Is parking available at the hotel?

Self parking is available on-site for a fee of ZAR 55 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately ZAR 205 for adults and children.

Are pets allowed at the hotel?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 4:30 PM, and check-out is by 10:00 AM. Late check-out is available for a fee of ZAR 500, subject to availability.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of ZAR 350 per vehicle (one-way, maximum occupancy 3) and ZAR 125 per child (one-way, for ages 1 to 15). Guests must contact the property with arrival details before travel.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

What is the hotel's location in relation to nearby attractions?

The hotel is located in a shopping district, within a 15-minute walk of Umhlanga Rocks Beach and Oceans Mall. It is 0.3 mi (0.6 km) from Umhlanga Lighthouse and 0.4 mi (0.6 km) from Whalebone Pier.

What are the policies for children staying at the hotel?

Up to 3 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Protea Hotel by Marriott Durban Umhlanga

Average nightly price at Protea Hotel by Marriott Durban Umhlanga by month, last 12 months (USD)
Month	Average price
January	$126
February	$104
March	$107
April	$104
May	$109
June	$118
July	$119
August	$100
September	$122
October	$101
November	$100
December	$138

What guests think

Across many reviews of Protea Hotel by Marriott Durban Umhlanga, travellers praise its central, walkable location near the beach and restaurants, clean modern rooms, and notably friendly service, with breakfast frequently highlighted as a strong point.

Some guests report issues such as room key failures, hot water or bathroom leaks, street noise due to limited soundproofing, housekeeping inconsistencies, and paid parking, and note that on-site lunch, dinner, and room service are limited or unavailable. Several reviewers return regularly and consider it well priced for the area. A solid choice for stays in Umhlanga Rocks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Covered, secure parking is available, though one reviewer disliked the nightly fee. Backup power handled load-shedding well.

Related guest reviews

10

Debbie

Oct 7, 2024

·

Stayed 1 night

The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.

8

Clarissa

Sep 11, 2024

·

Stayed 1 night

Shocked that i have to pay R55 per night for parking!

10

Alistair

May 22, 2023

·

Stayed 1 night

Nice hotel in the Umhlanga Rocks area, the entrance can be tricky to spot, its just next to the restaurants and bars on the right hand side of the "Umhlanga Rocks" sign! Rooms are comfy, quiet, clean, spacious. Nice breakfast. Lovely staff. Good load shedding protection, didn't notice outages at all. Recommended

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised, with many reviews mentioning spotless rooms and well-kept spaces. A few note housekeeping inconsistencies and occasional cleanliness or maintenance lapses.

Related guest reviews

10

MR

Mar 6, 2023

·

Stayed 2 nights

Excellent and clean

10

Bonita

Apr 13, 2025

·

Stayed 1 night

Another amazing stay at Protea! Walking distancr from the beach and many shops and restaurants. Very clean rooms!

2

FABRICE

Mar 14, 2023

·

Stayed 2 nights

No water No wifi Floor not cleaned for ages Lamp not functioning Shower flooding even with almost no water

8

Chiara

Sep 14, 2023

·

Stayed 3 nights

Good option in Umhlanga rocks. Things which could be improved easily: - more careful room service (one day room was done by the housekeeping and the towel replacement was not provided, I had to call to have them back) - I had to ask for the shower mat and it disappeared again the following day. Looks like it’s not part of the standard provision - the sustainability policy for towels is just on the paper. Even if I left them hanging for reuse, these have been changed daily. Last, one bottle of water could be added in the room at least at the arrival as a courtesy.

10

Trevonica

Jan 9, 2026

·

Stayed 2 nights

Love the location of this hotel. The room was clean, big bathroom. Front desk very friendly.

10

Jane

Mar 21, 2024

·

Stayed 1 night

Centrally situated, very friendly and helpful staff. Room’s spacious and clean

10

robin

Nov 18, 2025

·

Stayed 2 nights

Clean room and restaurants nearby

10

Joseph

Jan 27, 2026

·

Stayed 1 night

Clean rooms. Staff was very helpfull

10

Natasha

Dec 18, 2025

·

Stayed 9 nights

The room was spotless and the staff extremely helpful.

10

Kevin

Jul 14, 2024

·

Stayed 2 nights

Very pleased once again. My room was immaculate. Great condition and location is second to none for a Umhlanga visit. Ill be back

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and often spacious, with some offering partial sea views. Some guests mention street noise and minor in-room shortcomings like older TVs or missing bedside USB ports.

Related guest reviews

6

Melanie

Dec 12, 2024

·

We arrived early and were switched to a room with a kitchenette, which we considered to be a bonus. However, there was no dish soap or dish cloths to tidy up and use the dishes again. And no garbage appropriate for use in a kitchen. The room was fine and the beds were comfortable. The area is great and walkable to many shops and restaurants.

10

Carsten

Aug 12, 2025

·

Stayed 1 night

Nice and new. Only thing missing are usb ports at the nightstands.

2

FABRICE

Mar 14, 2023

·

Stayed 2 nights

No water No wifi Floor not cleaned for ages Lamp not functioning Shower flooding even with almost no water

6

Philippe

Jan 3, 2025

·

Stayed 4 nights

Good location. Too much noise. No double glazed windows

8

Chris

Jul 1, 2023

·

Stayed 4 nights

Ideally located in a street full of excellent restaurants. Hotel Staff all very friendly and helpful. Large room with two Queen beds and a ( slight) view to the Sea. Would stay here in Umhlanga Rocks again if visiting Durban ( 20 min drive away)

10

Lindiwe S

Sep 29, 2024

·

Stayed 2 nights

The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad. Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!! I will definitely be back and will recommend this property!!

10

Z

Aug 25, 2025

·

Stayed 2 nights

Great hotel. Rooms were fantastic. Great location.

10

Alistair

May 22, 2023

·

Stayed 1 night

Nice hotel in the Umhlanga Rocks area, the entrance can be tricky to spot, its just next to the restaurants and bars on the right hand side of the "Umhlanga Rocks" sign! Rooms are comfy, quiet, clean, spacious. Nice breakfast. Lovely staff. Good load shedding protection, didn't notice outages at all. Recommended

10

Andreas

Feb 3, 2025

·

Stayed 1 night

Super zentrale Lage in Umhlanga Rocks. Wir hatten ein Zimmer mit 2 Queensize Betten und seitliche Meeressicht. Grosses modernes Badezimmer. Kann ich nur empfehlen.

8

Taahir

Jan 2, 2026

·

Stayed 5 nights

Yes room was perfect.

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Service

Service is widely described as friendly, helpful, and accommodating. Occasional issues include unhelpful interactions or delays at check-in and sporadic system problems.

Related guest reviews

10

Mike

Jul 4, 2024

·

Stayed 3 nights

The staff are amazing, I stay regular now, just make you feel so welcomed

6

Khatija

Dec 31, 2024

·

Stayed 1 night

My room was not ready for check in until 15 30 This was very dissapointing as I had a 1 and a half hour delay When I enquired from the hotel reception as to what we could do while waiting - she was very non chalant about it

10

Shaun

Jul 20, 2025

·

Stayed 1 night

Lovely, comfortable one night stay. Staff were very friendly and most accomodating. When they noticed my elderly mother with us, we were offered a more suitable room to accomodate her needs.

10

Debbie

Oct 7, 2024

·

Stayed 1 night

The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.

2

Clarissa

Sep 28, 2023

·

Stayed 2 nights

As a loyal, monthly returning client at Protea Marriott, i was sorely disappointed with the level of service. I was given room 552. Which has no sea view. It has a whole wall blocking even sunlight into the room & a view of the flat across. I requested a change of room as i checked in around 5pm. I was told they fully booked and the lady who checked me in, didnt even check if i could be moved. She was so unhelpful! Also in my room, the amenities keep getting worse with each visit. I didnt even have tissues this time round. Also, get new towels.

10

Trevonica

Jan 9, 2026

·

Stayed 2 nights

Love the location of this hotel. The room was clean, big bathroom. Front desk very friendly.

10

Alistair

Apr 22, 2024

·

On this occasion there was an administration error and the hotel rebooked us into a more expensive high end resort hotel to compensate us. This was completely hassle free and was very much appreciated. They carried all the costs. Nice! I have stayed in this hotel previously and it is a good quality, clean, safe hotel which is near by some excellent restaurants in Umhlanga Rocks. They obviously care about customer experience.

10

Lindiwe S

Sep 29, 2024

·

Stayed 2 nights

The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad. Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!! I will definitely be back and will recommend this property!!

10

Joseph

Jan 27, 2026

·

Stayed 1 night

Clean rooms. Staff was very helpfull

10

Natasha

Dec 18, 2025

·

Stayed 9 nights

The room was spotless and the staff extremely helpful.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to the beach, mall, and many restaurants. Convenient for both leisure and business stays in Umhlanga Rocks.

Related guest reviews

10

Anant

Apr 4, 2024

·

Stayed 5 nights

Very busy area & close to the beach

10

Peter

Oct 26, 2025

·

Stayed 3 nights

Brilliant location. Well run hotel. Excellent stay... thank you.

8

TROY

Apr 2, 2025

·

Stayed 6 nights

Conviently located

10

Trevonica

Jan 9, 2026

·

Stayed 2 nights

Love the location of this hotel. The room was clean, big bathroom. Front desk very friendly.

10

Eric

Jun 2, 2023

·

Wonderful hotel with a lot of local dining options within an easy walking distance. Friendly staff and clean rooms. We would stay here again and recommend to anyone.

8

Karen

Jun 22, 2025

·

Stayed 2 nights

Loved our stay, great location. Friendly staff

10

Paul

Sep 28, 2025

·

Stayed 2 nights

The stay at the hotel was excellent very central of all restaurants and the mall. The only disappointment was they didn't offer lunch and dinner available at the hotel restaurant on Saturday. So we had to eat somewhere else. But overall a very nice Hotel.

10

Z

Aug 25, 2025

·

Stayed 2 nights

Great hotel. Rooms were fantastic. Great location.

10

Andreas

Feb 3, 2025

·

Stayed 1 night

Super zentrale Lage in Umhlanga Rocks. Wir hatten ein Zimmer mit 2 Queensize Betten und seitliche Meeressicht. Grosses modernes Badezimmer. Kann ich nur empfehlen.

8

STUART

May 19, 2024

·

Stayed 1 night

I love this Hotel - it is a favourite of mine and I am acknowledged as a loyal and frequent guest by the staff and a welcome back plate of treats in my room. This Hotel is centrally located in the Umhlanga Village with everything at your doorstep. It is well maintained and charmingly designed and offers the best value of any Hotel in this area. I enjoy the energy and environment of this Hotel very much

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for quality and variety. Some guests found limited or no on-site lunch, dinner, or room service, and a few noted vegetarian options or value could improve.

Related guest reviews

10

Fatima

Jul 1, 2025

·

Stayed 3 nights

Beautiful hotel and friendly staff. Great breakfast. Would be nice if there was an in house restaurant and room service.

10

Saadiya

Jun 16, 2025

·

Stayed 3 nights

Excellent excellent stay!! I cannot recommend this hotel enough. 1) amazing location 2) modern hotel, great decor and ambiance 3) spacious, well appointed rooms with all amenities 4) good housekeeping 5) great breakfast with staff who go above and beyond. Priced incredibly well for all the services and comfort on offer. Will definitely return

8

Lorrie

Sep 18, 2023

·

Stayed 3 nights

Great location. Walkable. Breakfast nuffet wasn't worth the cost and their computer systems were down frequently

10

Shyam

Jul 24, 2024

·

Stayed 1 night

Breakfast was not vegetarian friendly

10

Marion

Dec 2, 2023

·

Stayed 1 night

Great location and excellent service. Amazing breakfast!

10

Eric

Jun 2, 2023

·

Wonderful hotel with a lot of local dining options within an easy walking distance. Friendly staff and clean rooms. We would stay here again and recommend to anyone.

10

Cheryllyn

May 19, 2024

·

Stayed 1 night

It was only one night, but we enjoyed our stay and the breakfast was yummy

10

Paul

Sep 28, 2025

·

Stayed 2 nights

The stay at the hotel was excellent very central of all restaurants and the mall. The only disappointment was they didn't offer lunch and dinner available at the hotel restaurant on Saturday. So we had to eat somewhere else. But overall a very nice Hotel.

10

Thomas

Jan 2, 2024

·

Stayed 3 nights

The breakfast buffet was outstanding!

10

Alistair

May 22, 2023

·

Stayed 1 night

Nice hotel in the Umhlanga Rocks area, the entrance can be tricky to spot, its just next to the restaurants and bars on the right hand side of the "Umhlanga Rocks" sign! Rooms are comfy, quiet, clean, spacious. Nice breakfast. Lovely staff. Good load shedding protection, didn't notice outages at all. Recommended

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $126	2 $153	3 $162	4 $161	5 $126	6 $147	7 $177
8 $131	9 $159	10 $167	11 $131	12 $131	13 $131	14 $135
15 $162	16 $161	17 $126	18 $153	19 $161	20 $120	21 $120
22 $182	23 $176	24 $182	25 $182	26 $182	27 $146	28 $146
29 $182	30 $182

Protea Hotel by Marriott Durban Umhlanga

Prices for Protea Hotel by Marriott Durban Umhlanga

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Guest reviews of Protea Hotel by Marriott Durban Umhlanga

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Protea Hotel by Marriott Durban Umhlanga

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $208	21 $197	22 $206	23 $201	24 $200
25 $140	26 $148	27 $156	28 $156	29 $148	30 $138	31 $138