Name: Best Western Plus Grims Dyke Hotel
Address: Old Redding, Londres, Angleterre, GB
Price range: 92 $US–159 $US per night
Rating: 8.25

Ce qu'en disent des voyageurs

Au Best Western PLUS Grim's Dyke Hotel, les voyageurs apprécient régulièrement le personnel aimable et serviable ainsi que le cadre paisible et historique avec de beaux jardins. Plusieurs commentaires font toutefois état de chambres vieillottes et de problèmes d'entretien occasionnels, tels que des douches faibles, un chauffage défaillant et du bruit.

Les avis concernant la propreté sont variés, allant de chambres impeccables à des signalements de moisissures, de taches et d'odeurs de fumée persistantes. Les petits-déjeuners et les repas sont souvent appréciés, bien que certains clients trouvent le choix moyen, le service inégal ou les prix élevés. Attendez-vous à un séjour de caractère, calme, avec un personnel remarquable, mais des chambres dont l'âge et le confort varient.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent régulièrement la beauté des jardins et le cadre paisible, avec un parking sur place. Certains notent qu'il n'y a pas d'ascenseur dans le bâtiment principal et que les prix des boissons au bar peuvent être élevés.

Avis de voyageur à ce sujet

10

Imelda

2 sept. 2025

·

A séjourné 2 nuits

Beautiful historic property. Residence of Gilbert of Gilbert and Sullivan. Room was spacious even though dated. Beautiful view of gardens. Lots of walks through forest. Felt like I was in a fairy tale. Beautiful lobby and breakfast room. Lots of breakfast options. Difficult to manage stairs with luggage. No lift.

4

Mark

28 juin 2024

·

A séjourné 2 nuits

caution --we picked this hotel as builders it was away from the city down a country road. So we felt the van would be safer there. however it is not as this area is targeted by the theives that are also thinking that too. there is no real security on site, and no barrier access allowing them easy access at night to steel from you and according to feedback this is hot spot for builders vans tools to be stolen from this site.

8

Jill

4 août 2024

·

A séjourné 1 nuit

Staff were friendly and helpful. Good breakfast wonderful surroundings. Downside there was no lift which could be difficult for the elderly or people with mobility issues

8

Kevin

29 sept. 2023

·

A séjourné 4 nuits

Good food. Pleasant staff. Rooms a bit tired. Persistent playing of 1950-60s music in public rooms! Parking spaces unusually narrow. Too so for cars that need a wide space.

10

Fiona

15 avr. 2025

·

A séjourné 1 nuit

Wonderful hotel in substantial grounds with fabulous easy walks. What a bonus find whilst still within Greater London

10

Steven

23 oct. 2024

·

A séjourné 1 nuit

Brilliant Hotel, situated in some Beautiful grounds, Not far away from the hustle and bustle, but you definitely feel like you’re in the countryside, I would definitely stay again

10

david

16 août 2025

·

A séjourné 1 nuit

Fantastic hotel with lots of set in the country and therefore very quiet. Breakfast was perfect and a good choice. Recommended all round. Surrounding gardens and area was lovely.

8

Peter

9 juin 2024

·

A séjourné 1 nuit

Clean and comfortable and some nice touches like a more luxurious selection than you'd often expect of tea coffee and hot chocolate sachets, decent toiletries and good quality towels mattress and pillows. The general condition of the rooms could be improved but would say for the price this was not unacceptable all things considered. The standard of service at breakfast was very good and nice to have linen table cloths and napkins. Cooked breakfast nicely done but the continental felt like it was a bit more of a side show. The main house is very interesting and the four acres of mature grounds were very impressive and very calming. Was a real surprise to find a location like this inside of the M25. Lots of parking. Would stay again.

10

richard

22 févr. 2025

·

A séjourné 1 nuit

Brilliant staff. Lovely place for a walk or run.

8

Daniel

24 janv. 2025

·

A séjourné 1 nuit

Distinctive hotel. Garden suite very nice. Bar a little expensive and one would expect a smart TV in the room these days, but overall good. Would stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Beaucoup de clients commentent la propreté ou l'impeccabilité des chambres, mais plusieurs signalent des problèmes tels que la moisissure, des taches, des drains bouchés et des odeurs de fumée persistantes. La qualité du service de ménage semble irrégulière.

Avis de voyageur à ce sujet

6

Michael

26 sept. 2025

·

A séjourné 1 nuit

This hotel is looking very tired and was poorly serviced. There was black mould all around the back of the bathroom basin and a smear of something on the inside of the bath that I needed to clean. The bath plug hole was completely blocked with previous guests’ hair. I don’t know how they justify the premium pricing for rooms here because this place has become quite run down. I’ve stayed in cleaner and better budget hotels. The restaurant was good however. We had a very pleasant meal.

2

Jason

23 janv. 2023

·

A séjourné 1 nuit

Do not believe the pictures on their site, the rooms and corridors are very tired and not particularly clean either. The TV did not fit on the cabinet it was sitting on and dangerous, the bathroom needs and proper clean, still soap and toothpaste stains all over the wood work

10

Susan

27 déc. 2024

·

A séjourné 1 nuit

What the rooms may have lacked in modern decor everything else more than made up for it. All the staff were incredibly friendly, breakfast was excellent, spotless rooms, comfy bed with quality linens, well stocked toiletries and tea/cofee/biscuits in room. As I was there for Boxing Day I had the bonus of a Christmas card and some delicious handmade truffles left in my room.

8

Phil

1 févr. 2025

·

A séjourné 1 nuit

We were in a room but next door was a very noisy dog who kept barking constantly. We asked to be moved and we were. We went in to our new room and we had no dressing gowns as promised when we paid for the room. After calling we were given one slightly sad looking dressing gown without a belt and actually rather grubby. Apparently this was all that was available!! Staff were friendly and polite but we definitely didn’t get the room we paid for or the extras.

6

Malcolm

15 mai 2025

·

A séjourné 2 nuits

Stayed before but it is pretentious and not customer friendly. On arrival I was advised that I had been upgraded to a room in the house - but it was up several flights of stairs, which is not easy for people with heart conditions. They changed it to room on first floor - acceptable but .. To gain entry to the room you have to transverse the recital room. Not a problem on arrival but you cannot transverse the room during events but have to use a very narrow external spiral metal fire escape! Fine when the weather is good but not in inclement conditions or when you are elderly.!! The carrying of any cases or bags is impossible. The shock was the poor state of the carpet in the room. Coffee stains, marks and generally looking worn and tired. The room is in desperate need of refurbishment.

10

douglas

30 mai 2025

·

A séjourné 2 nuits

Gardens are excellent Room was very clean Service was first class

10

Danielle

22 oct. 2025

·

A séjourné 1 nuit

Great room, clean and spacious. Lively grounds. Breakfast was lovey

6

Peter

9 déc. 2023

·

A séjourné 2 nuits

This hotel is in a fantastic setting and we booked this as it was my partner 50 th birthday, all was well until we went to our room soon as we opened the door the smell of someone smoking in the room was horrendous and seeing we were both not smokers this was not exceptional. I went to reception they would have moved us but had no rooms available but offered to spray the room when we went for our evening meal , it masked it for that evening but the next day it was back as before , even our clothes and towels had the smell of smoke. I don’t know why the room cleaners did not report this ??? It’s the worst of any hotel I have ever been to and I use hundreds of them during the year due to working away . So be careful when choosing this hotel

8

Diane

15 janv. 2025

·

A séjourné 1 nuit

I stay there most weeks for 2 nights. The stay and rooms are always clean and comfortable. The food menu is fine and the staff are lovely. The corridors of the lodge are a little smelly sometimes especially the ground floor of the garden lodge.

10

Sally

1 déc. 2025

·

A séjourné 1 nuit

Excellent friendly, helpful staff; a spacious, spotless room; beautiful grounds & a superb breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et offrent une vue agréable sur le jardin, mais le décor est parfois daté et le confort varie. Des problèmes récurrents incluent une faible pression de l'eau, un chauffage qui peut être froid, du bruit provenant des portes qui claquent et des téléviseurs anciens.

Avis de voyageur à ce sujet

10

Tammy

21 sept. 2024

·

A séjourné 1 nuit

Stayed for one night for a business trip as a solo female. I had an exec room with balcony and the view was gorgeous. Everyone was friendly, food was good, location wonderful, room nice. Would definitely book again if in the area

6

Kim

23 déc. 2025

·

A séjourné 1 nuit

Rooms tired.

10

Imelda

2 sept. 2025

·

A séjourné 2 nuits

Beautiful historic property. Residence of Gilbert of Gilbert and Sullivan. Room was spacious even though dated. Beautiful view of gardens. Lots of walks through forest. Felt like I was in a fairy tale. Beautiful lobby and breakfast room. Lots of breakfast options. Difficult to manage stairs with luggage. No lift.

8

Martin

23 juil. 2024

·

A séjourné 1 nuit

Lovely looking hotel and gardens. Rooms ok, but in need of an update. Ecofriendlyness not great, due to silly little toiletry bottles. No excuse for that these days! Terrible old TV which didnt even have a working TV guide.

6

Mark

16 févr. 2025

·

A séjourné 2 nuits

Overall it was ok. Good bits. Very clean, freshly cooked breakfast, big towels, good sized rooms. Public areas very nice, including grounds. Staff all friendly and helpful. Needs improvement. Rooms are tired and need refurb. Beds need new mattresses. We had twin beds, mine was ok despite having an older, cheaper sprung bed, my wife's was not comfortable. Rooms in the annex need soft close doors and better soundproofing. Even just having decent mattresses would make a massive difference. If Premier Inn can, surely Best Western can? It could be amazing.

6

david

30 sept. 2025

·

A séjourné 1 nuit

Thd hotel room was ok, heati g didnt seem to work, room was very cold. Food was ok but very expensive for what it was, bottle of beer £7.50...wow. Nice location, could do with updating as a hotel.

4

PAUL

22 nov. 2025

·

A séjourné 1 nuit

The room was freezing cold when I first got in it at about 10:00 p.m. I had to get into bed very quickly, fold the double quilt in half and tuck everything inside in order to warm up. The small radiator in the room was switched on but clearly hadn't been on long.

6

Richard

1 oct. 2024

·

A séjourné 2 nuits

A beautiful property with so much potential. Unfortunately the rooms in the annex are no better than a one star motel. Slow drains, bad water pressure, doors that have 6 inch gaps at the bottom, lumpy beds and tired carpet and paint. The breakfast is great, so at least there is that.

6

Patricia

5 févr. 2024

·

A séjourné 1 nuit

The hotel is lovely steeped in history. The room was adequate although the double bed was small. The bathroom had a shower in the bath and an ingested towel rail. Sadly the water temperature was like warm and the flow of water poor. The pressure and temperature of water in the bathroom is not acceptable.

6

Ian

26 mars 2025

·

A séjourné 1 nuit

The drive up to the hotel and around the grounds was beautiful, sadly the same could not be said for the roominterior. We stayed overnight in the garden lodge. The bedroom looked corporate, tired and dated, the mattress was hard and lumpy (a bad night's sleep all round I'm afraid), the dark wooden furniture was depressing and the toilet flush was temperamental to say the least. Our French doors opened on to a grass area and the garden furniture consisted of a mosaic topped mini table and one accompanying chair, not sure where my other half was expected to sit. The adjoining rooms had a nice paved patio and a full compliment of seats...but I didn't count them all. Lastly, the doors, as someone has previously expressed, need to be soft closing, the racket was constant in the evening. Top marks to the cleaning staff but overall certainly not worth the room rate we paid.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son accueil et sa volonté d'aider, avec un service de chambre efficace mentionné. Des erreurs occasionnelles incluent un service au restaurant lent ou confus, une commande de petit-déjeuner oubliée, une mauvaise communication lors d'une fausse alarme incendie et des erreurs administratives.

Avis de voyageur à ce sujet

10

MICHAEL

2 oct. 2025

·

A séjourné 2 nuits

Whether in Reception or the dining room, I encountered half a dozen different members of staff and all were outstanding.

10

Lundy

17 sept. 2025

·

A séjourné 2 nuits

Fantastic, friendly staff, especially at reception, morning restaurant crew, and the bar.

8

Kenneth

11 déc. 2024

·

A séjourné 1 nuit

Short overnight stay for a business trip. The staff were exceptionally helpful at check in and for ordering a meal to take to our room. We did not stay in the main building featured on the website there is a more modern block situated behind the main hotel. Well stocked with tea.coffee, hot chocolate and biscuits. Comfortable stay.

10

Charles

15 août 2025

·

A séjourné 3 nuits

Great staff

10

Toni

16 janv. 2023

·

A séjourné 1 nuit

The outstanding thing about this hotel is that the staff are - without exception- excellent. From the moment we reached reception we were treated with a warm and genuine welcome. Nothing was too much trouble. We ordered room service and this arrived in a very short space of time . It was piping hot and delicious. Clerly it had been prepared with care and pride. When we needed an extension lead- it was delivered to our room within minutes. Nothing was too much trouble for the team to help us enjoy our stay

4

Sean

27 mai 2025

·

A séjourné 2 nuits

Fire alarm blaring out at 2am in the morning . No information from hotel only someone opening garden lodge entrance door saying false alarm and that was it

8

David

11 févr. 2025

·

A séjourné 2 nuits

We booked an accessible room for a friend with disabilities. Everything was great, except room service did not bring the breakfast as ordered on one of the days. The staff were apologetic, but there was no recompense.

4

Roger

10 juin 2024

·

A séjourné 2 nuits

The service at dinner was not good. The menu was shown to the five guests and we chose our starters. It was then taken away it was brought back and we were asked what our next course had been chosen. The breakfast was very hot having been kept warm under a grill so that the bacon was like cardboard. The choice of juices and needed to be replenished. The room was extremely small and the lighting in the bathroom despite being bright not good to see the mirror sufficiently to shave with.

10

Giles

29 juin 2025

·

A séjourné 1 nuit

Great staff service at bar,room was excellent comfortable great stay

10

Sally

1 déc. 2025

·

A séjourné 1 nuit

Excellent friendly, helpful staff; a spacious, spotless room; beautiful grounds & a superb breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement paisible et pittoresque dans un cadre historique qui semble rural mais reste accessible à Londres et aux lignes de bus locales. Idéal pour des promenades dans les jardins et les bois.

Avis de voyageur à ce sujet

10

Simon

31 mars 2024

·

A séjourné 1 nuit

This was a quiet retreat from the city life & the hotel is set in such a peaceful location.

8

Robert

5 avr. 2023

·

A séjourné 2 nuits

A very interesting history to the property. Lovely grounds. Good if you are looking for a quiet location close to London.

8

Vincent

19 juil. 2024

·

A séjourné 1 nuit

The hotel has interesting history and is picturesque as a building in nc grounds. We didn’t take meals, the main restaurant wasn’t open on our stay and breakfast was extra. A short walk gave access to local bus services to Harrow and Harrow on the hill. A local pub worked for our evening meal, busy so good atmosphere; we feared the hotel offer would have been dull due to low bookings.

8

Elaine

3 avr. 2024

·

A séjourné 4 nuits

Aspects I liked: Gorgeous, spotless, very comfortable, very spacious and well-furnished lodge (suite), tasteful, contemporary decor, with very long desk, kitchen area with table and chairs, sofa, beautiful bathroom, garden view, patio doors and garden furniture Lovely afternoon tea, reasonably priced, in the attractively decorated Gilbert's Restaurant Good choice of food at breakfast, the vegan option with avocado, spinach and other vegetables being both delicious and healthy, in the bar and via the room service menu, all reasonably priced. Pleasant and helpful staff Attractive, courful, scented flowers in pots, hanging baskets and beds Quality and quantities of drinks in lodge and of shower gel, shampoo and body lotion Ease of obtaining a taxi via Reception Possibility of woodland walks Tranquil atmosphere Decor and furnishings/lighting in the main hotel History of the hotel was interesting to read about Aspects I disliked: Very bumpy driveway leading to/from hotel - drivers worried about their vehicles' tyres and suspension being damaged Some branches overhanging parts of driveway should probably be cut back Better lighting at night to illuminate driveway would be appreciated

10

Yousif

29 mai 2025

·

A séjourné 1 nuit

Location so amazing

10

Fiona

15 avr. 2025

·

A séjourné 1 nuit

Wonderful hotel in substantial grounds with fabulous easy walks. What a bonus find whilst still within Greater London

8

Andrew

18 nov. 2025

·

A séjourné 2 nuits

Friendly staff. Quiet location. Comfortable room.

10

Steven

23 oct. 2024

·

A séjourné 1 nuit

Brilliant Hotel, situated in some Beautiful grounds, Not far away from the hustle and bustle, but you definitely feel like you’re in the countryside, I would definitely stay again

10

david

16 août 2025

·

A séjourné 1 nuit

Fantastic hotel with lots of set in the country and therefore very quiet. Breakfast was perfect and a good choice. Recommended all round. Surrounding gardens and area was lovely.

10

Stephen

7 sept. 2023

·

A séjourné 1 nuit

An interesting old building. Hotel is very good and despite being in London is very quiet, set in beautiful grounds.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les petits-déjeuners et les dîners sont souvent loués pour leur qualité et leur choix, y compris le thé de l'après-midi et le service en chambre. Cependant, certains clients ont trouvé le petit-déjeuner moyen ou mal préparé, le service au restaurant inégal, ou la nourriture et les boissons chères avec des frais de service supplémentaires.

Avis de voyageur à ce sujet

4

Toby

29 août 2025

·

A séjourné 2 nuits

The garden rooms are tired and need updating. They were opened in 1982 and there is a feel that they haven’t been refurbished since. Maybe it’s a case of you get what you pay for. Breakfast has also limited in choice and quality. The avocado and eggs on toast was inedible and it’s tricky to get that dish wrong.

8

Elaine

3 avr. 2024

·

A séjourné 4 nuits

Aspects I liked: Gorgeous, spotless, very comfortable, very spacious and well-furnished lodge (suite), tasteful, contemporary decor, with very long desk, kitchen area with table and chairs, sofa, beautiful bathroom, garden view, patio doors and garden furniture Lovely afternoon tea, reasonably priced, in the attractively decorated Gilbert's Restaurant Good choice of food at breakfast, the vegan option with avocado, spinach and other vegetables being both delicious and healthy, in the bar and via the room service menu, all reasonably priced. Pleasant and helpful staff Attractive, courful, scented flowers in pots, hanging baskets and beds Quality and quantities of drinks in lodge and of shower gel, shampoo and body lotion Ease of obtaining a taxi via Reception Possibility of woodland walks Tranquil atmosphere Decor and furnishings/lighting in the main hotel History of the hotel was interesting to read about Aspects I disliked: Very bumpy driveway leading to/from hotel - drivers worried about their vehicles' tyres and suspension being damaged Some branches overhanging parts of driveway should probably be cut back Better lighting at night to illuminate driveway would be appreciated

10

Christopher

25 mars 2024

·

A séjourné 1 nuit

Room was lovely and we decided to eat in the restaurant, rather than go out. A good choice. Food was very good and breakfast equally so. Staff very good and friendly. Some parts of the hotel starting to look a little tired but adds to the character. Overall an excellent experience and very happy with the decision to stay here

10

Richard

10 juin 2025

·

A séjourné 1 nuit

We stay regularly here. Overall it's slightly tired but also quirky. The staff are polite and diligent and the breakfast is excellent. We keep coming back, guess that says it all.

10

steven

4 mars 2024

·

A séjourné 1 nuit

Stayed a few times now. The food is really good and the staff are amazing. Highly recommended.

6

david

30 sept. 2025

·

A séjourné 1 nuit

Thd hotel room was ok, heati g didnt seem to work, room was very cold. Food was ok but very expensive for what it was, bottle of beer £7.50...wow. Nice location, could do with updating as a hotel.

10

david

16 août 2025

·

A séjourné 1 nuit

Fantastic hotel with lots of set in the country and therefore very quiet. Breakfast was perfect and a good choice. Recommended all round. Surrounding gardens and area was lovely.

4

Roger

10 juin 2024

·

A séjourné 2 nuits

The service at dinner was not good. The menu was shown to the five guests and we chose our starters. It was then taken away it was brought back and we were asked what our next course had been chosen. The breakfast was very hot having been kept warm under a grill so that the bacon was like cardboard. The choice of juices and needed to be replenished. The room was extremely small and the lighting in the bathroom despite being bright not good to see the mirror sufficiently to shave with.

10

Sally

1 déc. 2025

·

A séjourné 1 nuit

Excellent friendly, helpful staff; a spacious, spotless room; beautiful grounds & a superb breakfast.

4

john

19 janv. 2023

·

A séjourné 2 nuits

Overpriced for what it was. Service charge ????? What is this ?? Went for cheapest thing on the menu because of work £18-25 for not great fish and chips bill came to £20. 25. Apparently that the service charge. If I want to tip then I will tip.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	106 $US
février	106 $US
mars	108 $US
avril	108 $US
mai	111 $US
juin	130 $US
juillet	128 $US
août	115 $US
septembre	130 $US
octobre	123 $US
novembre	107 $US
décembre	106 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $126	19 $131	20 $121	21 $128	22 $139	23 $118	24 $153
25 $92	26 $118	27 $128	28 $128	29 $118	30 $118	31 $153

di	lu	ma	me	je	ve	sa
1 $106	2 $130	3 $153	4 $153	5 $106	6 $118	7 $141
8 $106	9 $130	10 $153	11 $132	12 $107	13 $117	14 $142
15 $107	16 $112	17 $152	18 $152	19 $105	20 $117	21 $152
22 $107	23 $130	24 $152	25 $152	26 $107	27 $141	28 $159
29 $116	30 $130

Best Western Plus Grims Dyke Hotel

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À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 très grand lit, non-fumeurs (View)

Chambre Standard, 2 lits une place, non-fumeurs

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Exécutive, 2 lits une place, non-fumeurs (View)

Chambre Standard, 2 lits une place, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 1 lit double, non-fumeurs

Chambre Exécutive, 1 lit double, non-fumeurs (View)

Chambre Standard, 1 lit double, non-fumeurs

Chambre Exécutive, 1 lit double, non-fumeurs, balcon (View)

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