Jan 3, 2025

·

Stayed 6 nights

It was fine. On December 31st there was only one lady for a very busy breakfast lounge. too hard for her. She was great, please let her know I appreciate her effort. But she needed help

10

Meghan

Jun 11, 2025

·

Stayed 2 nights

Everything was great! We loved how clean and how big the room was. Only negative was the women working the breakfast. She was yelling in a very mean way at kids working the waffle maker, rather than helping them.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $180	17 $159	18 $183	19 $180
20 $124	21 $137	22 $142	23 $148	24 $143	25 $222	26 $233
27 $128	28 $137	29 $174	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $222	3 $268
4 $133	5 $143	6 $180	7 $162	8 $191	9 $283	10 $304
11 $163	12 $176	13 $143	14 $180	15 $152	16 $253	17 $237
18 $133	19 $153	20 $151	21 $153	22 $133	23 $259	24 $262
25 $133	26 $153	27 $153	28 $153	29 $133	30 $198	31 $212

Select dates to see prices and availability

About this property

Location

Room options

Studio Suite, 2 Queen Beds (Hearing Accessible)

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Studio Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Studio Suite, 1 King Bed with Sofa Bed

Studio Suite, 2 Queen Beds

Studio Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Cincinnati Mason

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Prices for upcoming dates