Mareazul Beach Front Resort Condos at Playa del Carmen
From
US$ 243
/noite
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From
US$ 243
/noite
Sobre este alojamento
Deleite-se com massagens e tratamentos corporais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concie...
Comodidades
Deleite-se com massagens e tratamentos corporais. Depois de uma imersão retemperante numa das 3 piscinas exteriores, aproveite para dar um salto até à praia privada. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um televisor no espaço comum.
Comodidades para negócios
As principais comodidades incluem armazenamento de bagagem, uma lavandaria e elevador. Planeia um evento em Playa del Carmen? Este aparthotel dispõe de uma área total de 50 metros quadrados para eventos, onde se incluem uma zona para conferências. Há estacionamento grátis no local.
Restaurante
Encontrará várias opções para petiscar ou saborear uma refeição ligeira neste aparthotel, incluindo uma loja de conveniência e serviço de quarto (a horas específicas). Peça o seu cocktail favorito no bar de praia. O aparthotel serve pequenos-almoços completos diariamente entre as 8:00 e as 11:00 mediante uma sobretaxa.
Quartos
Os 60 quartos com decoração personalizada farão com que se sinta em casa. À sua espera tem uma cozinha com um frigorífico/congelador grande e um forno. As unidades contam com uma varanda com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ao final do dia, assista a uma seleção de canais por cabo no seu Smart TV de 60 polegadas. A internet sem fios permite-lhe estar sempre contactável. As comodidades incluem ainda cofres com capacidade para computadores portáteis e áreas de estar separadas. A limpeza dos quartos é efetuada Limpeza dos quartos a pedido.
Localização
Em Playa del Carmen (Corasol), Mareazul Beach Condos Playa Del Carmen ficará a 10 minutos de carro de Calle Quinta Avenida e de Playacar. Este aparthotel de praia está a 3,6 km (2,3 mi) de Playa del Carmen (praia principal) e a 13,4 km (8,3 mi) de Parque Temático de Xplor.
O que há nas proximidades
Playa Punta Esmeralda(0.6 milhas)
Playa 88(0.9 milhas)
Igreja de Guadalupe(1.2 milhas)
Playa Avenida Colosio(1.3 milhas)
Gran Coyote Golf(1.4 milhas)
Praia Coco(1.6 milhas)
Plaza 28 de Julio(1.7 milhas)
Playa Mamitas(1.7 milhas)
Mario Villanueva Madrid(1.9 milhas)
Super Chedraui Selecto Avenida 10(1.9 milhas)
Calle Quinta Avenida(2 milhas)
Playa del Carmen (praia principal)(2 milhas)
Quinta Alegría Shopping Mall(2.1 milhas)
Chun-Zumbul (local de mergulho)(2.1 milhas)
Calle Corazón(2.2 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(24.3 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(32.7 milhas)
Aeroporto Internacional de Tulum (TQO)(68 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Carretera Federal Km 294, Corasol, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa Punta Esmeralda (0.6 milhas)
Playa 88 (0.9 milhas)
Igreja de Guadalupe (1.2 milhas)
Playa Avenida Colosio (1.3 milhas)
Gran Coyote Golf (1.4 milhas)
Praia Coco (1.6 milhas)
Opções de quartos
14
Ocean View Penthouse Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 4
2000 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
25
Splash Private Pool Villa Ground Floor
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 4
1905 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
35
Ocean Front Splash Private Pool Villa
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 2 Camas Individuais
Dormidas 4
2000 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
1
Apartamento Nobre, 2 quartos, vista parcial para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 4
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
24
Deluxe Ocean View 3bdr + Studio Villa
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas Individuais
, 2 Beliches
e 1 Futon
2400 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
46
Deluxe 4 bedroom Ocean View
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas De Casal
e 2 Camas Individuais
3778 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
37
Partial Ocean View Deluxe 2 bedroom
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 4
1905 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
22
Ocean View 3 Bdrm Penthouse
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal Grande
e 3× Camas Individuais
2500 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
18
Private pool 2 bedroom plus extra bed 702S
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal Grandes
e 1 Cama Individual
Dormidas 7
1830 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
11
Apartamento Superior
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Futon
Dormidas 4
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
38
Apartamento Elite
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 4
1800 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
21
Penthouse Premium, 2 quartos, vista para o oceano, no piso executivo
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 4
2000 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
12
Private pool 2 bedroom plus extra bed 703S
Detalhes do quarto
2 Camas De Casal Extragrandes
, 1 Cama Individual
, 1 Sofá-Cama
e 1 Futon
Dormidas 7
2000 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
63
Ocean Front Penthouse Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal Grandes
e 1 Futon
Dormidas 6
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Cozinha
Avaliações dos hóspedes sobre Mareazul Beach Front Resort Condos at Playa del Carmen
8.3
Muito Bom
Com base em 110 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em análises recentes, viajantes descrevem o Mareazul Beach Front Condos At playa del Carmen como um complexo à beira-mar, tranquilo e ideal para famílias, com uma piscina enorme, apartamentos espaçosos e bem equipados, funcionários prestativos e um ambiente geralmente limpo e seguro, ideal para estadias relaxantes.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em análises recentes, viajantes descrevem o Mareazul Beach Front Condos At playa del Carmen como um complexo à beira-mar, tranquilo e ideal para famílias, com uma piscina enorme, apartamentos espaçosos e bem equipados, funcionários prestativos e um ambiente geralmente limpo e seguro, ideal para estadias relaxantes.
Os hóspedes apreciam a praia privativa com espreguiçadeiras, áreas bem cuidadas, restaurantes no local e uma pequena loja, além de uma atmosfera voltada para a família. As desvantagens frequentes incluem a distância do centro, que torna os táxis caros ou um carro alugado útil, opções de refeições limitadas ou caras, piscinas pluviais muito rasas nas unidades e manutenção esporádica ou barulho de reformas durante o dia. Alguns também relatam limpeza ou manutenção irregulares (cheiro de umidade, lençóis manchados ou uma pequena piscina suja) e frustrações ocasionais no check-in ou com o suporte fora do horário comercial. Espere apartamentos espaçosos e arredores calmos, com a conveniência melhorando se você organizar o transporte.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina central grande e o acesso direto a uma praia tranquila e privativa com espreguiçadeiras são repetidamente elogiados. Os restaurantes no local e uma pequena loja aumentam a conveniência, embora algumas áreas comuns mostrem desgaste e as piscinas 'privativas' nas unidades sejam muito rasas.
Avaliações dos hóspedes relacionadas
8
Carolyn
21 de mar. de 2025
·
A estadia foi de 3 noites
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
8
Alvaro
25 de jul. de 2024
·
A estadia foi de 5 noites
Property is pretty big, specially the pool area. Private beach was great, not as crowded, chairs were provided. Unit was well equipped, nice furniture, smart TVs, air conditioning, perfect for the family. The only negative I'd say is the washer/dryer were not great, and the buildings and common areas looked a bit damaged-not well maintained. Paint was peeling off in several exterior walls. Overall a good experience.
Property is pretty big, specially the pool area. Private beach was great, not as crowded, chairs were provided. Unit was well equipped, nice furniture, smart TVs, air conditioning, perfect for the family. The only negative I'd say is the washer/dryer were not great, and the buildings and common areas looked a bit damaged-not well maintained. Paint was peeling off in several exterior walls. Overall a good experience.
10
Keisha
10 de jun. de 2025
·
A estadia foi de 3 noites
Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!
Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!
8
Tiffani
30 de jun. de 2024
·
A estadia foi de 7 noites
We stayed in one of the penthouses at this property and it was 5 star all the way. Beautiful on the inside and all new furnishings and appliances. They are not all like this fo make sure you know what you are getting because the north side buildings all seem newer and more updated. It was bad weather while we were on vacation so we were so grateful to have a beautiful place with an outstanding kitchen to spend our time. The outside amenities could use a little updating and maintenance. I wound rate this part as more of a 3-4 star. The water fountains were not on, lots of paint chips on the walls and not a lot of pool chairs or loungers out for guests. It’s beautiful at night when you don’t see this but in te day light, you notice it’s a little run down. Nothing terrible, but it could look so much better with new paint and some maintenance. Now to the spa. We booked 3 massages and o e facial all at 4:00 so we could all go at the same time and finish together. The gals who booked us said we could go an hour early to use the amenities so we did just that. Well, it turned out we were not booked together and we had to wait for people before us to leave before we could go in. 5 more minutes, 5 more minutes, just a couple more minutes….finally after waiting outside and 15 mosquito bites later, we were able to go in but there was only one locker room got both men and women and our appts were not together. Two of us had to wait an hour.
We stayed in one of the penthouses at this property and it was 5 star all the way. Beautiful on the inside and all new furnishings and appliances. They are not all like this fo make sure you know what you are getting because the north side buildings all seem newer and more updated. It was bad weather while we were on vacation so we were so grateful to have a beautiful place with an outstanding kitchen to spend our time. The outside amenities could use a little updating and maintenance. I wound rate this part as more of a 3-4 star. The water fountains were not on, lots of paint chips on the walls and not a lot of pool chairs or loungers out for guests. It’s beautiful at night when you don’t see this but in te day light, you notice it’s a little run down. Nothing terrible, but it could look so much better with new paint and some maintenance. Now to the spa. We booked 3 massages and o e facial all at 4:00 so we could all go at the same time and finish together. The gals who booked us said we could go an hour early to use the amenities so we did just that. Well, it turned out we were not booked together and we had to wait for people before us to leave before we could go in. 5 more minutes, 5 more minutes, just a couple more minutes….finally after waiting outside and 15 mosquito bites later, we were able to go in but there was only one locker room got both men and women and our appts were not together. Two of us had to wait an hour.
10
Cristian
15 de jul. de 2024
·
A estadia foi de 7 noites
Great place, excellente pool and beach area. Safe for family and great staff.
Great place, excellente pool and beach area. Safe for family and great staff.
8
Moran
5 de ago. de 2025
·
A estadia foi de 4 noites
Nice property with great pool and beach. If you plan to stay in the property make sure you rent a car otherwise the location is challenging.
Nice property with great pool and beach. If you plan to stay in the property make sure you rent a car otherwise the location is challenging.
10
Sandra
21 de jul. de 2025
·
A estadia foi de 7 noites
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
10
Jennifer
12 de abr. de 2025
·
A estadia foi de 7 noites
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
10
Aaron
8 de jul. de 2023
·
A estadia foi de 7 noites
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
8
Luis
19 de ago. de 2024
·
A estadia foi de 6 noites
The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.
The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os apartamentos e as áreas comuns são frequentemente descritos como muito limpos, mas alguns hóspedes relataram problemas como umidade ou mofo, lençóis manchados e uma pequena área de piscina suja.
Avaliações dos hóspedes relacionadas
10
Dafne
28 de ago. de 2024
·
A estadia foi de 4 noites
Supero mis espectativas , demaciado hermoso y limpio , sin duda sera nuestro lugar d hospedaje las siguientes vacaciones.
Supero mis espectativas , demaciado hermoso y limpio , sin duda sera nuestro lugar d hospedaje las siguientes vacaciones.
8
Kristin Brooke
25 de fev. de 2024
·
A estadia foi de 7 noites
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
10
Sandra
21 de jul. de 2025
·
A estadia foi de 7 noites
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
10
Jennifer
12 de abr. de 2025
·
A estadia foi de 7 noites
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
10
Jessica
18 de jun. de 2025
·
A estadia foi de 6 noites
My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.
My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.
10
Aaron
8 de jul. de 2023
·
A estadia foi de 7 noites
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
10
Rogelio Ortiz
16 de set. de 2024
·
A estadia foi de 3 noites
Limpieza, ubicación e instalaciones únicas
Limpieza, ubicación e instalaciones únicas
10
Itzel Ortiz
12 de out. de 2025
·
A estadia foi de 3 noites
Todo limpio, muy cómodo, y espaciosos, divertido para los niños, es la segunda vez que estamos aquí y nos encanta, regresaremos seguramente
Todo limpio, muy cómodo, y espaciosos, divertido para los niños, es la segunda vez que estamos aquí y nos encanta, regresaremos seguramente
8
Luis
19 de ago. de 2024
·
A estadia foi de 6 noites
The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.
The property was really nice, but the apartment had a terrible smell of humidity and it was overwhelming in the master bedroom. We did communicate this problem and they brought us a dehumidifier. The wall above the bed has mold or mildew and the toilet in the master bedroom kept running. The private pool is advertised as a pool but in reality is more like a water fountain that is only about a foot deep. The first pool by the the restaurant has become a birdbath and it is full of feathers and bird droppings. The staff walks by it and does nothing about it. The staff were very courteous and attentive.
4
Maritza
25 de jan. de 2023
·
A estadia foi de 4 noites
Disappointed in the cleanliness of the premises. Limited dining options.
Disappointed in the cleanliness of the premises. Limited dining options.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As unidades são espaçosas e bem equipadas, com alguns apartamentos modernos e excelentes vistas para o oceano, mas a qualidade varia: alguns relatam acabamentos desatualizados, ruído de unidades vizinhas ou em reforma, cheiro de umidade e roupa de cama ocasionalmente desconfortável.
Avaliações dos hóspedes relacionadas
8
Carolyn
21 de mar. de 2025
·
A estadia foi de 3 noites
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
8
Kristin Brooke
25 de fev. de 2024
·
A estadia foi de 7 noites
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
10
Lisa
17 de jun. de 2023
·
A estadia foi de 6 noites
Our condo was absolutely amazing. It looked brand new and was very modern. The electronics and appliances were top notch. We really enjoyed the pools and beach access. Not overly busy and beautiful. I would absolutely stay here again.
Our condo was absolutely amazing. It looked brand new and was very modern. The electronics and appliances were top notch. We really enjoyed the pools and beach access. Not overly busy and beautiful. I would absolutely stay here again.
8
Tiffani
30 de jun. de 2024
·
A estadia foi de 7 noites
We stayed in one of the penthouses at this property and it was 5 star all the way. Beautiful on the inside and all new furnishings and appliances. They are not all like this fo make sure you know what you are getting because the north side buildings all seem newer and more updated. It was bad weather while we were on vacation so we were so grateful to have a beautiful place with an outstanding kitchen to spend our time. The outside amenities could use a little updating and maintenance. I wound rate this part as more of a 3-4 star. The water fountains were not on, lots of paint chips on the walls and not a lot of pool chairs or loungers out for guests. It’s beautiful at night when you don’t see this but in te day light, you notice it’s a little run down. Nothing terrible, but it could look so much better with new paint and some maintenance. Now to the spa. We booked 3 massages and o e facial all at 4:00 so we could all go at the same time and finish together. The gals who booked us said we could go an hour early to use the amenities so we did just that. Well, it turned out we were not booked together and we had to wait for people before us to leave before we could go in. 5 more minutes, 5 more minutes, just a couple more minutes….finally after waiting outside and 15 mosquito bites later, we were able to go in but there was only one locker room got both men and women and our appts were not together. Two of us had to wait an hour.
We stayed in one of the penthouses at this property and it was 5 star all the way. Beautiful on the inside and all new furnishings and appliances. They are not all like this fo make sure you know what you are getting because the north side buildings all seem newer and more updated. It was bad weather while we were on vacation so we were so grateful to have a beautiful place with an outstanding kitchen to spend our time. The outside amenities could use a little updating and maintenance. I wound rate this part as more of a 3-4 star. The water fountains were not on, lots of paint chips on the walls and not a lot of pool chairs or loungers out for guests. It’s beautiful at night when you don’t see this but in te day light, you notice it’s a little run down. Nothing terrible, but it could look so much better with new paint and some maintenance. Now to the spa. We booked 3 massages and o e facial all at 4:00 so we could all go at the same time and finish together. The gals who booked us said we could go an hour early to use the amenities so we did just that. Well, it turned out we were not booked together and we had to wait for people before us to leave before we could go in. 5 more minutes, 5 more minutes, just a couple more minutes….finally after waiting outside and 15 mosquito bites later, we were able to go in but there was only one locker room got both men and women and our appts were not together. Two of us had to wait an hour.
10
Sandra
21 de jul. de 2025
·
A estadia foi de 7 noites
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
10
Carlester
8 de abr. de 2024
·
A estadia foi de 3 noites
The unit we stayed in was beautiful, spacious, and modern.
The unit we stayed in was beautiful, spacious, and modern.
8
Laura
4 de jul. de 2024
·
A estadia foi de 3 noites
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
8
Nicholas
9 de abr. de 2023
·
A estadia foi de 6 noites
Mareazul is an easy taxi ride to downtown playa and a great choice for families. Its quiet, with a nice beach and a huge pool. We stayed in the ocean front penthouse and the views were amazing.
Mareazul is an easy taxi ride to downtown playa and a great choice for families. Its quiet, with a nice beach and a huge pool. We stayed in the ocean front penthouse and the views were amazing.
10
Jessica
18 de jun. de 2025
·
A estadia foi de 6 noites
My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.
My family of four stayed for seven days, six nights and very much enjoyed our stay. The property was very clean, well-maintained, and quiet. We loved the private pool and the kitchen appliances that enabled us to prepare our own meals.
10
Marco Antonio Canales
4 de nov. de 2023
·
A estadia foi de 5 noites
Son departamentos muy amplios y equipados. Solo la regadera se sale el agua. Y hay muchas cosas de vidrio que sin un riesgo cuando hay niños
Son departamentos muy amplios y equipados. Solo la regadera se sale el agua. Y hay muchas cosas de vidrio que sin un riesgo cuando hay niños
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe e os anfitriões recebem elogios frequentes pela simpatia, comunicação e rápida ajuda da recepção ou da gerência, mas alguns hóspedes tiveram problemas com o check-in atrasado, suporte limitado fora do horário comercial ou um problema de cobrança no café da manhã.
Avaliações dos hóspedes relacionadas
8
Kristin Brooke
25 de fev. de 2024
·
A estadia foi de 7 noites
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
The property itself is gorgeous and the beach is probably the best along that stretch. Limited seaweed and no rocks along the shore. It was never too crowded and staff lay out chairs and umbrellas everyday. Mareazul is a massive complex and is really beautiful overall. Our room was the ocean front penthouse and the view was spectacular! A car is likely needed to get around unless you are willing to spend $$$ on taxis into town. Disappointments: our room had an adjoining door/wall to the neighbouring apartment through which we could hear everything. We had no idea the room was set up this way and feel this was false advertising through omission of details. Mareazul does not offer round the clock on site support; the front desk staff leave at 2130h. We could not get into our room due to an issue with the door code and it took us over 1.5 hours to track down help. The number on the reservation was not in service. The emergency number provided at the front desk led us to someone who could not offer any solutions. We had to beg the reluctant security to try to help us and eventually we were connected to Yasmin who was very helpful and did respond to many other issues. There were bed sheets with stains on them and the dishwasher leaked all over the kitchen one night (pipes flimsy and held together with duct tape). We were never offered formal compensation for the inconveniences. While the property is gorgeous, we paid more than we think our experience was worth.
10
Ramon
6 de jan. de 2025
·
A estadia foi de 6 noites
Overall a very pleasant stay with highly trained helpful personnel.
Overall a very pleasant stay with highly trained helpful personnel.
8
Laura
4 de jul. de 2024
·
A estadia foi de 3 noites
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
10
Deanna
15 de mar. de 2024
·
A estadia foi de 7 noites
We had a few hiccups but the property manager tried her best to make it right.
We had a few hiccups but the property manager tried her best to make it right.
10
Raisa
7 de abr. de 2025
·
A estadia foi de 4 noites
I like the apartment, the area the pool. Communication was very good
I like the apartment, the area the pool. Communication was very good
10
Mazol
23 de jan. de 2025
·
A estadia foi de 4 noites
We were very pleased to stay at this very luxurious and upscale condos. Amazing communication!!!
We were very pleased to stay at this very luxurious and upscale condos. Amazing communication!!!
10
Zach
8 de mar. de 2025
·
A estadia foi de 5 noites
To begin, the communication and attention from guest services especially Yasmin was over the top. Like staying at a 5star resort. Welcoming us and making us feel like we made the right decision from the get go. From organizing a birthday event for our youngest while we were there to arranging contacts with rental car agents, private tours to Chichen Itza and more. The rooms while other reviews mentioned they were outdated and in need of some upkeep. I can agree with some of that. I have paid much more to have much worse room condition in America so I guess for me and my family of 5, myself and four girls, it was a perfect escape from the reality that is America today and enjoy beautiful and rich cultural experiences. We felt safe the entire time. Even had a slight accident and their security and host Carlos were right there to help. As stated by our three daughters 10/10 would recommend again. Would I go back, in a heartbeat. No doubt about it. Planning our trip back already.
To begin, the communication and attention from guest services especially Yasmin was over the top. Like staying at a 5star resort. Welcoming us and making us feel like we made the right decision from the get go. From organizing a birthday event for our youngest while we were there to arranging contacts with rental car agents, private tours to Chichen Itza and more. The rooms while other reviews mentioned they were outdated and in need of some upkeep. I can agree with some of that. I have paid much more to have much worse room condition in America so I guess for me and my family of 5, myself and four girls, it was a perfect escape from the reality that is America today and enjoy beautiful and rich cultural experiences. We felt safe the entire time. Even had a slight accident and their security and host Carlos were right there to help. As stated by our three daughters 10/10 would recommend again. Would I go back, in a heartbeat. No doubt about it. Planning our trip back already.
10
Aaron
8 de jul. de 2023
·
A estadia foi de 7 noites
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
10
Gilda L
2 de ago. de 2023
·
A estadia foi de 5 noites
The property was well taken care of and felt safe. Staff very friendly. Would recommend the restaurant near the beach and ask for Noe- wonderful waiter!
The property was well taken care of and felt safe. Staff very friendly. Would recommend the restaurant near the beach and ask for Noe- wonderful waiter!
4
Shauna
18 de set. de 2023
·
A estadia foi de 5 noites
There were multiple problems accessing the property, we had to wait hours after checkin time to even be able to enter the property. Another family member was cancelled and unable to get into their room with no notice, so they travelled for no reason.
There were multiple problems accessing the property, we had to wait hours after checkin time to even be able to enter the property. Another family member was cancelled and unable to get into their room with no notice, so they travelled for no reason.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira-mar é tranquila e segura, mas é uma longa caminhada até a 5ª Avenida e muitos aconselham alugar um carro, pois os táxis são caros.
Avaliações dos hóspedes relacionadas
8
Carolyn
21 de mar. de 2025
·
A estadia foi de 3 noites
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
Great location and very close to the beach everything is very private and just what we wanted. If you don’t have your own transportation be advised that taxis are outrageously expensive they charge you $30 to take you 5 min down the road and then charge you an additional $10 since it’s a private residential entrance and they have to check in twice just to get to your unit. One of the taxi guys said they have to provide their ID and then get their ID back once they exit and many don’t want to go through the hassle. The pool is about 2.5 feet so there is really no point in getting the condo unit with a pool because it’s like a kitty pool. The only reason I can’t give this place a 5 stars is because on Saturday and even Friday bright and early all through the day there was so much noise from the upstairs unit. I went outside to see what the noise was and they were remodeling the unit above and it was just hammering and drilling noise all day. Other than that the stay was good. I would return to the area.
10
Gabrielle
4 de mar. de 2024
·
A estadia foi de 8 noites
Great place to stay and relax. Very nice large unit with full kitchen! Walkable, 20-30 minutes, to shopping and many great restaurants!!
Great place to stay and relax. Very nice large unit with full kitchen! Walkable, 20-30 minutes, to shopping and many great restaurants!!
8
Moran
5 de ago. de 2025
·
A estadia foi de 4 noites
Nice property with great pool and beach. If you plan to stay in the property make sure you rent a car otherwise the location is challenging.
Nice property with great pool and beach. If you plan to stay in the property make sure you rent a car otherwise the location is challenging.
8
Jerehmiar
7 de jun. de 2024
·
A estadia foi de 5 noites
Great if you want peace and quiet. There is alot of seaweed at the beach. Have to take a cab to go anywhere. Restaurants are not cheap for large families.
Great if you want peace and quiet. There is alot of seaweed at the beach. Have to take a cab to go anywhere. Restaurants are not cheap for large families.
10
Sandra
21 de jul. de 2025
·
A estadia foi de 7 noites
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
An unforgettable stay at Mareazul My stay at Mareazul was absolutely amazing. The condo was beautiful, very clean, and well-equipped with everything we needed to relax and enjoy our vacation. The ocean view was stunning, and the common areas—like the pool, gardens, and private beach—were all impeccably maintained. The location is perfect: peaceful, safe, and just minutes away from everything Playa del Carmen has to offer. The staff was kind and helpful, which made the experience even better. I would definitely stay here again and highly recommend it to anyone looking for a comfortable, beautiful, and relaxing place in the Mexican Caribbean. Thank you for a wonderful stay!
10
xavier
19 de nov. de 2022
·
A estadia foi de 6 noites
La plage la plus belle de Playa sable blanc et surtout très peu de monde. L appt est très bien équipé et spacieux en face de la piscine qui est immense et très propre, la plage à 5 mn à pied en longeant la piscine. Le personnel du complexe très souriant et l endroit très sécurisé. Transat et parasol à disposition sur la plage . Pour aller à la Quinta il faut marcher 2km ou le mieux est d être véhiculé. Attention à bien payé l horadateur, ou vous aurez un sabot (30 euros) sur la voiture ( du vécu). De belle balade à faire sur la plage à droite vers Playa centre et à gauche vous longerez tous les hôtels. Je vous recommande cet appt très bien équipé, un jacuzzi sur la terrasse très agréable aussi.
La plage la plus belle de Playa sable blanc et surtout très peu de monde. L appt est très bien équipé et spacieux en face de la piscine qui est immense et très propre, la plage à 5 mn à pied en longeant la piscine. Le personnel du complexe très souriant et l endroit très sécurisé. Transat et parasol à disposition sur la plage . Pour aller à la Quinta il faut marcher 2km ou le mieux est d être véhiculé. Attention à bien payé l horadateur, ou vous aurez un sabot (30 euros) sur la voiture ( du vécu). De belle balade à faire sur la plage à droite vers Playa centre et à gauche vous longerez tous les hôtels. Je vous recommande cet appt très bien équipé, un jacuzzi sur la terrasse très agréable aussi.
10
Rafael
20 de jun. de 2024
·
A estadia foi de 7 noites
Muy agusto estuvimos en este departamento, las instalaciones y la ubicacion excelentes
Muy agusto estuvimos en este departamento, las instalaciones y la ubicacion excelentes
8
Nicholas
9 de abr. de 2023
·
A estadia foi de 6 noites
Mareazul is an easy taxi ride to downtown playa and a great choice for families. Its quiet, with a nice beach and a huge pool. We stayed in the ocean front penthouse and the views were amazing.
Mareazul is an easy taxi ride to downtown playa and a great choice for families. Its quiet, with a nice beach and a huge pool. We stayed in the ocean front penthouse and the views were amazing.
10
Rogelio Ortiz
16 de set. de 2024
·
A estadia foi de 3 noites
Limpieza, ubicación e instalaciones únicas
Limpieza, ubicación e instalaciones únicas
10
Jennifer
24 de nov. de 2023
·
A estadia foi de 4 noites
Amazing views! We watched the sun rise every morning. The people were nice and the condo was beautiful. The pool at the complex is also amazing and we ate on property several times. The beach is nice and private. There was a Walmart nearby so we stocked up on food and drinks and laundry detergent and had just what we needed. Renting a car is a must.
Amazing views! We watched the sun rise every morning. The people were nice and the condo was beautiful. The pool at the complex is also amazing and we ate on property several times. The beach is nice and private. There was a Walmart nearby so we stocked up on food and drinks and laundry detergent and had just what we needed. Renting a car is a must.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os hóspedes frequentemente gostaram dos restaurantes no local, mas vários acharam os preços altos e as opções limitadas, com alguns notando um serviço inconsistente.
Avaliações dos hóspedes relacionadas
10
Gabrielle
4 de mar. de 2024
·
A estadia foi de 8 noites
Great place to stay and relax. Very nice large unit with full kitchen! Walkable, 20-30 minutes, to shopping and many great restaurants!!
Great place to stay and relax. Very nice large unit with full kitchen! Walkable, 20-30 minutes, to shopping and many great restaurants!!
10
Keisha
10 de jun. de 2025
·
A estadia foi de 3 noites
Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!
Me and my family enjoyed our stay. The restaurants open at 9am and we are early risers so that was our only compliment. Gym is nice! Pool is nice and spacious. Everyone was nice and helpful Will be back!
8
Laura
4 de jul. de 2024
·
A estadia foi de 3 noites
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
Absolutely wonderful stay. I cannot praise Yasmin with hospitality enough. She went above and beyond to make our vacation as enjoyable as possible. Every person that we had contact with at the resort was amazing. So polite and friendly. Even the taxi driver, Victor, was amazing. The ONLY negative things that I can say for the condo itself are 1) there were not enough bath towels & wash cloths, 2) the bed in the master room was uncomfortable, making my back very sore. As far as any negative comment for the resort itself is the breakfast restaurant server did over charge when we paid in cash. I guess he didn’t think we knew what the exchange rate was. All in all, I would absolutely go back. If you are deciding on whether to visit here, Yasmin is definitely your go to. I’ve never had such an amazing and accommodating concierge. The bartender and staff at the main restaurant were also phenomenal. The food was wonderful as well. We didn’t worry one bit about anything because the staff made sure that we were well taken care of. I can’t wait to visit again.
10
Jennifer
12 de abr. de 2025
·
A estadia foi de 7 noites
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
I loved our stay at Mareazul Beach Resort. Wish i was still there. The apartment was extremely clean and pretty. The property was also super clean and gorgeous. A beautiful pool that slans lenth of property and ending with a private beach entrance. Property had a little store and 2 restaurants with delicious food. Hope to return!
10
Laura
18 de mar. de 2023
·
A estadia foi de 3 noites
There is no shopping around the property unless you walk the 30-45min to 5th ave. There’s a mini mart on the property but it closes early. You also need a taxi to take you to grocery shopping if you plan on spending a couple days there. The restaurant on site is very pricey and alcoholic drinks from there weren’t good. It would probably benefit if you rented a car that way you don’t have to pay a taxi anytime you need to go to the store.
There is no shopping around the property unless you walk the 30-45min to 5th ave. There’s a mini mart on the property but it closes early. You also need a taxi to take you to grocery shopping if you plan on spending a couple days there. The restaurant on site is very pricey and alcoholic drinks from there weren’t good. It would probably benefit if you rented a car that way you don’t have to pay a taxi anytime you need to go to the store.
10
Aaron
8 de jul. de 2023
·
A estadia foi de 7 noites
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
Property was great! The large central pool was very clean and fun to play in. 2 restaurants located on site. Easy access to the beach. Beach was very clean when we got there and then became full of seaweed the last couple days we were there. It really all depends on weather and currents as to how bad the beaches will be. Property manager was easy to work with. We had an issue with the AC and they fixed it quickly. We had a great stay. Just a couple heads up items: Kitchen had plenty of cookware for our party of 6 but didn’t have any spices. We like to cook and this changed our plans a bit. Also limited amounts of common items like, toilet paper, dishwasher soap, hand soaps, hand towels, etc. None of this was an issue for us but it’s helpful to know so you can plan for it. We stay in a lot of VRBO’s in the states and are more used to these common items being readily available. All in all we highly recommend this facility. One thing we were very appreciative of was the level of security. 2 gates to pass through plus security staff roaming the premises 24hrs keeping an eye on things.
10
Gilda L
2 de ago. de 2023
·
A estadia foi de 5 noites
The property was well taken care of and felt safe. Staff very friendly. Would recommend the restaurant near the beach and ask for Noe- wonderful waiter!
The property was well taken care of and felt safe. Staff very friendly. Would recommend the restaurant near the beach and ask for Noe- wonderful waiter!
8
Luis Ángel
29 de abr. de 2024
·
A estadia foi de 7 noites
Buen lugar muy familiar buena alberca y playa , nos tocó una cama un poco incómoda , y el restaurante que da ala playa mal servicio pero vale la pena el lugar en general
Buen lugar muy familiar buena alberca y playa , nos tocó una cama un poco incómoda , y el restaurante que da ala playa mal servicio pero vale la pena el lugar en general
10
Peter
11 de jan. de 2025
·
A estadia foi de 4 noites
The property was beautiful to walk through and to just relax on the private beach area and large pool area! The restaurant on property was delicious, staff was very hospitable two thumbs up! Our specific condo was perfect for our group of 7 it was just as the pictures showed we all had a relaxing &fun stay ! We most definitely be returning to Mareazul !
The property was beautiful to walk through and to just relax on the private beach area and large pool area! The restaurant on property was delicious, staff was very hospitable two thumbs up! Our specific condo was perfect for our group of 7 it was just as the pictures showed we all had a relaxing &fun stay ! We most definitely be returning to Mareazul !
4
Maritza
25 de jan. de 2023
·
A estadia foi de 4 noites
Disappointed in the cleanliness of the premises. Limited dining options.
Disappointed in the cleanliness of the premises. Limited dining options.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Jean
há 3 semanas
·
A estadia foi de 7 noites
The resort is great and very clean. The room was clean, airy and well stuffed with everything we needed to cook meal and enjoy time in family. Unfortunately, we booked a specific room type which was changed last minute without notices. We had paid extra for a swim out room and the changed room had a non-functional swim out. Communications with the property were tough before and became impossible once we were changed unit. Since it's an owner rental and not a hotel, the resort could not help. The wifi stopped working late in our week and the owner was prompt to respond which helped. Unfortunately nobody at Hotels.com or the resort nor the owners are interested to reimburse the difference for the swim out unit. I do not recommend this property as you have no recourse if one of the party doesn't fulfill their end of the contract.
The resort is great and very clean. The room was clean, airy and well stuffed with everything we needed to cook meal and enjoy time in family. Unfortunately, we booked a specific room type which was changed last minute without notices. We had paid extra for a swim out room and the changed room had a non-functional swim out. Communications with the property were tough before and became impossible once we were changed unit. Since it's an owner rental and not a hotel, the resort could not help. The wifi stopped working late in our week and the owner was prompt to respond which helped. Unfortunately nobody at Hotels.com or the resort nor the owners are interested to reimburse the difference for the swim out unit. I do not recommend this property as you have no recourse if one of the party doesn't fulfill their end of the contract.
2
Lindsey
30 de abr. de 2026
·
A estadia foi de 4 noites
We had this trip booked for months and were excited to bring our kids. All of the stuff happened with the cartel and we were getting national warnings in the US NOT to travel to the area. We tried to cancel and are still fighting for a refund. We won't be traveling here.
We had this trip booked for months and were excited to bring our kids. All of the stuff happened with the cartel and we were getting national warnings in the US NOT to travel to the area. We tried to cancel and are still fighting for a refund. We won't be traveling here.
2
Hootan
11 de abr. de 2026
·
A estadia foi de 7 noites
Wow where to start. First off all during our stay we had a huge cockroach come out of the second bedroom and we didn’t even leave and doors or windows open. Secondly they shut the water off for almost the whole day and didn’t even tell us about it and their pathetic offer to have us move all our belongings to another apartment was supposed to be their appeasement for us when we shouldn’t have to deal with any of that on vacation. Plus the front desk even confirmed that they had been told of it the day before and our concierge didn’t even think or bother to tell us about it and on top of that she said the reservations team would reach out to us after we got home to make it right and today they told us they won’t do anything to compensate us for the almost entire day we couldn’t shower or use and water in the house. I’ll be honest this place has awful service and I personally wouldn’t recommend it. Oh and this restaurant closes at 9 so if you’re thinking of grabbing some late food even on a Saturday or Friday night look elsewhere. I’m not sure who this resort caters to but it’s obviously not people looking for good service. Oh and the pool with the condo is in terrible shape with a huge patch missing tiles and the stucco falling off all around the pool, not what we paid for!
Wow where to start. First off all during our stay we had a huge cockroach come out of the second bedroom and we didn’t even leave and doors or windows open. Secondly they shut the water off for almost the whole day and didn’t even tell us about it and their pathetic offer to have us move all our belongings to another apartment was supposed to be their appeasement for us when we shouldn’t have to deal with any of that on vacation. Plus the front desk even confirmed that they had been told of it the day before and our concierge didn’t even think or bother to tell us about it and on top of that she said the reservations team would reach out to us after we got home to make it right and today they told us they won’t do anything to compensate us for the almost entire day we couldn’t shower or use and water in the house. I’ll be honest this place has awful service and I personally wouldn’t recommend it. Oh and this restaurant closes at 9 so if you’re thinking of grabbing some late food even on a Saturday or Friday night look elsewhere. I’m not sure who this resort caters to but it’s obviously not people looking for good service. Oh and the pool with the condo is in terrible shape with a huge patch missing tiles and the stucco falling off all around the pool, not what we paid for!
6
Monica
28 de mar. de 2026
·
A estadia foi de 7 noites
Was very upset because it said no pets yet so many dogs woke me up barking. I had to bye my own toilet paper and had to wash towels because they had no extras. And before check out my door code was no longer working. I got wet trying to walk to my room from the sprinkler in mid afternoon.
Was very upset because it said no pets yet so many dogs woke me up barking. I had to bye my own toilet paper and had to wash towels because they had no extras. And before check out my door code was no longer working. I got wet trying to walk to my room from the sprinkler in mid afternoon.
10
Jeffrey
22 de jan. de 2026
·
A estadia foi de 4 noites
Unit was clean and fully equiped. Pool area and grounds ate meticulously clean. Pools are not heated. Beach seawead was cleaned and removed every morning. Chairs and umbrellas provided and set up for you. Overall excellent accommodations for a family vacation.
Unit was clean and fully equiped. Pool area and grounds ate meticulously clean. Pools are not heated. Beach seawead was cleaned and removed every morning. Chairs and umbrellas provided and set up for you. Overall excellent accommodations for a family vacation.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 10:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
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outubro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 365.8085582382202USD
- 2026-09-20: 366.25266477355956USD
- 2026-09-21: 367.3284494842529USD
- 2026-09-22: 363.4261179290771USD
- 2026-09-23: 363.4261179290771USD
- 2026-09-24: 361.800730783081USD
- 2026-09-25: 360.4401877807617USD
- 2026-09-26: 369.8963578262329USD
- 2026-09-27: 371.52945819854733USD
- 2026-09-28: 372.3510219818115USD
- 2026-09-29: 372.3510219818115USD
- 2026-09-30: 374.79569400329586USD
- 2026-10-01: 376.4388566299438USD
- 2026-10-02: 377.2704125473022USD
- 2026-10-03: 378.8935207855224USD
- 2026-10-04: 366.86250049438473USD
- 2026-10-05: 368.714901914978USD
- 2026-10-06: 408.7204968383789USD
- 2026-10-07: 370.1132046661377USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 371.6996750793457USD
- 2026-10-13: NO DATA
- 2026-10-14: 374.0551541564941USD
- 2026-10-15: 372.56492377166745USD
- 2026-10-16: 379.33454203033443USD
- 2026-10-17: 383.24914462738036USD
- 2026-10-18: 413.76582335357665USD
- 2026-10-19: 431.45389912719725USD
- 2026-10-20: 397.65937969665526USD
- 2026-10-21: 437.8160486755371USD
- 2026-10-22: NO DATA
- 2026-10-23: 405.3853328384399USD
- 2026-10-24: 379.8675259689331USD
- 2026-10-25: 415.71383372039793USD
- 2026-10-26: 401.8982533401489USD
- 2026-10-27: 419.0001239135742USD
- 2026-10-28: 417.0283778457641USD
- 2026-10-29: 414.65862929992676USD
- 2026-10-30: 413.48639420013427USD
- 2026-10-31: 457.8242629257202USD
- 2026-11-01: 396.89790895843504USD
- 2026-11-02: 452.35884605712886USD
- 2026-11-03: 423.47463662109374USD
- 2026-11-04: 466.91160051269526USD
- 2026-11-05: 417.0597215927124USD
- 2026-11-06: 434.2656856613159USD
- 2026-11-07: 431.66871248016355USD
- 2026-11-08: 433.51908041381836USD
- 2026-11-09: 434.2764841781616USD
- 2026-11-10: 437.3752027313232USD
- 2026-11-11: 481.4593764312744USD
- 2026-11-12: 417.24462866363524USD
- 2026-11-13: 401.23891273040766USD
- 2026-11-14: 454.63018084716794USD
- 2026-11-15: 505.1045521911621USD
- 2026-11-16: 429.3299570800781USD
- 2026-11-17: 517.3098913970947USD
- 2026-11-18: 499.1325867141723USD
A receção está aberta diariamente das 8:00 às 21:00. Os clientes deverão completar o registo online no alojamento através de um link seguro antes da chegada. Os clientes deverão fornecer uma cópia do seu documento de identificação com fotografia emitido pelo governo antes da chegada.
Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in e um código de acesso. A receção conta com funcionários apenas durante um certo horário. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
A damage deposit of USD 100 will be collected before check-in.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É estritamente proibida a realização de festas ou eventos de grupo no local.
- O anfitrião informou-nos da existência de um detetor de monóxido de carbono no alojamento
- O anfitrião informou-nos de que o alojamento dispõe de um detetor de fumo
- O alojamento dispõe dos seguintes elementos de segurança: extintor e kit de primeiros socorros
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este aparthotel antes da chegada, de acordo com as informações na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço completo: de 20 USD a 50 USD por adulto e de 10 USD a 40 USD por criança (valores aproximados)
- Está disponível um serviço de limpeza cujas taxas variam consoante a dimensão da unidade
- Cama desdobrável: 75.0 USD por semana
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento gratuito
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Internet
Wi-fi gratuito