Candlewood Suites Houston NE - Stafford by IHG
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À propos de cet établissement
Profitez de toute une variété d'infrastructures de loisirs qui incluent notamment une piscine extérieure, un bain à remous et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez égaleme...
Équipements
Profitez de toute une variété d'infrastructures de loisirs qui incluent notamment une piscine extérieure, un bain à remous et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Houston, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 27 mètres carrés et comprenant un espace de conférence et 3 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Chambres
Passez un séjour comme il se doit dans une des 80 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et une plaque de cuisson. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Les équipements et services offerts par l'hébergement comprennent des journaux gratuits et un micro-ondes. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Candlewood Suites Houston NE - Stafford by IHG, vous serez au cœur de Houston, à 4 min en voiture de Centre de congrès Stafford Centre et à 7 min de Centre-ville Sugar Land Town Square. Cet hôtel se trouve à 11,4 km de Westheimer Road et à 12,8 km de Smart Financial Centre de Sugar Land.
À proximité
Centre de congrès Stafford Centre(2.7 miles)
Hôpital Memorial Hermann Southwest(4.1 miles)
Houston Christian University(4.4 miles)
Salle de spectacles Arena Theater(4.8 miles)
Quartier commerçant de Harwin Drive(4.8 miles)
Centre commercial Sharpstown(5.2 miles)
Flying Saucer(5.7 miles)
Musée interactif destiné aux enfants Fort Bend Children's Discovery Center(5.8 miles)
Centre-ville Sugar Land Town Square(6.1 miles)
First Colony Mall(6.2 miles)
Aerodrome Ice Skating Complex(6.4 miles)
Centre de sports sur glace Sugar Land(6.4 miles)
Parcours de golf de Quail Valley(6.6 miles)
Constellation Field (terrain de baseball)(6.8 miles)
HCA Houston Healthcare West(6.8 miles)
Aéroport de Houston William P. Hobby (HOU)(23.7 miles)
Houston, Texas (EFD-Ellington Field)(26.3 miles)
Aéroport de Houston George Bush Intercontinental (IAH)(35.4 miles)
Wi-fi gratuit
Ascenseur
Centre d'affaires
Distributeur automatique
Fitness Center (24-hour)
24-Hour Front Desk
Emplacement
11230 Southwest Fwy, Alief, Houston, Texas, États-Unis d’Amérique
Centre de congrès Stafford Centre (2.7 miles)
Hôpital Memorial Hermann Southwest (4.1 miles)
Houston Christian University (4.4 miles)
Salle de spectacles Arena Theater (4.8 miles)
Quartier commerçant de Harwin Drive (4.8 miles)
Centre commercial Sharpstown (5.2 miles)
Options de chambre
6
Suite Studio, 1 très grand lit (Bath Shower Combination)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ChauffageWi-Fi (gratuit)Cuisine
5
Suite Studio, 2 lits doubles (Bath Shower Combination)
Détails de la chambre
2 Lits Doubles
Couchages 4
ChauffageWi-Fi (gratuit)Cuisine
6
Suite Studio
Détails de la chambre
1 Lit Simple
Couchages 2
ChauffageWi-Fi (gratuit)Cuisine
9
Suite, 1 chambre, baignoire accessible aux personnes à mobilité réduite (Mobility, Accessible Tub)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
ChauffageWi-Fi (gratuit)Cuisine
6
Suite Studio, 1 très grand lit, douche accessible en fauteuil roulant (Mobility, Roll-In Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ChauffageWi-Fi (gratuit)Cuisine
9
Suite, 1 chambre
Détails de la chambre
2 Lits Doubles
Couchages 6
ChauffageWi-Fi (gratuit)Cuisine
9
Suite Studio, 1 très grand lit (Walk In Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ChauffageWi-Fi (gratuit)Cuisine
7
Suite Studio, 2 lits doubles (Walk In Shower)
Détails de la chambre
2 Lits Doubles
Couchages 4
ChauffageWi-Fi (gratuit)Cuisine
7
Suite Studio, 1 très grand lit, non-fumeurs (Mobility, Transfer Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ChauffageWi-Fi (gratuit)Cuisine
Avis des voyageurs
6.4
Agréable
Basé sur 309 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Candlewood Suites Stafford, les clients apprécient souvent les suites spacieuses avec cuisine complète, les lits confortables et l'emplacement généralement calme et pratique, mais beaucoup signalent un service de ménage et une propreté incohérents, des problèmes récurrents avec l'ascenseur et les installations, ainsi qu'un service de réception et une facturation inégaux.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Candlewood Suites Stafford, les clients apprécient souvent les suites spacieuses avec cuisine complète, les lits confortables et l'emplacement généralement calme et pratique, mais beaucoup signalent un service de ménage et une propreté incohérents, des problèmes récurrents avec l'ascenseur et les installations, ainsi qu'un service de réception et une facturation inégaux.
Plusieurs commentaires mentionnent l'ascenseur en panne et des frustrations concernant les équipements, tels qu'une piscine fermée à clé ou fermant tôt, et des éléments de patio non fonctionnels. Les suites sont pratiques avec des cuisines in situ, bien que les clients notent du bruit provenant des autres étages ou de l'autoroute, ainsi que des problèmes d'entretien occasionnels tels qu'une faible pression d'eau, des accessoires cassés, un revêtement de sol irrégulier ou des verrous de fenêtre défectueux. Le petit-déjeuner est limité ou non fourni malgré certaines annonces, et la qualité du café est également critiquée. Attendez-vous à un séjour économique avec des équipements utiles, mais un fonctionnement inégal.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des pannes d'ascenseur sont mentionnées dans plusieurs séjours. Les clients signalent également un accès incohérent à la piscine et certains équipements extérieurs non fonctionnels; un avis note une bonne accessibilité en fauteuil roulant.
Avis de voyageur à ce sujet
4
Mitchell
23 avr. 2025
·
A séjourné 2 nuits
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
4
William
10 mars 2025
·
A séjourné 2 nuits
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
2
Keshavprasad
30 déc. 2024
·
A séjourné 1 nuit
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
4
Angel
17 juin 2025
·
A séjourné 1 nuit
Entire hotel smells like cigarette smoke, and the elevator does not work.
Entire hotel smells like cigarette smoke, and the elevator does not work.
2
Jacquline
28 avr. 2025
·
A séjourné 4 nuits
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
2
Natasha
20 mai 2025
·
A séjourné 3 nuits
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
4
Angela
9 juin 2025
·
A séjourné 2 nuits
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
2
dylan
13 nov. 2024
·
A séjourné 4 nuits
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
10
A.J.
21 oct. 2023
·
A séjourné 1 nuit
Very wheel chair accessible
Very wheel chair accessible
10
Alberto
28 août 2024
·
A séjourné 1 nuit
Great stay. The staff was very helpful. They have a pool which is a plus.
Great stay. The staff was very helpful. They have a pool which is a plus.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : des signalements récurrents d'odeurs de fumée ou de moisi, de cheveux sur les serviettes ou dans les salles de bain, de literie tachée, de parasites et de saleté due à l'entretien contrastent avec de nombreux commentaires faisant l'éloge de chambres et de cuisines très propres.
Avis de voyageur à ce sujet
4
Brooke-Lynn
26 nov. 2023
·
A séjourné 1 nuit
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
8
Ebony
16 oct. 2023
·
A séjourné 1 nuit
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
4
Oscar
17 mars 2025
·
A séjourné 4 nuits
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
10
Tierra
8 janv. 2024
·
A séjourné 2 nuits
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
2
David
5 juin 2025
·
A séjourné 3 nuits
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
4
Roman
13 juil. 2023
·
A séjourné 1 nuit
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
4
Mary Ann
23 mars 2025
·
A séjourné 3 nuits
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
2
alejandra
1 nov. 2024
·
A séjourné 2 nuits
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
2
Jaleen
29 juin 2025
·
A séjourné 2 nuits
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
10
Leticia
27 févr. 2024
·
A séjourné 1 nuit
Very clean and smells great. Very comfortable beds. Would recommend this place.
Very clean and smells great. Very comfortable beds. Would recommend this place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont dotées de cuisines entièrement équipées et sont fréquemment décrites comme spacieuses, avec des lits confortables et un Wi‑Fi fonctionnel. Le bruit provenant des autres étages ou de la circulation, ainsi que les problèmes d'entretien occasionnels (faible pression d'eau, accessoires cassés, sols irréguliers, verrous de fenêtre défectueux) sont signalés.
Avis de voyageur à ce sujet
4
Afshin
10 mars 2025
·
A séjourné 3 nuits
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mars 2025
·
A séjourné 2 nuits
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
10
Alberto
20 sept. 2024
·
A séjourné 1 nuit
Full sized kitchens and comfortable bed
Full sized kitchens and comfortable bed
10
Samuel
23 févr. 2024
·
A séjourné 2 nuits
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
8
Michelle
11 déc. 2023
·
A séjourné 6 nuits
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
8
Clivette
25 mars 2025
·
A séjourné 3 nuits
Rooms were very spacious
Rooms were very spacious
2
dylan
13 nov. 2024
·
A séjourné 4 nuits
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
4
Armando
15 sept. 2024
·
A séjourné 1 nuit
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
10
David
16 févr. 2024
·
A séjourné 2 nuits
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
10
Diana
10 nov. 2025
·
A séjourné 1 nuit
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est mitigé : de nombreux clients soulignent un personnel amical et serviable ainsi qu'un enregistrement rapide, tandis que d'autres citent des interactions impolies, des surréservations ou des problèmes d'enregistrement, des doubles facturations, des réceptions non surveillées et un soutien limité du service de ménage pendant les séjours.
Avis de voyageur à ce sujet
6
Raquel
18 juin 2023
·
A séjourné 1 nuit
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
10
Jesus
30 sept. 2023
·
A séjourné 1 nuit
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
2
Carlos
2 avr. 2024
·
A séjourné 2 nuits
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
10
Ashley
10 oct. 2023
·
A séjourné 2 nuits
The staff was very courteous and like family.
The staff was very courteous and like family.
8
Ronnie
21 juin 2025
·
A séjourné 1 nuit
good clean room and great staff
good clean room and great staff
2
Xavier
19 févr. 2025
·
A séjourné 3 nuits
Did not stay there they didn't honor the conformed booking
Did not stay there they didn't honor the conformed booking
2
dylan
13 nov. 2024
·
A séjourné 4 nuits
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
2
Lesley
26 juin 2024
·
A séjourné 2 nuits
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
10
Dominique
31 oct. 2024
·
A séjourné 1 nuit
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
10
Maria
14 oct. 2024
·
A séjourné 1 nuit
Quick and easy check in
Quick and easy check in
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour se déplacer en voiture grâce à l'accès à la Beltway et aux commerces à proximité, et plusieurs clients décrivent le quartier comme calme. Certains ont cependant été gênés par le bruit de la circulation dû à une mauvaise isolation des fenêtres.
Avis de voyageur à ce sujet
10
Mirwin
31 mars 2025
·
A séjourné 2 nuits
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
10
Alberto
30 oct. 2024
·
A séjourné 1 nuit
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
10
Maria
5 sept. 2024
·
A séjourné 1 nuit
I enjoyed the full size kitchen. Walmart is right around the corner.
I enjoyed the full size kitchen. Walmart is right around the corner.
10
Jose
30 août 2024
·
A séjourné 1 nuit
Quiet and secluded area. Nice and friendly staff. Confy beds
Quiet and secluded area. Nice and friendly staff. Confy beds
10
Kholbie
10 déc. 2023
·
A séjourné 2 nuits
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
10
Shameerah
4 juil. 2023
·
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
10
Alberto
26 sept. 2024
·
A séjourné 1 nuit
Friendly staff. Quiet area
Friendly staff. Quiet area
10
Abdullai
2 déc. 2023
·
A séjourné 1 nuit
Great property and location
Great property and location
8
Gary
29 mai 2023
·
A séjourné 1 nuit
Convenience
Convenience
8
Richard
21 juin 2023
·
A séjourné 2 nuits
The property was in a quiet location and the staff was helpful
The property was in a quiet location and the staff was helpful
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est limité ou absent malgré certaines annonces ; certains ne mentionnent que des pâtisseries, du gruau, du café ou des gaufres, ainsi qu'un café rassis. Aucune option de restauration régulière sur place au-delà d'options continentales légères n'est notée.
Avis de voyageur à ce sujet
4
Afshin
10 mars 2025
·
A séjourné 3 nuits
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mars 2025
·
A séjourné 2 nuits
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
6
Parielle
9 avr. 2024
·
A séjourné 4 nuits
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
6
Marckus
15 mars 2024
·
A séjourné 2 nuits
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
2
Keshavprasad
30 déc. 2024
·
A séjourné 1 nuit
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
10
Matt
29 oct. 2023
·
A séjourné 2 nuits
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
4
Armando
15 sept. 2024
·
A séjourné 1 nuit
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Zain
22 août 2023
·
A séjourné 2 nuits
.
.
10
CORINA
4 août 2026
·
A séjourné 3 nuits
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
2
David
30 juin 2026
·
A séjourné 1 nuit
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
10
Pavon
3 juin 2026
·
A séjourné 1 nuit
The customer service was great they were very understanding and kind
The customer service was great they were very understanding and kind
4
Pallavi
29 mai 2026
·
A séjourné 4 nuits
Bugs in room, refrigerator. Had to change 3 rooms and still had cockroaches
Bugs in room, refrigerator. Had to change 3 rooms and still had cockroaches
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 71.93522149620057USD
- 2026-09-16: 71.93522149620057USD
- 2026-09-17: 72.56378153018952USD
- 2026-09-18: 70.53071423931122USD
- 2026-09-19: 98.28901041984558USD
- 2026-09-20: 98.31955744361878USD
- 2026-09-21: 69.48854134120941USD
- 2026-09-22: 69.70032817058564USD
- 2026-09-23: 69.70751156291962USD
- 2026-09-24: 69.70751156291962USD
- 2026-09-25: 68.53869176063537USD
- 2026-09-26: 68.74221240692138USD
- 2026-09-27: 69.32986407794952USD
- 2026-09-28: 69.93619168872833USD
- 2026-09-29: 69.70751156291962USD
- 2026-09-30: 69.70032817058564USD
- 2026-10-01: 69.70751156291962USD
- 2026-10-02: 69.43203374881745USD
- 2026-10-03: 70.04734060001374USD
- 2026-10-04: 69.43203374881745USD
- 2026-10-05: 60.738240743255616USD
- 2026-10-06: 60.738240743255616USD
- 2026-10-07: 60.940537747955325USD
- 2026-10-08: 60.738240743255616USD
- 2026-10-09: 63.97906868934631USD
- 2026-10-10: 60.738240743255616USD
- 2026-10-11: 65.56037454910279USD
- 2026-10-12: 60.738240743255616USD
- 2026-10-13: 63.97906868934631USD
- 2026-10-14: 60.738240743255616USD
- 2026-10-15: 60.738240743255616USD
- 2026-10-16: 63.739965602111816USD
- 2026-10-17: 63.739965602111816USD
- 2026-10-18: 63.50929595832825USD
- 2026-10-19: 63.97906868934631USD
- 2026-10-20: 63.40854800052643USD
- 2026-10-21: 63.739965602111816USD
- 2026-10-22: 60.738240743255616USD
- 2026-10-23: 63.548879443168644USD
- 2026-10-24: 63.94908506889343USD
- 2026-10-25: 60.738240743255616USD
- 2026-10-26: 60.738240743255616USD
- 2026-10-27: 66.72014908714294USD
- 2026-10-28: 60.738240743255616USD
- 2026-10-29: 60.738240743255616USD
- 2026-10-30: 63.739965602111816USD
- 2026-10-31: 63.405317234611516USD
- 2026-11-01: 64.77529403018951USD
- 2026-11-02: 62.969559979057316USD
- 2026-11-03: 63.97906868934631USD
- 2026-11-04: 64.96858978652955USD
- 2026-11-05: 63.97906868934631USD
- 2026-11-06: 68.936674584198USD
- 2026-11-07: 77.93232412338257USD
- 2026-11-08: 65.72196566390991USD
- 2026-11-09: 63.40854800052643USD
- 2026-11-10: 68.96665820465088USD
- 2026-11-11: 63.97906868934631USD
- 2026-11-12: 63.40854800052643USD
- 2026-11-13: 68.70932813968659USD
- 2026-11-14: 72.6948740386963USD
- 2026-11-15: 64.57591087703705USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Piscine accessible de 10 h 00 à 22 h 00.
- Formalités de départ sans contact disponibles.
- Dépôt de garantie pour animal de compagnie : 100.00 USD par semaine
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Wi-fi gratuit
Ascenseur
Centre d'affaires
Distributeur automatique
Fitness Center (24-hour)
24-Hour Front Desk
Services
Centre d'affaires
Ascenseur
24-Hour Front Desk
Conference Space
Laundry Facilities
Activités
Fitness Center (24-hour)
Parking
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Général
Distributeur automatique
Smoke-Free Property
Connexion Internet
Wi-fi gratuit
Internet (Wired) (free)