Hyatt Place Saltillo

Great location as close to everything. Quiet and comfortable and a great pool terrace.

Area is so safe and convenient. Elevator takes you directly to a shopping area with multiple restaurants. Fitness center surpassed my expectations.

Great option for in-town activities. New facilities, great location, on-site shopping mall/restaurant. Excellent breakfast!!

The hotel is a little dingy, the front door logoed floor mat is old and dirty, as an example.

Speedy check in, loved the underground parking, the hallways are so spacious, the room was outstanding, the swimming pool I think it's heated and the breakfast buffet was great. Overall happy with my stay.

Súper mal servicio para explicar el uso del ticket de estacionamiento

It's an OK hotel; nothing special, slightly better on balance than the ones around it. Reception didn't bother to tell me about their "happy hour", you can wait forever for the lifts, my room lacked a power outlet anywhere within reach of the desk and the laundry was not returned "same day" despite being dropped-off at 06:00. Bed was good, shower was OK, blackout was reasonable (except for the flashing light on the smoke detector). Room quite noisy being basically above the busy highway. 'll stay again, but only because there's nowhere better at a reasonable price

El servicio en general muy bueno, todos muy atentos y serviciales. Solo la cuna que me dieron estaba rota y el colchon no es comodo para el bebe. Las almohadas de la cama olian mucho a humedad y no a limpio. En la mañana que queriamos ya salir ningun cajero de boletos servia y demoramos nuestra salida a carretera por eso. Los elevadores tardan mucho en subir y bajar porque habia uno en reparación

La habitación es demasiado pequeña para el precio. Los elevadores son muy lentos. El desayuno está muy bien.

Great gym

La habitación muy limpia y con todos los servicios

La habitación con mucho polvo toallas en mal estado

Our room was never made up, or towels changed & we stayed 4 nights. Room was fine when we first checked in. Lobby. & Breakfast staff were great.

Falta mucha limpieza en los cuartos , mucha pelusa pelos y había cucaracha

Excelente servicio, muy cómodo y limpio

Limpio y la cocina buenísima

Estuvimos dos noches, en ningun dia fueron a hacer el aseo al cuarto.

Hotel nuevo, limpio y agradable El desayuno muy completo, tambien cuenta con acceso al centro comercial Muy satisfecha durante la estancia

EN GENERAL TODO BIEN, SALVO QUE AL DESTENDER UNA CAMA ENCONTARMOS UN CALCETIN, LO CUAL NO ES NADA AGRADABLE POR QUE HACE A UNO PENSAR QUE LO QUE PERCIBE NO ES DEL TODO REAL, POR PRECIO PEDI UNA HABITACION CON DOS CAMAS, ASI QUE SOLO DORMIMOS EN LA OTRA Y NO HICIMOS MAYOR RECLAMO QUE COMENTARLO A LA SALIDA, SI NO FUERA POR ESTO, DIRIA QUE TODO ES EXCELENTE

Solicité varias veces una silla para regadera, atendieron hasta la cuarta vez, pero la silla es demasiado grande para la regadera, fue difícil y peligroso para mi mamá usarla. Lo peor fue lo sucio de la alfombra, encontré uñas y restos de comida. Tengo.foto pero la app no permite subirla. La encargada en recepción también tiene la foto.

Room A/C didnt go down of 23C degrees, so we spent 2 hot nights, 1 day we didn't get our room cleaned, ordered coffe to our room and wasn't hot, so.........nice place, nice rooms but hotel needs some atention.

Muy estrecho el cuarto, el espacio entre la pared y la cama, del lado de la ventana

룸사이즈는 조금 작았지만, 주변 인프라 및 조식 서비스 등 살티오에 있는 다른 호텔보다 훨씬 우수함. 멕시코는 물이 항상 걱정인데, 여기는 물이 매끄럽고 샤워부스도 깨끗함.

Room was very small and expensive. Parking needs to be better explained.

It's an OK hotel; nothing special, slightly better on balance than the ones around it. Reception didn't bother to tell me about their "happy hour", you can wait forever for the lifts, my room lacked a power outlet anywhere within reach of the desk and the laundry was not returned "same day" despite being dropped-off at 06:00. Bed was good, shower was OK, blackout was reasonable (except for the flashing light on the smoke detector). Room quite noisy being basically above the busy highway. 'll stay again, but only because there's nowhere better at a reasonable price

Muchísimo ruido, imposible estar ahi. Adelante mi salida para buscar otro lugar donde si se pueda descansar El personal despota y desinteresado

NO SE QUEDEN AQUI, NUNCA nos DIERON CAMBIO DE CUARTO , 2 NOCHES SIN A/C con aire lavado caliente con humedad. El gerente no estuvo presente ni dio la cara, y terminamos pagando por una estancia donde fue la peor experiencia.

La habitación es demasiado pequeña para el precio. Los elevadores son muy lentos. El desayuno está muy bien.

El cuarto es muy pequeño para el costo, dos noches y no hicieron limpieza del cuarto. Buena ubicación

The room was too small for a king size bed. I hit myself with the corner of the bed several times. The space between the bed and the wall was around 12”, or maybe less.

Hotel con personal muy atento, servicial, profesional, sus instalaciones limpias, cómodas, en resumen excelente lugar. Si volveré y lo recomendaré.

Excelente servicio y trato

I have traveled to this hotel for several years. I come to Saltillo with a delegation from Monterrey. Our delegation rings about 25 people with us. This year we highly recommended our delegation stay at Hyatt hotel. Many of the years I have traveled to the hotel. I would eat my meals there and never had a problem until this year. After we returned to the hotel after a meeting. I decided to grab a glass of Rose to take to my room. As I was handed the bill I asked where is the tip line and she said oh I added it. I was upset and this had never happened before. I was very upset and thought it was very rude. Having been traveling since 5:00 am I thought I would address it first thing in the am. Once I reviewed my receipt I noticed I was charged for two glasses of red wine and not 1 glass of Rose and the tip she gave her self was $13 US dollars. I have never ever experienced such unethical behavior. I spoke to the manager and she said she would look into but nothing was resolved as a matter of fact. I was told they could not credit my card even though I didn’t consume the red wine. The next day as I’m sitting having breakfast with our delegation a waitress hands a guest part of the delegation a receipt with 80 pesos saying this is their bill and they need to pay $80 pesos. However the breakfast is free. I have been coming to this hotel for years. And never saw such blatant fraud to consumers. The worst part is we insisted our group their hotel at your location. What a disappoint

Friendly and helpful staff! Early breakfast at 6am! Super comfy beds!

Excelente servicio

No activaron bien las llaves Me dan una habitacion que yo no pedi. Me cambian la habitacion y las camas no son las acordadas en la reserva. El personal ni siquiera se disculpo. Ultima vez que vengo. Estoy sumamente molesto.

It’s just they throw to the trash a bag with my son brand new tennis shoes and didn’t take responsibility. I’m waiting to hear back from them to see if they will refund that money.

Súper mal servicio para explicar el uso del ticket de estacionamiento

Bien en general. Personal amable.

Muchísimo ruido, imposible estar ahi. Adelante mi salida para buscar otro lugar donde si se pueda descansar El personal despota y desinteresado

Céntrica y segura

Great location as close to everything. Quiet and comfortable and a great pool terrace.

Muy bien el hotel, pegado a una plaza comercial.

Area is so safe and convenient. Elevator takes you directly to a shopping area with multiple restaurants. Fitness center surpassed my expectations.

Great property and the staff and staff is friendly and helpful. We love that there is a little mall adjacent to the hotel with a few options for dining.

Was on business trip and it was close to the plant where i was working.

El hotel se ve nuevo. Esta bien ubicado junto a un centro comercial y en una avenida importante. El personal de recepción muy amable y nos ofrecieron la habitación ya limpia antes de la hora del check-in. La habitación pequeña pero muy cómoda y silenciosa.

Excelente ubicación, las habitaciones de buen tamaño con instalaciones cómodas

Speedy check in, loved the underground parking, the hallways are so spacious, the room was outstanding, the swimming pool I think it's heated and the breakfast buffet was great. Overall happy with my stay.

Good location with several restaurants within walking distance. I will be back on my next business trip to Saltillo.

Excelent breakfast.

No tienen nada de productos desechables de higiene personal como gorra de baño ni lustrador de zapatos etc en la habitación Si se olvida cepillo y pasta de dientes hay que comprarlos en recepción El desayuno le hace falta más fruta y pan dulce

I have traveled to this hotel for several years. I come to Saltillo with a delegation from Monterrey. Our delegation rings about 25 people with us. This year we highly recommended our delegation stay at Hyatt hotel. Many of the years I have traveled to the hotel. I would eat my meals there and never had a problem until this year. After we returned to the hotel after a meeting. I decided to grab a glass of Rose to take to my room. As I was handed the bill I asked where is the tip line and she said oh I added it. I was upset and this had never happened before. I was very upset and thought it was very rude. Having been traveling since 5:00 am I thought I would address it first thing in the am. Once I reviewed my receipt I noticed I was charged for two glasses of red wine and not 1 glass of Rose and the tip she gave her self was $13 US dollars. I have never ever experienced such unethical behavior. I spoke to the manager and she said she would look into but nothing was resolved as a matter of fact. I was told they could not credit my card even though I didn’t consume the red wine. The next day as I’m sitting having breakfast with our delegation a waitress hands a guest part of the delegation a receipt with 80 pesos saying this is their bill and they need to pay $80 pesos. However the breakfast is free. I have been coming to this hotel for years. And never saw such blatant fraud to consumers. The worst part is we insisted our group their hotel at your location. What a disappoint

Great option for in-town activities. New facilities, great location, on-site shopping mall/restaurant. Excellent breakfast!!

En general es bueno, solo algunos detalles como las amenidades en el cuarto que solo dejan una crema que está de muy mala calidad y no servía el Dispensador de shampoo, que para lo que cobran debería de servir, el check in súper bien, muy amables en recepción, el comedor si deja mucho que desear en el desayuno las camaristas buenas personas y amables

Speedy check in, loved the underground parking, the hallways are so spacious, the room was outstanding, the swimming pool I think it's heated and the breakfast buffet was great. Overall happy with my stay.

Lugar agradable solo la cocina tiene que mejorar.

Hotel nuevo, limpio y agradable El desayuno muy completo, tambien cuenta con acceso al centro comercial Muy satisfecha durante la estancia

Todo excelente, las instalaciones, la ubicación. El desayuno estaba rico y variado

El bufet de desayuno pésimo , mala atencion