Very disappointing experience all round. Arrived on Friday afternoon, had to walk up street to local pub to pick up key. Room outlook was a brick wall of next door. Advertised terrace was only available to street facing rooms. Dining room and bar were closed and there was no common area to sit or mingle. Share bathroom at end of hall was in desperate need of CLR and a thorough clean. Room clean the following day was declined due to "unsafe area" ie - there were 2 bags on the floor. Our towels were taken but not replaced leaving us to find other resources. Tea and coffee were provided, although to boil water kettle needed to be on the floor to reach power point, somewhat of a safety hazard.
Very disappointing experience all round. Arrived on Friday afternoon, had to walk up street to local pub to pick up key. Room outlook was a brick wall of next door. Advertised terrace was only available to street facing rooms. Dining room and bar were closed and there was no common area to sit or mingle. Share bathroom at end of hall was in desperate need of CLR and a thorough clean. Room clean the following day was declined due to "unsafe area" ie - there were 2 bags on the floor. Our towels were taken but not replaced leaving us to find other resources. Tea and coffee were provided, although to boil water kettle needed to be on the floor to reach power point, somewhat of a safety hazard.