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El Cid La Ceiba Beach All Inclusive

100 USD

a notte

Media per ottobre

El Cid La Ceiba Beach All Inclusive - Image 1

El Cid La Ceiba Beach All Inclusive - Camera

El Cid La Ceiba Beach All Inclusive - Camera

El Cid La Ceiba Beach All Inclusive - Reception

El Cid La Ceiba Beach All Inclusive - Piscina

Prezzi per El Cid La Ceiba Beach All Inclusive

Seleziona le date per controllare prezzi e disponibilità

100 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso El Cid La Ceiba Beach All Inclusive, il prezzo per notte è in media di 100 USD nel mese più economico (ottobre) e di 244 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso El Cid La Ceiba Beach All Inclusive per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	152 USD
febbraio	244 USD
marzo	171 USD
aprile	171 USD
maggio	179 USD
giugno	124 USD
luglio	147 USD
agosto	126 USD
settembre	174 USD
ottobre	100 USD
novembre	124 USD
dicembre	220 USD

Prezzo più alto: febbraio (circa 244 USD)

Prezzo più basso: ottobre (circa 100 USD)

Informazioni su questa struttura

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina all'aperto, un campo ...

Sauna
Ascensore
Cassetta di sicurezza
Giardino
Immersioni subacquee
Windsurf

Posizione

Carr. a Chankanaab Km 4.5, Quintana Roo, Messico

Cozumel Marine World (0.2 miglia)

Parco Nazionale di Arrecifes de Cozumel (0.3 miglia)

Terminal Marittimo Puerta Maya (0.3 miglia)

Centro Commerciale Royal Village (0.3 miglia)

Planetario De Cozumel Cha'an Ka'an (0.4 miglia)

Scogliera di Villa Blanca (0.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

7

Suite, 1 camera da letto, vista oceano

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

570 ft²

Bancone o terrazza

Zona pranzo separata

Aria condizionata

Brandine o letti supplementari (gratuiti)

Soggiorno separato

5

Camera Deluxe, vista giardino

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

Posti letto: 4

283 ft²

Bancone o terrazza

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

7

Suite monolocale Elite, 1 camera da letto, vista oceano

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

570 ft²

Bancone o terrazza

Zona pranzo separata

Aria condizionata

Brandine o letti supplementari (gratuiti)

Soggiorno separato

6

Camera Deluxe, fronte oceano (Elite)

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

Posti letto: 4

283 ft²

Bancone o terrazza

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

Recensioni degli ospiti su El Cid La Ceiba Beach All Inclusive

7.8

Buono

Sulla base di 896 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

1%

In coppia

46%

Famiglia

31%

Gruppo

16%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'El Cid La Ceiba Beach, gli ospiti sottolineano la cordialità e l'accoglienza del personale e l'eccellente snorkeling direttamente dalla spiaggia, con comodi punti di partenza per le immersioni. Si segnala inoltre la dimensione contenuta della struttura, la vicinanza al porto crociere e un'atmosfera generalmente rilassata, lontana dalla folla dei grandi resort.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'El Cid La Ceiba Beach, gli ospiti sottolineano la cordialità e l'accoglienza del personale e l'eccellente snorkeling direttamente dalla spiaggia, con comodi punti di partenza per le immersioni. Si segnala inoltre la dimensione contenuta della struttura, la vicinanza al porto crociere e un'atmosfera generalmente rilassata, lontana dalla folla dei grandi resort.

Il cibo è apprezzato da molti, soprattutto i piatti preparati al momento, ma altri segnalano un'offerta prevalentemente a buffet, una varietà limitata e restrizioni all-inclusive su alcuni piatti e bevande. Le camere sono spesso spaziose, con vista sull'oceano e un efficiente condizionatore d'aria, anche se l'arredamento appare datato per alcuni e vengono occasionalmente segnalati problemi come infiltrazioni, odori di muffa o rumori dovuti a lavori in corso e al traffico del porto crociere. I servizi sono compatti – una piccola piscina, nessuna spiaggia sabbiosa estesa, numerosi visitatori durante le giornate dedicate alle crociere – tuttavia lo snorkeling, il centro immersioni e i massaggi ricevono ripetuti complimenti. Ci si può aspettare un soggiorno amichevole e tranquillo, con snorkeling eccezionale e comodità, ma servizi modesti e ristorazione variabile.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Struttura compatta con una piccola piscina, nessuna spiaggia sabbiosa raggiungibile a piedi e numerosi visitatori durante le giornate dedicate alle crociere. Sul lato positivo, lo snorkeling dalla spiaggia è eccellente, è presente un centro immersioni/molo in loco e i massaggi sono apprezzati; sono stati segnalati alcuni lavori in corso e problemi con l'ascensore.

Recensioni degli ospiti correlate

10

Brandon

14 ott 2025

·

Soggiorno di 5 notti

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

8

Kelli

1 mar 2025

·

Soggiorno di 10 notti

Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!

Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!

8

Lisa

10 nov 2025

·

Soggiorno di 5 notti

Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.

Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.

10

Lorena

25 lug 2024

·

Soggiorno di 2 notti

La pase muy bien. Buena atencion de parte del personal, el todo incluido es a la carta y la comida es excelente, cuando regrese a cozumel seguro me hospedo aqui, me dieron 1 hora gratis de snorkel diaria gratis por mi paquete todo incluido. La zona de playa es hermosa.

La pase muy bien. Buena atencion de parte del personal, el todo incluido es a la carta y la comida es excelente, cuando regrese a cozumel seguro me hospedo aqui, me dieron 1 hora gratis de snorkel diaria gratis por mi paquete todo incluido. La zona de playa es hermosa.

8

Qui Ngoc

10 lug 2023

·

Soggiorno di 6 notti

Good reef on the property for snorkeling. Pretty chaos and noisy when people from a cruise ship come to the hotel for lunch, destroying all the peace and quiet.

Good reef on the property for snorkeling. Pretty chaos and noisy when people from a cruise ship come to the hotel for lunch, destroying all the peace and quiet.

8

Lucinda

23 feb 2025

·

Soggiorno di 5 notti

Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.

Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.

10

Valerie

4 set 2024

·

Soggiorno di 4 notti

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

8

Jewell

27 mar 2025

·

Soggiorno di 4 notti

The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.

The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.

8

Reese

6 ott 2025

·

Soggiorno di 5 notti

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

8

Marco

23 lug 2023

·

Soggiorno di 7 notti

Property was completely under construction. Drilling at most hours of the day. Even some evenings. It did not matter which side of the property are on there was construction on the north wing and the sales center area.

Property was completely under construction. Drilling at most hours of the day. Even some evenings. It did not matter which side of the property are on there was construction on the north wing and the sales center area.

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Pulizia

Molti ospiti descrivono camere pulite e giardini curati, con un servizio di pulizia generalmente attento. Alcuni segnalano odori di muffa, infiltrazioni o occasionali infestazioni di insetti, e ritardi occasionali nel servizio in camera.

Recensioni degli ospiti correlate

8

Favian

27 set 2024

·

Soggiorno di 3 notti

Todo excelente a excepción del cuarto que tenía el baño una fuga y cada rato se inundaba, no nos apoyaron en realizar cambio de habitación, pero el personal muy atento y amable para limpiar y apoyar al servicio

Todo excelente a excepción del cuarto que tenía el baño una fuga y cada rato se inundaba, no nos apoyaron en realizar cambio de habitación, pero el personal muy atento y amable para limpiar y apoyar al servicio

2

bertha

25 set 2024

·

Soggiorno di 5 notti

Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.

Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.

6

Ignacio

24 apr 2025

·

Soggiorno di 7 notti

Food was excellent. The hotel is old. The room had a musty smell and also leaked.

Food was excellent. The hotel is old. The room had a musty smell and also leaked.

8

Nicole

28 giu 2024

·

Soggiorno di 5 notti

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

10

Brad

27 ago 2025

·

Soggiorno di 4 notti

The El Cid was a wonderful place to stay. The hotel is clean with friendly staff. It has an on site dive shop. You can snorkel or dive at their beach. There is daily entertainment. The buffet offers many choices or order from their menu. I do not recommend purchasing a shared taxi as part of your travel package. There are plenty of taxi's at the airport and hotel that are easy to get for $20.

The El Cid was a wonderful place to stay. The hotel is clean with friendly staff. It has an on site dive shop. You can snorkel or dive at their beach. There is daily entertainment. The buffet offers many choices or order from their menu. I do not recommend purchasing a shared taxi as part of your travel package. There are plenty of taxi's at the airport and hotel that are easy to get for $20.

8

Cara

25 ott 2025

·

Soggiorno di 5 notti

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

10

Douglas

7 gen 2025

·

Soggiorno di 4 notti

I really enjoyed staying here. The dining area was rarely crowded, the food was passable (at least for a Canadian), the staff at the reception desk, dining hall and maintenance crew were always willing to help. The room I stayed in was great once they cleared up problems with the house phone, tub drain and hot water, which they attended to right away. If I return (I am 79) I’ll certainly stay here again.

I really enjoyed staying here. The dining area was rarely crowded, the food was passable (at least for a Canadian), the staff at the reception desk, dining hall and maintenance crew were always willing to help. The room I stayed in was great once they cleared up problems with the house phone, tub drain and hot water, which they attended to right away. If I return (I am 79) I’ll certainly stay here again.

10

Lisa Karen

4 set 2025

·

Soggiorno di 7 notti

Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.

Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.

10

Carla

9 ott 2025

·

Soggiorno di 7 notti

Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.

Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.

10

Paola

24 apr 2025

·

Soggiorno di 3 notti

Mucha amabilidad y calidez en el servicio. Lo único que señalaría de forma “negativa”, es que tardaban mucho para hacer la limpieza del cuarto y no recogieron unos vasos de bebidas que ya estaban pasadas.

Mucha amabilidad y calidez en el servicio. Lo único que señalaría de forma “negativa”, es que tardaban mucho para hacer la limpieza del cuarto y no recogieron unos vasos de bebidas que ya estaban pasadas.

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Camere

Le camere sono spesso spaziose, con vista sull'oceano e aria condizionata potente, ma l'arredamento è datato e i letti possono essere rigidi. Alcuni ospiti segnalano rumore dai lavori in corso o dal porto crociere e che il Wi-Fi potrebbe avere un costo aggiuntivo.

Recensioni degli ospiti correlate

6

james

16 giu 2023

·

Soggiorno di 5 notti

The best part was snorkeling and floating right off dock. This was our third trip to ElCid and will be our last. Needs major updates. Our first room was so bad with mildew we changed. Second was not much better. Tried to change again and they stated all rooms were booked, which I found hard to believe. Food is mediocre. Service was great the first two days and then after that we could hardly get any service. Very disappointed

The best part was snorkeling and floating right off dock. This was our third trip to ElCid and will be our last. Needs major updates. Our first room was so bad with mildew we changed. Second was not much better. Tried to change again and they stated all rooms were booked, which I found hard to believe. Food is mediocre. Service was great the first two days and then after that we could hardly get any service. Very disappointed

6

Jennifer

24 mar 2024

·

The good: Clean and great staff! You do have ocean front to the Caribbean ocean. The bad: The ocean front has a view of cruise ships and only a tiny beach access. There is a wall that blocks ocean access. Aldo the facility was older and internet was not included.

The good: Clean and great staff! You do have ocean front to the Caribbean ocean. The bad: The ocean front has a view of cruise ships and only a tiny beach access. There is a wall that blocks ocean access. Aldo the facility was older and internet was not included.

6

Loretta

25 mar 2023

·

Soggiorno di 5 notti

We have lots of mixed feelings about our stay here. We liked the view from the 6th floor, the food, close to town for shopping, watching the cruise ships dock, snorkeling and walking distance to submarine. What we did not like was the bed was so hard and uncomfortable, the front desk never knew what was going on or how to handle situations like the ceiling leak from 4 floors above us that flooded out our bathroom all day, limited dining options, cruise ship people taking over the beach and especially the construction noise.

We have lots of mixed feelings about our stay here. We liked the view from the 6th floor, the food, close to town for shopping, watching the cruise ships dock, snorkeling and walking distance to submarine. What we did not like was the bed was so hard and uncomfortable, the front desk never knew what was going on or how to handle situations like the ceiling leak from 4 floors above us that flooded out our bathroom all day, limited dining options, cruise ship people taking over the beach and especially the construction noise.

10

Maribel

31 lug 2025

·

Soggiorno di 3 notti

I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again

I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again

10

RICHARD

6 lug 2025

·

Soggiorno di 7 notti

Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.

Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.

10

Shelah

22 dic 2023

·

Soggiorno di 6 notti

We’ve been to Cozumel 3 times and stayed somewhere different each time. El Cid was our favorite so far. Food was great minus one menu (which really was just harder that one night to find stuff for our picky kids-all other meals were total winners all around and we have a very picky 8 year old!). Felt incredibly safe and loved walking to nearby stores, carts and a shopping plaza. People were always willing to help out but weren’t overly in your face or constantly there asking what you needed-which I appreciated after a day at Chankanaab where we couldn’t go more than 3 minutes without being interrupted (super friendly, and I get why, but I appreciated the privacy at El Cid while also having people on staff more than willing to jump in and help provide what was needed-my kiddo even felt comfortable going up to the bar and ordering himself lunch!). We actually enjoyed watching the cruise ships come and go, the kids especially, but we did wonder how much choppier the water may have been by being so close to the docks and boat traffic? Wondered if snorkeling could have been smoother further from the boats, but what snorkeling we did out front was great even if it was bumpy at times-lots of sea life right out front!

We’ve been to Cozumel 3 times and stayed somewhere different each time. El Cid was our favorite so far. Food was great minus one menu (which really was just harder that one night to find stuff for our picky kids-all other meals were total winners all around and we have a very picky 8 year old!). Felt incredibly safe and loved walking to nearby stores, carts and a shopping plaza. People were always willing to help out but weren’t overly in your face or constantly there asking what you needed-which I appreciated after a day at Chankanaab where we couldn’t go more than 3 minutes without being interrupted (super friendly, and I get why, but I appreciated the privacy at El Cid while also having people on staff more than willing to jump in and help provide what was needed-my kiddo even felt comfortable going up to the bar and ordering himself lunch!). We actually enjoyed watching the cruise ships come and go, the kids especially, but we did wonder how much choppier the water may have been by being so close to the docks and boat traffic? Wondered if snorkeling could have been smoother further from the boats, but what snorkeling we did out front was great even if it was bumpy at times-lots of sea life right out front!

8

Keith

3 ott 2025

·

Soggiorno di 6 notti

We had a really good time, room was nice and spacious and bed was comfy with great working AC (we have stayed at several other resorts and this seems to be a struggle). We scuba dive and the dive shop was right there and they were so helpful. Food was really good and the menu had a lot of options. I wish there was more things to do in the evening at the resort. Once the ships leave everything around there shuts down.

We had a really good time, room was nice and spacious and bed was comfy with great working AC (we have stayed at several other resorts and this seems to be a struggle). We scuba dive and the dive shop was right there and they were so helpful. Food was really good and the menu had a lot of options. I wish there was more things to do in the evening at the resort. Once the ships leave everything around there shuts down.

10

Michael

30 mar 2025

·

Soggiorno di 6 notti

The property was beautiful and generally well maintained. One of our rooms air conditioners barely worked so that is why the 4 stars. Staff was warm, kind, helpful and hospitable. Food was AMAZING!!

The property was beautiful and generally well maintained. One of our rooms air conditioners barely worked so that is why the 4 stars. Staff was warm, kind, helpful and hospitable. Food was AMAZING!!

2

Todd

29 apr 2025

·

Soggiorno di 6 notti

This place tried to charge me significantly more than I was told I needed to pay upon arrival. And they had a wedding that made extremely loud music until 1 AM. I’m all for weddings, but I’m also all for being able to sleep at a normal hour in a facility that I paid to sleep in. They have a beautiful resort, but they’re trying to take advantage of their customers is gonna cost them in the long run.

This place tried to charge me significantly more than I was told I needed to pay upon arrival. And they had a wedding that made extremely loud music until 1 AM. I’m all for weddings, but I’m also all for being able to sleep at a normal hour in a facility that I paid to sleep in. They have a beautiful resort, but they’re trying to take advantage of their customers is gonna cost them in the long run.

8

Ben

9 dic 2024

·

Soggiorno di 2 notti

Hotel is old

Hotel is old

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Servizio

Il servizio è spesso elogiato per la sua cordialità e disponibilità, con personale che si sforza di andare oltre le aspettative. Tuttavia, gli ospiti segnalano anche un servizio lento o incoerente, regole poco chiare sull'all-inclusive e occasionali ritardi al check-in o a bordo piscina/per il servizio asciugamani.

Recensioni degli ospiti correlate

6

Brooke

13 gen 2025

·

I would date this property 6/10. For the price, it was ok. We checked in on a Wednesday at 2pm, front desk told us to come back around 3 because our room wasn’t ready. So we went to “the beach” (property is not on a beach which we found out when we got there) we went back to the front desk at 3:30 and our room was still not ready which was disappointing but worse when the front desk is super rude. They didn’t have beach/pool towels for 48 hours, we ended up buying some from a local shop for our excursion. And the front desk and pool towel lady were extremely rude. They kept telling us they would send towels to our room. We never received any towels. They say they have 2 restaurants, 1 bar and 1 swim up bar which is completely false. They have 1 restaurant that it. The restaurant, bar and swim up bar are all the same place. There is a restaurant called Deck 41 but told us that was not included in our all inclusive stay. Meals were mostly buffet style which I’m not against but they wouldn’t let us order off the menu. Food was ok, not great but not terrible. Pool was so cold, so we weren’t able to enjoy the pool We ended up going off site for dinner twice so we could try different food. My husband and I made the most of our trip but we will not be returning to El CID.

I would date this property 6/10. For the price, it was ok. We checked in on a Wednesday at 2pm, front desk told us to come back around 3 because our room wasn’t ready. So we went to “the beach” (property is not on a beach which we found out when we got there) we went back to the front desk at 3:30 and our room was still not ready which was disappointing but worse when the front desk is super rude. They didn’t have beach/pool towels for 48 hours, we ended up buying some from a local shop for our excursion. And the front desk and pool towel lady were extremely rude. They kept telling us they would send towels to our room. We never received any towels. They say they have 2 restaurants, 1 bar and 1 swim up bar which is completely false. They have 1 restaurant that it. The restaurant, bar and swim up bar are all the same place. There is a restaurant called Deck 41 but told us that was not included in our all inclusive stay. Meals were mostly buffet style which I’m not against but they wouldn’t let us order off the menu. Food was ok, not great but not terrible. Pool was so cold, so we weren’t able to enjoy the pool We ended up going off site for dinner twice so we could try different food. My husband and I made the most of our trip but we will not be returning to El CID.

8

Guillermo

21 feb 2025

·

Soggiorno di 4 notti

Ya habia estado una vez y todo fue excelente y maravilloso un servicio sin duda alguna excelente. Vovli a ir y el servicio estuvo malo los meseros no atendieron como la vez anterior no les importaba y algunos hasta ponian mala cara. Senti un poco de discriminacion...

Ya habia estado una vez y todo fue excelente y maravilloso un servicio sin duda alguna excelente. Vovli a ir y el servicio estuvo malo los meseros no atendieron como la vez anterior no les importaba y algunos hasta ponian mala cara. Senti un poco de discriminacion...

10

Lou Lou

15 ott 2024

·

Soggiorno di 8 notti

Roger, the entertainment concierge, is totally awesome. He made our stay exceptional. Victor is a superb waiter and always went out of his way to make sure we had what we wanted. One of our party left their phone in a cab and the staff worked relentlessly to retrieve it. It was returned to us the very same day! Can’t ask for more friendly, helpful staff who actually seem to like their jobs

Roger, the entertainment concierge, is totally awesome. He made our stay exceptional. Victor is a superb waiter and always went out of his way to make sure we had what we wanted. One of our party left their phone in a cab and the staff worked relentlessly to retrieve it. It was returned to us the very same day! Can’t ask for more friendly, helpful staff who actually seem to like their jobs

8

Paul Daniel

30 mag 2025

·

Soggiorno di 10 notti

We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!

We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!

6

Francisco Javier

8 apr 2025

·

Soggiorno di 4 notti

There are no Personnel in the pool or in the tiny beach to serve you drinks and if you ask them simply send you to the bar for self service

There are no Personnel in the pool or in the tiny beach to serve you drinks and if you ask them simply send you to the bar for self service

4

I.

4 gen 2025

·

Soggiorno di 4 notti

The staff was very friendly and service minded, but the hotel management was very slow and greedy (charging internet at $5 for each device per day as an additional fee) and made mistakes with assigning the rooms without providing any kind of compensation nor proper explanation

The staff was very friendly and service minded, but the hotel management was very slow and greedy (charging internet at $5 for each device per day as an additional fee) and made mistakes with assigning the rooms without providing any kind of compensation nor proper explanation

2

Bruno

3 nov 2024

·

Soggiorno di 3 notti

Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel

Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel

10

Kathryn

3 feb 2026

·

Soggiorno di 5 notti

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

8

Barbara Jean

23 mag 2024

·

Soggiorno di 7 notti

we bought the elite package and got excellent food on a separate menu from the regular all inclusive. supposed to get premium liquor on elite but did not get what we got in the past. just a couple of liquors or wines total that we got that the regulars did not. problem at check in when girl delayed our getting 1 bedroom suite for hours and tried to get us to accept a less expensive room over and over. bad experience. reported her to Fransisco the manager and we had our room in 10 minutes. he also got us a bottle of wine that was on the elite list.

we bought the elite package and got excellent food on a separate menu from the regular all inclusive. supposed to get premium liquor on elite but did not get what we got in the past. just a couple of liquors or wines total that we got that the regulars did not. problem at check in when girl delayed our getting 1 bedroom suite for hours and tried to get us to accept a less expensive room over and over. bad experience. reported her to Fransisco the manager and we had our room in 10 minutes. he also got us a bottle of wine that was on the elite list.

10

Ernest Arthur Wilbur

31 ott 2025

·

Soggiorno di 7 notti

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

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Posizione

Posizione comoda vicino al terminal delle crociere, con facile accesso a negozi, taxi e punti di partenza per le immersioni; a piedi o con una breve corsa si raggiunge il centro città. Le navi da crociera possono influire sulla vista/aria e la vita notturna della zona si placa presto.

Recensioni degli ospiti correlate

10

Brandon

14 ott 2025

·

Soggiorno di 5 notti

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

8

Ronald

16 ago 2025

·

Soggiorno di 7 notti

The cruise ships are ruining El Cid. We love this place but the cruise ships run the smog the whole time they are in port. So sad for this wonderful hotel.

The cruise ships are ruining El Cid. We love this place but the cruise ships run the smog the whole time they are in port. So sad for this wonderful hotel.

8

Timothy

24 mar 2025

·

Soggiorno di 7 notti

We enjoy scuba diving from this hotel

We enjoy scuba diving from this hotel

8

James Michael

25 ago 2025

·

Soggiorno di 7 notti

friendly staff great location

friendly staff great location

10

Nadja

28 mar 2024

·

Soggiorno di 5 notti

Loved the location!

Loved the location!

10

Valerie

4 set 2024

·

Soggiorno di 4 notti

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

8

Michael John

14 set 2024

·

Soggiorno di 10 notti

Close to cruise ship malls

Close to cruise ship malls

10

Matt

18 feb 2024

·

Soggiorno di 5 notti

Enjoyed our 5 day stay. Clean property with easy access to get around to shopping and diving. Only one restaurant was open while we were there but they food options were great. We did the elite option as it had the all inclusive food/drink option. Plenty of food & drink choices that came with it. Smaller place with most options available of a larger place. Only downfall is that the cruise ships sit to the left side of the property every day except Sunday. There we're a few cruisers that paid for the day pass but it didn't make it overcrowded.

Enjoyed our 5 day stay. Clean property with easy access to get around to shopping and diving. Only one restaurant was open while we were there but they food options were great. We did the elite option as it had the all inclusive food/drink option. Plenty of food & drink choices that came with it. Smaller place with most options available of a larger place. Only downfall is that the cruise ships sit to the left side of the property every day except Sunday. There we're a few cruisers that paid for the day pass but it didn't make it overcrowded.

10

Kathryn

3 feb 2026

·

Soggiorno di 5 notti

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

8

Dion

20 gen 2025

·

Soggiorno di 8 notti

Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.

Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.

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Ristorazione

Molti apprezzano la qualità del cibo, soprattutto i piatti preparati al tavolo, ma altri trovano un'offerta prevalentemente a buffet, una varietà limitata e restrizioni o supplementi con il piano all-inclusive.

Recensioni degli ospiti correlate

4

Susan

23 ago 2024

·

Soggiorno di 7 notti

The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.

The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.

10

Edward D

9 giu 2025

·

Soggiorno di 9 notti

We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.

We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.

4

Diane C

24 nov 2025

·

Soggiorno di 10 notti

The food was buffet for every meal, which was usually cold . The staff ignored you , usually didn’t say hello when you entered the dining room, except to scan your room number. Then they spent most of the time talking to each other at the bar area , while you had to chase someone to get an extra drink… unless you were a “paying” guest, not an “”all inclusive” one. They had 2 outside lunch bar-b- que where food was out there for 3 hours in the sun, the cheese congealed, the flys landed on the spoons which had caked on food from being used used by everyone. Y to he hot food was cold, the cold food with mayo was not cold. The man who cooked the meat took it with his bare hands, putting chicken, burgers or hardened pork ( in a melted ice bowl), to put it on the grill,then added the lettuce, tomatoe, onion on a bun. We were never allowed to order off the menu for the ten days we were there. We were not very happy with the variety of food. Had to ask for salt and pepper every day, butter also. We have stayed here many years and we watched the food and service decrease

The food was buffet for every meal, which was usually cold . The staff ignored you , usually didn’t say hello when you entered the dining room, except to scan your room number. Then they spent most of the time talking to each other at the bar area , while you had to chase someone to get an extra drink… unless you were a “paying” guest, not an “”all inclusive” one. They had 2 outside lunch bar-b- que where food was out there for 3 hours in the sun, the cheese congealed, the flys landed on the spoons which had caked on food from being used used by everyone. Y to he hot food was cold, the cold food with mayo was not cold. The man who cooked the meat took it with his bare hands, putting chicken, burgers or hardened pork ( in a melted ice bowl), to put it on the grill,then added the lettuce, tomatoe, onion on a bun. We were never allowed to order off the menu for the ten days we were there. We were not very happy with the variety of food. Had to ask for salt and pepper every day, butter also. We have stayed here many years and we watched the food and service decrease

8

Don J

23 nov 2024

·

Soggiorno di 3 notti

Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.

Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.

10

Edward Dale

2 giu 2023

·

Soggiorno di 10 notti

Been to several all inclusive resorts on Cozumel, but El Cid has the best food.

Been to several all inclusive resorts on Cozumel, but El Cid has the best food.

8

Lucie

8 apr 2025

·

Soggiorno di 12 notti

Food was always very good and plentiful. Just need to expect US25$ per day resort fee. A bit much for what is available. Convenient for diving at Marine World

Food was always very good and plentiful. Just need to expect US25$ per day resort fee. A bit much for what is available. Convenient for diving at Marine World

10

Robert A

10 nov 2025

·

Soggiorno di 7 notti

El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else

El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else

10

Bruce Thane

3 ott 2025

·

Soggiorno di 7 notti

Great facility and staff. Food was excellent.

Great facility and staff. Food was excellent.

6

Maria de la Paz

20 mar 2025

·

Soggiorno di 2 notti

El todo incluido en realidad nones todo incluido en lo que respecta a alimentos

El todo incluido en realidad nones todo incluido en lo que respecta a alimentos

10

Ernest Arthur Wilbur

31 ott 2025

·

Soggiorno di 7 notti

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

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2

Kirsten

1 mar 2023

·

Soggiorno di 12 notti

well we booked our suite last may with a $600 deposit, we flew 2000 mile got there and they gave our room away. i would never trust them again with our vacation!

well we booked our suite last may with a $600 deposit, we flew 2000 mile got there and they gave our room away. i would never trust them again with our vacation!

10

Victoria

12 feb 2023

·

Soggiorno di 21 notti

The staff was the best. Francesco the manager went above and beyond to accommodate us. The servers made our whole stay Awesome. Julio the entertainment director tried to keep things going all the time, he was wonderful. We had a great relaxed time. It’s non wonder there are so many return guests

The staff was the best. Francesco the manager went above and beyond to accommodate us. The servers made our whole stay Awesome. Julio the entertainment director tried to keep things going all the time, he was wonderful. We had a great relaxed time. It’s non wonder there are so many return guests

10

Stephen John

6 feb 2023

·

Soggiorno di 7 notti

The only thing i didn't like was the tile in the rooms and balconies was very slippery when wet I did actually slip and fell after a rain storm, other wise the staff was very friendly.

The only thing i didn't like was the tile in the rooms and balconies was very slippery when wet I did actually slip and fell after a rain storm, other wise the staff was very friendly.

8

Ashley

4 feb 2023

·

Soggiorno di 7 notti

Small property with one restaurant and got to know great staff and other guests well. Not much offered for activities and nothing for young kids. We enjoyed snorkeling right there at hotel but no sandy beach in site. Also many cruise ships right there by hotel

Small property with one restaurant and got to know great staff and other guests well. Not much offered for activities and nothing for young kids. We enjoyed snorkeling right there at hotel but no sandy beach in site. Also many cruise ships right there by hotel

10

Jeff

26 gen 2023

·

Soggiorno di 1 notte

We had a wonderful stay at the El Sid, when we got there we were greeted with smiling friendly faces. Check in was a breeze and without asking our room was upgraded to a lovely ocean view 2 room suit. Room was immaculate and the bed to die for. Food at the hotel was top notch, they had a real charcoal bbq going and we all enjoyed steak and ribs. It was small as resorts go but that made it nice in my opinion, no lines for anything and the staff was there for our every need Definitely go again

We had a wonderful stay at the El Sid, when we got there we were greeted with smiling friendly faces. Check in was a breeze and without asking our room was upgraded to a lovely ocean view 2 room suit. Room was immaculate and the bed to die for. Food at the hotel was top notch, they had a real charcoal bbq going and we all enjoyed steak and ribs. It was small as resorts go but that made it nice in my opinion, no lines for anything and the staff was there for our every need Definitely go again

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:30

Prima delle 12:00

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