Home2 Suites By Hilton Richmond Glenside

Loved the outside firepit.

the elevator wasn't working properly and we stayed for 4 nights and no front desk person seem to be bothered, there were many complaints from the guests. not even a sign was posted at the elevator entrance

Everything was fine, but the $10 dollar parking fee. I feel I already paid for the room and there is playoff parking on the property

Loved the location and surroundings. Did not like the additional $10.00 daily "parking" charge. Bad surprise. I have never heard of such a charge for a hotel in a suburban location with large lots. When pricing the place, the additional "parking charge" seemed like a bait and switch. Not a good look in my opinion.

Rooms are extremely spacious and neat. Kitchen area stocked with essentials. Lounge area has lots of seating and is an inviting space, lots of USB ports and work areas. This is a great place to stay with lots of conveniences.

Enjoyable stay. Spacious room and lobby. Pool very nice. Staff very friendly and helpful.

Got stuck on the elevator

Loved these rooms. Perfect for our business trip. Fridge for drinks and left overs. Silverware and plates. Nice breakfast selection. Pool. All the things. They didnt give me and fight over my esa dog

Very nice dining area. Inside pool was nice and the room was very clean.

Everything was good. The hotel was not that busy while we were there so it was really nice, quiet. Cute doggy water station was fresh every time we passed by it and the treat container fully stocked! Will always choose Home2Suites whenever I can, where ever i go!

The hotel was very nice and clean. The staff was very friendly

Very clean hotel. I definitely recommend.

The room and property was very clean. We had an accessible room so it was quite spacious. Beds were comfortable. We Staff was friendly as well. Would recommend.

Hotel was nice and clean

The stay was great. The sink stopper was broken though.

Clean and very comfortable rooms

Good parking, limited breakfast options, not worth the price, furniture looks cobbled together, sheets smelled dirty.

Nice hotel but our room smelled overwhelmingly of bleach. If we were not so tired, we would have asked for another room.

Very nice dining area. Inside pool was nice and the room was very clean.

Clean rooms, friendly staff

The room was clean, big with lots of storage, big fridge and Netflix🙌. Great for a traveling family of 5. Only critique is the beds were not even or firm; I have a bad back, so rarely do I find a good one. However, the sheets were atypically very nice. Would definitely stay again. Ebony at the front dedk was super nice too!

Rooms are extremely spacious and neat. Kitchen area stocked with essentials. Lounge area has lots of seating and is an inviting space, lots of USB ports and work areas. This is a great place to stay with lots of conveniences.

it was a great stay. We love the hotels that have the larger refrigerator and amenities for the longer stays.

It was ok but nothing special. Size of suite was good and room was fine.

Loved these rooms. Perfect for our business trip. Fridge for drinks and left overs. Silverware and plates. Nice breakfast selection. Pool. All the things. They didnt give me and fight over my esa dog

Beds were soft for a person with back issues.

This was a great hotel. It was nice and clean. The room was very big and enough room for our family of 5 to stay. It was clean and the breakfast was good. It is in a good location with food close.

Good location, spacious rooms, and clean! Perfect place to stay for soccer tournaments as it has a kitchen area and full fridge.

The hotel itself is nice . It’s clean and rooms are spacious . The walls and floors however are extremely thin. You can hear everything . I could hear every step of the people above me . It sounded like a heard of elephants at 6 am.

Hospitality of the staff was amazing. Room was spacious with lots of space to set up computers and lots of actual working USB ports!! Lots of space to stow stuff in the room and the kitchen facilities were fantastic. Quality breakfast with ample space for seating. We will definitely be back.

This was one of the best experiences I've had, and I travel a lot. I want to start by saying Michelle at the front desk was wonderful and welcoming. The hotel has a wonderful smell and everything was clean. My room was spacious, clean, and smelled good. You are in walking distance to restaurants and other stores. I highly recommend staying at this hotel if you are visiting Richmond.

This entire experience w hotels.com and Hilton has been a financial nightmare. My card was double charged, once for $406 from hotels.com and then again from Hilton for another $453 (instead of being paid for by the booking site). This was for a 2 night stay which now costed me $900 instead of the $350 it should have been. This happened because when I checked in, the front desk lady told me I had to put a card on file for incidentals (standard) and that there is a $100 hold but said it looked like that was already paid for (explaining why the original total was so high) It was not included and was charged to my card along with another $351 for the room, instead of coming from the booking site that i already paid. When i called hotels.com and Hilton to resolve the double charge, nobody could figure it out and didn't seem all that interested in trying to, like $500 extra was no big deal and everyone has that laying around. I got the room so my daughter and her friends could have somewhere fun to get ready for prom and so I could stay closer in case they needed me but instead I spent the whole time stressing over this. When I just called to see when the money would return to my card because it did finally get refunded, they said 3-5 business days effectively leaving me with basically no money to get through the week. To top it off, the fire alarm went off in our room (for no reason) at 6:30 am. This whole experience was a nightmare. So disappointed and frustrated.

I left my kindle in the bed when I checked out. The frontdesk helped me allocate it and mailed it back to me.

Staff was very friendly and hospitable! I travel frequently. Enjoy the accommodations!

I was charged an additional 100 when I arrived. why?

The room was clean, big with lots of storage, big fridge and Netflix🙌. Great for a traveling family of 5. Only critique is the beds were not even or firm; I have a bad back, so rarely do I find a good one. However, the sheets were atypically very nice. Would definitely stay again. Ebony at the front dedk was super nice too!

We checked in at night and was having a few problems with the check in process, the night clerk Keonna was patient and amazing her customer service was superb,she offered us a cart to carry our things to our room and even engaged in conversation with our 10month old son, she knew we had our hands full and went the extra mile to make us feel at home!!! the showers and cleanliness for the price we paid was amazing. Breakfast was delicious my husband and I are chefs and for the price we paid for the room, breakfast was definitely a 7 1/2 the breakfast bar set up was great and the options were just as good, good job to the people who made the omelets. Overall we will be staying here again for events or maybe and anniversary. My favorite part about our room was when we walked in the tv had “WELCOME JASMINE” it doesn’t get any better then that!!!! Great job HILTON HOTELS!!! Amazing Keonna (nighttime clerk)

Clean rooms, friendly staff

Hospitality of the staff was amazing. Room was spacious with lots of space to set up computers and lots of actual working USB ports!! Lots of space to stow stuff in the room and the kitchen facilities were fantastic. Quality breakfast with ample space for seating. We will definitely be back.

Terrible check in experience. Bob didn't seem to care at all and clearly just wanted to leave his shift. After 30 minutes of him failing to check me in he suggested I book online instead. I did that and when I went back to the desk he continued to be rude. I emailed the district manager, Tracy Temple, and never heard back. I will not be staying here or any other Home 2 properties again.

This was one of the best experiences I've had, and I travel a lot. I want to start by saying Michelle at the front desk was wonderful and welcoming. The hotel has a wonderful smell and everything was clean. My room was spacious, clean, and smelled good. You are in walking distance to restaurants and other stores. I highly recommend staying at this hotel if you are visiting Richmond.

Loved the location and surroundings. Did not like the additional $10.00 daily "parking" charge. Bad surprise. I have never heard of such a charge for a hotel in a suburban location with large lots. When pricing the place, the additional "parking charge" seemed like a bait and switch. Not a good look in my opinion.

The property was nice and clean and the staff was great. The property is in a great location.

Property was the same as all the others we visited. Quiet location.

Property location was good.

We always stay at this hotel when my daughter has swim meets in Richmond. It is in a a nice area with good restaurants, short drive to pools, and we love bedroom suites

Convenience to all

Great location and staff

Good location, spacious rooms, and clean! Perfect place to stay for soccer tournaments as it has a kitchen area and full fridge.

Good location

Stay was good and the breakfast was great. Room had issues with TV that never got fixed otherwise would have been 5 stars.

Rooms well appointed, large, and they have thought of everything you might need. Everything was clean. Staff was very friendly. Breakfast was good. I wish all my hotel stays were like this.

The Home 2 Suites hotel I stayed at in Richmond was really nice! Super friendly staff, excellent, clean hotel. Good condition. I had a king size room, and it felt comfortable and spacious. The stay came with breakfast. My only critique is for the breakfast- maybe less processed egg sandwiches and hash browns. But there were fruit and porridge options. Plenty of tea and coffee plus a kitchen in the room.

It was a great stay, make sure you bring an extra 100$, card or credit. And free breakfast from 6-9 !!! Lots of options :) thank you

Stay was great. Room was clean, bed was comfortable and staff was friendly. Breakfast was just ok. Not as good as I expected.

Good parking, limited breakfast options, not worth the price, furniture looks cobbled together, sheets smelled dirty.

Hotel is very clean, friendly staff, but breakfast was not good.

Very nice dining area. Inside pool was nice and the room was very clean.

This was a great hotel. It was nice and clean. The room was very big and enough room for our family of 5 to stay. It was clean and the breakfast was good. It is in a good location with food close.

Hospitality of the staff was amazing. Room was spacious with lots of space to set up computers and lots of actual working USB ports!! Lots of space to stow stuff in the room and the kitchen facilities were fantastic. Quality breakfast with ample space for seating. We will definitely be back.