Is parking available at the property?

Yes, free self-parking is available on-site. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 6:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property features a wheelchair-accessible registration desk, limited wheelchair-accessible rooms, and well-lit paths to the entrance. Additionally, there is wheelchair-accessible parking available.

What is the location of the property in relation to nearby attractions?

The property is located steps from Landmark Cinemas Sylvan Lake and a 2-minute drive from Sylvan Lake. It is 1.2 miles from Sylvan Lake Provincial Park and 2 miles from Lakeside Go Karts and Mini-Golf.

Does the property have a swimming pool?

Yes, there is an indoor pool featuring a waterslide and a hot tub. The operational hours for the pool are not specified.

What are the policies for children staying at the property?

Children are allowed at the property, but they may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 20.00 per night. Advance request or confirmation may be required for availability.

Prairie Moon Inn Sylvan Lake Hotel

Average nightly price at Prairie Moon Inn Sylvan Lake by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$63
March	US$43
April	US$85
May	US$111
June	US$114
July	US$127
August	US$126
September	US$108
October	US$99
November	US$104
December	US$77

What guests think

Prairie Moon Inn Sylvan Lake draws many families for its large indoor pool with fast waterslide, clean, spacious rooms, and friendly staff, while occasional noise from youth sports teams and some maintenance or cleanliness lapses are noted.

Guests like the quiet, convenient location near shops and restaurants, though several note it is a drive, not a walk, to the lake. Breakfast impressions vary from plentiful to limited, with hot items more reliable on weekends than weekdays. Expect a family-oriented, good-value stay with convenient access to amenities and service that is usually kind but sometimes inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The indoor pool and fast waterslide are a major highlight for families, and many enjoyed the hot tub. However, several reviews mention hot tub cleanliness or maintenance issues, and parking can be tight or mainly at the back during busy times.

Related guest reviews

4

Paul

8 May 2025

·

Stayed 1 night

Not really well kept. Dirty halls and pool area, hot tub jets not working. Room was ok. Front desk was decent. Average hotel breakfast.

10

Terra

31 Aug 2025

·

Stayed 1 night

Perfect for us. Kids loved the pool and slide. Central to everything.

10

Julie

9 Sept 2025

·

Stayed 1 night

Friendly staff, clean rooms, great pool and hot tub. In a great quiet area off the strip.

6

Joann

5 May 2025

·

Stayed 1 night

The hot tub was gross and filled with soap scum and other floaters.

10

Chad

23 Feb 2025

·

Stayed 1 night

Spacious room! PARKING LOT FULL! Street parking on a Service Road. Breakfast Sausages were not good. No flavour or texture, almost limp. Same for the coffee... Limp. If hotels are making the Breakfast a feature to attract new business, they had better step up. Just a 10-20% improvement would let the Breakfast feature do it's intended job. Id stay here again, although this hotel is priced very high in the summer season. Comfortable bed and pillows. Big Pool!

8

yuen

28 Jul 2025

·

Stayed 1 night

The lobby is spacious and welcoming. There is a tea/coffee stand available. The pool and slide was great for the kids.

10

Chris

15 Feb 2025

·

Stayed 1 night

Really enjoyed the King bed room, pool and hot tub!

10

James

12 Sept 2025

·

Stayed 1 night

Great place to stay while in Sylvan Lake, AB. The pool, hot tube and slide was a great feature.

10

Iva

23 Oct 2024

·

Stayed 2 nights

Big pool with waterslide. Parking is not all that great. Most of the available parking is at the back end of the hotel.

8

Kevin

12 Sept 2023

·

Stayed 2 nights

This hotel was quite reasonable, comfortable and weekend breakfast was OK. We were there for wedding and check-in was for 4 pm. We needed an earlier check-in. They wanted $45 for 2 hours early check-in which is exorbitant if the room is available. Hot-tub was also filthy and unusable.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe clean rooms and common areas, but recurring issues include stained linens or towels, occasional bathroom or hallway odors, and lapses in pool or hot tub cleanliness.

Related guest reviews

10

Kevin

15 Aug 2025

·

Stayed 1 night

One of the cleanest hotels I ever stayed at !! As an owner in the same industry I appreciated it ! Good job whoever is managing this place ! See you again :)

4

Paul

8 May 2025

·

Stayed 1 night

Not really well kept. Dirty halls and pool area, hot tub jets not working. Room was ok. Front desk was decent. Average hotel breakfast.

6

Joann

5 May 2025

·

Stayed 1 night

The hot tub was gross and filled with soap scum and other floaters.

10

YOLANDA

19 Jul 2025

·

Stayed 1 night

Nice clean room, friendly staff

6

Krista

10 Aug 2024

·

Stayed 1 night

We got a room here because the reviews were so good. We did not have a good experience. Toilet was backed up with toilet paper before we even used it. Had to call for a plunger. We lifted the comforter to dirty severely stained sheets. The lady did come and change the sheets and was very friendly and apologetic but it was still disgusting. Didn’t even receive a discount. Won’t be back.

6

Nicholas

6 Jun 2025

·

Stayed 1 night

While we really liked the hospitality of the staff at the desk and the room cleanliness, we were really upset of the fact that the sole reason of choosing this propwrty was getting our kid in the pool. However, as soon as we entered and checked the pool alongwith an excited kid, we were heartbroken to find a band aid in the water. This reflects on the staff responsible for cleaning the pool and not the entirety. We were informed that the pool is cleaned nightly and we walked over the next morning to ahow the desk staff and it was still there.

10

Natali

27 Aug 2025

·

Stayed 1 night

We are famoly of 5 persons. Me my husband and 3 kids. We spend one night. Everything was good. I like to check for different black spots in bathroom, but yhis time it was so clean. Only one little minus that for the breakfast they don't have any options for those people who doesn't eat buns, sugar. I wish to find for the breakfast just simple boiled eggs, cucumbers dome vegetables. Kids was so happy about pool in the hotel. Thank you so much. Good price, nice quality, very friendly stuff.

6

Ersoy

30 Aug 2025

·

Stayed 1 night

Towels were not clean enough! They had stain (seman) Lucky me i had my own towels with me! Other than that it was a good stay!

10

Marie Joyce

23 Sept 2024

·

Stayed 1 night

My experience at this hotel could have been better. Upon arrival, I had to phone the reception to check in, as no one was available at the desk. Once inside the room, I noticed a strong fecal odor coming from the washroom, and there was a dirty stain on the toilet seat. While I could have requested a room change, I chose not to bother. Later that evening, as my family and I headed to our car in the parking lot, we were greeted by an unpleasant and overwhelming smell of urine. Despite the enjoyable continental breakfast, a nice swimming pool, and a relaxing hot tub, I cannot recommend this hotel to anyone with a sensitive sense of smell. If cleanliness is a priority for you, this may not be the right place to stay. Overall, I would not recommend this hotel.

8

serena

23 Mar 2025

·

Stayed 1 night

Staff was very nice, the main floor and elevator smelt very bad i think because of the pool mat's. Room Was basic but clean all in all for a night sleep it did its job well.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with family options like bunk-bed or two-room suites. Some guests report hard or worn mattresses, noisy or faulty A/C or TVs, and dated or broken furniture.

Related guest reviews

8

Keleigh

3 Jul 2023

·

Stayed 2 nights

Staff were very quick to respond when an issue or concern was brought to their attention. Coffee machine was exchanged when there was a complaint about a leak. We were also offered a different room with the same layout as our room was noisy. This was appreciated. However, we were told that the room was exactly same, but our old room had a smart tv and this one had an old tv with cable. Had we known this we would not have switched as we had a sick child and had to spend the most of the day in the room. It was a long night with no movies to watch or kids movies. Overall the staff were fantastic at trying to accommodate us.

8

Brenda

27 Aug 2024

·

Stayed 1 night

The room we had was large and clean and had a fridge and microwave. It was a suite so had a couch and chairs. I found the hotel quiet but we were there during the week. Lobby and elevator was a bit dirty. The coffee table in the room has seen better days but all in all it was good. I am a bit of a clean freak. The front desk guy could have been more friendly but did tell us all the information needed.

8

Joanne

6 Jul 2025

·

Stayed 2 nights

The hotel was quite comfortable overall. We especially enjoyed the good continental breakfast and the decent pool, which included a fun slide. However, there were a couple of issues during our stay. The TV in our room never worked, despite the staff making a genuine effort to fix it. Additionally, the pull-out couch had a very noticeable stain on the foam mattress, which was a bit off-putting. With a few improvements, this could be a great place to stay.

10

Lori

30 Jul 2025

·

Stayed 1 night

Room was nice and spacious. Air conditioning started rumbing which woke us up in the night and we had to turn it off. Pool was clean and enjoyed the water slide. Continental breakfast could have had more fruit

8

Kira

5 Oct 2024

·

Stayed 2 nights

Pleasantly surprised at the layout of the room. There was a love seat that became a double bed and a chair. A wall separated the sitting area from the "bedroom" area which had a king bed. The bed was firm but comfortable. The room had a good size fridge, microwave, coffee maker (pods only), and blow dryer. Everything was clean. Good pressure in the shower, but the fan left a lot to be desired. The pool and hot tub were great. Good sized pool with a tunnel slide my son loved! The pool towels were thin and tiny but the pool area was clean and tidy. Staff were friendly and helpful. The hot breakfast included scrambled eggs and sausages and your typical toast, oatmeal, pastries, cereal, and it had 2 waffle makers. Overall enjoyable stay for my family. Our stay was from Saturday to Monday PROS: 1. Nice clean room 2. Comfortable sleeping arrangements 3. Pool area CONS: 1. Bathroom fan worked poorly 2. Hot breakfast was only available on Sunday. I booked this hotel specifically because of the pool and breakfast so I was disappointed. Would like to see clarification on website that "hot" breakfast only on weekends. 3. No gluten free replacement options ie. Bread, cereal, etc. (but I didn't really expect it).

6

Shelley

20 Aug 2023

·

Stayed 1 night

Arrived 1 hr and 15 minutes before check in, for a 2 night stay, and we’re told we would need to pay an extra $45, even though the room was ready. Already paid $400.00. The TV didn’t work. Coffee maker didn’t work. Room was spacious and clean. Shower excellent.

10

Alethea

19 Aug 2024

·

Stayed 2 nights

Loved the family room which includes a separated area with bunk beds. It’s nice to be able to put the kids to bed and spend sometime relaxing with the lights on in the grownup room. Great selections for breakfast, and the kids loved the pool!

6

Jillian

19 Aug 2024

·

Stayed 1 night

It was a good stay for 1-2 nights. It was very clean. Hotel & furniture is starting to show its age - mattress could use an update as it was warped and very uncomfortable, and could use a few more towels in the rooms, but everything was fine as we were mostly out of the hotel for the day. The pool was great for kids and kept clean.

8

Annie

25 Aug 2024

·

Stayed 2 nights

The hotel is fine if you are looking for the basics. It is quite a distance from the lakefront where all the restaurants and beaches are, and is in the industrial area. The room was ok, but the bed was too hard for my liking. Also the toilets are very low to the ground. There was a pool, but I did not like the people who just sat there gawping who had no intention on swimming, not quite sure why people do that!

8

al

14 Jul 2025

·

Stayed 1 night

Bed was too stiff. Not comfortable at all

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests found the staff friendly, helpful, and responsive, including attentive breakfast service. Others experienced unhelpful or absent front-desk staff, strict early check-in fees, numerous posted rules, and uneven noise control during hockey weekends.

Related guest reviews

6

Elliott

22 Apr 2023

·

Stayed 1 night

The property was great, however there were a group of junior hockey players and parents that were quite loud until far past quiet time. Would stay again if quieter tenants

6

Troy

26 Jul 2025

·

Stayed 2 nights

Property was a little rundown, the chair at the desk in our room looked like it had been pulled out of the dump. Front desk staff was extremely unfriendly, not rude, but you’d expect more from a hotel

6

Heather

13 Sept 2025

·

Stayed 2 nights

Nice room. Comfortable bed. No “do not disturb” signs to hang on doors which is odd. $250 deposit taken at check in - but no restaurant onsite or room service option so seems excessive amount Staff rarely at front desk Ridiculous number of hand written or computer printed signs taped everywhere. From pets to no sticks to return books to no drinks in pool including coffee to how much food you could take at the breakfast buffet (which was lacklustre at best) - I would not stay here again

10

Sara

23 Jun 2025

·

Stayed 1 night

The staff at the hotel was so friendly and helpful! I was really comfortable and the room was very clean.

10

Kenneth

6 Sept 2025

·

Stayed 3 nights

Breakfast was included and had lots of options. The lady that was in charge of the breakfast was very attentive and kept it well stocked and tidy.

6

Quin

4 Jun 2023

·

Stayed 1 night

They charge for early check in, thats pretty messed up especially when the place was empty when we stayed there

8

Dillan

2 Aug 2024

·

Stayed 2 nights

Cleaning staff was great, buddy at the front not super accommodating or kind. Cleaning staff let us know our extra room was clean and ready to go and he refused to let us check in early.

10

Birgitte

14 Sept 2025

·

Stayed 1 night

Very friendly staff

10

Cathy

11 Sept 2023

·

Stayed 2 nights

The staff was exceptionally helpful and friendly. They went above and beyond to help me. When my television had a small issue, they made numerous trips to and from my room until the problem was rectified. My only complaint was no bacon at breakfast, though the sausages and eggs were fresh and hot. I'll be staying again.

8

Kevin

12 Sept 2023

·

Stayed 2 nights

This hotel was quite reasonable, comfortable and weekend breakfast was OK. We were there for wedding and check-in was for 4 pm. We needed an earlier check-in. They wanted $45 for 2 hours early check-in which is exorbitant if the room is available. Hot-tub was also filthy and unusable.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to shops and restaurants in a quieter area away from the lakefront. Several guests noted it’s a short drive rather than an easy walk to the beach and downtown.

Related guest reviews

6

Brenda

5 Jun 2025

·

Stayed 1 night

Clean ,& comfortable, hotel in a very busy area not very easy to walk , need car to get to sylvan lake ,we thought we would be able to walk to the lake.

10

Mike

2 Aug 2024

·

Stayed 1 night

fun pool for the kids. good location

10

Julie

9 Sept 2025

·

Stayed 1 night

Friendly staff, clean rooms, great pool and hot tub. In a great quiet area off the strip.

10

kota

14 Aug 2025

·

Stayed 1 night

There was so many great stores, restaurants and things to do near a close distance away from the hotel. The women at the front desk was super lovely too!

10

Jonathan

17 Aug 2025

·

Stayed 1 night

Great location and quiet

8

Kris

28 May 2025

·

Stayed 1 night

Good location, close to restaurants and amenities. A little far from the lake to walk. Lobby is worn and could use refresh but rooms are clean.

10

Wanda

3 Jun 2025

·

Stayed 2 nights

It was close to everything.

8

Mark

11 Sept 2023

·

Stayed 5 nights

The hotel was easy to find and minutes from downtown Sylvan Lake. But away from the busyness of the downtown hotels. Affordable with good breakfast options.

8

Annie

25 Aug 2024

·

Stayed 2 nights

The hotel is fine if you are looking for the basics. It is quite a distance from the lakefront where all the restaurants and beaches are, and is in the industrial area. The room was ok, but the bed was too hard for my liking. Also the toilets are very low to the ground. There was a pool, but I did not like the people who just sat there gawping who had no intention on swimming, not quite sure why people do that!

10

Kelly

16 Nov 2023

·

Stayed 1 night

Spacious room, firm bed, close to amenities.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some praise the variety and included hot items, while others find it basic or limited, with hot choices more common on weekends and few options for special diets.

Related guest reviews

6

Alanna

3 Aug 2024

·

Stayed 1 night

The breakfast had no hot food except make your own waffles and option to make toast oatmeal. Not the best. Bed wasn’t comfortable. Toilet quite low to ground. Room was clean, hotel was clean.

10

Christine

17 Mar 2025

·

Stayed 1 night

Pleasant stay. Very comfortable beds, good breakfast

10

Steve

5 Nov 2023

·

Stayed 1 night

Great hot breakfast scrambled eggs and sausage. Friendly helpful staff

10

Kenneth

6 Sept 2025

·

Stayed 3 nights

Breakfast was included and had lots of options. The lady that was in charge of the breakfast was very attentive and kept it well stocked and tidy.

8

Anna

2 Aug 2025

·

Stayed 1 night

Everything was good except there were no gluten free options for the breakfast. Eggs make everything easier which is given only on the weekends.

10

Chad

23 Feb 2025

·

Stayed 1 night

Spacious room! PARKING LOT FULL! Street parking on a Service Road. Breakfast Sausages were not good. No flavour or texture, almost limp. Same for the coffee... Limp. If hotels are making the Breakfast a feature to attract new business, they had better step up. Just a 10-20% improvement would let the Breakfast feature do it's intended job. Id stay here again, although this hotel is priced very high in the summer season. Comfortable bed and pillows. Big Pool!

8

Kira

5 Oct 2024

·

Stayed 2 nights

Pleasantly surprised at the layout of the room. There was a love seat that became a double bed and a chair. A wall separated the sitting area from the "bedroom" area which had a king bed. The bed was firm but comfortable. The room had a good size fridge, microwave, coffee maker (pods only), and blow dryer. Everything was clean. Good pressure in the shower, but the fan left a lot to be desired. The pool and hot tub were great. Good sized pool with a tunnel slide my son loved! The pool towels were thin and tiny but the pool area was clean and tidy. Staff were friendly and helpful. The hot breakfast included scrambled eggs and sausages and your typical toast, oatmeal, pastries, cereal, and it had 2 waffle makers. Overall enjoyable stay for my family. Our stay was from Saturday to Monday PROS: 1. Nice clean room 2. Comfortable sleeping arrangements 3. Pool area CONS: 1. Bathroom fan worked poorly 2. Hot breakfast was only available on Sunday. I booked this hotel specifically because of the pool and breakfast so I was disappointed. Would like to see clarification on website that "hot" breakfast only on weekends. 3. No gluten free replacement options ie. Bread, cereal, etc. (but I didn't really expect it).

6

Manuel

12 Aug 2025

·

Stayed 2 nights

Poor breakfast, no eggs, no bacon, or sausages. Also, I had room key issues. The air conditioner is a little bit noisy. But I liked the espresso machine in the room, though.

10

Vincent

2 Aug 2024

·

Stayed 1 night

Our stay was phenomenal, we just thought that they would at least have us some boil eggs for breakfast, just pain bagels and waffle, waffles was good but nothing to go with it, no egg, no sausage no banana... Appreciate the stay thou..

10

Melissa

29 Jul 2025

·

Stayed 1 night

Great breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $106	8 $107	9 $110	10 $111
11 $107	12 $104	13 $106	14 $106	15 $107	16	17
18 $106	19 $108	20 $106	21 $108	22 $107	23 $111	24 $110
25 $104	26 $103	27 $104	28 $102	29 $103	30 $110	31 $110

Su	Mo	Tu	We	Th	Fr	Sa
1 $106	2 $103	3 $107	4 $108	5 $107	6	7
8 $107	9 $108	10 $108	11 $107	12 $108	13 $112	14 $111
15 $107	16 $109	17 $108	18 $107	19 $108	20 $110	21 $112
22 $107	23 $107	24 $107	25 $107	26 $108	27 $110	28 $112
29 $107	30 $108

Prairie Moon Inn Sylvan Lake

Prices for Prairie Moon Inn Sylvan Lake

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed

Family Room

Basic Room, 2 Queen Beds

Guest reviews of Prairie Moon Inn Sylvan Lake

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Prairie Moon Inn Sylvan Lake

Prices for upcoming dates