Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
US$ 1.259
/ noite
Média para setembro
Preços para Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
Selecione datas para ver preços e disponibilidade
US$ 1.259
/ noite
Média para setembro
Média de preços por mês
Em Palafitos Overwater Bungalows, All & More Inclusive - Adults Only, a diária custa em média US$ 1.201 no mês mais barato (julho) e US$ 1.819 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 1.641 |
| fevereiro | US$ 1.819 |
| março | US$ 1.615 |
| abril | US$ 1.704 |
| maio | US$ 1.319 |
| junho | US$ 1.213 |
| julho | US$ 1.201 |
| agosto | US$ 1.295 |
| setembro | US$ 1.259 |
| outubro | US$ 1.346 |
| novembro | US$ 1.404 |
| dezembro | US$ 1.348 |
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Mais caro: fevereiro (aprox. US$ 1.819)
Mais barato: julho (aprox. US$ 1.201)
Sobre esta propriedade
Agende uma visita ao spa de serviço completo. Relaxe em uma das 4 piscinas externas ou aproveite para curtir a praia particular. esta propriedade em estilo mediterrâneo também oferece comodidades como Wi-Fi de cortesia e salão de banquetes...
Comodidades
Agende uma visita ao spa de serviço completo. Relaxe em uma das 4 piscinas externas ou aproveite para curtir a praia particular. esta propriedade em estilo mediterrâneo também oferece comodidades como Wi-Fi de cortesia e salão de banquetes.
Comodidades
Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
Jantar
Saboreie pratos da culinária internacional no OVERWATER GRILL & WINE BA, um dos 5 restaurantes nesta propriedade, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com uma bebida refrescante em um dos 6 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h e 11h.
Quartos
Sinta-se em casa em um de nossos 30 quartos com ar-condicionado, piscinas particulares não aquecidas e smart TVs. Os quartos possuem varandas particulares. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Em Playa del Carmen (na área de Maroma), Palafitos Overwater Bungalows, All & More Inclusive - Adults Only - All inclusive fica a 15 minutos de carro de Praia Maroma e de Parque Ecológico Tres Rios. Esta propriedade com tudo incluído fica a 17,1 km de Praia principal de Playa del Carmen e a 17 km de Quinta Avenida.
Lugares próximos
Praia Maroma(0.1 milhas)
Praia do Paraíso(0.5 milhas)
Parque Ecológico Tres Rios(4.6 milhas)
Campo de golfe Playa Paraiso(5.6 milhas)
Boutique Cirque du Soleil no Vidanta Riviera Maya(5.9 milhas)
Campo de Golfe Nicklaus Design(6.2 milhas)
Gran Coyote Golf(7.5 milhas)
Praia Xcalacoco(8 milhas)
Campo de golfe El Camaleón Mayakoba(8.1 milhas)
Chun-Zumbul (local de mergulho)(8.3 milhas)
Praia Punta Esmeralda(9.2 milhas)
Playa Avenida Colosio(9.8 milhas)
Plaza las Americas(10.2 milhas)
Playa 88(10.3 milhas)
Super Chedraui Selecto Avenida 10(10.4 milhas)
Aeroporto Internacional de Cozumel (CZM)(32.5 milhas)
Aeroporto Internacional de Cancún (CUN)(27.2 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Localização
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, Estado de Quintana Roo, México
Praia Maroma (0.1 milhas)
Praia do Paraíso (0.5 milhas)
Parque Ecológico Tres Rios (4.6 milhas)
Campo de golfe Playa Paraiso (5.6 milhas)
Boutique Cirque du Soleil no Vidanta Riviera Maya (5.9 milhas)
Campo de Golfe Nicklaus Design (6.2 milhas)
Opções de quarto
3
OVERWATER BUNGALOW
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
600 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulho
3
PALAFITOS ELITE OVERWATER BUNGALOW
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
600 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulho
Avaliações dos hóspedes sobre Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.5
Excepcional
Com base em 207 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Palafitos Overwater Bungalows, All & More Inclusive - Apenas para Adultos, os viajantes destacam consistentemente o serviço excepcional liderado por mordomos, os bangalôs luxuosos sobre a água com piscinas privativas e vista para o oceano, e a experiência memorável nos restaurantes, embora a presença recorrente de algas marinhas possa, às vezes, afetar a natação e a atmosfera da praia.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Palafitos Overwater Bungalows, All & More Inclusive - Apenas para Adultos, os viajantes destacam consistentemente o serviço excepcional liderado por mordomos, os bangalôs luxuosos sobre a água com piscinas privativas e vista para o oceano, e a experiência memorável nos restaurantes, embora a presença recorrente de algas marinhas possa, às vezes, afetar a natação e a atmosfera da praia.
O serviço de limpeza e a limpeza geral recebem muitos elogios, com apenas algumas críticas ocasionais sobre a manutenção da piscina. As instalações, como o spa, a praia e as piscinas, as camas de Bali e o serviço de transfer do aeroporto – além do acesso à propriedade irmã vizinha – proporcionam conforto e opções. Espere uma escapada serena e focada em adultos, com serviço excepcional e conforto de alto nível.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes destacam o spa, as áreas de praia e piscina, as camas de Bali e o serviço conveniente de transfer do aeroporto, com acesso às comodidades da propriedade irmã vizinha. Alguns mencionaram falhas ocasionais, como serviço de bebidas limitado na piscina ou limpeza da piscina abaixo do esperado.
Avaliações dos hóspedes relacionadas
10
Jennifer
5 de abr. de 2025
·
Hospedou-se por 4 noites
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
10
Jose Rodrigo
1 de set. de 2024
·
Hospedou-se por 2 noites
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
Excelente, la atención, la variedad en comida, bebidas, gym, spa, bar, karaoke, disco, privacidad, limpieza, todo perfecto!
10
Pedro
10 de nov. de 2024
·
Hospedou-se por 3 noites
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
10
robert
6 de mar. de 2025
·
Hospedou-se por 4 noites
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
6
Marijan
27 de ago. de 2025
·
Hospedou-se por 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 de abr. de 2025
·
Hospedou-se por 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Katina
4 de mar. de 2025
·
Hospedou-se por 3 noites
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
10
Matthew
4 de abr. de 2025
·
Hospedou-se por 4 noites
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
10
Kyle Brandon
9 de mai. de 2025
·
Hospedou-se por 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Alexander S
22 de mar. de 2025
·
Hospedou-se por 7 noites
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O serviço de limpeza é consistentemente elogiado e muitos descrevem os quartos e as áreas externas como muito limpos ou impecáveis. Uma avaliação mencionou a má limpeza da piscina.
Avaliações dos hóspedes relacionadas
10
Molly
13 de jul. de 2025
·
Hospedou-se por 5 noites
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
Everything was top notch! Clean, great staff, wonderful service, beautiful grounds.
6
Marijan
27 de ago. de 2025
·
Hospedou-se por 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
E.L.
3 de abr. de 2025
·
Hospedou-se por 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Aaron
14 de mar. de 2025
·
Hospedou-se por 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Ferida
28 de fev. de 2025
·
Hospedou-se por 5 noites
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
10
Marjory
13 de mai. de 2025
·
Hospedou-se por 4 noites
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
10
Kyle Brandon
9 de mai. de 2025
·
Hospedou-se por 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
DeAndre
17 de nov. de 2025
·
Hospedou-se por 3 noites
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back.
10
Magalys
28 de set. de 2024
·
Hospedou-se por 4 noites
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Kimberly Ann
29 de mai. de 2024
·
Hospedou-se por 4 noites
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os bangalôs sobre a água são amplamente elogiados pelos toques de luxo – piscinas privativas, painéis de vidro no chão, chuveiros ao ar livre e vistas expansivas para o mar – criando uma estadia tranquila e romântica. Alguns hóspedes relataram problemas com o ar condicionado ou manutenção no quarto, e as algas ou barreiras afetaram a vista/natação para algumas pessoas.
Avaliações dos hóspedes relacionadas
10
Glenn
22 de nov. de 2025
·
Hospedou-se por 4 noites
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 de jun. de 2025
·
Hospedou-se por 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
10
Christopher
23 de fev. de 2025
·
Hospedou-se por 2 noites
The peacefulness of the ocean right under your feet
The peacefulness of the ocean right under your feet
8
Alejandro
16 de jun. de 2024
·
Hospedou-se por 3 noites
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
10
Jennifer
28 de set. de 2024
·
Hospedou-se por 5 noites
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
10
Joshua
2 de jun. de 2025
·
Hospedou-se por 6 noites
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 de mar. de 2025
·
Hospedou-se por 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
4
juan carlos
27 de mai. de 2024
·
Hospedou-se por 3 noites
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
6
sheila
12 de out. de 2024
·
Hospedou-se por 6 noites
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
10
Charles
8 de jun. de 2024
·
Hospedou-se por 5 noites
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço se destaca, especialmente o suporte personalizado dos mordomos, com a equipe amplamente descrita como atenciosa, profissional e proativa. Reclamações ocasionais mencionam check-in lento ou atenção limitada na piscina.
Avaliações dos hóspedes relacionadas
10
Amy
4 de mai. de 2025
·
Hospedou-se por 8 noites
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
10
Danette K
10 de jul. de 2025
·
Hospedou-se por 6 noites
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!
10
E.L.
3 de abr. de 2025
·
Hospedou-se por 4 noites
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
10
Adam
16 de ago. de 2025
·
Hospedou-se por 4 noites
Everything was fantastic! Especially the service!
Everything was fantastic! Especially the service!
10
Carlos
11 de jul. de 2025
·
Hospedou-se por 3 noites
Next level VIP service worth every penny.
Next level VIP service worth every penny.
4
gabriel
23 de dez. de 2023
·
Hospedou-se por 2 noites
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
muy lento el check inn, al llegar a la puerta de entrada dijeron que no estaba nuestro registro y luego resulto que siempre si pero nos entretuvieron, no dejaban entrar a un transporte privado que nos trajo, no nos sentimos bien venidos
10
Mathieu
14 de jul. de 2025
·
Hospedou-se por 4 noites
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
The absolute best experience for an anniversary or honeymoon! The staff is amazing. The Butlers were so nice and attentive and everyone was so amazing throughout the stay!
10
Kyle Brandon
9 de mai. de 2025
·
Hospedou-se por 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Jen
14 de ago. de 2025
·
Hospedou-se por 5 noites
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
Lane
23 de nov. de 2025
·
Hospedou-se por 7 noites
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
This day was absolutely amazing, the service was outstanding. I have never been to a resort like it anywhere and I’ve been to Tahiti. I’ve been to Japan. I’ve been all over the world and this was the most amazing stay that I have ever experienced. I would encourage Anybody to. do the all-inclusive plus and they really mean Plus.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização cênica e tranquila sobre a água, na Praia Maroma. As algas (sargassum) podem, às vezes, limitar a natação ou causar odores, embora os esforços da equipe para removê-las sejam notados.
Avaliações dos hóspedes relacionadas
10
Franchesca Powell
7 de abr. de 2024
·
Hospedou-se por 4 noites
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
This was our second time there and we love it. So quiet, luxurious, attentive and serene. Aldo is an amazing head of butlers and is top notch. We miss our folks from the last time but he was still there and took great care of us. Seaweed is a concern for this whole carribean/gulf region but they work hard to control it. The seaweed was better this year. Likely environmental. You can't go wrong if you wave to relax and have peace. We are young there and we are mid 40's. Average age is about 55 it seems. We were the only Black people there the whole time we were there and that was on the other properties as well as far as we could see. Let's just say everyone knew who we were and where we stayed. Still an awesome experience and worth the money for what you get!
2
PARAS
21 de jul. de 2025
·
Hospedou-se por 2 noites
Lots of seaweeds and no view.
Lots of seaweeds and no view.
10
Marcus
7 de jun. de 2025
·
Hospedou-se por 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
6
Marijan
27 de ago. de 2025
·
Hospedou-se por 6 noites
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
Unique was only restaurant at Palafitos Ocean was not swimmable and smells around the area on the beach not so good ( poor conditions in that department), room didn’t have iron, around the pool no one is asking for drinks, cleanliness at the pool poor. Butlers have a nice smile but work is small. Spa excellent. Entertainment 5 out of 10 Overall 5 out of 10
10
Daisy
24 de jun. de 2025
·
Hospedou-se por 4 noites
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno
4
juan carlos
27 de mai. de 2024
·
Hospedou-se por 3 noites
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again
10
Alexander S
22 de mar. de 2025
·
Hospedou-se por 7 noites
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
10
Jen
14 de ago. de 2025
·
Hospedou-se por 5 noites
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
Staff was very nice, courteousness, and polite. Greatest time staying in over water bungalow. Great food all around the resort. The seaweed patches were big but resort cleaned them up very fast.
10
AMIT
11 de jun. de 2025
·
Hospedou-se por 1 noite
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.
4
Santiago Rivera Robles
5 de set. de 2025
·
Hospedou-se por 1 noite
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
Aunque el tema del sargazo no es culpa del hotel. Si es vender algo que no está en las condiciones para venderse. Es un hotel en el agua. Y si el hotel está lleno de sargazo que no se puede uno meter al mar o incluso abrir la ventana porque huele mal. Pues sería bueno que el hotel invierta en cómo detener el sargazo para que no entre en esa zona específica.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A gastronomia recebe excelentes avaliações, especialmente no restaurante Palafitos, com muitos elogiando as refeições excelentes e o serviço de quarto 24 horas. As necessidades alimentares são bem atendidas; alguns gostariam de uma qualidade superior em alguns momentos.
Avaliações dos hóspedes relacionadas
10
Glenn
22 de nov. de 2025
·
Hospedou-se por 4 noites
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
The very helpful always there to ask if they could help with anything staff. The over the water room was amazing. 24 hour room service. The Restaurants was amazing
10
Marcus
7 de jun. de 2025
·
Hospedou-se por 3 noites
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.
8
HENRIQUE
23 de out. de 2024
·
Hospedou-se por 7 noites
The food was amazing
The food was amazing
10
Joshua
2 de jun. de 2025
·
Hospedou-se por 6 noites
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.
10
Aaron
14 de mar. de 2025
·
Hospedou-se por 4 noites
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
10
Kyle Brandon
9 de mai. de 2025
·
Hospedou-se por 3 noites
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time. The attention to detail and cleanliness was amazing and every request was fulfilled. Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip. The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing. The property and amenities were great including the spa, beach and pools. They worked tirelessly go get rid of the sargassium that washed ashore. We will definatly be back and add on a few extra days.
10
Tannesha
26 de out. de 2024
·
Hospedou-se por 4 noites
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
10
Magalys
28 de set. de 2024
·
Hospedou-se por 4 noites
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
10
Charles
8 de jun. de 2024
·
Hospedou-se por 5 noites
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
10
Ann
1 de abr. de 2025
·
Hospedou-se por 7 noites
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Chu
8 de jul. de 2026
·
Hospedou-se por 2 noites
Avoid late May to September as the beach isnt clear due to seaweed. We didn't even put our feet in the water. I know It is not really the staffs fault but that is why it 4 stars. Resorts and all inclusive service is 5 stars. Staffs still kind expect tips which is fine but when they kinda show it in their actions would be a turn off for us so no tip for those that showed. We do tip Staffs genuinely give service and didnt show expectations even deep down we know they want them but it kindda kill the vacation moods when they show. We have 2 butlers for our stay. We didnt like our night shift guy seem lazy and not very caring or accommodating. Lastly dont sign up for the sale invitation they will say it only take 45 minutes but always dragging out to more than 1 hour and when I try to cut it off second sale person/manager try to push for sale didnt like that feeling of pressure even we sorta expect and we told them we aren't interested but we will try to get free massages but just not worth it. If we can pay this type of money for the stay no need to kill the moods over free stuff but we signed up becusee the original sale person was so nice try to get us to sign up. Free massage wasnt the main reason but regret to do it becuase it kindda kill our mood for few hours. Over all if the quality control read this maybe try to train staffs again regarding how they should earn their tip even if they dont get tips they should reconsidering give better service instead provide worse ser.
Avoid late May to September as the beach isnt clear due to seaweed. We didn't even put our feet in the water. I know It is not really the staffs fault but that is why it 4 stars. Resorts and all inclusive service is 5 stars. Staffs still kind expect tips which is fine but when they kinda show it in their actions would be a turn off for us so no tip for those that showed. We do tip Staffs genuinely give service and didnt show expectations even deep down we know they want them but it kindda kill the vacation moods when they show. We have 2 butlers for our stay. We didnt like our night shift guy seem lazy and not very caring or accommodating. Lastly dont sign up for the sale invitation they will say it only take 45 minutes but always dragging out to more than 1 hour and when I try to cut it off second sale person/manager try to push for sale didnt like that feeling of pressure even we sorta expect and we told them we aren't interested but we will try to get free massages but just not worth it. If we can pay this type of money for the stay no need to kill the moods over free stuff but we signed up becusee the original sale person was so nice try to get us to sign up. Free massage wasnt the main reason but regret to do it becuase it kindda kill our mood for few hours. Over all if the quality control read this maybe try to train staffs again regarding how they should earn their tip even if they dont get tips they should reconsidering give better service instead provide worse ser.
6
Jennifer
1 de jul. de 2026
·
Hospedou-se por 4 noites
As a first time traveler to Carmen De Playa, Mexico I was disappointed upon arrival. Palafitos Resort didn’t provide where and how to find the private transport driver. Lengthy process to get thru the airport to the Resort. The A/C is poorly designed. Be prepared to sleep in 75 degree temperatures. Food options are minimal and the staff doesn’t butler your needs as stated. Beaches and water surrounding the bungalows were covered in seaweed. Vat tax is 16%!!! I won’ be returning anytime soon.
As a first time traveler to Carmen De Playa, Mexico I was disappointed upon arrival. Palafitos Resort didn’t provide where and how to find the private transport driver. Lengthy process to get thru the airport to the Resort. The A/C is poorly designed. Be prepared to sleep in 75 degree temperatures. Food options are minimal and the staff doesn’t butler your needs as stated. Beaches and water surrounding the bungalows were covered in seaweed. Vat tax is 16%!!! I won’ be returning anytime soon.
6
Ann
10 de jun. de 2026
·
Hospedou-se por 3 noites
There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ....
There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ....
8
Mario
4 de jun. de 2026
·
Hospedou-se por 2 noites
The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean.
The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean.
10
Danielle
22 de mai. de 2026
·
Hospedou-se por 4 noites
The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate! Lomas hospitality transport from Cancun airport was amazing and friendly but the driver for departure home was terrible! Not friendly, no hello! No discussion it was like night and day from the person who initially picked us up. Thankfully, I could look pass the nonchalant attitude of the driver because I couldn’t let his attitude wrinkle my outfit. The Catamaran experience was nice! Special shout out for excellent service at Palafitos Restaurant: Elisio. Israel, and Rusel very friendly and accommodating faces. The butlers at Palafitos were Liz, Karla, Aldo, Yasser, Fernanda and the bartender Francisco were all amazing. Alvaro our beach attendant and welcome helper were exceptional employees! They know how to make a vacation top notch. Thank you to everyone here and I truly appreciate Tristan’s and Mafer’s workouts! Excellent staff!
The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate! Lomas hospitality transport from Cancun airport was amazing and friendly but the driver for departure home was terrible! Not friendly, no hello! No discussion it was like night and day from the person who initially picked us up. Thankfully, I could look pass the nonchalant attitude of the driver because I couldn’t let his attitude wrinkle my outfit. The Catamaran experience was nice! Special shout out for excellent service at Palafitos Restaurant: Elisio. Israel, and Rusel very friendly and accommodating faces. The butlers at Palafitos were Liz, Karla, Aldo, Yasser, Fernanda and the bartender Francisco were all amazing. Alvaro our beach attendant and welcome helper were exceptional employees! They know how to make a vacation top notch. Thank you to everyone here and I truly appreciate Tristan’s and Mafer’s workouts! Excellent staff!
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: 1555.4050604980469USD
- 2026-09-19: 432.02184059753415USD
- 2026-09-20: 437.7121919250488USD
- 2026-09-21: 423.04616499938965USD
- 2026-09-22: 456.20897778320307USD
- 2026-09-23: 456.20897778320307USD
- 2026-09-24: 456.9652297729492USD
- 2026-09-25: 437.6873898864746USD
- 2026-09-26: 406.81806504821776USD
- 2026-09-27: 1484.6658631225584USD
- 2026-09-28: 1542.641539099121USD
- 2026-09-29: 425.62480632629394USD
- 2026-09-30: 1554.1341311767576USD
- 2026-10-01: 1554.1341311767576USD
- 2026-10-02: 1554.0155858398437USD
- 2026-10-03: 431.9846375396728USD
- 2026-10-04: 1554.0155858398437USD
- 2026-10-05: 1547.1382748046874USD
- 2026-10-06: 1495.885492651367USD
- 2026-10-07: 1544.6437782470703USD
- 2026-10-08: 449.71280541992184USD
- 2026-10-09: 1782.0099368652343USD
- 2026-10-10: 505.562722491455USD
- 2026-10-11: 1599.1104562011717USD
- 2026-10-12: 1554.0155858398437USD
- 2026-10-13: 1571.1270307128905USD
- 2026-10-14: 1781.8852260498045USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 1787.9073571899412USD
- 2026-10-18: 1527.8683519531248USD
- 2026-10-19: 1533.6318132446288USD
- 2026-10-20: NO DATA
- 2026-10-21: 1785.0111236572263USD
- 2026-10-22: 1559.129149645996USD
- 2026-10-23: 1557.6578422729492USD
- 2026-10-24: 1557.0345684448241USD
- 2026-10-25: 1549.1319663574218USD
- 2026-10-26: 1549.1319663574218USD
- 2026-10-27: 1530.6285245849608USD
- 2026-10-28: 456.06023561401366USD
- 2026-10-29: 1528.6264255615233USD
- 2026-10-30: 1555.1346201904296USD
- 2026-10-31: 1496.557669934082USD
- 2026-11-01: 1495.5905305541992USD
- 2026-11-02: 1731.0452507080076USD
- 2026-11-03: 1530.7118986694336USD
- 2026-11-04: NO DATA
- 2026-11-05: 1925.0559045288085USD
- 2026-11-06: 1953.0862717285154USD
- 2026-11-07: 1954.9122342407225USD
- 2026-11-08: 608.410891229248USD
- 2026-11-09: NO DATA
- 2026-11-10: 1901.946710180664USD
- 2026-11-11: 1984.9035038574218USD
- 2026-11-12: 1953.0862717285154USD
- 2026-11-13: NO DATA
- 2026-11-14: 1857.9780205200193USD
- 2026-11-15: 1779.8878912597654USD
- 2026-11-16: 1557.023078234863USD
- 2026-11-17: 1555.1346201904296USD
- 2026-11-18: 1555.025743444824USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: tratamentos de spa. As reservas podem ser feitas contatando propriedade antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- Hóspedes de até 18 anos não são permitidos nesta propriedade somente para adultos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Acesso aos quartos por meio de dispositivo móvel.
- Será cobrada uma taxa para o check-out tardio
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Área de piquenique/Mesas
Café da manhã no quarto
Quarto para alérgicos disponível
Apenas para adultos
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking Onsite
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Praia (na proximidade)
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Water Park
Internet
Wi-fi grátis