Mangia's Brucoli, Sicily, Autograph Collection
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Om denne eiendommen
Ta deg et bad i et av stedets 3 utendørsbassenger eller nyt andre rekreasjonsfasiliteter som et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.
Fasiliteter
Ta deg et bad i et av stedets 3 utendørsbassenger eller nyt andre rekreasjonsfasiliteter som et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Dette hotellet tilbyr 2 møtelokaler for ulike typer møter og eventer. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på middelhavsretter på Mediterra, en av dette hotellets 5 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Trenger du å slappe av litt? Ta en pause med noe godt å drikke på en av overnattingsstedets 2 barer/lounger. Frokostbuffé er inkludert og serveres daglig fra kl. 07.30 til kl. 09.30.
Rom
Føl deg som hjemme i et av de 402 aircondition-avkjølte gjesterommene, som også har espressomaskiner. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Badene inkluderer toalettartikler (inkludert) og bideer. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
I Augusta ligger Mangia's Brucoli, Sicily, Autograph Collection plassert ved sjøen og kun 5 minutter å kjøre fra både Det joniske hav og Brucoli-bukten. Dette hotellet ved stranden ligger 19,2 mi (30,9 km) unna Catania-stranden og 1,3 mi (2 km) unna Madonna dell'Adonai-helligdommen.
Hva finnes i nærheten
Det joniske hav(0.8 miles)
Brucoli-bukten(0.9 miles)
Madonna dell'Adonai-helligdommen(1.3 miles)
Augusta luftskiphangar(4.4 miles)
Castello Svevo di Augusta(4.6 miles)
Museo della Piazzaforte(5.2 miles)
Forte Vittoria(5.5 miles)
Santa Croce fyrtårn(6 miles)
Pista del Sole(7.2 miles)
Agnone-stranden(8.8 miles)
Megara Hyblaea(9.2 miles)
Pirrera Sant'Antonio - barokk steinbrudd(10.7 miles)
Vaccarizzo-stranden(12.7 miles)
Saline di Priolo naturreservat(13.1 miles)
Leontinoi arkeologiske utgravninger(13.3 miles)
Nærmeste store flyplass er Catania (CTA-Fontanarossa)(28.1 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon
Beliggenhet
Contrada Gisira, Brucoli, Augusta (Sicilien), Italia
Det joniske hav (0.8 miles)
Brucoli-bukten (0.9 miles)
Madonna dell'Adonai-helligdommen (1.3 miles)
Augusta luftskiphangar (4.4 miles)
Castello Svevo di Augusta (4.6 miles)
Museo della Piazzaforte (5.2 miles)
Gjesteomtaler av Mangia's Brucoli, Sicily, Autograph Collection
8.5
Veldig bra
basert på 276 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Gjennom mange anmeldelser roses Mangia's Brucoli, Sicilia, Autograph Collection for sin fantastiske beliggenhet ved sjøen med utsikt mot Etna, store bassenger og generelt vennlig personale. Samtidig rapporteres det gjentatte ganger om mangel på personale og treg, ujevn service i restaurantene, spesielt til frokost.
Les merVar dette til hjelp?
Hva gjestene synes
Gjennom mange anmeldelser roses Mangia's Brucoli, Sicilia, Autograph Collection for sin fantastiske beliggenhet ved sjøen med utsikt mot Etna, store bassenger og generelt vennlig personale. Samtidig rapporteres det gjentatte ganger om mangel på personale og treg, ujevn service i restaurantene, spesielt til frokost.
Fasilitetene er omfattende, med et imponerende basseng, treningsstudio, spa og sportsbaner, men tilgangen til stranden er steinete, enkelte områder stenger i lavsesong, og mange trapper begrenser tilgjengeligheten. Rommene er generelt oppusset, komfortable og noen ganger romslige med flott utsikt, men flere oppleves som mørke eller små, og det forekommer av og til vedlikeholdsproblemer. Beliggenheten er naturskjønn og fredelig, men også isolert, med lite i nærheten og leiebil ofte anbefales. Passer best for reisende som prioriterer natur og avslapning fremfor nærhet til byen.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Store bassenger og varierte fasiliteter (treningsstudio, spa, tennis-/basketballbaner, vannsport) får ros, men tilgangen til sjøen er steinete, enkelte områder eller aktiviteter er stengt av og til, og mange trapper gjør deler av eiendommen vanskelig tilgjengelig.
Relaterte gjesteomtaler
10
Boris
14. okt. 2023
·
Overnattet 4 netter
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
8
Kimberly
26. okt. 2024
·
Overnattet 5 netter
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
10
Olivier
25. aug. 2025
·
Overnattet 5 netter
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
6
Alexandra
17. okt. 2024
·
Overnattet 5 netter
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
4
Nina
12. mai 2024
·
Overnattet 13 netter
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
10
Holly
20. juli 2025
·
Overnattet 5 netter
Beautiful resort with plenty to do. We had glorious weather and lived the pool areas and multiple access to the sea. Gym was great and we enjoyed all the dining options. We opted to to the wine tasting which was great - met some lovely people and the staff were great.
Beautiful resort with plenty to do. We had glorious weather and lived the pool areas and multiple access to the sea. Gym was great and we enjoyed all the dining options. We opted to to the wine tasting which was great - met some lovely people and the staff were great.
10
Jeremie
16. juni 2024
·
Overnattet 2 netter
Super séjour je recommande vivement cet établissement ! Les plus: le copieux et de très bonne qualité petit déjeuner en buffet, les services de l’hôtel : piscine à perte de vue sur la mer, plages aménagées, paddle, kayak, tennis, wellness center et bien d’autres! Jolie chambre, bien aménagée, même si c’était la standard (petite). Le petit moins : réserver bien à l’avance les restaurants même si sur le moment pas grand monde..
Super séjour je recommande vivement cet établissement ! Les plus: le copieux et de très bonne qualité petit déjeuner en buffet, les services de l’hôtel : piscine à perte de vue sur la mer, plages aménagées, paddle, kayak, tennis, wellness center et bien d’autres! Jolie chambre, bien aménagée, même si c’était la standard (petite). Le petit moins : réserver bien à l’avance les restaurants même si sur le moment pas grand monde..
10
Danielle
23. aug. 2025
·
Overnattet 6 netter
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
10
Sarah
9. sep. 2025
·
Overnattet 3 netter
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
8
Sofia
10. sep. 2024
·
Overnattet 1 natt
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renhold er blandede: flere gjester fant rommene og området svært rene, mens andre rapporterte om utelatte rengjøringsdetaljer, skitne fellesarealer eller strender, og bad som trenger hyppigere tilsyn.
Relaterte gjesteomtaler
8
Kimberly
26. okt. 2024
·
Overnattet 5 netter
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
6
Daryoush
5. aug. 2025
·
Overnattet 7 netter
ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega
ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega
6
STEPHANIE
27. juni 2025
·
Overnattet 1 natt
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
8
Dana
2. okt. 2025
·
Overnattet 4 netter
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
10
Gál
19. okt. 2025
·
Overnattet 4 netter
Tiszta szoba es szalloda, kedves szemelyzet,gyonyoru kornyezet!
Tiszta szoba es szalloda, kedves szemelyzet,gyonyoru kornyezet!
4
Nina
12. mai 2024
·
Overnattet 13 netter
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
8
Newell
8. aug. 2025
·
Overnattet 2 netter
The property is awesome but could use a little attention to detail. Upon greeting it would be nice to learn of the properties amenities (I.e. tennis courts with lessons available). Which restaurants are open when, and some visitor conveniences would be nice - snorkel gear, tennis rackets. The toilets by the beach should be checked regularly for cleanliness.
The property is awesome but could use a little attention to detail. Upon greeting it would be nice to learn of the properties amenities (I.e. tennis courts with lessons available). Which restaurants are open when, and some visitor conveniences would be nice - snorkel gear, tennis rackets. The toilets by the beach should be checked regularly for cleanliness.
6
Stefanie
2. okt. 2023
·
Overnattet 7 netter
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
6
Martijn
23. okt. 2024
·
Overnattet 4 netter
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
8
Sofia
10. sep. 2024
·
Overnattet 1 natt
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange rom er oppusset, komfortable og noen ganger romslige med utsikt over havet eller Etna, men andre føles mørke eller små, mangler utendørsområde, og har av og til ødelagte fasiliteter eller feilaktige kategorier.
Relaterte gjesteomtaler
8
Tom
27. juli 2025
·
Overnattet 3 netter
It is an ok resort, but not with the extra finish line. We got a poor room compared with category (deluxe with sea view), it was no sea view, smaller than promised (not 25sqm), and no balcony or seating outside.
It is an ok resort, but not with the extra finish line. We got a poor room compared with category (deluxe with sea view), it was no sea view, smaller than promised (not 25sqm), and no balcony or seating outside.
10
Hans
11. juni 2025
·
Overnattet 1 natt
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
6
STEPHANIE
27. juni 2025
·
Overnattet 1 natt
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
Overall a bit disappointing. The lounge chair area on the beach, which was something that was a deciding factor for us, wasn't even open. Also, the natural swimming pool area was very dirty with floating trash and trash around that beach area (with the lounge cushions). There was a concert doing sound checks all afternoon which was very disruptive when we came to relax. Also our tv and hair dryer was broken. The wait staff at the pool were unhelpful and not attentive.
10
Wendy
1. aug. 2025
·
Overnattet 4 netter
Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania
Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania
10
Olivier
25. aug. 2025
·
Overnattet 5 netter
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
2
AMY
12. aug. 2023
·
Overnattet 1 natt
Tiny rooms. I was charged a much higher price through Expedia than other sites. Hair dryer in room didn’t work. No conditioner. Less sun beds than Unico members. Poor attitude of staff. Dated pool facilities even though renovated. A sub par hotel for the low end all inclusive crowd that doesn’t need service
Tiny rooms. I was charged a much higher price through Expedia than other sites. Hair dryer in room didn’t work. No conditioner. Less sun beds than Unico members. Poor attitude of staff. Dated pool facilities even though renovated. A sub par hotel for the low end all inclusive crowd that doesn’t need service
6
Alexandra
17. okt. 2024
·
Overnattet 5 netter
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
Die Anlage ist sehr weitläufig und direkt am Meer (Felsküste) gelegen. Toller großer Pool und auch sonst viel Potential. Zimmer neu renoviert, größtenteils aber mit kleinen Fenstern und keinen Aussenbereichen. Wir hatten eine großzügige Suite mit separatem Wohnzimmer. Diese war sehr schön und komfortabel, leider mit wenig einladendem Aussenbereich. Service absolut chaotisch und auch die Qualität der Restaurants und deren Sauberkeit entspricht keinem 5 Sterne Standard. Leider waren zu unserer Zeit fast alle Restaurants, Bars und auch sonstige Einrichtungen (Kinderpool und Club) geschlossen. Lage sehr abseits, Auto empfehlenswert.
8
Laura
5. sep. 2024
·
Overnattet 5 netter
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
6
Nathan
7. juni 2025
·
Overnattet 7 netter
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
10
Danielle
23. aug. 2025
·
Overnattet 6 netter
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
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Service
Personalet beskrives ofte som vennlig og hjelpsomt, men gjentatt mangel på bemanning fører til treg, feilaktig eller kaotisk service i restauranter, barer og til frokost, med forsinkelser i responsen på henvendelser.
Relaterte gjesteomtaler
2
Alexis
23. aug. 2024
·
Overnattet 8 netter
Service client horrible voire inexistant Réceptionnistes qui nous ont pris pour des imbeciles (2 hommes) : notre chambre sentait l’humidité, nous avons demandé à changer de chambre ils nous ont répondu que notre catégorie de chambre (standard) n’était disponible que dans un bâtiment (9) pas les autres et qu’ils n’avaient pas de solution car ils étaient pleins. 2 jours plus tard odeur d’égout et réveil nauséeux (nous avons un bébé de 6mois) , leur collègue, une femme charmante, nous a changé de bloc (7) pour exactement la même catégorie de chambre Restauration : MAUVAISE et prix exorbitant. Serveurs extrêmement lents, nonchalants, voire hautains (on nous a fait comprendre que notre bébé était de trop dans sa poussette) Ménage : pas de gel douche dans la chambre à l’arrivée ni le lendemain. Tasses à café encore sales (noirâtre dans le fond), assiettes collantes en dessous (chewing-gum). De plus les femmes de ménage tapent dans le mini bar et on essaie de vous le facturer sur vous. Hôtel à fuir ! Ce qui est dommage car le cadre est magnifique, mais à part cela, il n’a absolument rien d’un 5 étoiles. De manière générale, le personnel est incompétent et désagréable.
Service client horrible voire inexistant Réceptionnistes qui nous ont pris pour des imbeciles (2 hommes) : notre chambre sentait l’humidité, nous avons demandé à changer de chambre ils nous ont répondu que notre catégorie de chambre (standard) n’était disponible que dans un bâtiment (9) pas les autres et qu’ils n’avaient pas de solution car ils étaient pleins. 2 jours plus tard odeur d’égout et réveil nauséeux (nous avons un bébé de 6mois) , leur collègue, une femme charmante, nous a changé de bloc (7) pour exactement la même catégorie de chambre Restauration : MAUVAISE et prix exorbitant. Serveurs extrêmement lents, nonchalants, voire hautains (on nous a fait comprendre que notre bébé était de trop dans sa poussette) Ménage : pas de gel douche dans la chambre à l’arrivée ni le lendemain. Tasses à café encore sales (noirâtre dans le fond), assiettes collantes en dessous (chewing-gum). De plus les femmes de ménage tapent dans le mini bar et on essaie de vous le facturer sur vous. Hôtel à fuir ! Ce qui est dommage car le cadre est magnifique, mais à part cela, il n’a absolument rien d’un 5 étoiles. De manière générale, le personnel est incompétent et désagréable.
10
Stephanie
21. sep. 2025
·
Overnattet 3 netter
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
2
Meghan
6. aug. 2024
·
Overnattet 1 natt
Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
8
Dana
2. okt. 2025
·
Overnattet 4 netter
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.
8
Marek
4. aug. 2024
·
Overnattet 7 netter
Generally very low level of services in restaurants, bars and also reception
Generally very low level of services in restaurants, bars and also reception
4
Nina
12. mai 2024
·
Overnattet 13 netter
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
6
Stefanie
2. okt. 2023
·
Overnattet 7 netter
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
6
Nathan
7. juni 2025
·
Overnattet 7 netter
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
10
Danielle
23. aug. 2025
·
Overnattet 6 netter
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
6
Kasper
30. juli 2025
·
Overnattet 5 netter
Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up.
Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up.
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Beliggenhet
Naturskjønn, fredelig beliggenhet ved sjøen med utsikt mot Etna, men relativt isolert med lite i nærheten og leiebil ofte anbefales; stranden er steinete i stedet for sandete og tilgangen kan være vanskelig.
Relaterte gjesteomtaler
10
Boris
14. okt. 2023
·
Overnattet 4 netter
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
10
Stephanie
21. sep. 2025
·
Overnattet 3 netter
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
8
Nicole
2. okt. 2023
·
Overnattet 4 netter
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
8
michael
7. juni 2025
·
Overnattet 2 netter
an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
6
Martijn
23. okt. 2024
·
Overnattet 4 netter
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
10
Tuo
13. juli 2024
·
Overnattet 5 netter
Expensive view to the sea and Etna, shockingly beautiful
Expensive view to the sea and Etna, shockingly beautiful
10
Danielle
23. aug. 2025
·
Overnattet 6 netter
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
8
Sebastien
7. okt. 2024
·
Overnattet 4 netter
Very Nice place but need a car to visit around this place
Very Nice place but need a car to visit around this place
10
Alistair
20. sep. 2024
·
Overnattet 4 netter
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
10
Sarah
9. sep. 2025
·
Overnattet 3 netter
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.
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Servering
Det er flere restauranter og noen bemerkelsesverdige måltider (inkludert japansk) og gode frokoster, men mange anmeldelser nevner høye priser, begrenset åpningstid, dårlig påfylling og treg eller forvirret service, med middagsbuffeer som ofte er skuffende.
Relaterte gjesteomtaler
10
Stephanie
21. sep. 2025
·
Overnattet 3 netter
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!
6
Hugues Le
21. okt. 2023
·
Overnattet 4 netter
Très bien sauf la nourriture
Très bien sauf la nourriture
10
Hans
11. juni 2025
·
Overnattet 1 natt
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
Positief: personeel bij incheckbalie en ontvangst in het algemeen. De kamers zijn echt top, schoon en ruim en van alle gemakken voorzien. Echt wat je van een 5 sterren hotel mag verwachten. Het ontbijtbuffet is ook werkelijk over de top. Echter, dan blijkt het diner buffet een grote illusie, in ons geval dan. Veel gerechten waren op en werden niet meer bijgevuld, ondanks dat het buffet nog een uur open was. Ook het personeel in het buffet restaurant is moeilijk te benaderen en wanneer wij met 6 persoen water bestelden, kregen we een reeds aangebroken fles voorgeschoteld. Dit werd gelukkig door een collega snel verholpen. Al met al, zeker geen 5 sterren waardig.
10
Olivier
25. aug. 2025
·
Overnattet 5 netter
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.
8
Hans
22. juni 2025
·
Overnattet 3 netter
Goed en schoon hotel, echt 5 sterren waardig! Helaas geen liften aanwezig en grote afstanden tussen onderlinge locaties (zwembad, restaurant, kamers e.d.) Onze ervaring met het buffettestaurant voor het dinner viel helaas erg tegen. Geen keuze tussen vlees, vis, kip of wat dan ook. Alleen wat onbeduindende schenkels. Als er iets wel lekker was, was dat steeds op en moest dan bijgemaakt worden. Het ontbijtbuffet daar in tegen was dan wel weer rijkelijk gevuld met alles erop en eraan. Het personeel was zeer wisselend, sommige erg aardig en sommige erg afstandelijk.
Goed en schoon hotel, echt 5 sterren waardig! Helaas geen liften aanwezig en grote afstanden tussen onderlinge locaties (zwembad, restaurant, kamers e.d.) Onze ervaring met het buffettestaurant voor het dinner viel helaas erg tegen. Geen keuze tussen vlees, vis, kip of wat dan ook. Alleen wat onbeduindende schenkels. Als er iets wel lekker was, was dat steeds op en moest dan bijgemaakt worden. Het ontbijtbuffet daar in tegen was dan wel weer rijkelijk gevuld met alles erop en eraan. Het personeel was zeer wisselend, sommige erg aardig en sommige erg afstandelijk.
4
Nina
12. mai 2024
·
Overnattet 13 netter
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
The hotel has lovely clean rooms, BUT: biggest problem is the lack of service - poor service quality, personnel is not trained, long waiting lines for the cocktail bar, equipements and incredients missing, long waiting times (somedays over an hour for a drink and a sandwich), personel forgets commands very often / there is no pool bar - out of 5 restaurants only the buffet restaurant with a small and very expensive à la carte and a pizzeria open - pizza is delicious but the service is awful, long waiting times and lacking of dishes on the menu over two weeks (f.e. Burrata - the traditional italian mozzarella is missing) - poor service at the à la carte restaurants even if we payed 180 euros for 2 people; people are leaving after 1 hour without even having commanded - breakfast is good quality but the service often did not fill the missing plates and there is no changement of dishes - the pool is lovely and clean and large !! - there is NO acces to the sea, because the hotel did not maintain the acces, its only cliffs and concrete, also waste is laying around - the sun deck is closed - music is playing everywhere and everytime non stop! - beside a nice fitness room an d tennis courts there are no other activities such as pingpong or volleyball (closed) or billiard - contrary to what we were told, we did not see any live music at the bar - room service worked but it was complicated to order and they forget to retacke the plates - massage was pretty good
8
Nicole
2. okt. 2023
·
Overnattet 4 netter
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
10
Harald
14. juni 2024
·
Overnattet 2 netter
Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
10
Danielle
23. aug. 2025
·
Overnattet 6 netter
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
6
Julien
12. sep. 2025
·
Overnattet 8 netter
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Harry
for 2 uker siden
·
Overnattet 3 netter
Great stay with two young kids!
Great stay with two young kids!
10
Pierre
19. aug. 2026
·
Overnattet 6 netter
J’ai l’habitude de faire des 5 étoiles hors France et Ce n’est souvent pas au niveau des 5 étoiles français. Mais celui-ci oui ! Rénové il y a 3 ans Tout était top - emplacement, restaurants, piscine, vue…
J’ai l’habitude de faire des 5 étoiles hors France et Ce n’est souvent pas au niveau des 5 étoiles français. Mais celui-ci oui ! Rénové il y a 3 ans Tout était top - emplacement, restaurants, piscine, vue…
10
Ulas
12. aug. 2026
·
Overnattet 4 netter
Aile olarak konakladık, suit oda muhteşem, konforlu. Otel geneli sessiz ve muhteşem ortam. Yemekler iyi. Sadece televizyonumuz çalışmıyordu ve bildirmemize rağmen yapılmadı, bilgi de verilmedi. Bunun dışında her şey çok güzeldi
Aile olarak konakladık, suit oda muhteşem, konforlu. Otel geneli sessiz ve muhteşem ortam. Yemekler iyi. Sadece televizyonumuz çalışmıyordu ve bildirmemize rağmen yapılmadı, bilgi de verilmedi. Bunun dışında her şey çok güzeldi
10
Caroline
30. juli 2026
·
Overnattet 6 netter
This hotel exceeded every expectation I had. I have stayed at several five-star all-inclusive resorts in Sicily, and this is by far the best one. Every member of the staff – from reception to the pool and restaurants – is genuinely dedicated to giving guests the best possible experience. If a small mistake happens, just be kind. They work incredibly hard and will do everything they can to make things right. As someone who hates food waste, I loved their all-inclusive concept. Instead of huge buffets, you order high-quality dishes from a menu. We didn’t waste a single bite because everything was delicious and perfectly portioned. At Riva, don’t miss the Burrata & Avocado Salad with a glass of La Segreta, served with a smile by Zeny. At Kaigan, the uramaki rolls and the spectacular view of Mount Etna are a must. At Scausu Grill, order the beef tenderloin medium rare—Alvie will make sure it arrives perfectly cooked. And don’t leave without trying the Nocciola ice cream and the best Amaretto Sour I’ve ever had at Lime Bar! Check-in and check-out were effortless. We even received a small room upgrade, and William kindly collected us with the golf cart and handled our luggage. Reception also quickly fixed a couple of billing mistakes and gave us a courtesy room before our taxi arrived. We’ve already decided to come back. Please keep your amazing staff and don’t change a thing—they’re what makes this place so special. Thank you for giving us one of our best holidays ever. ❤️
This hotel exceeded every expectation I had. I have stayed at several five-star all-inclusive resorts in Sicily, and this is by far the best one. Every member of the staff – from reception to the pool and restaurants – is genuinely dedicated to giving guests the best possible experience. If a small mistake happens, just be kind. They work incredibly hard and will do everything they can to make things right. As someone who hates food waste, I loved their all-inclusive concept. Instead of huge buffets, you order high-quality dishes from a menu. We didn’t waste a single bite because everything was delicious and perfectly portioned. At Riva, don’t miss the Burrata & Avocado Salad with a glass of La Segreta, served with a smile by Zeny. At Kaigan, the uramaki rolls and the spectacular view of Mount Etna are a must. At Scausu Grill, order the beef tenderloin medium rare—Alvie will make sure it arrives perfectly cooked. And don’t leave without trying the Nocciola ice cream and the best Amaretto Sour I’ve ever had at Lime Bar! Check-in and check-out were effortless. We even received a small room upgrade, and William kindly collected us with the golf cart and handled our luggage. Reception also quickly fixed a couple of billing mistakes and gave us a courtesy room before our taxi arrived. We’ve already decided to come back. Please keep your amazing staff and don’t change a thing—they’re what makes this place so special. Thank you for giving us one of our best holidays ever. ❤️
10
Therese
28. juli 2026
·
Overnattet 5 netter
We stayed here for 5 nights in a room with private pool. The room was of high standards, clean and elegant, and the pool and outdoor area perfect for relaxing in privacy. The property in general was beautiful and well maintained. Food was good and the breakfast buffet left little to wish for. The offer of paying €120 pp per day for lunch and dinner is not worth it, though, even though the restaurants are quite expensive. Overall a very nice stay and we highly recommend this hotel.
We stayed here for 5 nights in a room with private pool. The room was of high standards, clean and elegant, and the pool and outdoor area perfect for relaxing in privacy. The property in general was beautiful and well maintained. Food was good and the breakfast buffet left little to wish for. The offer of paying €120 pp per day for lunch and dinner is not worth it, though, even though the restaurants are quite expensive. Overall a very nice stay and we highly recommend this hotel.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-25: 376.3144845794678USD
- 2026-09-26: 363.3533634338379USD
- 2026-09-27: 285.28116044769286USD
- 2026-09-28: 217.5043280593872USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 221.44105042877197USD
- 2026-10-03: 221.44105042877197USD
- 2026-10-04: 221.44105042877197USD
- 2026-10-05: 283.6359USD
- 2026-10-06: 284.18268051452634USD
- 2026-10-07: 221.44105042877197USD
- 2026-10-08: 304.1695958129883USD
- 2026-10-09: 241.12469703826903USD
- 2026-10-10: 372.4857USD
- 2026-10-11: 855.4641USD
- 2026-10-12: 1433.1856685668945USD
- 2026-10-13: 244.9065USD
- 2026-10-14: 256.2975USD
- 2026-10-15: 237.30364713134765USD
- 2026-10-16: 270.50176552734376USD
- 2026-10-17: 243.7674USD
- 2026-10-18: 226.6809USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 277.56072317504885USD
- 2026-10-22: 255.88744068603515USD
- 2026-10-23: 217.86107896728515USD
- 2026-10-24: 193.50250936431885USD
- 2026-10-25: 170.865USD
- 2026-10-26: 174.40508140869142USD
- 2026-10-27: 176.80048342437743USD
- 2026-10-28: 174.69237669525145USD
- 2026-10-29: 170.1841923843384USD
- 2026-10-30: 170.1841923843384USD
- 2026-10-31: 184.5342USD
- 2026-11-01: 172.0041USD
- 2026-11-02: 181.93013563842774USD
- 2026-11-03: 170.70026016540527USD
- 2026-11-04: 175.4214USD
- 2026-11-05: 175.99329647369385USD
- 2026-11-06: 170.70026016540527USD
- 2026-11-07: 172.88607862701417USD
- 2026-11-08: 172.88607862701417USD
- 2026-11-09: 172.88607862701417USD
- 2026-11-10: 178.63980593719484USD
- 2026-11-11: 169.67346065826416USD
- 2026-11-12: 170.70026016540527USD
- 2026-11-13: 170.70026016540527USD
- 2026-11-14: 179.72158245391844USD
- 2026-11-15: 172.88607862701417USD
- 2026-11-16: 179.72158245391844USD
- 2026-11-17: 182.10674689178467USD
- 2026-11-18: 179.86497806854248USD
- 2026-11-19: 175.09463181152344USD
- 2026-11-20: 157.46767808532715USD
- 2026-11-21: 173.88543308258056USD
- 2026-11-22: 172.88607862701417USD
- 2026-11-23: 258.82946678466794USD
- 2026-11-24: 215.6578966003418USD
- 2026-11-25: 308.41817322692873USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Alle gjester, inkludert barn, må være til stede ved innsjekking og vise frem pass eller offentlig utstedt legitimasjon med bilde.
- Som følge av nasjonale reguleringer, kan man ikke betale mer enn 5000 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Gjestene kan forhøre seg om å ta med kjæledyr ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen (gebyrer gjelder, og disse finner du i delen om gebyrer).
- Kontaktfri utsjekking er tilgjengelig.
- Kjæledyravgift: EUR 30 per kjæledyr, per dag
- Det kreves ikke betaling for servicedyr
- Gebyr ved tidlig innsjekking: EUR 60 (med forbehold om tilgjengelighet)
- Gebyr ved sen utsjekking: EUR 60 (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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