The Fern, Kolhapur, Series by Marriott

Good

The bar is tastefully done. The food was decent. The rooms were large and the bed comfortable. Okayish bathroom and amenities. We just had one evening to stay while on a road trip. Decent transit hotel.

Make sure the below 1. Napkins are available in toilet. 2. Health faucet works 3. Water pressure in shower is constant. It also fluctuates between cold to hot whenever water taps are opened by other guests in the series 4. Check in time and checkout is reduced 5. Airconditioning filters are cleaned every week. 5. Room service should pay attention to details. We ordered Chicken tikka it was served without chatni, ordered masala peanuts served without cutlery, ordered chilly chicken served chilly panner. 6. Dirt is seen in many parts of rooms. 7. GST invoices promised to be sent over whatsapp in few hours after checkout are yet not received

We were Rs. 10000 for smoking in the room. Then did not inform us in advance about this penalty They held back our bags till we were forced to pay Rs. 10000. If they would have told us verbally about the penalty we wouldn’t have stayed there at all Overall we were totally disappointed with their attitude. I request to ask them to refund our money paid through credit card. Thanks Prashant