Atelier Playa Mujeres
650 US$
/natt
Snitt för november
Priser för Atelier Playa Mujeres
Välj datum för att se priser och tillgänglighet.
650 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Atelier Playa Mujeres är priset per natt i genomsnitt 567 US$ under den billigaste månaden (augusti) och 1 190 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 1 138 US$ |
| februari | 1 190 US$ |
| mars | 964 US$ |
| april | 853 US$ |
| maj | 781 US$ |
| juni | 637 US$ |
| juli | 607 US$ |
| augusti | 567 US$ |
| september | 578 US$ |
| oktober | 573 US$ |
| november | 650 US$ |
| december | 849 US$ |
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nov. · 650 US$
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Dyrast: februari (ca 1 190 US$)
Billigast: augusti (ca 567 US$)
Om detta boende
Luxury resort with 4 outdoor swimming pools, full-service spa, and 13 restaurants in Playa Mujeres, Cancun.
Flygplatstransfer
Restaurang
Dygnsöppen reception
Rumservice
Concierge
Parkeringsservice
Läge
Prolongación Bonampak S/N Mz 1 Lote RTH4 SM3, Playa Mujeres, Punta Sam, Isla Mujeres, Quintana Roo, Mexiko
Rumsalternativ
Suite Standard
Sovplats 8
Junior Suite Superior with Terrace
Sovplats 5
Studio Standard
Sovplats 5
Junior Suite Standard
Sovplats 5
Junior Suite Sea View King Bed
Sovplats 5
Suite Executive
Sovplats 8
Suite Two Double Beds
Sovplats 8
3
Junior Suite Ocean View 2 Double
Information om rummet
Sovplats 3
635 ft²
BalkongLuftkonditioneringBadkarBadrumVälkomstpaket
2
Junior Suite Sea View
Information om rummet
Sovplats 5
743 ft²
LuftkonditioneringBadkarBadrum
Junior Suite Ocean View Queen Bed
Sovplats 5
Apartment Standard
Junior Suite Accessible with Views
Sovplats 5
Suite with Views
Sovplats 8
Room Sea View
Junior Suite Accessible-Two Queen Beds
Sovplats 5
Suite Two Queen Beds
Sovplats 8
Junior Suite Two Double Beds
Sovplats 5
Room Club
Junior Suite Accessible
Sovplats 5
Suite with Double Bed
Sovplats 8
Junior Suite with Views
Sovplats 5
Studio with Views
Sovplats 5
Junior Suite Garden View King Bed
Sovplats 5
Suite Garden View
Sovplats 8
Room Standard
Room Accessible
Junior Suite Two Beds
Sovplats 5
Suite Two Queen Beds with Views
Sovplats 8
Junior Suite with Double Bed
Sovplats 5
Suite Ocean View Two Queen Beds
Sovplats 8
Suite Ocean Front
Sovplats 8
Room Business
Room Run of House
Junior Suite Pool View King Bed
Sovplats 5
Suite Sea View
Sovplats 8
Suite Accessible
Sovplats 8
3
Junior Suite King
Information om rummet
Sovplats 3
635 ft²
Junior Suite Economy
Sovplats 5
Junior Suite King Size Bed
Sovplats 5
Junior Suite Two Queen Beds
Sovplats 5
Junior Suite Garden View
Sovplats 5
Suite Two Beds
Sovplats 8
Junior Suite Two Queen Beds Pool View
Sovplats 5
Room Economy
Junior Suite Ocean Front
Sovplats 5
Suite King Size Bed
Sovplats 8
Suite One Bed
Sovplats 8
1
Double Standard
Information om rummet
Sovplats 4
484 ft²
BalkongLuftkonditioneringBadkarBadrumVälkomstpaket
Junior Suite Accessible-Queen Size Bed
Sovplats 5
Junior Suite Sea Front
Sovplats 5
Junior Suite Ocean View
Sovplats 5
Suite with Terrace
Sovplats 8
Suite Queen Size Bed
Sovplats 8
Suite Superior
Sovplats 8
Double Single Use Standard
Suite Sea Front
Sovplats 8
Suite Superior King Bed
Sovplats 8
Gästrecensioner för Atelier Playa Mujeres
9.3
Storartat
Baserat på 377 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Atelier Playa Mujeres får höga betyg för sin moderna design, vänliga personal och enastående matupplevelser. Många gäster berömmer rymliga, lugna rum, flera pooler och barer, ett avkopplande spa och en fridfull, försäljningsfri strand som passar utmärkt för avkoppling.
Läs merVar detta till hjälp?
Vad gäster tycker
Atelier Playa Mujeres får höga betyg för sin moderna design, vänliga personal och enastående matupplevelser. Många gäster berömmer rymliga, lugna rum, flera pooler och barer, ett avkopplande spa och en fridfull, försäljningsfri strand som passar utmärkt för avkoppling.
Återkommande nackdelar inkluderar svårbokade middagsreservationer och påstridiga erbjudanden om semesterklubbar. Området är stort och kan kännas labyrintiskt, med långa promenader, brist på solstolar eller alltför varmt poolvatten, och ett nattliv som är begränsat och avslutas tidigt. Det avskilda läget bort från Hotellzonen är vilsamt, men innebär längre transfertider. Förvänta dig en polerad, mestadels lugn och avslappnad vistelse, speciellt anpassad för vuxna.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera pooler (inklusive lugna områden och ett takalternativ), ett populärt spa, privata strandområden och flera barer är höjdpunkter. Gäster rapporterar begränsat kvällsnöje/tidiga stängningar, svårigheter att hitta solstolar och alltför varmt poolvatten.
Relaterade gästrecensioner
8
Kathy
1 feb. 2025
·
Stannade 4 nätter
Great dining options, the property was really nice, the rooms especially. One downside was there was only 1 hot tub on the property and the two pools were on the opposite sides. I would have preferred if they had more hot tubs/pools.
Great dining options, the property was really nice, the rooms especially. One downside was there was only 1 hot tub on the property and the two pools were on the opposite sides. I would have preferred if they had more hot tubs/pools.
10
Leopold
27 dec. 2024
·
Stannade 6 nätter
All inclusive, massive, beautiful grounds. Spacious, clean suites. More dining options than we could visit. Fun activities and events. Excellent gym. Service and friendliness from all staff was top notch. Didn't use the spa or golf course but looked good. Could use a tennis or basketball court.
All inclusive, massive, beautiful grounds. Spacious, clean suites. More dining options than we could visit. Fun activities and events. Excellent gym. Service and friendliness from all staff was top notch. Didn't use the spa or golf course but looked good. Could use a tennis or basketball court.
10
Kab Sik
9 sep. 2025
·
Stannade 3 nätter
Best spa ever
Best spa ever
10
Eric Raul
7 okt. 2025
·
Stannade 4 nätter
Every part of the experience was top notch. Dining, views, service and amenities were world class.
Every part of the experience was top notch. Dining, views, service and amenities were world class.
10
Diana
5 sep. 2025
·
Stannade 4 nätter
Better night entertainment
Better night entertainment
10
Julia
23 okt. 2024
·
Stannade 4 nätter
Absolutely incredible resort with the kindest staff. Amazing food, spectacular pools — especially the Inspira infinity pool on the roof — totally worth getting an Inspira room in my opinion for that pool alone. I will be going back!
Absolutely incredible resort with the kindest staff. Amazing food, spectacular pools — especially the Inspira infinity pool on the roof — totally worth getting an Inspira room in my opinion for that pool alone. I will be going back!
10
John
21 juni 2025
·
Stannade 4 nätter
Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly
Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly
10
Arielle
20 aug. 2025
·
Stannade 5 nätter
Amazing! Only issues with the beach due to the sargassum and the temperature of the pool. Other than that, perfect!
Amazing! Only issues with the beach due to the sargassum and the temperature of the pool. Other than that, perfect!
6
Jose a Malave
27 juli 2025
·
Stannade 4 nätter
The pool was excessively hot, and the service was satisfactory. While the potential was great, I was left a bit disappointed by the pool water being way too warm. Considering it’s an expensive resort, they should have installed chillers.
The pool was excessively hot, and the service was satisfactory. While the potential was great, I was left a bit disappointed by the pool water being way too warm. Considering it’s an expensive resort, they should have installed chillers.
10
Nicole
23 dec. 2025
·
Stannade 7 nätter
Staff are great Amenities are great too Quiet at night so great sleep Clean rooms Everything was perfect Was a bit difficult to get a chair by the pool Most had towels on them with a book or a hat But everything else was perfect
Staff are great Amenities are great too Quiet at night so great sleep Clean rooms Everything was perfect Was a bit difficult to get a chair by the pool Most had towels on them with a book or a hat But everything else was perfect
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Recensioner beskriver ofta resorten och rummen som mycket rena och väl underhållna. Vissa nämner dock ojämn städning eller underhåll (fuktiga eller unkna områden, missade påfyllningar av minibar, hala golv på grund av fukt och myggor/skadedjur).
Relaterade gästrecensioner
10
Nivethini
8 okt. 2025
·
Stannade 5 nätter
Clean room
Clean room
10
Sharon
11 aug. 2025
·
Stannade 6 nätter
Excellent service and high quality food options. Perfect for a relaxing vacation. The rooms and public areas are spotlessly clean.
Excellent service and high quality food options. Perfect for a relaxing vacation. The rooms and public areas are spotlessly clean.
10
Coltan
26 nov. 2025
·
Stannade 1 natt
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
10
Regan
27 aug. 2024
·
Stannade 4 nätter
This is an absolutely beautiful resort. Be prepared for mosquitoes in Mexico! But they supply spray. The resort is well cared for and the staff are amazing. Everyone was friendly and quick to assist use and make the most positive experience. I would definitely recommend Atelier
This is an absolutely beautiful resort. Be prepared for mosquitoes in Mexico! But they supply spray. The resort is well cared for and the staff are amazing. Everyone was friendly and quick to assist use and make the most positive experience. I would definitely recommend Atelier
10
MA LUISA
31 juli 2024
·
Stannade 4 nätter
Muy buen lugar. El personal es muy amable. Sugiero avisar que se se abre la puerta el cuarto se condensa, y el piso es demasiado resbaloso. No supe de esto y sufrí una caída.
Muy buen lugar. El personal es muy amable. Sugiero avisar que se se abre la puerta el cuarto se condensa, y el piso es demasiado resbaloso. No supe de esto y sufrí una caída.
10
Willie
27 juli 2024
·
Stannade 4 nätter
This resort was amazing when we first arrived we were greeted with a cold towel and drinks. The resort was sooo CLEAN, food was awesome, the staff was very very helpful. Normally when you see resort pictures they are not the same when you get there. But at Atelier Playa Mujeres the pictures online are actually the same when you get there but better. Thank you so much for being a true 5 star resort.
This resort was amazing when we first arrived we were greeted with a cold towel and drinks. The resort was sooo CLEAN, food was awesome, the staff was very very helpful. Normally when you see resort pictures they are not the same when you get there. But at Atelier Playa Mujeres the pictures online are actually the same when you get there but better. Thank you so much for being a true 5 star resort.
6
Grace
27 aug. 2024
·
Stannade 5 nätter
On the surface, Atelier looks like a 5 star resort, especially with the pools and beautiful lobby. However, if you look a little closer, you start to notice things that take away from the experience of a luxury resort. Our first room was essentially not cleaned (stains everywhere on the tables, light switches, telephone); the bathtub had makeup stains and soap scum. And the toiletry amenities they offered were the bare minimum (towels, one vanity kit, hand soap and lotion). But you had to request for anything else, like a comb, qtips, toothpaste etc.) When we moved to a different room, the shower drain was clogged; the phone was broken; the juices in the fridge were expired. However, these issues alone weren’t the problem. There seemed to be a communication problem amongst the different departments. What one department tells me never gets relayed to other relevant departments. For example, when we requested to switch rooms, it took hours and continuous followups with the staff to complete the request. I spent the first two days reaching out to staff, waiting on them to resolve the issues with our room, and following up with them to see when the room change would occur. There were other minor issues. A room service staff broke a bottle of sauce right in front of our door, but didn’t bother to clean up the glass shards. One server was particularly rude. In general, this was not the experience I expected of a luxury resort Atelier claims to be.
On the surface, Atelier looks like a 5 star resort, especially with the pools and beautiful lobby. However, if you look a little closer, you start to notice things that take away from the experience of a luxury resort. Our first room was essentially not cleaned (stains everywhere on the tables, light switches, telephone); the bathtub had makeup stains and soap scum. And the toiletry amenities they offered were the bare minimum (towels, one vanity kit, hand soap and lotion). But you had to request for anything else, like a comb, qtips, toothpaste etc.) When we moved to a different room, the shower drain was clogged; the phone was broken; the juices in the fridge were expired. However, these issues alone weren’t the problem. There seemed to be a communication problem amongst the different departments. What one department tells me never gets relayed to other relevant departments. For example, when we requested to switch rooms, it took hours and continuous followups with the staff to complete the request. I spent the first two days reaching out to staff, waiting on them to resolve the issues with our room, and following up with them to see when the room change would occur. There were other minor issues. A room service staff broke a bottle of sauce right in front of our door, but didn’t bother to clean up the glass shards. One server was particularly rude. In general, this was not the experience I expected of a luxury resort Atelier claims to be.
8
Zhengyang
25 apr. 2025
·
Stannade 5 nätter
Overall an average experience. Food is good, nice pools and beach, awesome bar, mixologist(salute to Irvin), right amount of things to do for 5 nights. What lowers the rating in my mind: 1). building 2 is VERY noise especially in the morning. I can hear ppl above me flushing toilet then wash hand, ac making a noise on certain fan speed, cleaning lady dragging chairs next door at 8 in the morning, ppl talking loudly in the hallway although it's supposed to be a quiet zone, etc; 2). The waiter in some restaurants are super proud and mean, treating you like it's a privilege to dine at their restaurant, literally feels like they are educating you. Same thing happens to some bellman and concierge staff. Don't get me wrong, most of them are doing a wonderful job, just a couple of them are enough to ruin your day; 3). room is not that clean. You can easily find watermark under the mirror and in the tub. Room cleaning is inconsistent and not standardized. Some days they do a perfect job that they even fold every piece of your cloth, but some days the just come in redo the bed and take the tip. They put different kind of and different amount of towels randomly anywhere. Bottled water are not refilled even they see there's only few left. It looks like it totally depends on the cleaning staff's mood. All these might sounds like nitpicks but if Atelier is treating themselves as a 5 star hotel, they should put more efforts on educating their employees and set standards.
Overall an average experience. Food is good, nice pools and beach, awesome bar, mixologist(salute to Irvin), right amount of things to do for 5 nights. What lowers the rating in my mind: 1). building 2 is VERY noise especially in the morning. I can hear ppl above me flushing toilet then wash hand, ac making a noise on certain fan speed, cleaning lady dragging chairs next door at 8 in the morning, ppl talking loudly in the hallway although it's supposed to be a quiet zone, etc; 2). The waiter in some restaurants are super proud and mean, treating you like it's a privilege to dine at their restaurant, literally feels like they are educating you. Same thing happens to some bellman and concierge staff. Don't get me wrong, most of them are doing a wonderful job, just a couple of them are enough to ruin your day; 3). room is not that clean. You can easily find watermark under the mirror and in the tub. Room cleaning is inconsistent and not standardized. Some days they do a perfect job that they even fold every piece of your cloth, but some days the just come in redo the bed and take the tip. They put different kind of and different amount of towels randomly anywhere. Bottled water are not refilled even they see there's only few left. It looks like it totally depends on the cleaning staff's mood. All these might sounds like nitpicks but if Atelier is treating themselves as a 5 star hotel, they should put more efforts on educating their employees and set standards.
10
Jillian
17 juni 2025
·
Stannade 6 nätter
Everything was perfect. They cleaned everyday, sometimes multiple times, every single employee always greeted us kindly even the people fixing up the place, the food was top notch and I won’t go anywhere else in Mexico now!
Everything was perfect. They cleaned everyday, sometimes multiple times, every single employee always greeted us kindly even the people fixing up the place, the food was top notch and I won’t go anywhere else in Mexico now!
10
Bryce
19 sep. 2025
·
Stannade 5 nätter
Very clean and beautiful
Very clean and beautiful
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är moderna, rymliga och bekväma, med stark Wi-Fi och alternativ som swim-ups och havs- eller trädgårdsutsikt. En minoritet noterade ljud i närheten av eventområden, långa interna promenader, tillfälliga underhållsproblem eller utsikter som inte matchade förväntningarna.
Relaterade gästrecensioner
4
Shari
25 juni 2024
·
Stannade 3 nätter
Our first room smelled like sewage and the smell burned eyes. Never heard back from front desk so had to walk all the way back to lobby and wait for an answer after 2 hours. They apologize for the wait and room. So Our Room was upgraded and we moved into another one. It was beautiful at first then wr woke up on the next day the roof of bathroom room was pouring water and the outside hallway was floodin. We called front desk in a panic and They asked if it was urgent, lol. We used all the towels to cover the bathroom floor called twice and no one came. I opened the door and caught a maintenence man going to another room to help someone else and i told him we urgently needed help. He didn't understand english well. They finallyturned something off in the building and the pouring went to a small drip to nothing. We waited for 4hours for someone to come clean and mop up the floors so we could go about our day. Someone finally came after we gave up and decided to leave and get something to eat without being able to shower and use the bathroom. No apologies or anything or the horrible experience for my bday trip. Very upset over the service, hospitality, and building safety
Our first room smelled like sewage and the smell burned eyes. Never heard back from front desk so had to walk all the way back to lobby and wait for an answer after 2 hours. They apologize for the wait and room. So Our Room was upgraded and we moved into another one. It was beautiful at first then wr woke up on the next day the roof of bathroom room was pouring water and the outside hallway was floodin. We called front desk in a panic and They asked if it was urgent, lol. We used all the towels to cover the bathroom floor called twice and no one came. I opened the door and caught a maintenence man going to another room to help someone else and i told him we urgently needed help. He didn't understand english well. They finallyturned something off in the building and the pouring went to a small drip to nothing. We waited for 4hours for someone to come clean and mop up the floors so we could go about our day. Someone finally came after we gave up and decided to leave and get something to eat without being able to shower and use the bathroom. No apologies or anything or the horrible experience for my bday trip. Very upset over the service, hospitality, and building safety
10
Coltan
26 nov. 2025
·
Stannade 1 natt
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
8
Dominick
25 nov. 2024
·
Stannade 4 nätter
Beautiful property. Don’t be stuck in building 3 across from the nightclub. Very loud music till 3am. You won’t be able to sleep. Rooms have same views whether partial or ocean view.
Beautiful property. Don’t be stuck in building 3 across from the nightclub. Very loud music till 3am. You won’t be able to sleep. Rooms have same views whether partial or ocean view.
10
Danielle
6 nov. 2025
·
Stannade 4 nätter
The resort was beautiful! The food was great. Our butlers were very attentive! The only draw back was the resort was huge it required extensive walking!
The resort was beautiful! The food was great. Our butlers were very attentive! The only draw back was the resort was huge it required extensive walking!
8
Julie Ann Jasmin
22 apr. 2025
·
Stannade 3 nätter
The hotel room is great.
The hotel room is great.
10
Abdulfattah Ehi
25 nov. 2025
·
Stannade 5 nätter
The room was clean and very well maintained. Always stocked with snacks and drinks of different varieties . The staff was very pleasant and friendly. The variety of restaurants is a big plus. The WiFi was always very strong and stable throughout the whole resort. Definitely one of the best resorts in Mexico.
The room was clean and very well maintained. Always stocked with snacks and drinks of different varieties . The staff was very pleasant and friendly. The variety of restaurants is a big plus. The WiFi was always very strong and stable throughout the whole resort. Definitely one of the best resorts in Mexico.
10
MICHELLE
8 mars 2025
·
Stannade 4 nätter
The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.
The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.
10
Lian Rodriguez
6 aug. 2025
·
Stannade 5 nätter
From the moment we arrived, the experience was top-tier. The staff was incredibly welcoming and made us feel at home right away. Our room was spotless, beautifully decorated, and had an amazing swim out pool. The bed? Like sleeping on a cloud! The amenities were just as impressive, from the relaxing pool area to the spa services and on-site restaurants, everything was thoughtfully curated to create a luxurious yet comfortable vibe. Every meal we had was delicious, with fresh ingredients and great variety. What really stood out, though, was the attention to detail and the level of service. Whether we needed recommendations, room service, or help with bookings, the team was always ready with a smile and a solution. We’ll absolutely be coming back, and recommending this place to all our friends and family. Thank you for an unforgettable experience!
From the moment we arrived, the experience was top-tier. The staff was incredibly welcoming and made us feel at home right away. Our room was spotless, beautifully decorated, and had an amazing swim out pool. The bed? Like sleeping on a cloud! The amenities were just as impressive, from the relaxing pool area to the spa services and on-site restaurants, everything was thoughtfully curated to create a luxurious yet comfortable vibe. Every meal we had was delicious, with fresh ingredients and great variety. What really stood out, though, was the attention to detail and the level of service. Whether we needed recommendations, room service, or help with bookings, the team was always ready with a smile and a solution. We’ll absolutely be coming back, and recommending this place to all our friends and family. Thank you for an unforgettable experience!
10
Leslie
8 sep. 2025
·
Stannade 4 nätter
The facility is really nice and modern. It was built in 2019. There are so many dining options and the food is delicious. The staff is kind and friendly. At night the area is quiet and tranquil.
The facility is really nice and modern. It was built in 2019. There are so many dining options and the food is delicious. The staff is kind and friendly. At night the area is quiet and tranquil.
2
amy
17 dec. 2024
·
Stannade 2 nätter
Heads up to those of you thinking about booking this hotel: “Ocean View Suite” does NOT have ocean view!! You can only see the ocean when you stick out your head from the window. Front desk staff has a terrible attitude, refuses to provide any solution. In fact, the whole service STOPS the night before checkout. Will NEVER come back to this hotel
Heads up to those of you thinking about booking this hotel: “Ocean View Suite” does NOT have ocean view!! You can only see the ocean when you stick out your head from the window. Front desk staff has a terrible attitude, refuses to provide any solution. In fact, the whole service STOPS the night before checkout. Will NEVER come back to this hotel
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen hyllas brett som varm och uppmärksam, med utmärkta hovmästare och pool-/restaurangpersonal. Det förekommer dock rapporter om problem med att boka middag, enstaka långsamma eller burdusa interaktioner, påstridiga erbjudanden om medlemskap samt ojämn in- och utcheckning/orientering.
Relaterade gästrecensioner
8
Diantha
2 nov. 2025
·
Stannade 5 nätter
As always, the staff, the pools, the public areas of the resort are absolutely beautiful. Our waiters, Donovan, Christian, Marco are a few of the many great service people who remember you even when they see you outside of setting where they waited on you. Always feel welcome and a part of the family when there. My one complaint is the reservation system for restaurants. This was our 3rd visit and at same time of year and we have never had such difficulty getting reservations. Because we received help from the concierge, we got to eat where we wanted but we should not have had to go through the concierge. In years past we have been able to use the system without difficulty. We heard from multiple folks that they also were frustrated. Also, the consistency of the meal prep needs to be addressed. Some nights great, the same meal the next night was poor. Usually because of poor seasoning, overcooking and even undercooking. We love this place but the food is one of the reasons the Atelier gets such high marks and it needs to be improved.
As always, the staff, the pools, the public areas of the resort are absolutely beautiful. Our waiters, Donovan, Christian, Marco are a few of the many great service people who remember you even when they see you outside of setting where they waited on you. Always feel welcome and a part of the family when there. My one complaint is the reservation system for restaurants. This was our 3rd visit and at same time of year and we have never had such difficulty getting reservations. Because we received help from the concierge, we got to eat where we wanted but we should not have had to go through the concierge. In years past we have been able to use the system without difficulty. We heard from multiple folks that they also were frustrated. Also, the consistency of the meal prep needs to be addressed. Some nights great, the same meal the next night was poor. Usually because of poor seasoning, overcooking and even undercooking. We love this place but the food is one of the reasons the Atelier gets such high marks and it needs to be improved.
4
Stephanie
16 sep. 2025
·
Stannade 3 nätter
Read 1 star ratings on Google which is on par with those comments. The hotel itself is nice with good architecture and location, but service quality is extremely poor. At check in, worker didn’t even give the layout or intro of the resort. Swim up bar service was terrible. The wait to order took way too long for the amount of people. Swimming pool and jacuzzi closed early. Workers were always eager to shut everything down at closing hour at the restaurants and bars. Workers seemed so disinterested to be there.
Read 1 star ratings on Google which is on par with those comments. The hotel itself is nice with good architecture and location, but service quality is extremely poor. At check in, worker didn’t even give the layout or intro of the resort. Swim up bar service was terrible. The wait to order took way too long for the amount of people. Swimming pool and jacuzzi closed early. Workers were always eager to shut everything down at closing hour at the restaurants and bars. Workers seemed so disinterested to be there.
10
Coltan
26 nov. 2025
·
Stannade 1 natt
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
4
Shannon
2 sep. 2025
·
Stannade 4 nätter
Some of the worst customer service I have ever experienced. Firstly - it’s very difficult to get dinner reservations here. We called in advance and they kept telling us everything is full. They had a lot of attitude and did nothing to make up for it. My room flooded and I fell - they yelled at me. Then the power fuse in my room blew and they again, took 1 hours
Some of the worst customer service I have ever experienced. Firstly - it’s very difficult to get dinner reservations here. We called in advance and they kept telling us everything is full. They had a lot of attitude and did nothing to make up for it. My room flooded and I fell - they yelled at me. Then the power fuse in my room blew and they again, took 1 hours
10
Rachael E
2 nov. 2025
·
Stannade 5 nätter
Best staff, service and facilities I have ever experienced. Outstanding!
Best staff, service and facilities I have ever experienced. Outstanding!
8
Ana
16 juli 2024
·
Stannade 3 nätter
Loved everything, just felt the need of a map at the beginning and a better knowledge on how to book the dinings as they were fully booked by the time we figured how to. A better explanation on how things works and where they were should have been provided at check in.
Loved everything, just felt the need of a map at the beginning and a better knowledge on how to book the dinings as they were fully booked by the time we figured how to. A better explanation on how things works and where they were should have been provided at check in.
10
John
3 dec. 2024
·
Stannade 5 nätter
Overall we had an outstanding stay. The only issue I had was the overbearing sales pitch for time shares. They wouldn’t take no for an answer. And that pressure was just to book a session, not to buy a time share.
Overall we had an outstanding stay. The only issue I had was the overbearing sales pitch for time shares. They wouldn’t take no for an answer. And that pressure was just to book a session, not to buy a time share.
6
Ji Yun
4 nov. 2025
·
Stannade 5 nätter
Overall, great hotel amenities and food. The rooms were spacious with a lot of food choices and delicious food. The two stars knocked off is due to the experience our group got from the staff. We felt extremely discriminated due to our race. One of the cafe visits, I asked for an extra espresso shot for one of my drinks and the cafe worker rolled her eyes and sighed at me!! I did not see her doing that to other customers. One other time was during breakfast, we got seated first amongst the tables around us and we were never asked for drink choices while every other table around us had drinks on the table. I had to literally chase them down to even just get water. For being 5 star hotel, I expected better service. I do not book nice hotels to be discriminated just for being the ethnicity I am. Terribly disappointed.
Overall, great hotel amenities and food. The rooms were spacious with a lot of food choices and delicious food. The two stars knocked off is due to the experience our group got from the staff. We felt extremely discriminated due to our race. One of the cafe visits, I asked for an extra espresso shot for one of my drinks and the cafe worker rolled her eyes and sighed at me!! I did not see her doing that to other customers. One other time was during breakfast, we got seated first amongst the tables around us and we were never asked for drink choices while every other table around us had drinks on the table. I had to literally chase them down to even just get water. For being 5 star hotel, I expected better service. I do not book nice hotels to be discriminated just for being the ethnicity I am. Terribly disappointed.
10
Matthew
10 juli 2025
·
Stannade 5 nätter
Great property, good staff, and great food for an all-inclusive. That said, the concierge team was not helpful and created stressful situations for us. One member offered to help us book dinner reservations, but failed to do so, so when we went to the restaurant for dinner we ended up waiting an hour to sit. In addition, they were to help with our car back to the airport and confirmed that a time change occurred... Day of, however, that wasn't the case and we were left waiting and wondering if our transfer was coming... Very stressful.
Great property, good staff, and great food for an all-inclusive. That said, the concierge team was not helpful and created stressful situations for us. One member offered to help us book dinner reservations, but failed to do so, so when we went to the restaurant for dinner we ended up waiting an hour to sit. In addition, they were to help with our car back to the airport and confirmed that a time change occurred... Day of, however, that wasn't the case and we were left waiting and wondering if our transfer was coming... Very stressful.
10
Tyler
18 dec. 2024
·
Stannade 6 nätter
Had an amazing stay at Atelier Playa mujeres! The staff is exceptional. Definitely choose the Inspira package, you’ll want to spend time at the rooftop pool. From the moment you get picked up from the airport you have nothing to worry about. The staff takes care of everything for you and really allow you to enjoy your get away. Great option for couples. They make it a really special experience. If possible to request your butler, choose Jorge! He really goes above and beyond and does everything in his power to fulfill any requests you have. Very attentive! The property is beautiful, the food was enjoyable and make sure to get a reservation at Maria Dolores, it’s truly a special experience! Extremely clean as well, the room service staff does a great job.
Had an amazing stay at Atelier Playa mujeres! The staff is exceptional. Definitely choose the Inspira package, you’ll want to spend time at the rooftop pool. From the moment you get picked up from the airport you have nothing to worry about. The staff takes care of everything for you and really allow you to enjoy your get away. Great option for couples. They make it a really special experience. If possible to request your butler, choose Jorge! He really goes above and beyond and does everything in his power to fulfill any requests you have. Very attentive! The property is beautiful, the food was enjoyable and make sure to get a reservation at Maria Dolores, it’s truly a special experience! Extremely clean as well, the room service staff does a great job.
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Läge
En lugnare, mer avskild miljö med en privat, försäljningsfri strand, bort från Hotellzonen. Restiderna är längre, men många uppskattade den lugna atmosfären.
Relaterade gästrecensioner
10
Jennifer
31 jan. 2025
·
Stannade 1 natt
Property was upscale and beautiful. Loved the rooms and the food was wonderful. Everything was new and kept up. Beach was gorgeous. Only complaint was how spread out the property was.
Property was upscale and beautiful. Loved the rooms and the food was wonderful. Everything was new and kept up. Beach was gorgeous. Only complaint was how spread out the property was.
10
Nancy
30 juni 2024
·
Stannade 6 nätter
Best inclusive resort in Cancun. The resort is absolutely beautiful and most importantly, safe. This is my third time in Cancun, twice we stayed at the hotel zone and this time we wanted to try something different. Playa mujeres beaches are so much better, barely any seaweed, cleaner and safer. Since it’s private, you don’t have people trying to sell you souvenirs, drugs, while trying to relax on the beach. Lastly, the restaurants are top-notch! Every single restaurant was excellent and there are plenty of options, for vegans too! I would definitely be back!
Best inclusive resort in Cancun. The resort is absolutely beautiful and most importantly, safe. This is my third time in Cancun, twice we stayed at the hotel zone and this time we wanted to try something different. Playa mujeres beaches are so much better, barely any seaweed, cleaner and safer. Since it’s private, you don’t have people trying to sell you souvenirs, drugs, while trying to relax on the beach. Lastly, the restaurants are top-notch! Every single restaurant was excellent and there are plenty of options, for vegans too! I would definitely be back!
8
Bob
14 dec. 2024
·
Stannade 7 nätter
The property is beautiful. It is isolated though. It’s 30 minutes from hotel zone. You will walk a lot the resort is in 3 buildings. If you go stay in buildings2 it’s the closest to pool and the beach. Most restaurants are in building 2 and building 1. Food was good in restaurants. You do need to make reservations. We went to the app at 7 am to get reservations for the evening. I would recommend booking steak house or the seafood restaurant in building 2 every night and forget everything else. Skip the time share breakfast. Don’t expect a big buffet at night it was very unappealing and lacking choices and it’s in Building 3. Dinner at El Mercado is a pass room service would be a better choice. Wine is an upgrade which is at dinner. Which is strange since there is wine in the room. Not much entertainment at night. The mixology bar was great. Not much going ot the pools during the day service is ok. Food at pools was really good. Room is very nice views were very nice looking at ocean. We might go back know what to expect. I do think there are better values in Cancun.
The property is beautiful. It is isolated though. It’s 30 minutes from hotel zone. You will walk a lot the resort is in 3 buildings. If you go stay in buildings2 it’s the closest to pool and the beach. Most restaurants are in building 2 and building 1. Food was good in restaurants. You do need to make reservations. We went to the app at 7 am to get reservations for the evening. I would recommend booking steak house or the seafood restaurant in building 2 every night and forget everything else. Skip the time share breakfast. Don’t expect a big buffet at night it was very unappealing and lacking choices and it’s in Building 3. Dinner at El Mercado is a pass room service would be a better choice. Wine is an upgrade which is at dinner. Which is strange since there is wine in the room. Not much entertainment at night. The mixology bar was great. Not much going ot the pools during the day service is ok. Food at pools was really good. Room is very nice views were very nice looking at ocean. We might go back know what to expect. I do think there are better values in Cancun.
10
Jonathan Matthew
19 maj 2025
·
Stannade 5 nätter
It was very beautiful. All restaurants were amazing. I can see why they get 5 stars. Pools were great size. Beach was very gorgeous!
It was very beautiful. All restaurants were amazing. I can see why they get 5 stars. Pools were great size. Beach was very gorgeous!
10
ALISON
14 juli 2025
·
Stannade 3 nätter
Everything about this property is exceptional! The seclusion of the location. The beautiful design of the resort. The dining was top-notch. I will come over and over again!
Everything about this property is exceptional! The seclusion of the location. The beautiful design of the resort. The dining was top-notch. I will come over and over again!
10
Victor
10 juli 2025
·
Stannade 4 nätter
Great location amazing amenities and friendly staff.
Great location amazing amenities and friendly staff.
10
carrie
30 okt. 2024
·
Stannade 4 nätter
Our favorite property in Costa Mujeres! We will definitely be back!
Our favorite property in Costa Mujeres! We will definitely be back!
10
John
21 juni 2025
·
Stannade 4 nätter
Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly
Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly
10
Arielle
20 aug. 2025
·
Stannade 5 nätter
Amazing! Only issues with the beach due to the sargassum and the temperature of the pool. Other than that, perfect!
Amazing! Only issues with the beach due to the sargassum and the temperature of the pool. Other than that, perfect!
10
Sheldon
20 nov. 2024
·
Stannade 11 nätter
Far better than I expected, food was excellent with many different options, service very good too. I liked the fact you could choose between areas with a buzzy atmosphere or more quiet and relaxed and this applied to both the pool, beach and bars
Far better than I expected, food was excellent with many different options, service very good too. I liked the fact you could choose between areas with a buzzy atmosphere or more quiet and relaxed and this applied to both the pool, beach and bars
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
En stor höjdpunkt: många restauranger med mat och dryck av hög kvalitet, samt bra bemötande av allergier/veganer. Lokaler som Maria Dolores och steakhouse får återkommande beröm. Vanliga klagomål är svårbokade middagsreservationer, enstaka brist på konsistens och långsam service ibland, samt några rapporter om magproblem.
Relaterade gästrecensioner
10
Gabrielle
4 juni 2025
·
Stannade 6 nätter
Nicest resort we’ve ever stayed in. Food was excellent, staff goes above and beyond. Super clean. A lot of activities. Definitely will be returning.
Nicest resort we’ve ever stayed in. Food was excellent, staff goes above and beyond. Super clean. A lot of activities. Definitely will be returning.
8
Diantha
2 nov. 2025
·
Stannade 5 nätter
As always, the staff, the pools, the public areas of the resort are absolutely beautiful. Our waiters, Donovan, Christian, Marco are a few of the many great service people who remember you even when they see you outside of setting where they waited on you. Always feel welcome and a part of the family when there. My one complaint is the reservation system for restaurants. This was our 3rd visit and at same time of year and we have never had such difficulty getting reservations. Because we received help from the concierge, we got to eat where we wanted but we should not have had to go through the concierge. In years past we have been able to use the system without difficulty. We heard from multiple folks that they also were frustrated. Also, the consistency of the meal prep needs to be addressed. Some nights great, the same meal the next night was poor. Usually because of poor seasoning, overcooking and even undercooking. We love this place but the food is one of the reasons the Atelier gets such high marks and it needs to be improved.
As always, the staff, the pools, the public areas of the resort are absolutely beautiful. Our waiters, Donovan, Christian, Marco are a few of the many great service people who remember you even when they see you outside of setting where they waited on you. Always feel welcome and a part of the family when there. My one complaint is the reservation system for restaurants. This was our 3rd visit and at same time of year and we have never had such difficulty getting reservations. Because we received help from the concierge, we got to eat where we wanted but we should not have had to go through the concierge. In years past we have been able to use the system without difficulty. We heard from multiple folks that they also were frustrated. Also, the consistency of the meal prep needs to be addressed. Some nights great, the same meal the next night was poor. Usually because of poor seasoning, overcooking and even undercooking. We love this place but the food is one of the reasons the Atelier gets such high marks and it needs to be improved.
6
Franck
31 aug. 2025
·
Stannade 5 nätter
We had an amazing experience since the beginning of the trip. Everything was clean and the workers were respectful. Only giving 4 stars because the wife got food poisoning after eating at the sea food spot. This is a great location for vacation. Thank you Atelier
We had an amazing experience since the beginning of the trip. Everything was clean and the workers were respectful. Only giving 4 stars because the wife got food poisoning after eating at the sea food spot. This is a great location for vacation. Thank you Atelier
10
Mario
31 okt. 2025
·
Stannade 4 nätter
Buen servicio y excelencia en alimentos de restaurantes!
Buen servicio y excelencia en alimentos de restaurantes!
10
Coltan
26 nov. 2025
·
Stannade 1 natt
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
10
Kasey
20 okt. 2025
·
Stannade 3 nätter
The resort was absolutely amazing! So beautiful and relaxing. This resort was so amazing and super serious with any and all allergies. We had a gluten free diet restriction and dairy free allergy in our travel group. Both felt completely safe and felt wonderful the entire time! It was so impressive and so comforting to travel someone and not have to worry about a food reaction. Not to mention, the food and drinks were amazing! Definitely will be traveling back!
The resort was absolutely amazing! So beautiful and relaxing. This resort was so amazing and super serious with any and all allergies. We had a gluten free diet restriction and dairy free allergy in our travel group. Both felt completely safe and felt wonderful the entire time! It was so impressive and so comforting to travel someone and not have to worry about a food reaction. Not to mention, the food and drinks were amazing! Definitely will be traveling back!
10
Amanda
31 okt. 2025
·
Stannade 7 nätter
I'd call this a 5++ resort experience. Food, drinks and staff all exceptional. Super focused on customer service. Offered both party atmosphere, or quiet and low key for those looking for a relaxing experience.
I'd call this a 5++ resort experience. Food, drinks and staff all exceptional. Super focused on customer service. Offered both party atmosphere, or quiet and low key for those looking for a relaxing experience.
8
Annie
14 okt. 2025
·
Stannade 3 nätter
The service was excellent! However, the food at the Tekashi castles and the buffet breakfast was disappointing. The pancakes and waffles lacked flavour, and the coffee was quite unsatisfactory. Even the Mongolian and Korean beef tasted similar. The entertainment was rather dull, but an 80s band played at the club on our last night, which was a pleasant change. Having live entertainment at restaurants or clubs could really boost the atmosphere. Overall, the hotel was fantastic.
The service was excellent! However, the food at the Tekashi castles and the buffet breakfast was disappointing. The pancakes and waffles lacked flavour, and the coffee was quite unsatisfactory. Even the Mongolian and Korean beef tasted similar. The entertainment was rather dull, but an 80s band played at the club on our last night, which was a pleasant change. Having live entertainment at restaurants or clubs could really boost the atmosphere. Overall, the hotel was fantastic.
10
Martha
3 nov. 2025
·
Stannade 4 nätter
Outstanding service. Beautiful room and very comfortable. Great food variety and quality.
Outstanding service. Beautiful room and very comfortable. Great food variety and quality.
10
Lori
25 jan. 2025
·
Stannade 9 nätter
We really enjoyed the food options. Loved Maria Dolores. Took our waiters reccomendations and the food was excellent (My husband is a retired Chef) It is a must! We also opted for a chef's dinner at Cilento, we purchased wine and the chef created a special menu for us. Amazing. Thank you Artoro, Chef Israel, Andreas and Octevi! We opted for an Inspira room a swim out. Our butlers Leyner and Carlos looked after us daily. We enjoyed the relaxing pool and our time in a cabana at the beach. The water is swimable. Our favorite waiter was Alberto who always remembered our orders. The relaxing pool was quiet except for one day where they booked a private party - thankfully we planned that as one of our beach days. The concierge helped us get into our room one evening when we both forgot our bracelets. La Consentida was our place for breakfast. The waiters were excellent and even the hostess remembered our name. Food was excellent. Lots of variety as well. My husband, a cyclist, joined in a morning of cycling. The tour was informative. We'll take his cycling gear next time. The resort is very walkable and there are golf carts that will transport those with mobility issues. Can't wait to return next year!
We really enjoyed the food options. Loved Maria Dolores. Took our waiters reccomendations and the food was excellent (My husband is a retired Chef) It is a must! We also opted for a chef's dinner at Cilento, we purchased wine and the chef created a special menu for us. Amazing. Thank you Artoro, Chef Israel, Andreas and Octevi! We opted for an Inspira room a swim out. Our butlers Leyner and Carlos looked after us daily. We enjoyed the relaxing pool and our time in a cabana at the beach. The water is swimable. Our favorite waiter was Alberto who always remembered our orders. The relaxing pool was quiet except for one day where they booked a private party - thankfully we planned that as one of our beach days. The concierge helped us get into our room one evening when we both forgot our bracelets. La Consentida was our place for breakfast. The waiters were excellent and even the hostess remembered our name. Food was excellent. Lots of variety as well. My husband, a cyclist, joined in a morning of cycling. The tour was informative. We'll take his cycling gear next time. The resort is very walkable and there are golf carts that will transport those with mobility issues. Can't wait to return next year!
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november 2026
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Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-02: 875.5277539187623USD
- 2026-11-03: 821.6283783627321USD
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- 2026-11-08: 798.5044675601197USD
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- 2026-12-23: NO DATA
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- 2026-12-29: 2128.4208836761477USD
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- 2026-12-31: 2117.439356630249USD
- 2027-01-01: 1562.3726834271242USD
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As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
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Endast för vuxna
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Strandfotboll och volleyboll
Pool inomhus
Pool utomhus
Terrass
Tjänster
Concierge
Dygnsöppen reception
Konferensrum
Flerspråkig personal
Mötesrum
Tvättservice
Butiker
LCD-projektor