Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
US$ 1.404
/noite
Média para novembro
Preços para Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
Selecione datas para ver preços e disponibilidade
US$ 1.404
/noite
Média para novembro
Preços médios mensais
Em Palafitos Overwater Bungalows, All & More Inclusive - Adults Only, o preço por noite é, em média, US$ 1.120 no mês mais barato (setembro) e US$ 1.819 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.641 |
| fevereiro | US$ 1.819 |
| março | US$ 1.615 |
| abril | US$ 1.704 |
| maio | US$ 1.319 |
| junho | US$ 1.213 |
| julho | US$ 1.201 |
| agosto | US$ 1.130 |
| setembro | US$ 1.120 |
| outubro | US$ 1.346 |
| novembro | US$ 1.404 |
| dezembro | US$ 1.348 |
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nov. · US$ 1.404
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Mais caro: fevereiro (aprox. US$ 1.819)
Mais barato: setembro (aprox. US$ 1.120)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa de serviço completo do local. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada.
Comodidades
Ceda à irresistível tentação de uma ida ao spa de serviço completo do local. Depois de uma imersão retemperante numa das 4 piscinas exteriores, aproveite para dar um salto até à praia privada.
Comodidades para negócios
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Restaurante
Deleite-se com o melhor da cozinha internacional no OVERWATER GRILL & WINE BA, um restaurante onde pode apreciar vistas para o oceano. Se preferir, poderá quedar-se no aconchego dos lençóis e dar uma vista de olhos pelo cardápio do serviço de quarto (a horas específicas). Venha tomar um copo num dos 6 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Os 30 quartos climatizados oferecem Smart TV e piscinas de relaxamento privativas. As unidades contam com uma varanda. Ao final do dia, assista a uma seleção de canais por cabo. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia Palafitos Overwater Bungalows, All & More Inclusive - Adults Only - All inclusive em Playa del Carmen (Maroma), ficará a 15 minutos de carro de Praia de Maroma e de Parque Ecológico Tres Rios.
O que há nas proximidades
Praia de Maroma(0.1 milhas)
Praia Paradise(0.5 milhas)
Parque Ecológico Tres Rios(4.6 milhas)
Campo de Golfe de Playa Paraiso(5.6 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya(5.9 milhas)
Campo de Golfe Nicklaus Design(6.2 milhas)
Gran Coyote Golf(7.5 milhas)
Praia Xcalacoco(8 milhas)
Campo de Golfe El Camaleón Mayakoba(8.1 milhas)
Chun-Zumbul (local de mergulho)(8.3 milhas)
Playa Punta Esmeralda(9.2 milhas)
Playa Avenida Colosio(9.8 milhas)
Plaza Las Américas(10.2 milhas)
Playa 88(10.3 milhas)
Super Chedraui Selecto Avenida 10(10.4 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(32.5 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(27.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, Estado de Quintana Roo, México
Praia de Maroma (0.1 milhas)
Praia Paradise (0.5 milhas)
Parque Ecológico Tres Rios (4.6 milhas)
Campo de Golfe de Playa Paraiso (5.6 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya (5.9 milhas)
Campo de Golfe Nicklaus Design (6.2 milhas)
Opções de quartos
3
OVERWATER BUNGALOW
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
600 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulho
3
PALAFITOS ELITE OVERWATER BUNGALOW
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
600 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulho
Avaliações dos hóspedes sobre Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.5
Extraordinário
Com base em 218 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Palafitos Overwater Bungalows, All & More Inclusive - Apenas para Adultos, os viajantes destacam consistentemente o serviço excepcional liderado por mordomos, os bangalôs luxuosos sobre a água com piscinas privativas e vista para o oceano, e a experiência gastronômica memorável, embora as condições recorrentes de algas marinhas às vezes afetem a natação e o ambiente da praia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Palafitos Overwater Bungalows, All & More Inclusive - Apenas para Adultos, os viajantes destacam consistentemente o serviço excepcional liderado por mordomos, os bangalôs luxuosos sobre a água com piscinas privativas e vista para o oceano, e a experiência gastronômica memorável, embora as condições recorrentes de algas marinhas às vezes afetem a natação e o ambiente da praia.
Os serviços de limpeza e a limpeza geral recebem muitos elogios, com apenas algumas críticas ocasionais sobre a manutenção da piscina. As instalações, como o spa, a praia e as piscinas, as camas de Bali e os traslados para o aeroporto — além do acesso à propriedade irmã vizinha — aumentam o conforto e as opções. Espere uma escapada serena, voltada para adultos, com serviço excepcional e conforto de alto nível.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes destacam o spa, as áreas de praia e piscina, as camas de Bali e os traslados convenientes para o aeroporto, com acesso às comodidades da propriedade irmã vizinha. Alguns mencionaram falhas ocasionais, como serviço de bebidas limitado à beira da piscina ou limpeza da piscina abaixo do esperado.
Avaliações dos hóspedes relacionadas
10
Jennifer
5 de abr. de 2025
·
A estadia foi de 4 noites
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
10
Jose Rodrigo
1 de set. de 2024
·
A estadia foi de 2 noites
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
10
Pedro
10 de nov. de 2024
·
A estadia foi de 3 noites
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
10
robert
6 de mar. de 2025
·
A estadia foi de 4 noites
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
6
Marijan
27 de ago. de 2025
·
A estadia foi de 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 de abr. de 2025
·
A estadia foi de 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Katina
4 de mar. de 2025
·
A estadia foi de 3 noites
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
10
Matthew
4 de abr. de 2025
·
A estadia foi de 4 noites
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
10
Kyle Brandon
9 de mai. de 2025
·
A estadia foi de 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Alexander S
22 de mar. de 2025
·
A estadia foi de 7 noites
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A equipe de limpeza é consistentemente elogiada e muitos descrevem os quartos e os jardins como muito limpos ou impecáveis. Uma avaliação mencionou a má limpeza da piscina.
Avaliações dos hóspedes relacionadas
10
Molly
13 de jul. de 2025
·
A estadia foi de 5 noites
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
6
Marijan
27 de ago. de 2025
·
A estadia foi de 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 de abr. de 2025
·
A estadia foi de 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Aaron
14 de mar. de 2025
·
A estadia foi de 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Ferida
28 de fev. de 2025
·
A estadia foi de 5 noites
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
10
Marjory
13 de mai. de 2025
·
A estadia foi de 4 noites
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
10
Kyle Brandon
9 de mai. de 2025
·
A estadia foi de 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
DeAndre
17 de nov. de 2025
·
A estadia foi de 3 noites
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
10
Magalys
28 de set. de 2024
·
A estadia foi de 4 noites
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Kimberly Ann
29 de mai. de 2024
·
A estadia foi de 4 noites
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os bangalôs sobre a água são amplamente elogiados por seus toques de luxo — piscinas privativas, painéis de vidro no chão, chuveiros ao ar livre e vistas expansivas para o mar — criando uma estadia tranquila e romântica. Alguns hóspedes relataram problemas com o ar condicionado ou manutenção no quarto, e algas marinhas ou barreiras afetaram a vista/natação para alguns.
Avaliações dos hóspedes relacionadas
10
Glenn
22 de nov. de 2025
·
A estadia foi de 4 noites
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 de jun. de 2025
·
A estadia foi de 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
10
Christopher
23 de fev. de 2025
·
A estadia foi de 2 noites
The peacefulness of the ocean right under your feet
The peacefulness of the ocean right under your feet
8
Alejandro
16 de jun. de 2024
·
A estadia foi de 3 noites
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
10
Jennifer
28 de set. de 2024
·
A estadia foi de 5 noites
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
10
Joshua
2 de jun. de 2025
·
A estadia foi de 6 noites
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 de mar. de 2025
·
A estadia foi de 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
4
juan carlos
27 de mai. de 2024
·
A estadia foi de 3 noites
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
6
sheila
12 de out. de 2024
·
A estadia foi de 6 noites
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
10
Charles
8 de jun. de 2024
·
A estadia foi de 5 noites
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço se destaca, especialmente o suporte personalizado dos mordomos, com a equipe amplamente descrita como atenciosa, profissional e proativa. Reclamações ocasionais mencionam check-in lento ou atenção limitada à beira da piscina.
Avaliações dos hóspedes relacionadas
10
Amy
4 de mai. de 2025
·
A estadia foi de 8 noites
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
10
Danette K
10 de jul. de 2025
·
A estadia foi de 6 noites
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
10
E.L.
3 de abr. de 2025
·
A estadia foi de 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Adam
16 de ago. de 2025
·
A estadia foi de 4 noites
Everything was fantastic! Especially the service!
Everything was fantastic! Especially the service!
10
Carlos
11 de jul. de 2025
·
A estadia foi de 3 noites
Next level VIP service worth every penny.
Next level VIP service worth every penny.
4
gabriel
23 de dez. de 2023
·
A estadia foi de 2 noites
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
10
Mathieu
14 de jul. de 2025
·
A estadia foi de 4 noites
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
10
Kyle Brandon
9 de mai. de 2025
·
A estadia foi de 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Jen
14 de ago. de 2025
·
A estadia foi de 5 noites
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
Lane
23 de nov. de 2025
·
A estadia foi de 7 noites
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cênica e tranquila sobre a água na Praia de Maroma. Algas marinhas (sargassum) podem, por vezes, limitar a natação ou causar odores, embora os esforços da equipe para limpar as algas sejam notados.
Avaliações dos hóspedes relacionadas
10
Franchesca Powell
7 de abr. de 2024
·
A estadia foi de 4 noites
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
2
PARAS
21 de jul. de 2025
·
A estadia foi de 2 noites
Lots of seaweeds and no view.
Lots of seaweeds and no view.
10
Marcus
7 de jun. de 2025
·
A estadia foi de 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
6
Marijan
27 de ago. de 2025
·
A estadia foi de 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
Daisy
24 de jun. de 2025
·
A estadia foi de 4 noites
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
4
juan carlos
27 de mai. de 2024
·
A estadia foi de 3 noites
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
10
Alexander S
22 de mar. de 2025
·
A estadia foi de 7 noites
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
10
Jen
14 de ago. de 2025
·
A estadia foi de 5 noites
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
AMIT
11 de jun. de 2025
·
A estadia foi de 1 noite
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
4
Santiago Rivera Robles
5 de set. de 2025
·
A estadia foi de 1 noite
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A gastronomia recebe ótimas avaliações, especialmente no restaurante Palafitos, com muitos elogiando as excelentes refeições e o serviço de quarto 24 horas. As necessidades dietéticas são bem atendidas; alguns gostariam de uma qualidade mais alta às vezes.
Avaliações dos hóspedes relacionadas
10
Glenn
22 de nov. de 2025
·
A estadia foi de 4 noites
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 de jun. de 2025
·
A estadia foi de 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
8
HENRIQUE
23 de out. de 2024
·
A estadia foi de 7 noites
The food was amazing
The food was amazing
10
Joshua
2 de jun. de 2025
·
A estadia foi de 6 noites
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 de mar. de 2025
·
A estadia foi de 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Kyle Brandon
9 de mai. de 2025
·
A estadia foi de 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Tannesha
26 de out. de 2024
·
A estadia foi de 4 noites
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
10
Magalys
28 de set. de 2024
·
A estadia foi de 4 noites
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Charles
8 de jun. de 2024
·
A estadia foi de 5 noites
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
10
Ann
1 de abr. de 2025
·
A estadia foi de 7 noites
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
David
26 de jul. de 2026
·
A estadia foi de 3 noites
The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!
The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!
8
Chu
8 de jul. de 2026
·
A estadia foi de 2 noites
Avoid late May to September as the beach isnt clear due to seaweed. We didn't even put our feet in the water. I know It is not really the staffs fault but that is why it 4 stars. Resorts and all inclusive service is 5 stars. Staffs still kind expect tips which is fine but when they kinda show it in their actions would be a turn off for us so no tip for those that showed. We do tip Staffs genuinely give service and didnt show expectations even deep down we know they want them but it kindda kill the vacation moods when they show. We have 2 butlers for our stay. We didnt like our night shift guy seem lazy and not very caring or accommodating. Lastly dont sign up for the sale invitation they will say it only take 45 minutes but always dragging out to more than 1 hour and when I try to cut it off second sale person/manager try to push for sale didnt like that feeling of pressure even we sorta expect and we told them we aren't interested but we will try to get free massages but just not worth it. If we can pay this type of money for the stay no need to kill the moods over free stuff but we signed up becusee the original sale person was so nice try to get us to sign up. Free massage wasnt the main reason but regret to do it becuase it kindda kill our mood for few hours. Over all if the quality control read this maybe try to train staffs again regarding how they should earn their tip even if they dont get tips they should reconsidering give better service instead provide worse ser.
Avoid late May to September as the beach isnt clear due to seaweed. We didn't even put our feet in the water. I know It is not really the staffs fault but that is why it 4 stars. Resorts and all inclusive service is 5 stars. Staffs still kind expect tips which is fine but when they kinda show it in their actions would be a turn off for us so no tip for those that showed. We do tip Staffs genuinely give service and didnt show expectations even deep down we know they want them but it kindda kill the vacation moods when they show. We have 2 butlers for our stay. We didnt like our night shift guy seem lazy and not very caring or accommodating. Lastly dont sign up for the sale invitation they will say it only take 45 minutes but always dragging out to more than 1 hour and when I try to cut it off second sale person/manager try to push for sale didnt like that feeling of pressure even we sorta expect and we told them we aren't interested but we will try to get free massages but just not worth it. If we can pay this type of money for the stay no need to kill the moods over free stuff but we signed up becusee the original sale person was so nice try to get us to sign up. Free massage wasnt the main reason but regret to do it becuase it kindda kill our mood for few hours. Over all if the quality control read this maybe try to train staffs again regarding how they should earn their tip even if they dont get tips they should reconsidering give better service instead provide worse ser.
10
Desirene
5 de jul. de 2026
·
A estadia foi de 3 noites
From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made the experience even more special and comfortable. The staff was wonderful from start to finish, always attentive, friendly, and eager to make our stay memorable. The restaurants were excellent, and the activities offered throughout the property made the trip even more enjoyable. This was truly a magical experience from beginning to end, and we will absolutely be returning for another stay in the near future. I highly recommend this property to anyone looking for a beautiful, relaxing, and unforgettable getaway. Everyone should experience it at least once.
From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made the experience even more special and comfortable. The staff was wonderful from start to finish, always attentive, friendly, and eager to make our stay memorable. The restaurants were excellent, and the activities offered throughout the property made the trip even more enjoyable. This was truly a magical experience from beginning to end, and we will absolutely be returning for another stay in the near future. I highly recommend this property to anyone looking for a beautiful, relaxing, and unforgettable getaway. Everyone should experience it at least once.
8
German
3 de jul. de 2026
·
A estadia foi de 4 noites
Lamentablemente no pudimos usar la playa porque había sargazo
Lamentablemente no pudimos usar la playa porque había sargazo
6
Jennifer
1 de jul. de 2026
·
A estadia foi de 4 noites
As a first time traveler to Carmen De Playa, Mexico I was disappointed upon arrival. Palafitos Resort didn’t provide where and how to find the private transport driver. Lengthy process to get thru the airport to the Resort. The A/C is poorly designed. Be prepared to sleep in 75 degree temperatures. Food options are minimal and the staff doesn’t butler your needs as stated. Beaches and water surrounding the bungalows were covered in seaweed. Vat tax is 16%!!! I won’ be returning anytime soon.
As a first time traveler to Carmen De Playa, Mexico I was disappointed upon arrival. Palafitos Resort didn’t provide where and how to find the private transport driver. Lengthy process to get thru the airport to the Resort. The A/C is poorly designed. Be prepared to sleep in 75 degree temperatures. Food options are minimal and the staff doesn’t butler your needs as stated. Beaches and water surrounding the bungalows were covered in seaweed. Vat tax is 16%!!! I won’ be returning anytime soon.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-10: 2022.669631595947USD
- 2026-11-11: 2044.4633956038817USD
- 2026-11-12: 2038.9497998698728USD
- 2026-11-13: 2107.3634264998777USD
- 2026-11-14: 1956.2207964876707USD
- 2026-11-15: 1924.2796512770994USD
- 2026-11-16: 1924.2796512770994USD
- 2026-11-17: 1989.994039630859USD
- 2026-11-18: 2073.2701656556396USD
- 2026-11-19: 2052.8963865340575USD
- 2026-11-20: 1948.7832799472656USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 1991.4829597904052USD
- 2026-11-25: 1970.3537536137694USD
- 2026-11-26: 2028.7762614094236USD
- 2026-11-27: 1859.352841607788USD
- 2026-11-28: 1871.3524836292722USD
- 2026-11-29: 1916.748540798584USD
- 2026-11-30: 1961.636166269165USD
- 2026-12-01: 2032.6495791014402USD
- 2026-12-02: 1880.6960740970458USD
- 2026-12-03: 1974.388783102783USD
- 2026-12-04: 1996.5171420335691USD
- 2026-12-05: 1922.074267477783USD
- 2026-12-06: 1906.070249003784USD
- 2026-12-07: 1868.6962958398435USD
- 2026-12-08: 1939.4398257152097USD
- 2026-12-09: 1939.4398257152097USD
- 2026-12-10: NO DATA
- 2026-12-11: 2110.526683630859USD
- 2026-12-12: 1965.757569203247USD
- 2026-12-13: 1983.019997002319USD
- 2026-12-14: 1942.021765038452USD
- 2026-12-15: 2116.932623316284USD
- 2026-12-16: 1851.3940872111814USD
- 2026-12-17: 2027.1050578594968USD
- 2026-12-18: 1817.9878630916746USD
- 2026-12-19: 2006.542456033081USD
- 2026-12-20: 1849.236249677368USD
- 2026-12-21: 1996.0206990780027USD
- 2026-12-22: 1881.6034039774167USD
- 2026-12-23: 2020.8616473853758USD
- 2026-12-24: 2281.8296113948973USD
- 2026-12-25: 2276.270376695434USD
- 2026-12-26: 2282.9095519296875USD
- 2026-12-27: 2181.5377804559325USD
- 2026-12-28: 2397.727380040527USD
- 2026-12-29: 2221.0795163610837USD
- 2026-12-30: 2337.9784812966304USD
- 2026-12-31: NO DATA
- 2027-01-01: 2388.736640081787USD
- 2027-01-02: 2135.6662606315917USD
- 2027-01-03: 2215.3900403154294USD
- 2027-01-04: 1836.2894969459228USD
- 2027-01-05: 2006.542456033081USD
- 2027-01-06: 1964.6785823184812USD
- 2027-01-07: 1763.2351368256834USD
- 2027-01-08: 2011.1213385074461USD
- 2027-01-09: 1836.2894969459228USD
- 2027-01-10: 1935.7543770780028USD
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 72 horas antes da chegada através dos dados que constam da confirmação da reserva. Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Acesso aos quartos através de dispositivo móvel.
- Será cobrada uma taxa de check-out tardio
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviço de quartos
Serviço de estacionamento
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Área de piquenique/Mesas
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Apenas para adultos
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Parking Onsite
Serviços
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Cofre
Caixa ATM/Multibanco
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
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Internet
Wi-fi gratuito