Hotel Route Inn Mitsuke -Nakanoshima Mitsuke Inter-

I overslept on the day of check out and passed check out time about 10 min. Meantime received 3 phone calls from the front to reminded me. As I approached the front desk and apologized, the front desk clerk appeared to be unhappy with me with very little words. I was waiting for my sister to pick me up and the same clerk welcomed the other guest with totally different attitude. Understanding that I was late for checking out but I believe that the professional approach must be maintained in the hospitality industry regardless of the situation. This hotel’s check out time is 10am whereas other hotels I’ve stayed are 11am. If I didn’t feel this way, the review would have been 5 stars.

The staff was amazingly kind and helpful. Even despite my rather broken Japanese, they were willing to work through it and help my wife and I through anything we needed (such as getting our room, taxi service, daily necessities, etc.) Also, there is an enourmous grocery store right next to it that is so, so much fun to explore and is also full of super helpful staff and curious townsfolk.

This hotel is excellent for car travelers.

Overall of property is good

Nice