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Candlewood Suites Houston NE - Stafford by IHG

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Candlewood Suites Houston NE - Stafford by IHG - Værelse

Candlewood Suites Houston NE - Stafford by IHG - Værelse

Candlewood Suites Houston NE - Stafford by IHG - Værelse

Candlewood Suites Houston NE - Stafford by IHG - Badeværelse

Candlewood Suites Houston NE - Stafford by IHG - Fitnessfaciliteter

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From

66 US$

/nat

Om dette overnatningssted

Nyd godt af en lang række rekreative faciliteter på stedet, inklusive en udendørs pool, et boblebad og et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang og automat.

Gratis wi-fi
Elevator
Forretningscenter
Mad- og drikkeautomater
Fitness Center (24-hour)
24-Hour Front Desk

Lokation

11230 Southwest Fwy, Alief, Houston, Texas, USA

Westwood Golf Club (2.6 mil)

Stafford Centre (2.7 mil)

Memorial Hermann Southwest Hospital (4.1 mil)

Houston Christian University (4.4 mil)

Arena Teater (4.8 mil)

Harwin Drive Shoppingområde (4.8 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Studio-suite - 1 kingsize-seng (Bath Shower Combination)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Opvarmning

Wi-Fi (Gratis)

Køkken

5

Studio-suite - 2 dobbeltsenge (Bath Shower Combination)

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Opvarmning

Wi-Fi (Gratis)

Køkken

6

Studio-suite

Værelsesoplysninger

1 Enkeltseng

Sover 2

Opvarmning

Wi-Fi (Gratis)

Køkken

9

Suite - 1 soveværelse - handicapvenligt badekar (Mobility, Accessible Tub)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Opvarmning

Wi-Fi (Gratis)

Køkken

6

Studio-suite - 1 kingsize-seng - brusekabine med kørestolsadgang (Mobility, Roll-In Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Opvarmning

Wi-Fi (Gratis)

Køkken

9

Suite - 1 soveværelse

Værelsesoplysninger

2 Dobbeltsenge

Sover 6

Opvarmning

Wi-Fi (Gratis)

Køkken

9

Studio-suite - 1 kingsize-seng (Walk In Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Opvarmning

Wi-Fi (Gratis)

Køkken

7

Studio-suite - 2 dobbeltsenge (Walk In Shower)

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Opvarmning

Wi-Fi (Gratis)

Køkken

7

Studio-suite - 1 kingsize-seng - handicapvenlig brusekabine - ikke-ryger (Mobility, Transfer Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Opvarmning

Wi-Fi (Gratis)

Køkken

Gæsteanmeldelser af Candlewood Suites Houston NE - Stafford by IHG

6.4

Behagelig

Baseret på 316 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Candlewood Suites Stafford sætter gæsterne ofte pris på de rummelige suiter med fuldt udstyrede køkkener, komfortable senge og generelt en rolig og bekvem beliggenhed, men mange beretter om inkonsekvent rengøring og manglende renlighed, tilbagevendende problemer med elevatoren og faciliteterne samt ujævn service i receptionen og ved fakturering.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Candlewood Suites Stafford sætter gæsterne ofte pris på de rummelige suiter med fuldt udstyrede køkkener, komfortable senge og generelt en rolig og bekvem beliggenhed, men mange beretter om inkonsekvent rengøring og manglende renlighed, tilbagevendende problemer med elevatoren og faciliteterne samt ujævn service i receptionen og ved fakturering.

Flere anmeldelser nævner en ude af drift elevator og frustrationer over faciliteterne, såsom en låst eller tidligt lukket pool og ude af funktion-funktioner på terrassen. Suiterne er praktiske med køkken i værelset, men gæsterne bemærker støj fra andre etager eller motorvejen samt lejlighedsvise vedligeholdelsesproblemer som svagt vandtryk, ødelagte armaturer, ujævnt gulv eller dårlige vindueslåse. Morgenmaden er begrænset eller tilbydes ikke på trods af nogle opslag, og kaffe kvaliteten er også blevet kritiseret. Forvent et budgetvenligt ophold med nyttige faciliteter, men ujævn drift.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Elevatorudfald nævnes i flere ophold. Gæster rapporterer også om inkonsekvent adgang til poolen og nogle ude af funktion-udendørsfaciliteter; én anmeldelse bemærker god tilgængelighed for kørestolsbrugere.

Relaterede gæsteanmeldelser

4

Mitchell

23. apr. 2025

·

Overnattede 2 nætter

The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.

The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.

4

William

10. mar. 2025

·

Overnattede 2 nætter

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

2

Keshavprasad

30. dec. 2024

·

Overnattede 1 nat

advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues

advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues

4

Angel

17. jun. 2025

·

Overnattede 1 nat

Entire hotel smells like cigarette smoke, and the elevator does not work.

Entire hotel smells like cigarette smoke, and the elevator does not work.

2

Jacquline

28. apr. 2025

·

Overnattede 4 nætter

The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable

The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable

2

Natasha

20. maj 2025

·

Overnattede 3 nætter

Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.

Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.

4

Angela

9. jun. 2025

·

Overnattede 2 nætter

This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.

This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.

2

dylan

13. nov. 2024

·

Overnattede 4 nætter

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

10

A.J.

21. okt. 2023

·

Overnattede 1 nat

Very wheel chair accessible

Very wheel chair accessible

10

Alberto

28. aug. 2024

·

Overnattede 1 nat

Great stay. The staff was very helpful. They have a pool which is a plus.

Great stay. The staff was very helpful. They have a pool which is a plus.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldinger om renlighed er blandede: tilbagevendende rapporter om røg- eller muggenlugt, hår på håndklæder eller på badeværelset, plettede senge, skadedyr og vedligeholdelsessnavs står i kontrast til mange kommentarer, der roser rene værelser og køkkener.

Relaterede gæsteanmeldelser

4

Brooke-Lynn

26. nov. 2023

·

Overnattede 1 nat

The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.

The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.

8

Ebony

16. okt. 2023

·

Overnattede 1 nat

My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.

My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.

4

Oscar

17. mar. 2025

·

Overnattede 4 nætter

The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.

The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.

10

Tierra

8. jan. 2024

·

Overnattede 2 nætter

The rooms were very clean. The beds were really comfortable. Definitely would stay again.

The rooms were very clean. The beds were really comfortable. Definitely would stay again.

2

David

5. jun. 2025

·

Overnattede 3 nætter

Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.

Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.

4

Roman

13. jul. 2023

·

Overnattede 1 nat

There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.

There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.

4

Mary Ann

23. mar. 2025

·

Overnattede 3 nætter

The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.

The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.

2

alejandra

1. nov. 2024

·

Overnattede 2 nætter

I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.

I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.

2

Jaleen

29. jun. 2025

·

Overnattede 2 nætter

The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.

The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.

10

Leticia

27. feb. 2024

·

Overnattede 1 nat

Very clean and smells great. Very comfortable beds. Would recommend this place.

Very clean and smells great. Very comfortable beds. Would recommend this place.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Suiterne har fuldt udstyrede køkkener og beskrives ofte som rummelige med komfortable senge og funktionelt Wi‑Fi. Støj fra andre etager eller trafik og lejlighedsvise vedligeholdelsesproblemer (svagt vandtryk, ødelagte armaturer, ujævnt gulv, dårlige vindueslåse) nævnes.

Relaterede gæsteanmeldelser

4

Afshin

10. mar. 2025

·

Overnattede 3 nætter

*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again

*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again

4

William

10. mar. 2025

·

Overnattede 2 nætter

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

10

Alberto

20. sep. 2024

·

Overnattede 1 nat

Full sized kitchens and comfortable bed

Full sized kitchens and comfortable bed

10

Samuel

23. feb. 2024

·

Overnattede 2 nætter

When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience

When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience

8

Michelle

11. dec. 2023

·

Overnattede 6 nætter

Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.

Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.

8

Clivette

25. mar. 2025

·

Overnattede 3 nætter

Rooms were very spacious

Rooms were very spacious

2

dylan

13. nov. 2024

·

Overnattede 4 nætter

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

4

Armando

15. sep. 2024

·

Overnattede 1 nat

Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.

Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.

10

David

16. feb. 2024

·

Overnattede 2 nætter

Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍

Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍

10

Diana

10. nov. 2025

·

Overnattede 1 nat

The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.

The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen er blandet: mange gæster fremhæver venligt og hjælpsomt personale og hurtig indtjekning, mens andre nævner uhøflige interaktioner, overbooking eller problemer ved indtjekning, dobbeltfakturering, ubetjente receptioner og begrænset rengøringsservice under opholdet.

Relaterede gæsteanmeldelser

6

Raquel

18. jun. 2023

·

Overnattede 1 nat

My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.

My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.

10

Jesus

30. sep. 2023

·

Overnattede 1 nat

STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)

STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)

2

Carlos

2. apr. 2024

·

Overnattede 2 nætter

Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".

Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".

10

Ashley

10. okt. 2023

·

Overnattede 2 nætter

The staff was very courteous and like family.

The staff was very courteous and like family.

8

Ronnie

21. jun. 2025

·

Overnattede 1 nat

good clean room and great staff

good clean room and great staff

2

Xavier

19. feb. 2025

·

Overnattede 3 nætter

Did not stay there they didn't honor the conformed booking

Did not stay there they didn't honor the conformed booking

2

dylan

13. nov. 2024

·

Overnattede 4 nætter

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue

2

Lesley

26. jun. 2024

·

Overnattede 2 nætter

Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option

Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option

10

Dominique

31. okt. 2024

·

Overnattede 1 nat

INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!

INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!

10

Maria

14. okt. 2024

·

Overnattede 1 nat

Quick and easy check in

Quick and easy check in

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Lokation

Bekvem for bilister med adgang til Beltway og nærliggende butikker, og flere gæster beskriver området som roligt. Nogle oplevede trafikstøj på grund af dårlig vinduestætning.

Relaterede gæsteanmeldelser

10

Mirwin

31. mar. 2025

·

Overnattede 2 nætter

The receptionists are very hospitable. I like the place that It was close by every places that we need to go.

The receptionists are very hospitable. I like the place that It was close by every places that we need to go.

10

Alberto

30. okt. 2024

·

Overnattede 1 nat

I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.

I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.

10

Maria

5. sep. 2024

·

Overnattede 1 nat

I enjoyed the full size kitchen. Walmart is right around the corner.

I enjoyed the full size kitchen. Walmart is right around the corner.

10

Jose

30. aug. 2024

·

Overnattede 1 nat

Quiet and secluded area. Nice and friendly staff. Confy beds

Quiet and secluded area. Nice and friendly staff. Confy beds

10

Kholbie

10. dec. 2023

·

Overnattede 2 nætter

Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.

Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.

10

Shameerah

4. jul. 2023

·

I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal

I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal

10

Alberto

26. sep. 2024

·

Overnattede 1 nat

Friendly staff. Quiet area

Friendly staff. Quiet area

10

Abdullai

2. dec. 2023

·

Overnattede 1 nat

Great property and location

Great property and location

8

Gary

29. maj 2023

·

Overnattede 1 nat

Convenience

Convenience

8

Richard

21. jun. 2023

·

Overnattede 2 nætter

The property was in a quiet location and the staff was helpful

The property was in a quiet location and the staff was helpful

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Spisning

Morgenmaden er begrænset eller fraværende på trods af nogle opslag; nogle nævner kun wienerbrød, havregryn, kaffe eller vafler og gammel kaffe. Der bemærkes ingen konsekvent spisning på stedet ud over let kontinental morgenmad.

Relaterede gæsteanmeldelser

4

Afshin

10. mar. 2025

·

Overnattede 3 nætter

*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again

*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again

4

William

10. mar. 2025

·

Overnattede 2 nætter

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it

6

Parielle

9. apr. 2024

·

Overnattede 4 nætter

The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.

The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.

6

Marckus

15. mar. 2024

·

Overnattede 2 nætter

Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.

Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.

2

Keshavprasad

30. dec. 2024

·

Overnattede 1 nat

advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues

advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues

10

Matt

29. okt. 2023

·

Overnattede 2 nætter

Housekeeping didn't come to change the towels had to ask for replacements...no breakfast

Housekeeping didn't come to change the towels had to ask for replacements...no breakfast

4

Armando

15. sep. 2024

·

Overnattede 1 nat

Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.

Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.

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10

CORINA

4. aug. 2026

·

Overnattede 3 nætter

The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!

The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!

2

Dominic

12. jul. 2026

·

Overnattede 2 nætter

Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.

Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.

2

David

30. jun. 2026

·

Overnattede 1 nat

The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.

The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.

2

Almira

6. jun. 2026

·

Overnattede 1 nat

When I was booking my stay, it said it had breakfast available but when I reached there was none. We had to dine out in a restaurant nearby. Hotel smells like weed, furniture/bedding was broken, dirty, and not well set. The only good thing I can about this place is that the water pressure of the shower was good. Other than that horrible stay.

When I was booking my stay, it said it had breakfast available but when I reached there was none. We had to dine out in a restaurant nearby. Hotel smells like weed, furniture/bedding was broken, dirty, and not well set. The only good thing I can about this place is that the water pressure of the shower was good. Other than that horrible stay.

10

Pavon

3. jun. 2026

·

Overnattede 1 nat

The customer service was great they were very understanding and kind

The customer service was great they were very understanding and kind

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