Grand Sunset Princess - All Inclusive
US$ 177
/noite
Média para setembro
Preços para Grand Sunset Princess - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 177
/noite
Média para setembro
Preços médios mensais
Em Grand Sunset Princess - All Inclusive, o preço por noite é, em média, US$ 177 no mês mais barato (setembro) e US$ 797 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 393 |
| fevereiro | US$ 458 |
| março | US$ 465 |
| abril | US$ 366 |
| maio | US$ 232 |
| junho | US$ 181 |
| julho | US$ 204 |
| agosto | US$ 187 |
| setembro | US$ 177 |
| outubro | US$ 194 |
| novembro | US$ 246 |
| dezembro | US$ 797 |
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Mais caro: dezembro (aprox. US$ 797)
Mais barato: setembro (aprox. US$ 177)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 12 piscinas exteriores ou 4 banheiras de hidromassagem. Em alternativa, experimente uma di...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 12 piscinas exteriores ou 4 banheiras de hidromassagem. Em alternativa, experimente uma discoteca. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste alojamento. As ondas e o areal ficam à distância de uma viagem de autocarro. E o melhor de tudo, não tem de pagar bilhete!
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Planeia um evento em Playa del Carmen? Este alojamento dispõe de uma zona para conferências e de 5 salas de reuniões, com uma área total de 504 metros quadrados. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para conviver na receção grátis, organizada diariamente. Quando lhe apetecer tomar um copo, dirija-se a um dos 15 bares/lounges, 2 bares na praia ou 3 bares junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:30.
Quartos
Os 672 quartos, com produtos grátis no minibar e uma máquina de café expresso, farão com que se sinta em casa. As unidades contam com uma varanda com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene grátis e secadores de cabelo.
Localização
Ao alojar-se Grand Sunset Princess - All Inclusive em Playa del Carmen, ficará numa área comercial, a 15 minutos de carro de Calle Quinta Avenida e de Campo de Golfe El Camaleón Mayakoba. Este alojamento com tudo incluído está a 9,9 km (6,1 mi) de Playa del Carmen (praia principal) e a 12,2 km (7,6 mi) de Praia de Maroma.
O que há nas proximidades
Praia Xcalacoco(0.7 milhas)
Chun-Zumbul (local de mergulho)(0.8 milhas)
Gran Coyote Golf(2.2 milhas)
Campo de Golfe El Camaleón Mayakoba(2.2 milhas)
Playa Punta Esmeralda(2.4 milhas)
Playa 88(2.8 milhas)
Parque Ecológico Tres Rios(3 milhas)
Playa Avenida Colosio(3.1 milhas)
Plaza 28 de Julio(3.6 milhas)
Igreja de Guadalupe(4.4 milhas)
Temazcal Natura(4.9 milhas)
Plaza Las Américas(5.2 milhas)
Super Chedraui Selecto Avenida 10(5.3 milhas)
Mario Villanueva Madrid(5.4 milhas)
Calle Quinta Avenida(5.5 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(26.4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(33.1 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, Estado de Quintana Roo, México
Praia Xcalacoco (0.7 milhas)
Chun-Zumbul (local de mergulho) (0.8 milhas)
Gran Coyote Golf (2.2 milhas)
Campo de Golfe El Camaleón Mayakoba (2.2 milhas)
Playa Punta Esmeralda (2.4 milhas)
Playa 88 (2.8 milhas)
Opções de quartos
5
Deluxe Suite, Garden View
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
597 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Family Club Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 3
635 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Family Club Room - Pool Access, Pool View
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
1 Cama De Casal Extragrande
e 1 Beliche
Dormidas 3
640 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Deluxe Suite, Pool Access (with Bathtub, Pool View)
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
597 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Suite
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
484 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina privada
4
Super Saver
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
512 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Laguna Villa Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
640 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
10
Platinum Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
2 Camas De Casal
Dormidas 3
640 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Grand Sunset Princess - All Inclusive
8.2
Muito Bom
Com base em 788 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
50%
Família
31%
Grupos
17%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Grand Sunset Princess - Tudo Incluído, os viajantes encontram áreas tropicais com muitas piscinas e abundante vida selvagem; os hóspedes frequentemente elogiam a simpatia da equipe, mas também observam algumas áreas desatualizadas ou fechadas devido a reformas, condições rochosas ou com algas na praia e transportes internos lentos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Grand Sunset Princess - Tudo Incluído, os viajantes encontram áreas tropicais com muitas piscinas e abundante vida selvagem; os hóspedes frequentemente elogiam a simpatia da equipe, mas também observam algumas áreas desatualizadas ou fechadas devido a reformas, condições rochosas ou com algas na praia e transportes internos lentos.
Os buffets são frequentemente descritos como medíocres ou repetitivos, enquanto vários hóspedes preferem os restaurantes a la carte, mas observam que as reservas podem ser difíceis de conseguir. Os quartos são geralmente espaçosos e confortáveis, especialmente as opções com acesso direto à piscina, mas problemas de manutenção e cheiros de mofo ocorrem com frequência e partes da propriedade parecem desgastadas. Há muitas atividades e shows noturnos, mas coatis podem ser um incômodo perto da comida, e o tamanho do resort significa que é preciso caminhar bastante. Espere uma estadia grande, animada e voltada para a família, com condições variáveis de refeições e praia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Muitas piscinas, bares, shows e atividades em uma propriedade muito grande, além de um bar esportivo 24 horas. Os pontos negativos incluem fechamentos relacionados à reforma, horário limitado do clube infantil e transportes internos lentos e pouco frequentes.
Avaliações dos hóspedes relacionadas
8
Najee
17 de nov. de 2025
·
A estadia foi de 4 noites
Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly.
Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly.
10
Anisha Faye
8 de mar. de 2025
·
A estadia foi de 7 noites
This property has beautiful grounds that are well maintained. There are multiple swimming pools that are kept crystal clear. All staff we encountered were both friendly and always happy to help. There is a lot of walking but we enjoyed that. For those who don’t, the property does offer shuttle services. There are a nice variety of dining options and there seems to be a bar around every corner. They also offer different shows each night and there are even activities to participate in during the day. This was our first trip here and we’d love to return!
This property has beautiful grounds that are well maintained. There are multiple swimming pools that are kept crystal clear. All staff we encountered were both friendly and always happy to help. There is a lot of walking but we enjoyed that. For those who don’t, the property does offer shuttle services. There are a nice variety of dining options and there seems to be a bar around every corner. They also offer different shows each night and there are even activities to participate in during the day. This was our first trip here and we’d love to return!
8
Pirjo
10 de mar. de 2025
·
A estadia foi de 9 noites
Hobie Cat & kayaking free. Felt peaceful there.
Hobie Cat & kayaking free. Felt peaceful there.
10
Carla
22 de abr. de 2025
·
A estadia foi de 7 noites
Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.
Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.
10
Anthony
5 de mai. de 2025
·
A estadia foi de 8 noites
great property- Unfortunately there was a lot of reservation and the gym location was changed half way into the stay - because of renovation. There was no notification of this prior to travel and during the travel. along the shore of the beach- there is a lot of rocks and seaweed- even when you walk 10 feet into the water- there is a lot of rocks. Its best to bring beach shoes to enjoy. The french restaurant on the resort is not that good. Besides those experiences, the resort and the employees are amazing and provided top not services. Overall I was very pleased and happy to celebrate my birthday there.
great property- Unfortunately there was a lot of reservation and the gym location was changed half way into the stay - because of renovation. There was no notification of this prior to travel and during the travel. along the shore of the beach- there is a lot of rocks and seaweed- even when you walk 10 feet into the water- there is a lot of rocks. Its best to bring beach shoes to enjoy. The french restaurant on the resort is not that good. Besides those experiences, the resort and the employees are amazing and provided top not services. Overall I was very pleased and happy to celebrate my birthday there.
8
liqun Lauren
15 de fev. de 2025
·
A estadia foi de 7 noites
Older property and facility. Buffet dinner service need to improve. Bar service were great
Older property and facility. Buffet dinner service need to improve. Bar service were great
10
Dillon Richard
18 de mar. de 2025
·
A estadia foi de 6 noites
Amazing for families or travellers who want a little bit of everything. Sections of the resort were loud and entertaining. Other sections were quiet and relaxing. Our room had a light out and a leak from the air conditioner. Both were fixed quickly. Beach was really nice with soft sand. The ocean was rocky and hard for walking in the shallow area of the water. The grounds are huge but really nice and easy to walk around. They could use more internal shuttles for people wanted me to get around quicker.
Amazing for families or travellers who want a little bit of everything. Sections of the resort were loud and entertaining. Other sections were quiet and relaxing. Our room had a light out and a leak from the air conditioner. Both were fixed quickly. Beach was really nice with soft sand. The ocean was rocky and hard for walking in the shallow area of the water. The grounds are huge but really nice and easy to walk around. They could use more internal shuttles for people wanted me to get around quicker.
10
Vishnu Vishnubhavan
24 de mar. de 2025
·
A estadia foi de 5 noites
First of all, the staff at the restaurants are amazing! When it comes to food, the two buffet restaurants offer a wide variety of options, and there are also several à la carte restaurants, but reservations need to be made at least two days in advance. The food overall is excellent. I stayed near the pool restaurants, which are a bit far from the lobby and buffet restaurants but conveniently close to the beach and pool bar. The best part is the 24-hour sports bar, which offers a great selection of cocktails along with snacks. Overall, a fantastic experience
First of all, the staff at the restaurants are amazing! When it comes to food, the two buffet restaurants offer a wide variety of options, and there are also several à la carte restaurants, but reservations need to be made at least two days in advance. The food overall is excellent. I stayed near the pool restaurants, which are a bit far from the lobby and buffet restaurants but conveniently close to the beach and pool bar. The best part is the 24-hour sports bar, which offers a great selection of cocktails along with snacks. Overall, a fantastic experience
8
Tariq
27 de dez. de 2025
·
A estadia foi de 3 noites
We had an overall great stay. The food was fresh and enjoyable, and the staff were consistently friendly and welcoming. However, there were a few areas that took away from the experience. The beach could have been better maintained, as there were sandbag type materials protruding through the sand in several areas, particularly around the lifeguard tower, which was an eyesore. The shuttle system was also frustrating, with long wait times that often left us walking long distances across the resort, which became tiring. We were also disappointed to find the sports facility closed on Sunday. We had planned to play sports with friends and traveled quite a distance to get there, only to learn it was closed, and this was not communicated to us in advance. Additionally, we were not informed ahead of time that construction was taking place across much of the resort and that some restaurants were closed, which was disappointing. Despite these challenges, the resort itself is beautiful, and we were pleasantly surprised by the abundance of wildlife throughout the property.
We had an overall great stay. The food was fresh and enjoyable, and the staff were consistently friendly and welcoming. However, there were a few areas that took away from the experience. The beach could have been better maintained, as there were sandbag type materials protruding through the sand in several areas, particularly around the lifeguard tower, which was an eyesore. The shuttle system was also frustrating, with long wait times that often left us walking long distances across the resort, which became tiring. We were also disappointed to find the sports facility closed on Sunday. We had planned to play sports with friends and traveled quite a distance to get there, only to learn it was closed, and this was not communicated to us in advance. Additionally, we were not informed ahead of time that construction was taking place across much of the resort and that some restaurants were closed, which was disappointing. Despite these challenges, the resort itself is beautiful, and we were pleasantly surprised by the abundance of wildlife throughout the property.
10
Yoshiko
19 de fev. de 2025
·
A estadia foi de 9 noites
Big resort. Many pools and bars. Spacious and nicely laid out with many areas to enjoy relaxing or being in with the crowd. The chill out is a beautiful space to dine but really expensive for the food itself. Basically paying for ambience. Same with a la carte restaurants. Thoroughly enjoyed and comfortable during the entire stay. Will consider coming back!
Big resort. Many pools and bars. Spacious and nicely laid out with many areas to enjoy relaxing or being in with the crowd. The chill out is a beautiful space to dine but really expensive for the food itself. Basically paying for ambience. Same with a la carte restaurants. Thoroughly enjoyed and comfortable during the entire stay. Will consider coming back!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As áreas e piscinas são frequentemente mencionadas como bem conservadas e limpas diariamente. Questões recorrentes incluem cheiros de mofo em alguns quartos, pragas ocasionais (baratas) e áreas com algas ou água suja na piscina.
Avaliações dos hóspedes relacionadas
8
TAMYA E
28 de fev. de 2025
·
A estadia foi de 4 noites
They cleaned the grounds and pools daily.
They cleaned the grounds and pools daily.
4
Young
28 de fev. de 2025
·
5 nights 6 days, arrived on Friday. No reservations for restaurants that require reservations on weekends. The buffet menu is always the same. I have never felt that the staff was friendly. The hotel room is not clean. The pillows are sweaty and smell like rags, so they have to be changed several times. There is mold on the bed sheets.
5 nights 6 days, arrived on Friday. No reservations for restaurants that require reservations on weekends. The buffet menu is always the same. I have never felt that the staff was friendly. The hotel room is not clean. The pillows are sweaty and smell like rags, so they have to be changed several times. There is mold on the bed sheets.
2
Doosik
28 de fev. de 2025
·
A estadia foi de 5 noites
5 nights 6 days, arrived on Friday. The restaurant that requires reservations is fully booked on the weekend, so I couldn't make a reservation. The buffet is always the same food and the same desserts, and there's nothing to change. The pool is generally unclean, with animal droppings and bugs floating around. The pillows smelled like sweat and rags, and they changed them several times. The bed sheets were moldy. They didn't change the bed sheets even though they cleaned them every day.
5 nights 6 days, arrived on Friday. The restaurant that requires reservations is fully booked on the weekend, so I couldn't make a reservation. The buffet is always the same food and the same desserts, and there's nothing to change. The pool is generally unclean, with animal droppings and bugs floating around. The pillows smelled like sweat and rags, and they changed them several times. The bed sheets were moldy. They didn't change the bed sheets even though they cleaned them every day.
8
Valentyn
14 de out. de 2024
·
A estadia foi de 9 noites
The hotel all inclusive. But it’s hard to find food for lunch if you don’t want to change the swimsuit. Some days it were no options at all. Super swimming pools. Really clean property with cute wildlife animals .
The hotel all inclusive. But it’s hard to find food for lunch if you don’t want to change the swimsuit. Some days it were no options at all. Super swimming pools. Really clean property with cute wildlife animals .
6
Jeffrey
13 de abr. de 2025
·
A estadia foi de 7 noites
The outside property is beautiful and well kept. The rooms were clean but had a sewer smell constantly. We booked a swim up suite with a king bed and we received two double beds pushed together. Our swim up was nice but the water loungers and stairs could use new tiles or a good scrubbing. The loungers had algae growing between cracks. The buffet was always clean and staff were great and attentive to our needs. The quality of the food could be better. I felt the meat tasted like meat glue and the dessert wasn’t good at all. This resort had a beautiful property but most likely won’t be staying here again.
The outside property is beautiful and well kept. The rooms were clean but had a sewer smell constantly. We booked a swim up suite with a king bed and we received two double beds pushed together. Our swim up was nice but the water loungers and stairs could use new tiles or a good scrubbing. The loungers had algae growing between cracks. The buffet was always clean and staff were great and attentive to our needs. The quality of the food could be better. I felt the meat tasted like meat glue and the dessert wasn’t good at all. This resort had a beautiful property but most likely won’t be staying here again.
6
Juan Manuel
3 de nov. de 2024
·
A estadia foi de 4 noites
Wish the pool could have been cleaner
Wish the pool could have been cleaner
6
Karla
16 de mar. de 2025
·
A estadia foi de 3 noites
El hotel es muy grande por lo que hay carritos que te llevan pero nunca pasaban y teniamos que caminar, la limpieza de los cuartos nunca la hicieron bien, solo tendian la cama y no bien, todo el lugar huele a humedad, la comida de los buffet malisima y nada variada, los tragos los hacen con alcohol del mas corriente y si les pides otro como Bacardi se enojan y lo peor si no eres extranjero y traes dollares no hay quien te haga caso.Muy decepcionada.
El hotel es muy grande por lo que hay carritos que te llevan pero nunca pasaban y teniamos que caminar, la limpieza de los cuartos nunca la hicieron bien, solo tendian la cama y no bien, todo el lugar huele a humedad, la comida de los buffet malisima y nada variada, los tragos los hacen con alcohol del mas corriente y si les pides otro como Bacardi se enojan y lo peor si no eres extranjero y traes dollares no hay quien te haga caso.Muy decepcionada.
6
Bihter
19 de mar. de 2025
·
A estadia foi de 7 noites
Not good food and not clean
Not good food and not clean
8
Amir
29 de mar. de 2025
·
A estadia foi de 5 noites
Great Stay with a Few Minor Downsides We had a great experience at this hotel and would recommend it as a solid option for a vacation. The exterior cleanliness was excellent, and the surrounding environment was well-maintained. However, the rooms felt a bit outdated, as the hotel hasn’t been renovated in a while, which slightly affected the overall interior cleanliness. The buffet food was good, but it didn’t particularly excite us. That said, the hotel offered a peaceful landscape, plenty of fun activities, and interesting events that made our stay enjoyable. Overall, a great place to relax and unwind!
Great Stay with a Few Minor Downsides We had a great experience at this hotel and would recommend it as a solid option for a vacation. The exterior cleanliness was excellent, and the surrounding environment was well-maintained. However, the rooms felt a bit outdated, as the hotel hasn’t been renovated in a while, which slightly affected the overall interior cleanliness. The buffet food was good, but it didn’t particularly excite us. That said, the hotel offered a peaceful landscape, plenty of fun activities, and interesting events that made our stay enjoyable. Overall, a great place to relax and unwind!
8
Rafael Semenovich
14 de out. de 2024
·
A estadia foi de 8 noites
Good people, good service. The food is worse than half year prior, any soups are very spicy, no salt in food and on the tables. Too noisy in the buffet, no wheat bread. ALso too much coaty, they are sleeping on the night on balcony in the chairs and poo on the floor, make noisy, and taking all trash from the trash cans. We've was tri times in your resort in 1.5 year but will be not coming again because the animal's restroom on the balcony is not what we've expected for us vacations. Also, before the room will be ready for your customers need to check: what is does not working. I don't need to call to plumbing, electric, manager. etc. to fix a lot of the small problems.
Good people, good service. The food is worse than half year prior, any soups are very spicy, no salt in food and on the tables. Too noisy in the buffet, no wheat bread. ALso too much coaty, they are sleeping on the night on balcony in the chairs and poo on the floor, make noisy, and taking all trash from the trash cans. We've was tri times in your resort in 1.5 year but will be not coming again because the animal's restroom on the balcony is not what we've expected for us vacations. Also, before the room will be ready for your customers need to check: what is does not working. I don't need to call to plumbing, electric, manager. etc. to fix a lot of the small problems.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com suítes com acesso direto à piscina sendo populares e algumas recentemente reformadas. Muitos se sentem desatualizados, com problemas de manutenção e odor (ar condicionado, água quente, instalações, TVs pequenas) relatados por vários hóspedes.
Avaliações dos hóspedes relacionadas
8
Barbara Louise
10 de nov. de 2025
·
A estadia foi de 8 noites
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.
6
Mie Suk
16 de set. de 2024
·
A estadia foi de 3 noites
The staff at this resort was excellent. It made my stay worth it. The rooms could use major upgrades, all of them. This is an older resort so I would say for an older resort it was ok. I enjoyed most food, but could have more variety. Overall if youre on a budget and you want to travel with people this is an affordable all inclusive. The bus was amazing! We never waited long.
The staff at this resort was excellent. It made my stay worth it. The rooms could use major upgrades, all of them. This is an older resort so I would say for an older resort it was ok. I enjoyed most food, but could have more variety. Overall if youre on a budget and you want to travel with people this is an affordable all inclusive. The bus was amazing! We never waited long.
10
Melissa M
11 de nov. de 2025
·
A estadia foi de 3 noites
I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing.
I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing.
8
christine
5 de jan. de 2025
·
A estadia foi de 5 noites
Resort was very nice. Room was great but shower head did not work and bath spa didn’t work. Nice bath though. We had a great time. Food was so so. Great property. Beach was awesome. People were great
Resort was very nice. Room was great but shower head did not work and bath spa didn’t work. Nice bath though. We had a great time. Food was so so. Great property. Beach was awesome. People were great
8
Stacey
14 de mar. de 2025
·
A estadia foi de 3 noites
The property is a very good value. The grounds are beautiful and well kept. The rooms are basic and slightly dated but clean and well kept. The in room alcohol is lacking (only Corona, water and a couple sodas). My biggest complaint is that there are no snacks in the room and room service is not included with the basic room rate. I would recommend for a quick economic get away.
The property is a very good value. The grounds are beautiful and well kept. The rooms are basic and slightly dated but clean and well kept. The in room alcohol is lacking (only Corona, water and a couple sodas). My biggest complaint is that there are no snacks in the room and room service is not included with the basic room rate. I would recommend for a quick economic get away.
8
Marisa C
15 de fev. de 2025
·
A estadia foi de 5 noites
Had amazing time! Need updates to room beds and TVs. Swim out should be less shaded or water should be heated in certain areas.
Had amazing time! Need updates to room beds and TVs. Swim out should be less shaded or water should be heated in certain areas.
8
Danielle
12 de abr. de 2025
·
A estadia foi de 8 noites
This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.
This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.
10
Amber Renee
16 de abr. de 2025
·
A estadia foi de 8 noites
This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.
This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.
8
Tearsa
5 de mar. de 2025
·
A estadia foi de 2 noites
I’ve visited this resort many times in the past when my kids were younger. It is still very nice and it’s the same as I remember. I had a swim out room which was nice with the exception of the sun shining down on that particular area. The rooms are the same.i only wish they could upgrade the TV size. It’s very small for such a large room. Food was just ok. The specialty restaurants are very nice though ( they are included with your stay)
I’ve visited this resort many times in the past when my kids were younger. It is still very nice and it’s the same as I remember. I had a swim out room which was nice with the exception of the sun shining down on that particular area. The rooms are the same.i only wish they could upgrade the TV size. It’s very small for such a large room. Food was just ok. The specialty restaurants are very nice though ( they are included with your stay)
6
Melissa
26 de mar. de 2025
·
A estadia foi de 6 noites
Upon arrival, the room we booked wasn't the one we got. DO NOT waste your money upgrading through Expedia!!! I payed $40 extra per night to get a king size bed. The only area they had this available on the website was in the family section and when we checked in they told me I couldn't get one because there wasn't any available for that area. So we had to pay again for the upgrade at the resort. ughhh Also there was wads of hair stuck to the shower walls and the vanity was sticky with something smeared on it. The amenities they told us they would give us with the upgrade were not much and not worth the extra$. If you are afraid of wild animals, this might not be the resort for you. There are Coati's everywhere scavenging for food. Keep your patio door locked because they know how to open them. Also the bell hop never showed up at 6:10 am to bring us to the shuttle so we had to practically run because where our room was located it is easily a 15 minute walk to the front and that's without lugging suitcases. The resort was beautiful and there was plenty of pool and food options, but I think that out of the 9 pools they offer, they should designate one for adults only. They had top shelf liquor which you rarely see at resorts.
Upon arrival, the room we booked wasn't the one we got. DO NOT waste your money upgrading through Expedia!!! I payed $40 extra per night to get a king size bed. The only area they had this available on the website was in the family section and when we checked in they told me I couldn't get one because there wasn't any available for that area. So we had to pay again for the upgrade at the resort. ughhh Also there was wads of hair stuck to the shower walls and the vanity was sticky with something smeared on it. The amenities they told us they would give us with the upgrade were not much and not worth the extra$. If you are afraid of wild animals, this might not be the resort for you. There are Coati's everywhere scavenging for food. Keep your patio door locked because they know how to open them. Also the bell hop never showed up at 6:10 am to bring us to the shuttle so we had to practically run because where our room was located it is easily a 15 minute walk to the front and that's without lugging suitcases. The resort was beautiful and there was plenty of pool and food options, but I think that out of the 9 pools they offer, they should designate one for adults only. They had top shelf liquor which you rarely see at resorts.
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Serviço
Muitos avaliadores elogiam a equipe simpática e prestativa, além dos concierges atenciosos. Outros relatam atendimento lento ou inconsistente, promoções agressivas ou ofertas de timeshare, dificuldades para fazer reservas em restaurantes e interrupções relacionadas a greves durante algumas estadias.
Avaliações dos hóspedes relacionadas
10
Amandine
17 de nov. de 2025
·
A estadia foi de 7 noites
Le personnel de l’hôtel est au petit soin . Séjour inoubliable . Nous recommandons cet établissement et reviendrons avec plaisir .
Le personnel de l’hôtel est au petit soin . Séjour inoubliable . Nous recommandons cet établissement et reviendrons avec plaisir .
8
Barbara Louise
10 de nov. de 2025
·
A estadia foi de 8 noites
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.
10
Charles
27 de abr. de 2025
·
A estadia foi de 7 noites
I must say that Norma and Johnny made this trip amazing. The best hosts i have ever experienced. The other staff was also very good especially the concierge desk. I misplaced my backpack with our passport in it and they had found it in 20 minutes and i had no idea where it was. (I thought someone may have taken it by accident or not) but those two were insanely helpful and kind and becsuse of this we will be certainly coming back to this resort. Food was pretty good and the room service alfredo was surprisingly delicious. I would recommend upgrading to the platinum. Very peaceful and sitting on the deck hungover in a jacuzzi is quite nice if you are older and can't handle it like you once could.
I must say that Norma and Johnny made this trip amazing. The best hosts i have ever experienced. The other staff was also very good especially the concierge desk. I misplaced my backpack with our passport in it and they had found it in 20 minutes and i had no idea where it was. (I thought someone may have taken it by accident or not) but those two were insanely helpful and kind and becsuse of this we will be certainly coming back to this resort. Food was pretty good and the room service alfredo was surprisingly delicious. I would recommend upgrading to the platinum. Very peaceful and sitting on the deck hungover in a jacuzzi is quite nice if you are older and can't handle it like you once could.
10
Marie-Andrée
22 de nov. de 2025
·
A estadia foi de 7 noites
The service staff were so nice and helpful. The service they provided was excellent!
The service staff were so nice and helpful. The service they provided was excellent!
2
Joseline
5 de set. de 2024
·
A estadia foi de 7 noites
For the price was a bad experience, they charge you for premium wifi, first time we ever have yo pay for having wifi, some of the staff were super rude, one of the days that we were there all the employees went on strike for the all day and we didn’t have room services for 2 days which we pay extra for room service and premium drinks, which we didn’t had and when the staff when on strike only one restaurant was working for all the guest there and food was poor, phones in our room wasn’t working for 2 days the bathtub also didn’t work at the beginning overall was a really bad experience, service and we did g event get compensation for the days that the staff wasn’t working, very bad everything,
For the price was a bad experience, they charge you for premium wifi, first time we ever have yo pay for having wifi, some of the staff were super rude, one of the days that we were there all the employees went on strike for the all day and we didn’t have room services for 2 days which we pay extra for room service and premium drinks, which we didn’t had and when the staff when on strike only one restaurant was working for all the guest there and food was poor, phones in our room wasn’t working for 2 days the bathtub also didn’t work at the beginning overall was a really bad experience, service and we did g event get compensation for the days that the staff wasn’t working, very bad everything,
4
Gesty-Rose
19 de nov. de 2025
·
A estadia foi de 7 noites
The room was okay but had a st4ong smell if urinr. The staff are not very friendly and rhe buffet lavks attention.
The room was okay but had a st4ong smell if urinr. The staff are not very friendly and rhe buffet lavks attention.
4
Alanis
14 de ago. de 2024
·
A estadia foi de 5 noites
Honest review; the property itself is huge, a lot of walking and beautiful scenery. The greenery was just beautiful. The rooms were outdated but overall nice! The pools were also great just the issue of people leaving their mess behind. The issues here are that they are understaffed so it’s difficult for them to attend customers in a timely manner. You’ll be waiting on drinks for a long time. Same when it comes to the buffets. It seems they don’t have enough people to attend everyone. Some of the staff was rude and condescending when asking for help. The food was okay, nothing to brag about. It’s something you’d expect at a military dining facility. We did upgrade to the platinum and liquor was subpar. We expected this to be better than a RIU Palace but I can assure you it is not. Not even close. We can say that this would not be a property i would recommend to anyone. Not until they fix the issue of understaffing, rudeness from staff, better food, and better liquor included for all their guest.
Honest review; the property itself is huge, a lot of walking and beautiful scenery. The greenery was just beautiful. The rooms were outdated but overall nice! The pools were also great just the issue of people leaving their mess behind. The issues here are that they are understaffed so it’s difficult for them to attend customers in a timely manner. You’ll be waiting on drinks for a long time. Same when it comes to the buffets. It seems they don’t have enough people to attend everyone. Some of the staff was rude and condescending when asking for help. The food was okay, nothing to brag about. It’s something you’d expect at a military dining facility. We did upgrade to the platinum and liquor was subpar. We expected this to be better than a RIU Palace but I can assure you it is not. Not even close. We can say that this would not be a property i would recommend to anyone. Not until they fix the issue of understaffing, rudeness from staff, better food, and better liquor included for all their guest.
2
Yolanda
18 de fev. de 2025
·
A estadia foi de 4 noites
Did not acknowledge my expedia reservation they made me pay again when I got there had me wait 4 hours after being up for 15 hours horrible service awful place food is horrible I never leave a review but people have to know it’s a scam they charged me 2600$ more when I arrived
Did not acknowledge my expedia reservation they made me pay again when I got there had me wait 4 hours after being up for 15 hours horrible service awful place food is horrible I never leave a review but people have to know it’s a scam they charged me 2600$ more when I arrived
6
Stephanie
17 de abr. de 2025
·
A estadia foi de 4 noites
Everything was great besides some of the staff, they were not friendly or helpful. One told me that he couldnt give me a towel becasue security would take it from me, then the bellboy got me a towel and I was able to leave and return with it. Also the night staff in the bar under the lobby are not very friendly, seemed like they didnt want to serve anyone or even be there. The food was horrible! I had to leave the resort to eat almost all meals.Please fix this.
Everything was great besides some of the staff, they were not friendly or helpful. One told me that he couldnt give me a towel becasue security would take it from me, then the bellboy got me a towel and I was able to leave and return with it. Also the night staff in the bar under the lobby are not very friendly, seemed like they didnt want to serve anyone or even be there. The food was horrible! I had to leave the resort to eat almost all meals.Please fix this.
10
Heidi
28 de mar. de 2025
·
A estadia foi de 8 noites
This was our 5th trip to this property. We always stay in the Laguna Villa Suites. The service was absolutely amazing. Niecy, Luis and Abraham at the pool were unbelievably attentive and kind. This is the second time we have had them as our service team, and they do not disappoint. Rene' was our concierge, he was also our concierge on our first visit. We were so happy to see him again, as he has always been our favorite. He is exceptional. He acts the way a true concierge does, cares about how your stay is going, asks how you are doing every day, comes to the cabana to see if there is anything you need, and in general, is just so sweet. We cannot praise these people enough. I hope if you are reading this, you are lucky enough to have them as your team when you visit. The property itself is going to be headed into a massive renovation starting NOW. Just a heads up. They were already starting work on the Villas and were going to start at the Chill Out. There may be some noise and places that are closed. It is a gorgeous property. The foliage is beautiful, the coati's are very cute, the monkey are still "hanging" around, and the deer are quite used to people. The food was much improved on this visit, and we enjoy the free room service that is associated with the Villas. We will be back for a 6th stay once the renovations are complete.
This was our 5th trip to this property. We always stay in the Laguna Villa Suites. The service was absolutely amazing. Niecy, Luis and Abraham at the pool were unbelievably attentive and kind. This is the second time we have had them as our service team, and they do not disappoint. Rene' was our concierge, he was also our concierge on our first visit. We were so happy to see him again, as he has always been our favorite. He is exceptional. He acts the way a true concierge does, cares about how your stay is going, asks how you are doing every day, comes to the cabana to see if there is anything you need, and in general, is just so sweet. We cannot praise these people enough. I hope if you are reading this, you are lucky enough to have them as your team when you visit. The property itself is going to be headed into a massive renovation starting NOW. Just a heads up. They were already starting work on the Villas and were going to start at the Chill Out. There may be some noise and places that are closed. It is a gorgeous property. The foliage is beautiful, the coati's are very cute, the monkey are still "hanging" around, and the deer are quite used to people. The food was much improved on this visit, and we enjoy the free room service that is associated with the Villas. We will be back for a 6th stay once the renovations are complete.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com fácil acesso à areia e muitas áreas no local para explorar. O oceano costuma ser rochoso ou afetado por algas, a propriedade exige longas caminhadas e há transporte disponível para a 5th Avenue.
Avaliações dos hóspedes relacionadas
10
Soleil
12 de mai. de 2025
·
A estadia foi de 5 noites
We loved it. The property is beautiful, food was awesome, beach was amazing. Great family destination, but quiet and fun for adults as well
We loved it. The property is beautiful, food was awesome, beach was amazing. Great family destination, but quiet and fun for adults as well
8
Kelsey
19 de out. de 2024
·
A estadia foi de 14 noites
Overall we had a wonderful time! My partner and I were there for 2 weeks. The staff were very friendly and helpful. The property was huge which we liked as there was lots of options and things to do. If you want a quieter pool, they have it. If you want the party pools they have that too. The beach is beautiful and there is lots of lawn chairs to select from. Food was great! The buffets were clean. The restaurants were great and staff were always professional and friendly. Our favourite was the teppanyaki! Our only negative thing was the coatis animals. They were everywhere! At first they’re cute but when they are stealing food and drinks from people and breaking into your room it gets to be annoying. Hard to relax when you have these things coming at you every where.
Overall we had a wonderful time! My partner and I were there for 2 weeks. The staff were very friendly and helpful. The property was huge which we liked as there was lots of options and things to do. If you want a quieter pool, they have it. If you want the party pools they have that too. The beach is beautiful and there is lots of lawn chairs to select from. Food was great! The buffets were clean. The restaurants were great and staff were always professional and friendly. Our favourite was the teppanyaki! Our only negative thing was the coatis animals. They were everywhere! At first they’re cute but when they are stealing food and drinks from people and breaking into your room it gets to be annoying. Hard to relax when you have these things coming at you every where.
10
David
21 de abr. de 2025
·
A estadia foi de 6 noites
A very relaxing atmosphere. The food was what you would expect from 'all inclusive food'. The property was huge, but the shuttle made it easy to get around. I would go back again.
A very relaxing atmosphere. The food was what you would expect from 'all inclusive food'. The property was huge, but the shuttle made it easy to get around. I would go back again.
10
Leslie
14 de set. de 2024
·
A estadia foi de 4 noites
We had the most incredible vacation, this property is an absolute dream, its very clean, staff is super attentive and very friendly. They clean the beach every morning to assure everything is perfect for their guest, we loved all the dinning options, you do have to make a reservation ahead but its very worth it. We had breakfast at the buffet every morning, little snacks and finger foods at the platinum lobby with some drinks after swimming. Make sure that if you get the platinum, you taje advantage of your free spa day, we felt so pampered and luxurious every singke day. Alwats tip your staff and be polite to them! We saw a few people being rude and impatient, we are all here on vacation to relax, wait your turn and be nice, the staff is always willing to solve any issues. They speak broken english so be soft spoken, speak slow and clear, i promise you, the staff will make your experience 100x better. The property offers shuttles that take you on a shopping tour and shuttles that will take you to Playa del Carmen 5th Avenue, but be ready to be bombarded with street vendors trying to sell you stuff they're very pushy and some if them touchy, my advise is, if you dont want to deal with this , stay in the resort , the property offers many little shops and have a little market on Thursday nights that make shopping easier that going out. We want to shout out Rodolfo at La Hacienda, he was incredibly nice, so welcoming and made our dinning experience feel luxurious! Thank you all!
We had the most incredible vacation, this property is an absolute dream, its very clean, staff is super attentive and very friendly. They clean the beach every morning to assure everything is perfect for their guest, we loved all the dinning options, you do have to make a reservation ahead but its very worth it. We had breakfast at the buffet every morning, little snacks and finger foods at the platinum lobby with some drinks after swimming. Make sure that if you get the platinum, you taje advantage of your free spa day, we felt so pampered and luxurious every singke day. Alwats tip your staff and be polite to them! We saw a few people being rude and impatient, we are all here on vacation to relax, wait your turn and be nice, the staff is always willing to solve any issues. They speak broken english so be soft spoken, speak slow and clear, i promise you, the staff will make your experience 100x better. The property offers shuttles that take you on a shopping tour and shuttles that will take you to Playa del Carmen 5th Avenue, but be ready to be bombarded with street vendors trying to sell you stuff they're very pushy and some if them touchy, my advise is, if you dont want to deal with this , stay in the resort , the property offers many little shops and have a little market on Thursday nights that make shopping easier that going out. We want to shout out Rodolfo at La Hacienda, he was incredibly nice, so welcoming and made our dinning experience feel luxurious! Thank you all!
8
Rylee
14 de mar. de 2025
·
A estadia foi de 5 noites
Gorgeous scenery and landscaping. The room was a little outdated and you could hear everything in the hallway. Food was okay, not great but not bad either. Lots of options for vegetarians. The staff were really nice and accommodating. Overall a great stay. The pools are nice and the beach is well maintained.
Gorgeous scenery and landscaping. The room was a little outdated and you could hear everything in the hallway. Food was okay, not great but not bad either. Lots of options for vegetarians. The staff were really nice and accommodating. Overall a great stay. The pools are nice and the beach is well maintained.
8
Mandy
23 de abr. de 2025
·
A estadia foi de 2 noites
I like that you could take a golf cart around the entire property and out to the beach. The lounge chair is on the beach were comfortable to lay in, but be careful of the rocks on the ocean floor as those are quite hard to get around to get out to where you can actually swim.
I like that you could take a golf cart around the entire property and out to the beach. The lounge chair is on the beach were comfortable to lay in, but be careful of the rocks on the ocean floor as those are quite hard to get around to get out to where you can actually swim.
8
Pirjo
10 de mar. de 2025
·
A estadia foi de 9 noites
Hobie Cat & kayaking free. Felt peaceful there.
Hobie Cat & kayaking free. Felt peaceful there.
10
Yakov
16 de mar. de 2025
·
A estadia foi de 7 noites
Beach is impossible to use stones and weed all over
Beach is impossible to use stones and weed all over
10
Dillon Richard
18 de mar. de 2025
·
A estadia foi de 6 noites
Amazing for families or travellers who want a little bit of everything. Sections of the resort were loud and entertaining. Other sections were quiet and relaxing. Our room had a light out and a leak from the air conditioner. Both were fixed quickly. Beach was really nice with soft sand. The ocean was rocky and hard for walking in the shallow area of the water. The grounds are huge but really nice and easy to walk around. They could use more internal shuttles for people wanted me to get around quicker.
Amazing for families or travellers who want a little bit of everything. Sections of the resort were loud and entertaining. Other sections were quiet and relaxing. Our room had a light out and a leak from the air conditioner. Both were fixed quickly. Beach was really nice with soft sand. The ocean was rocky and hard for walking in the shallow area of the water. The grounds are huge but really nice and easy to walk around. They could use more internal shuttles for people wanted me to get around quicker.
10
Bradley Dean
15 de set. de 2024
·
A estadia foi de 6 noites
The hotel and staff were great and the food was very good, even the buffets were better than average. Only downsides no shuttle service for non-platinum guests and I had selected an ocean view room and they had none to offer! Swear i paid more too! The front desk lady (Amina?) managed to get me an upper floor king suite though which was very nice. Oh and they were lacking decent entertainment.
The hotel and staff were great and the food was very good, even the buffets were better than average. Only downsides no shuttle service for non-platinum guests and I had selected an ocean view room and they had none to offer! Swear i paid more too! The front desk lady (Amina?) managed to get me an upper floor king suite though which was very nice. Oh and they were lacking decent entertainment.
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Restaurante
Grande variedade de buffets e vários restaurantes a la carte. A qualidade geral é inconsistente — os buffets geralmente medíocres ou repetitivos, os a la cartes geralmente melhores, mas difíceis de reservar; há alguns relatos de doenças e força variável nas bebidas.
Avaliações dos hóspedes relacionadas
6
Earl
23 de nov. de 2024
·
A estadia foi de 6 noites
The property was very nice. The rooms were great food was ok. Taco bar was great. Didnt like the reservations for dinner. Made a resevation one night for 8 of us they only put 6 down and would not change it at the restaurant so we didnt eat there. For an all inclusive we had to pay for a lot of upgrades and had to buy a bottle of wine to get in to the hibachi restaurant. Not sure i would go back because for all inclusive it definitely was not.
The property was very nice. The rooms were great food was ok. Taco bar was great. Didnt like the reservations for dinner. Made a resevation one night for 8 of us they only put 6 down and would not change it at the restaurant so we didnt eat there. For an all inclusive we had to pay for a lot of upgrades and had to buy a bottle of wine to get in to the hibachi restaurant. Not sure i would go back because for all inclusive it definitely was not.
8
Ezequiel
4 de nov. de 2025
·
A estadia foi de 1 noite
Comida perfecta en todos los restaurantes
Comida perfecta en todos los restaurantes
8
Gaige
18 de abr. de 2025
·
A estadia foi de 7 noites
Wife got food poisoning from buffet food but the a la cartes were good
Wife got food poisoning from buffet food but the a la cartes were good
8
Samantha
21 de abr. de 2025
·
A estadia foi de 4 noites
Overall, place was nice and staff helpful. Great beach and pools. Room was a nice size. The staff were mostly helpful, and most spoke English. Multiple dining options, but food was inconsistent. 4/5 stars.
Overall, place was nice and staff helpful. Great beach and pools. Room was a nice size. The staff were mostly helpful, and most spoke English. Multiple dining options, but food was inconsistent. 4/5 stars.
10
Marina
15 de abr. de 2025
·
A estadia foi de 4 noites
The staff was great and we loved the resort overall but some of the food was about a 6/10. I wish they put some more effort in the flavor of the resort food. Mainly buffet options which were about a 4/10.
The staff was great and we loved the resort overall but some of the food was about a 6/10. I wish they put some more effort in the flavor of the resort food. Mainly buffet options which were about a 4/10.
8
Danielle
12 de abr. de 2025
·
A estadia foi de 8 noites
This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.
This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.
4
Jennifer
19 de abr. de 2025
·
A estadia foi de 6 noites
The resort itself is pretty. The beach had a lot of seaweed. The food is terrible. We have been to a lot of all inclusives and this was the worst by far. We went and ate in town. The beds were awful. The bedding was basic and the blankets were rough and scratchy. They had a guy walking around with a gas leaf blower all day long. Starting early in the morning and continued all day. Totally kills the relaxation vibe.
The resort itself is pretty. The beach had a lot of seaweed. The food is terrible. We have been to a lot of all inclusives and this was the worst by far. We went and ate in town. The beds were awful. The bedding was basic and the blankets were rough and scratchy. They had a guy walking around with a gas leaf blower all day long. Starting early in the morning and continued all day. Totally kills the relaxation vibe.
10
Alex
24 de fev. de 2025
·
A estadia foi de 6 noites
Fantastic service and the property is stunning! Buffet is mediocre but you’d expect that from an all inclusive however the a la carte dining was phenomenal. Genuinely some of the best meals I’ve had in a long time! The beach and pool areas are stunning and the overall resort is breathtaking! I definitely recommend, will be returning!
Fantastic service and the property is stunning! Buffet is mediocre but you’d expect that from an all inclusive however the a la carte dining was phenomenal. Genuinely some of the best meals I’ve had in a long time! The beach and pool areas are stunning and the overall resort is breathtaking! I definitely recommend, will be returning!
8
Rayce
29 de nov. de 2025
·
A estadia foi de 6 noites
The construction was one of the down sides. Otherwise the staff was friendly and helpful. The food was good. Staff at the smaller buffet was the best. The restaurants by reservation were ok, we ended up leaving two of them and going to the buffet as the food was not better in the restaurants.
The construction was one of the down sides. Otherwise the staff was friendly and helpful. The food was good. Staff at the smaller buffet was the best. The restaurants by reservation were ok, we ended up leaving two of them and going to the buffet as the food was not better in the restaurants.
10
Aleksandr
19 de abr. de 2025
·
A estadia foi de 7 noites
It was a great holiday — we would definitely come back to this resort. The food was excellent and varied. The hotel entertainment was also good and interesting. My family (my wife, our three kids, and I) really enjoyed our spring break here. However, we were disappointed that the sun loungers on the beach (especially in the first and second rows) were always occupied. People would run to the beach early in the morning before breakfast to reserve a lounger by placing a towel, hat, or something else on it, and then leave for other activities. As a result, there weren’t many people actually on the beach, but it was still difficult to find a free sun lounger.
It was a great holiday — we would definitely come back to this resort. The food was excellent and varied. The hotel entertainment was also good and interesting. My family (my wife, our three kids, and I) really enjoyed our spring break here. However, we were disappointed that the sun loungers on the beach (especially in the first and second rows) were always occupied. People would run to the beach early in the morning before breakfast to reserve a lounger by placing a towel, hat, or something else on it, and then leave for other activities. As a result, there weren’t many people actually on the beach, but it was still difficult to find a free sun lounger.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
FELIPPE
4 de ago. de 2026
·
A estadia foi de 10 noites
EU JÁ ESTIVE EM CANCÚN 5 VEZES E POSSO AFIRMAR FOI UMA DAS PIORES EXPERIÊNCIAS QUE JÁ TIVE EM FAMÍLIA, NÃO VOLTO NESTE HOTEL NUNCA MAIS, PÉSSIMOS FUNCIONÁRIOS, SABE AQUELES HOTÉIS QUE TINHAM TUDO PRA SEREM MARAVILHOSOS MAS ERRAM EXATAMENTE NA ENTREGA, FUNCIONÁRIOS HORRÍVEIS, COMIDA NOTA 3, A ÚNICA COISA QUE É BOA SÃO OS QUARTOS E AS PISCINAS.
EU JÁ ESTIVE EM CANCÚN 5 VEZES E POSSO AFIRMAR FOI UMA DAS PIORES EXPERIÊNCIAS QUE JÁ TIVE EM FAMÍLIA, NÃO VOLTO NESTE HOTEL NUNCA MAIS, PÉSSIMOS FUNCIONÁRIOS, SABE AQUELES HOTÉIS QUE TINHAM TUDO PRA SEREM MARAVILHOSOS MAS ERRAM EXATAMENTE NA ENTREGA, FUNCIONÁRIOS HORRÍVEIS, COMIDA NOTA 3, A ÚNICA COISA QUE É BOA SÃO OS QUARTOS E AS PISCINAS.
10
DENIS
22 de fev. de 2026
·
A estadia foi de 7 noites
O resort é lindo, muito completo, está todo reformado com móveis novos e ambientes decorados.
O resort é lindo, muito completo, está todo reformado com móveis novos e ambientes decorados.
8
Deborah
24 de jan. de 2026
·
A estadia foi de 5 noites
A equipe é muito simpática, excelente, o quarto é maravilhoso, enorme. Entretanto, acredito que por ser inverno, o bar da praia estava fechado… os restaurantes são ótimos, a churrascaria e o La Fleur.
A equipe é muito simpática, excelente, o quarto é maravilhoso, enorme. Entretanto, acredito que por ser inverno, o bar da praia estava fechado… os restaurantes são ótimos, a churrascaria e o La Fleur.
8
Leonardo
8 de jan. de 2026
·
A estadia foi de 3 noites
Estrutura, alimentação muito boa
Estrutura, alimentação muito boa
10
Aila M
10 de mar. de 2025
·
A estadia foi de 6 noites
O hotel com ótimas instalações. Foi tudo perfeito, quarto limpo e organizado. Os funcionários sempre prestativos.
O hotel com ótimas instalações. Foi tudo perfeito, quarto limpo e organizado. Os funcionários sempre prestativos.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Playa del Carmen?
Como costumam ser as tarifas dos quartos no Grand Sunset Princess - All Inclusive em Playa del Carmen?
Nos próximos 60–90 dias, as tarifas dos quartos no Grand Sunset Princess - All Inclusive em Playa del Carmen costumam situar-se em torno de US$ 213 por noite para dois hóspedes, variando entre US$ 193 e US$ 233.
Qual é a altura mais calma para visitar o Grand Sunset Princess - All Inclusive em Playa del Carmen?
Setembro é o mês mais calmo para visitar o Grand Sunset Princess - All Inclusive em Playa del Carmen, enquanto fevereiro regista a maior procura; planeie para multidões muito mais leves no início do outono e espere uma atividade de pico no final do inverno.
Qual é o mês com as tarifas mais baixas no Grand Sunset Princess - All Inclusive em Playa del Carmen?
Setembro é o mês mais barato para ficar no Grand Sunset Princess - All Inclusive em Playa del Carmen, com uma média de US$ 190 por noite; Dezembro é o mês mais caro, com uma média de US$ 898.
Que atrações nas proximidades e estilos de viagem se adequam ao Grand Sunset Princess - All Inclusive em Playa del Carmen?
Localizado em Quintana Roo, o Grand Sunset Princess - All Inclusive em Playa del Carmen está próximo da Quinta Avenida, da Praia Punta Esmeralda e do Gran Coyote Golf, tornando-o uma boa opção para casais e famílias que procuram tempo na praia e golfe ou compras nas proximidades.
Por que é que o Grand Sunset Princess - All Inclusive é tão acessível?
O Grand Sunset Princess - All Inclusive em Playa del Carmen oferece preços inferiores a 16 de 20 hotéis comparáveis nas proximidades, enquanto esses concorrentes costumam custar cerca de US$ 311 por noite; a sua localização em Quintana Roo como um resort de praia familiar e para casais ajuda a explicar os preços competitivos.
Como é que o preço por noite em Grand Sunset Princess - All Inclusive em Playa del Carmen se compara com as últimas semanas?
O preço atual no Grand Sunset Princess - All Inclusive em Playa del Carmen é US$ 163 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 20% abaixo da sua média US$ 209 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 176 e US$ 313.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 229.92913773651122USD
- 2026-09-19: 162.58130385589598USD
- 2026-09-20: 162.88852684783933USD
- 2026-09-21: 162.8765987487793USD
- 2026-09-22: 162.42534527435302USD
- 2026-09-23: 162.32189835357664USD
- 2026-09-24: 162.32189835357664USD
- 2026-09-25: 161.68191467742918USD
- 2026-09-26: 162.87553029937743USD
- 2026-09-27: 162.42534527435302USD
- 2026-09-28: 162.8765987487793USD
- 2026-09-29: 162.49931350097654USD
- 2026-09-30: 162.87553029937743USD
- 2026-10-01: 174.85960910186768USD
- 2026-10-02: 177.87584176330566USD
- 2026-10-03: 177.85562880249023USD
- 2026-10-04: 174.85960910186768USD
- 2026-10-05: 174.77147078399656USD
- 2026-10-06: 174.77147078399656USD
- 2026-10-07: 174.85960910186768USD
- 2026-10-08: 174.8817137435913USD
- 2026-10-09: 172.89303164215087USD
- 2026-10-10: 179.17414791107177USD
- 2026-10-11: 174.77147078399656USD
- 2026-10-12: 174.85960910186768USD
- 2026-10-13: 174.85960910186768USD
- 2026-10-14: 174.8817137435913USD
- 2026-10-15: 174.85960910186768USD
- 2026-10-16: 179.87669718170164USD
- 2026-10-17: 172.89303164215087USD
- 2026-10-18: 174.77147078399656USD
- 2026-10-19: 172.89303164215087USD
- 2026-10-20: 174.77147078399656USD
- 2026-10-21: 176.8569614074707USD
- 2026-10-22: 174.77147078399656USD
- 2026-10-23: 179.87669718170164USD
- 2026-10-24: 179.87669718170164USD
- 2026-10-25: 173.30993709564208USD
- 2026-10-26: 173.30993709564208USD
- 2026-10-27: 175.86976670684814USD
- 2026-10-28: 175.85827649688719USD
- 2026-10-29: 175.8750038604736USD
- 2026-10-30: 179.85827080841062USD
- 2026-10-31: 179.87669718170164USD
- 2026-11-01: 212.25309617462156USD
- 2026-11-02: 216.8496180480957USD
- 2026-11-03: 216.84979320373535USD
- 2026-11-04: 212.33853709564207USD
- 2026-11-05: 212.25309617462156USD
- 2026-11-06: 216.8496180480957USD
- 2026-11-07: 216.863910748291USD
- 2026-11-08: 212.25309617462156USD
- 2026-11-09: 212.25309617462156USD
- 2026-11-10: 210.91446919860837USD
- 2026-11-11: 212.25309617462156USD
- 2026-11-12: 212.25309617462156USD
- 2026-11-13: 216.8496180480957USD
- 2026-11-14: 216.8383029937744USD
- 2026-11-15: 216.85676439819335USD
- 2026-11-16: 212.25309617462156USD
- 2026-11-17: 207.2088064239502USD
- 2026-11-18: 216.863910748291USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 8:00 às 20:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 2 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Taxa de check-out tardio: 50 MXN (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Instalações para banquetes
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Caixa ATM/Multibanco
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Wi-fi gratuito