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Grand Mercure Dubai City

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Grand Mercure Dubai City - Image 1

Grand Mercure Dubai City - Rum

Grand Mercure Dubai City - Rum

Grand Mercure Dubai City - Utsikt från rummet

Grand Mercure Dubai City - Reception

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From

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Om detta boende

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en ångbastu och ett dygnet runt-öppet fitnesscenter. Detta hotell har även ...

Bekvämligheter

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en ångbastu och ett dygnet runt-öppet fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och danssal.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service dygnet runt, expressutcheckning och kemtvätt/tvättjänster. På detta hotell erbjuds event- och konferenslokaler såsom konferenscenter och 9 mötesrum. Flygtransfer från hotellet är gratis (tillgänglig dygnet runt).

Måltider

Njut av mellanösterländska köket på Walima, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice dygnet runt. Du kan även hitta lättare måltider på deras 3 kaféer. Mingla med andra gäster - här erbjuds alla gäster gratis mottagning dagligen. Slappna av med en god drink på en av boendets 2 poolbarer. Frukostbuffé serveras på vardagar mellan 06.00 och 10.30 och på helger mellan 06.00 och 11.00 mot en avgift.

Rum

Känn dig som hemma i ett av de 361 luftkonditionerade rummen med LED-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med badkar/dusch, regndusch och bidéer. På rummet finns telefon, värdeförvaringsskåp och skrivbord.

Läge

Grand Mercure Dubai City placerar dig i Dubai-området Garhoud, med 3 minuters körväg till City Centre Deira och 6 minuter till Guldmarknaden. Detta hotell i lyxstil ligger 4 km från Dubai Creek och 8,8 km från Dubai World Trade Centre.

Vad finns i närheten

Dubai Tennis Stadium(0.8 miles)
City Centre Deira(0.8 miles)
Deira klocktorn(1.4 miles)
Dubai Creek(2.1 miles)
Al Ghurair Centre(2.3 miles)
Reef Mall(2.3 miles)
Dubai Creek Golf & Yacht Club(2.4 miles)
Fiskrondellen(2.7 miles)
Creek Park(2.7 miles)
Mohammed Bin Rashid University Of Medicine and Health Sciences(2.7 miles)
Deira Twin Towers shoppingcenter(2.8 miles)
Burj Nahar Mall(3 miles)
Dubai Festival City Mall(3 miles)
Wafi City Mall(3 miles)
American Hospital Dubai(3.6 miles)
Sharjah (SHJ-Sharjah Intl.)(17.3 miles)
Dubai (DWC-Al Maktoum Intl.)(38.4 miles)

Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice

Läge

Casablanca St off Airport Road, Dubai, Förenade Arabemiraten

Dubai Tennis Stadium (0.8 miles)

City Centre Deira (0.8 miles)

Deira klocktorn (1.4 miles)

Dubai Creek (2.1 miles)

Al Ghurair Centre (2.3 miles)

Reef Mall (2.3 miles)

Mer platsinformation

Rumsalternativ

15

Dubai Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

603 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Pentry

16

Grand Suite

Information om rummet

3× Dubbelsängar

Sovplats 7

1087 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

14

Deluxe Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

484 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

15

Grosvenor Suite

Information om rummet

2 Dubbelsängar

Sovplats 5

818 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Pentry

15

Premium Room, Twin

Information om rummet

2 Enkelsängar

Sovplats 3

320 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

13

Premium Room

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

320 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

13

Deluxe Room

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

320 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

15

Deluxe Room Twin

Information om rummet

2 Enkelsängar

Sovplats 3

320 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

15

Premium Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

646 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Grand Mercure Dubai City

8.3

Mycket bra

Baserat på 4 007 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Grand Mercure Dubai City berömmer resenärer det praktiska läget nära flygplatsen och tunnelbanan, rymliga rum och vänlig personal. Återkommande nackdelar inkluderar begränsad eller förvirrande flygplatstransport, brister i underhåll eller städning, ljudisolering mellan rummen och långsam incheckning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Grand Mercure Dubai City berömmer resenärer det praktiska läget nära flygplatsen och tunnelbanan, rymliga rum och vänlig personal. Återkommande nackdelar inkluderar begränsad eller förvirrande flygplatstransport, brister i underhåll eller städning, ljudisolering mellan rummen och långsam incheckning.

Många tycker att det passar bra för korta mellanlandningar, med enkel tillgång till flygplatsen och faciliteter som pooler och parkering. Frukost och mat får blandade omdömen, från utmärkt variation till genomsnittliga alternativ och långsam rumsservice, och vissa faciliteter som takpoolen eller gymmets öppettider kan vara begränsade. Sammantaget kan du förvänta dig en bekväm vistelse i flygplatsområdet med bekväma utrymmen, men med ojämnt underhåll och service.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Poolerna uppskattas, även om takpoolen ibland är stängd och öppettiderna kan vara begränsade; parkering i garaget är enkelt. Flygplatstransporten går med begränsade tider eller endast avlämning, vilket orsakar förvirring.

Relaterade gästrecensioner

10

Edith

5 apr. 2023

·

Stannade 2 nätter

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

8

Ellie

14 aug. 2023

·

Stannade 1 natt

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

10

Adrian Vasile

10 jan. 2025

·

Stannade 2 nätter

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

8

Nicholas

27 feb. 2025

·

Stannade 1 natt

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

4

Tracey

4 dec. 2024

·

Stannade 8 nätter

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

8

Hellen

10 juli 2023

·

Stannade 1 natt

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

8

Qaizaar

13 jan. 2025

·

Good one night stay, easy parking in the garage, the staff was nice.

Good one night stay, easy parking in the garage, the staff was nice.

10

Romina

5 juli 2025

·

Stannade 2 nätter

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

10

Elaine

21 juni 2025

·

Stannade 1 natt

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

8

JOHN

5 jan. 2025

·

Stannade 1 natt

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tycker att hotellet är rent, men flera recensioner nämner smutsiga eller illaluktande rum och badrum, samt enstaka skadedjur eller mögel.

Relaterade gästrecensioner

10

Luciana

26 dec. 2025

·

Stannade 1 natt

Excelente hotel! Limpo, organizado!

Excelente hotel! Limpo, organizado!

2

Akbar

20 dec. 2024

·

Stannade 16 nätter

There was a roadh crawling on our bed

There was a roadh crawling on our bed

2

Seyed

20 mars 2023

·

Stannade 1 natt

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

10

sarah

27 juni 2025

·

Stannade 1 natt

Love the roof pool and the staff are so friendly Room is very clean

Love the roof pool and the staff are so friendly Room is very clean

6

Khursheda

21 juli 2024

·

Stannade 1 natt

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

10

Adnan

3 okt. 2025

·

Stannade 1 natt

Clean, modern and nice. Good food.

Clean, modern and nice. Good food.

2

Saim

10 nov. 2025

·

Stannade 5 nätter

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

2

JEEHEE

28 feb. 2026

·

Stannade 1 natt

숙소에서 담배냄새 너무 많이 나요

숙소에서 담배냄새 너무 많이 나요

10

Angela Maria

29 aug. 2024

·

Stannade 9 nätter

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

10

Rubina

1 nov. 2025

·

Stannade 1 natt

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga och bekväma, med modern inredning i vissa fall. Andra rapporterar om daterad inredning, tunna väggar, dålig Wi-Fi på rummet eller obekväma sängar/bäddsoffor.

Relaterade gästrecensioner

6

István

25 dec. 2025

·

Stannade 1 natt

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

8

Leslie-Karen

25 nov. 2025

·

Stannade 6 nätter

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

10

Madhura

15 sep. 2025

·

Stannade 1 natt

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

8

Dirceu

1 okt. 2025

·

Stannade 3 nätter

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

6

Bryan

11 nov. 2025

·

Stannade 1 natt

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

10

Raihan

20 dec. 2023

·

Stannade 2 nätter

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

6

Marion

19 jan. 2026

·

Stannade 1 natt

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Saulo Junior Rodrigues

29 dec. 2025

·

Stannade 1 natt

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

6

Nithin

13 nov. 2024

·

Stannade 5 nätter

The room was old and outdated. The breakfast and staff was good.

The room was old and outdated. The breakfast and staff was good.

8

Audrey

12 apr. 2023

·

Stannade 2 nätter

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig och hjälpsam, med utmärkt service i vissa fall. Flera gäster rapporterar dock långsam eller förvirrande incheckning, oåterkallade samtal eller rumsservice, samt enstaka fall av otrevlighet eller felaktig information.

Relaterade gästrecensioner

2

Zia

1 nov. 2024

·

Stannade 1 natt

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

10

Blagoce

12 aug. 2025

·

Stannade 1 natt

Great hotel and amazing staff

Great hotel and amazing staff

8

Andrine

23 sep. 2025

·

Stannade 1 natt

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

10

Madhura

15 sep. 2025

·

Stannade 1 natt

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Amir

19 nov. 2025

·

Stannade 1 natt

There was only 1 person at reception and check in process took long time.

There was only 1 person at reception and check in process took long time.

6

Marion

19 jan. 2026

·

Stannade 1 natt

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

10

Nizar

11 maj 2023

·

Stannade 3 nätter

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

10

Justin

7 maj 2023

·

Stannade 1 natt

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

8

Murtadha

26 juni 2024

·

Stannade 1 natt

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

2

Marija

15 nov. 2024

·

Stannade 7 nätter

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

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Läge

Nära Dubai International Airport och en kort promenad till tunnelbanan, vilket gör det bekvämt för mellanlandningar och tidiga flyg. Vissa noterar begränsade sevärdheter i närområdet.

Relaterade gästrecensioner

8

Ellie

14 aug. 2023

·

Stannade 1 natt

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

8

Navin

26 apr. 2025

·

Stannade 2 nätter

Far from the city but with 10 min walk to a metro station - GGICO

Far from the city but with 10 min walk to a metro station - GGICO

10

Shah Abdul

10 nov. 2025

·

Stannade 6 nätter

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

8

Catherine

24 mars 2024

·

Stannade 1 natt

Good value hotel, close to airport. Very convenient.

Good value hotel, close to airport. Very convenient.

10

Anna

4 maj 2025

·

Stannade 1 natt

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

10

Madhura

15 sep. 2025

·

Stannade 1 natt

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Marion

19 jan. 2026

·

Stannade 1 natt

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Asbjørn

20 juli 2024

·

Stannade 1 natt

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

10

Rubina

1 nov. 2025

·

Stannade 1 natt

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

10

Takuya

15 maj 2025

·

Stannade 1 natt

Excellent location for layover.

Excellent location for layover.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lovordas ofta för variation och smak, även om andra tyckte att den var genomsnittlig, trång eller begränsad; rumsservicen kan vara långsam. Vissa gäster noterade också tidiga stängningstider för restaurangen eller svårigheter att tillgodose särskilda dieter.

Relaterade gästrecensioner

8

Edvin

25 sep. 2025

·

Stannade 3 nätter

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

4

Abilasan

23 nov. 2025

·

Stannade 1 natt

Very worn out hotel. Breakfast was too crowded and options were not that good.

Very worn out hotel. Breakfast was too crowded and options were not that good.

10

safia

21 jan. 2023

·

Stannade 1 natt

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

10

Edward

11 juli 2024

·

Stannade 2 nätter

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

10

Soledad

4 jan. 2023

·

Stannade 2 nätter

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

8

Catherine

1 juni 2023

·

Stannade 4 nätter

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

4

Pearl

30 dec. 2025

·

Stannade 1 natt

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

8

Matthew

20 okt. 2025

·

Stannade 13 nätter

Good breakfast

Good breakfast

10

James

3 juli 2024

·

Stannade 1 natt

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

8

Saulo Junior Rodrigues

29 dec. 2025

·

Stannade 1 natt

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Thomas

3 apr. 2024

·

Stannade 1 natt

En kort vistelse då vi ankom sent och skulle vidare nästa dag. Trevlig personal, kom kl 01 på natten och vårt rum var inte bäddat klart (extrasängen) annars helt okej för en natt.

En kort vistelse då vi ankom sent och skulle vidare nästa dag. Trevlig personal, kom kl 01 på natten och vårt rum var inte bäddat klart (extrasängen) annars helt okej för en natt.

10

JEROME

förra veckan

·

Stannade 1 natt

Hôtel proche de l’aeroport et du metro. Grande chambre, personnel serviable, bon petit dejeuner

Hôtel proche de l’aeroport et du metro. Grande chambre, personnel serviable, bon petit dejeuner

10

Francisco

förra veckan

·

Stannade 1 natt

Second time staying here for a quick in-out. Not bad. Great for airport proximity.

Second time staying here for a quick in-out. Not bad. Great for airport proximity.

10

Cássio

förra veckan

·

Stannade 2 nätter

Hotel muito limpo e staff muito cordial e educado.

Hotel muito limpo e staff muito cordial e educado.

10

Kathryn

förra veckan

·

Stannade 1 natt

We just had a very short stay in the hotel as it was just an overnight stay before flying home & we didn’t check in until after midnight. The staff were lovely & breakfast the following morning was delicious & exactly what we needed before a long flight home.

We just had a very short stay in the hotel as it was just an overnight stay before flying home & we didn’t check in until after midnight. The staff were lovely & breakfast the following morning was delicious & exactly what we needed before a long flight home.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:59

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1	2	3	4	5	6	7
8	9	10	11	12	13 $84	14 $83
15 $83	16 $79	17 $79	18 $79	19 $79	20 $79	21 $79
22 $79	23 $79	24 $79	25 $79	26 $79	27 $79	28 $75
29 $75	30 $77

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort, bankkort och kontanter.
Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).

Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Djur och assistanshundar är ej tillåtna.
Gäster får tillgång till rummen med mobilnyckel.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Avgift för frukostbuffé: AED 125 för vuxna och AED 65 för barn
Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Avgift för extrasäng: AED 184.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.