Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
1259 US$
/ noche
Promedio para septiembre
Precios para Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
Selecciona fechas para ver precios y disponibilidad
1259 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Palafitos Overwater Bungalows, All & More Inclusive - Adults Only, los precios por noche son de 1201 US$ de media en el mes más barato (julio) y de 1819 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1641 US$ |
| febrero | 1819 US$ |
| marzo | 1615 US$ |
| abril | 1704 US$ |
| mayo | 1319 US$ |
| junio | 1213 US$ |
| julio | 1201 US$ |
| agosto | 1295 US$ |
| septiembre | 1259 US$ |
| octubre | 1346 US$ |
| noviembre | 1404 US$ |
| diciembre | 1348 US$ |
E
F
M
A
M
J
J
A
sept · 1259 US$
S
O
N
D
Más caro: febrero (aprox. 1819 US$)
Más barato: julio (aprox. 1201 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar. Este alojamiento de estilo mediterráneo ofrece además conexión a Internet wifi gratis y un ...
Servicios
Para un relax sin igual, nada como una visita al spa. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar. Este alojamiento de estilo mediterráneo ofrece además conexión a Internet wifi gratis y un salón de eventos.
Servicios empresariales
Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Si tienes ganas de comer algo de cocina internacional, ve a OVERWATER GRILL & WINE BA, uno de los 5 restaurantes de este alojamiento, o simplemente llama al servicio de habitaciones con horario limitado. Relájate con un buen refresco en uno de los 6 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Reserva una de las 30 habitaciones climatizadas, todas equipadas con piscina de inmersión privada y Smart TV. Las habitaciones disponen de balcón. Para los momentos de ocio, tienes una por cable. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Palafitos Overwater Bungalows, All & More Inclusive - Adults Only - All inclusive, te encontrarás en una fantástica zona de Playa del Carmen (Maroma) y estarás a menos de 15 minutos en coche de Playa Maroma y Parque ecológico Tres Ríos. Además, este alojamiento con todo incluido se encuentra a 17 km de Quinta Avenida y a 17,1 km de Playa principal de Playa del Carmen.
Qué hay cerca
Playa Maroma(0.1 millas)
Playa del Paraíso(0.5 millas)
Parque ecológico Tres Ríos(4.6 millas)
Campo de golf Playa Paraíso(5.6 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(5.9 millas)
Campo de golf Nicklaus Design(6.2 millas)
Club de golf Gran Coyote Golf(7.5 millas)
Playa Xcalacoco(8 millas)
Campo de golf El Camaleón Mayakoba(8.1 millas)
Sitio de buceo Chun-Zumbul(8.3 millas)
Playa Punta Esmeralda(9.2 millas)
Playa Avenida Colosio(9.8 millas)
Plaza Las Américas(10.2 millas)
Playa 88(10.3 millas)
Super Chedraui Selecto Avenida 10(10.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(32.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(27.2 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, Estado de Quintana Roo, México
Playa Maroma (0.1 millas)
Playa del Paraíso (0.5 millas)
Parque ecológico Tres Ríos (4.6 millas)
Campo de golf Playa Paraíso (5.6 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya (5.9 millas)
Campo de golf Nicklaus Design (6.2 millas)
Opciones de habitación
3
Overwater Bungalow
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
600 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina de inmersión
3
Palafitos Elite Overwater Bungalow
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
600 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina de inmersión
Reseñas de los huéspedes sobre Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.5
Excepcional
Basado en 207 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Palafitos Overwater Bungalows, All & More Inclusive - Only for Adults, los viajeros destacan constantemente el servicio excepcional liderado por mayordomos, los lujosos bungalows sobre el agua con piscinas privadas y vistas al mar, y una experiencia gastronómica memorable. Sin embargo, las condiciones recurrentes de algas marinas a veces afectan la natación y el ambiente frente a la playa.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Palafitos Overwater Bungalows, All & More Inclusive - Only for Adults, los viajeros destacan constantemente el servicio excepcional liderado por mayordomos, los lujosos bungalows sobre el agua con piscinas privadas y vistas al mar, y una experiencia gastronómica memorable. Sin embargo, las condiciones recurrentes de algas marinas a veces afectan la natación y el ambiente frente a la playa.
El servicio de limpieza y la limpieza general reciben elogios importantes, con críticas ocasionales sobre el mantenimiento de la piscina. Las instalaciones, como el spa, la playa y las piscinas, las camas Bali y los traslados al aeropuerto, además del acceso a la propiedad hermana contigua, añaden comodidad y opciones. Espere una escapada serena y enfocada en adultos con un servicio excepcional y comodidades de alta gama.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes destacan el spa, las áreas de playa y piscina, las camas Bali y los cómodos traslados al aeropuerto, además del acceso a las instalaciones de la propiedad hermana contigua. Algunos mencionaron fallas ocasionales, como un servicio de bebidas limitado en la piscina o una limpieza de la piscina no óptima.
Reseñas de huéspedes relacionadas
10
Jennifer
5 abr 2025
·
Se alojó 4 noches
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
10
Jose Rodrigo
1 sept 2024
·
Se alojó 2 noches
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
10
Pedro
10 nov 2024
·
Se alojó 3 noches
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
10
robert
6 mar 2025
·
Se alojó 4 noches
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
6
Marijan
27 ago 2025
·
Se alojó 6 noches
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 abr 2025
·
Se alojó 4 noches
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Katina
4 mar 2025
·
Se alojó 3 noches
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
10
Matthew
4 abr 2025
·
Se alojó 4 noches
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
10
Kyle Brandon
9 may 2025
·
Se alojó 3 noches
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Alexander S
22 mar 2025
·
Se alojó 7 noches
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
El servicio de limpieza recibe elogios constantes y muchos describen las habitaciones y los alrededores como muy limpios o impecables. Una crítica mencionó una limpieza deficiente de la piscina.
Reseñas de huéspedes relacionadas
10
Molly
13 jul 2025
·
Se alojó 5 noches
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
6
Marijan
27 ago 2025
·
Se alojó 6 noches
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 abr 2025
·
Se alojó 4 noches
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Aaron
14 mar 2025
·
Se alojó 4 noches
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Ferida
28 feb 2025
·
Se alojó 5 noches
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
10
Marjory
13 may 2025
·
Se alojó 4 noches
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
10
Kyle Brandon
9 may 2025
·
Se alojó 3 noches
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
DeAndre
17 nov 2025
·
Se alojó 3 noches
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
10
Magalys
28 sept 2024
·
Se alojó 4 noches
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Kimberly Ann
29 may 2024
·
Se alojó 4 noches
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los bungalows sobre el agua son ampliamente elogiados por sus toques de lujo: piscinas privadas, paneles de suelo de cristal, duchas al aire libre y amplias vistas al mar, lo que crea una estancia tranquila y romántica. Algunos huéspedes informaron sobre problemas con el aire acondicionado o el mantenimiento en la habitación, y las algas marinas u obstáculos afectaron las vistas/natación para algunos.
Reseñas de huéspedes relacionadas
10
Glenn
22 nov 2025
·
Se alojó 4 noches
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 jun 2025
·
Se alojó 3 noches
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
10
Christopher
23 feb 2025
·
Se alojó 2 noches
The peacefulness of the ocean right under your feet
The peacefulness of the ocean right under your feet
8
Alejandro
16 jun 2024
·
Se alojó 3 noches
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
10
Jennifer
28 sept 2024
·
Se alojó 5 noches
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
10
Joshua
2 jun 2025
·
Se alojó 6 noches
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 mar 2025
·
Se alojó 4 noches
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
4
juan carlos
27 may 2024
·
Se alojó 3 noches
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
6
sheila
12 oct 2024
·
Se alojó 6 noches
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
10
Charles
8 jun 2024
·
Se alojó 5 noches
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es sobresaliente, especialmente el apoyo personalizado del mayordomo, con un personal ampliamente descrito como atento, profesional y proactivo. Las quejas ocasionales mencionan un registro de entrada lento o una atención limitada en la piscina.
Reseñas de huéspedes relacionadas
10
Amy
4 may 2025
·
Se alojó 8 noches
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
10
Danette K
10 jul 2025
·
Se alojó 6 noches
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
10
E.L.
3 abr 2025
·
Se alojó 4 noches
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Adam
16 ago 2025
·
Se alojó 4 noches
Everything was fantastic! Especially the service!
Everything was fantastic! Especially the service!
10
Carlos
11 jul 2025
·
Se alojó 3 noches
Next level VIP service worth every penny.
Next level VIP service worth every penny.
4
gabriel
23 dic 2023
·
Se alojó 2 noches
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
10
Mathieu
14 jul 2025
·
Se alojó 4 noches
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
10
Kyle Brandon
9 may 2025
·
Se alojó 3 noches
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Jen
14 ago 2025
·
Se alojó 5 noches
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
Lane
23 nov 2025
·
Se alojó 7 noches
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno panorámico y tranquilo sobre el agua en la playa Maroma. Las algas marinas (sargazo) a veces pueden limitar la natación o causar olores, aunque se toman medidas para eliminarlas.
Reseñas de huéspedes relacionadas
10
Franchesca Powell
7 abr 2024
·
Se alojó 4 noches
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
2
PARAS
21 jul 2025
·
Se alojó 2 noches
Lots of seaweeds and no view.
Lots of seaweeds and no view.
10
Marcus
7 jun 2025
·
Se alojó 3 noches
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
6
Marijan
27 ago 2025
·
Se alojó 6 noches
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
Daisy
24 jun 2025
·
Se alojó 4 noches
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
4
juan carlos
27 may 2024
·
Se alojó 3 noches
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
10
Alexander S
22 mar 2025
·
Se alojó 7 noches
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
10
Jen
14 ago 2025
·
Se alojó 5 noches
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
AMIT
11 jun 2025
·
Se alojó 1 noche
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
4
Santiago Rivera Robles
5 sept 2025
·
Se alojó 1 noche
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La oferta gastronómica recibe excelentes críticas, especialmente en el restaurante Palafitos, donde muchos elogian las excelentes comidas y el servicio de habitaciones las 24 horas. Se atienden bien las necesidades dietéticas; algunos desearían una mayor calidad en ocasiones.
Reseñas de huéspedes relacionadas
10
Glenn
22 nov 2025
·
Se alojó 4 noches
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 jun 2025
·
Se alojó 3 noches
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
8
HENRIQUE
23 oct 2024
·
Se alojó 7 noches
The food was amazing
The food was amazing
10
Joshua
2 jun 2025
·
Se alojó 6 noches
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 mar 2025
·
Se alojó 4 noches
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Kyle Brandon
9 may 2025
·
Se alojó 3 noches
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Tannesha
26 oct 2024
·
Se alojó 4 noches
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
10
Magalys
28 sept 2024
·
Se alojó 4 noches
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Charles
8 jun 2024
·
Se alojó 5 noches
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
10
Ann
1 abr 2025
·
Se alojó 7 noches
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Sanieska
27 abr 2026
·
Se alojó 1 noche
La propiedad es algo formidable, los bungalows en el agua, la comida, el staff, es algo espectacular. No hay palabras para expresar lo satisfactorio de nuestra estancia.
La propiedad es algo formidable, los bungalows en el agua, la comida, el staff, es algo espectacular. No hay palabras para expresar lo satisfactorio de nuestra estancia.
10
Erwin Enrique
29 sept 2025
·
Se alojó 3 noches
Cabañas sobre el mar, muy pacifico, ideal para descansar el fin de semana
Cabañas sobre el mar, muy pacifico, ideal para descansar el fin de semana
10
Barbara
12 sept 2025
·
Se alojó 4 noches
EXCELENTE SERVICIO, SON MUY PROFESIONALES , EL PERSONAL QUE NOS ATENDIO SE ESMERARON MUCHISIMO EN QUE NOS SINTIEERAMOS BIEN, FUE UNA EXPERIENCIA INOLVIDABLE. PILAR , HASSEL, Y TODOS FUERON MUY PROFESIONALES Y AMABLES, RECOMIENDO EL HOTEL 100 %
EXCELENTE SERVICIO, SON MUY PROFESIONALES , EL PERSONAL QUE NOS ATENDIO SE ESMERARON MUCHISIMO EN QUE NOS SINTIEERAMOS BIEN, FUE UNA EXPERIENCIA INOLVIDABLE. PILAR , HASSEL, Y TODOS FUERON MUY PROFESIONALES Y AMABLES, RECOMIENDO EL HOTEL 100 %
4
Santiago Rivera Robles
5 sept 2025
·
Se alojó 1 noche
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
10
EDUARDO
7 jul 2025
·
Se alojó 3 noches
UNA DE LAS EXPERIENCIAS MAS BONITAS
UNA DE LAS EXPERIENCIAS MAS BONITAS
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 1950.033378991699USD
- 2026-09-19: 1430.520070300293USD
- 2026-09-20: 456.0106315368652USD
- 2026-09-21: 486.7931842712402USD
- 2026-09-22: 456.0106315368652USD
- 2026-09-23: 456.20897778320307USD
- 2026-09-24: 456.9652297729492USD
- 2026-09-25: 437.6873898864746USD
- 2026-09-26: 406.81806504821776USD
- 2026-09-27: 1484.6658631225584USD
- 2026-09-28: 1542.641539099121USD
- 2026-09-29: 425.62480632629394USD
- 2026-09-30: 1554.1341311767576USD
- 2026-10-01: 1554.1341311767576USD
- 2026-10-02: 1554.0155858398437USD
- 2026-10-03: 431.9846375396728USD
- 2026-10-04: 1554.0155858398437USD
- 2026-10-05: 1547.1382748046874USD
- 2026-10-06: 1495.885492651367USD
- 2026-10-07: 1544.6437782470703USD
- 2026-10-08: 449.71280541992184USD
- 2026-10-09: 1782.0099368652343USD
- 2026-10-10: 505.562722491455USD
- 2026-10-11: 1599.1104562011717USD
- 2026-10-12: 1554.0155858398437USD
- 2026-10-13: 1571.1270307128905USD
- 2026-10-14: 1781.8852260498045USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 1787.9073571899412USD
- 2026-10-18: 1527.8683519531248USD
- 2026-10-19: 1533.6318132446288USD
- 2026-10-20: NO DATA
- 2026-10-21: 1785.0111236572263USD
- 2026-10-22: 1559.129149645996USD
- 2026-10-23: 1557.6578422729492USD
- 2026-10-24: 1557.0345684448241USD
- 2026-10-25: 1549.1319663574218USD
- 2026-10-26: 1549.1319663574218USD
- 2026-10-27: 1530.6285245849608USD
- 2026-10-28: 456.06023561401366USD
- 2026-10-29: 1528.6264255615233USD
- 2026-10-30: 1555.1346201904296USD
- 2026-10-31: 1496.557669934082USD
- 2026-11-01: 1495.5905305541992USD
- 2026-11-02: 1731.0452507080076USD
- 2026-11-03: 1530.7118986694336USD
- 2026-11-04: NO DATA
- 2026-11-05: 1925.0559045288085USD
- 2026-11-06: 1953.0862717285154USD
- 2026-11-07: 1954.9122342407225USD
- 2026-11-08: 608.410891229248USD
- 2026-11-09: NO DATA
- 2026-11-10: 1901.946710180664USD
- 2026-11-11: 1984.9035038574218USD
- 2026-11-12: 1953.0862717285154USD
- 2026-11-13: NO DATA
- 2026-11-14: 1857.9780205200193USD
- 2026-11-15: 1779.8878912597654USD
- 2026-11-16: 1557.023078234863USD
- 2026-11-17: 1555.1346201904296USD
- 2026-11-18: 1555.025743444824USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Este alojamiento no acepta mascotas ni perros guía.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- El registro de salida tardía tiene un coste adicional.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Mesas y zona de picnic
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Solo para adultos
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Playa (cercana)
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Water Park
Internet
WiFi gratuito