Name: Hotel Balcón del Cielo
Address: Carretera Panoramica Pipila S/N, Guanajuato, Estado de Guanajuato, MX
Price range: US$ 73–US$ 207 per night
Rating: 8.97

O que pensam os hóspedes

No Hotel Balcón del Cielo, os viajantes destacam consistentemente as vistas panorâmicas da cidade (especialmente dos quartos com varanda), espaços geralmente limpos e confortáveis, e uma equipe atenciosa e simpática, embora alguns também mencionem ruído entre os quartos e pequenas falhas ocasionais na manutenção.

Sua localização no topo de uma colina, ao lado do monumento Pipila, permite acesso rápido ao centro, mas chegar ou partir com bagagem pesada pode ser complicado. Os hóspedes valorizam os passes gratuitos para o funicular, observando que o horário de funcionamento termina à noite e o retorno fora do horário pode exigir uma caminhada íngreme ou um táxi. O estacionamento é fora do local e pago, o que alguns acham inconveniente. Ideal para viajantes que priorizam a localização e podem lidar com a logística da colina.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes valorizam os passes gratuitos para o funicular que conecta o hotel ao centro da cidade, embora o acesso seja limitado ao horário de funcionamento. O estacionamento é externo e pago, e chegar à propriedade pode envolver muitas escadas e ser difícil com bagagem.

Avaliações dos hóspedes relacionadas

4

Luis Manuel

14 de mar. de 2025

·

A estadia foi de 1 noite

No tiene estacionamiento propio uno paga por su estancia, el folicular lo abren de 10am, la estancia o la habitación la debes dejar a esa misma hora.yo no me volvería a quedar.

10

Yolanda

4 de set. de 2022

·

A estadia foi de 4 noites

The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.

10

Ariana

5 de dez. de 2025

·

A estadia foi de 1 noite

El personal es amable, el acceso rápido, deberían de dar el estacionamiento dentro de la estancia no como pago extra, fuera de eso, la estancia todo correcto.

10

Jesus

3 de jan. de 2025

·

A estadia foi de 3 noites

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!

10

Brenda

9 de jul. de 2023

·

A estadia foi de 2 noites

Hotel al lado del mirador del Pipila, no es su estacionamiento pero tienen convenio con el y está barato 120 x dia, para bajar a cd se usa el funicular (gratis para los huespedes) y esta bien x que se puede dormir sin el bullicio de la cd, solo que deja de funcionar a las 9:45 se pueden ir en uber, nosotros optamos por subir x los callejones una noche 😅 cansado pero divertido 😂

8

Lorena

20 de ago. de 2025

·

A estadia foi de 1 noite

Excelente lugar y amabilidad de las personas del hotel pero no cuentan con estacionamiento y con el que tienen convenio las personas no son amables ni serviciales

8

Spencer

18 de set. de 2025

·

A estadia foi de 3 noites

Generally the stay was OK. A little further away from the main tourist area than expected. Initially you have to take the funicular up to check in. If you are in town after 9:30 p.m. then you need to either walk up the steep hill or catch a taxi to the entrance. If you need to go down into town before 9:30 a.m, when the funiculus starts, then once again you need to walk down the hill. Just be aware of this before booking.

4

Veronica

23 de jan. de 2025

·

A estadia foi de 1 noite

The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.

10

Ivan

4 de ago. de 2025

·

A estadia foi de 2 noites

Me gusto el servicio del personal, muy atentos, la habitación muy limpia, la comida del restaurante esta buena, y otra ventaja que me gusto es que por ser clientes del hotel tenemos pase directo al Funicular sin hacer fila y gratuita,

10

Fernando A

13 de set. de 2025

·

A estadia foi de 1 noite

Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e a propriedade são frequentemente descritos como muito limpos e bem cuidados. Alguns hóspedes notaram problemas isolados, como um cobertor sujo ou problemas de encanamento.

Avaliações dos hóspedes relacionadas

10

Alonso

17 de mar. de 2023

·

A estadia foi de 1 noite

Me gusto que estaba muy accesible y el personal muy atento. Limpieza y comodidad excelente.

4

Naoko

4 de mar. de 2023

·

A estadia foi de 1 noite

良い点は景色は絶景。悪い点は設備がいまいち。シャワーの水圧は悪く、エアコンがない為、部屋が寒かった。隣の部屋の騒音や話し声がうるさかった。洗面所の排水口がつまる。毛布も汚れがあった。

8

Miguel

16 de fev. de 2023

·

A estadia foi de 1 noite

Buen servicio, con una vista espectacular hacia la ciudad de Guanajuato, me gusto que es libre de humo de tabaco y al entrar a nuestro cuarto todo se encontraba en orden y limpio.

10

Julia

25 de jun. de 2025

·

A estadia foi de 3 noites

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!

10

cesar joel

30 de jan. de 2025

·

A estadia foi de 1 noite

It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.

6

??

12 de mar. de 2025

·

A estadia foi de 2 noites

スタッフの対応も良かったし部屋も清潔でしたが、部屋の壁が薄いのか隣の声が丸聞こえでした。お隣さんが夜中の12時過ぎに帰宅して、廊下や部屋でもMAXのボリュームでおしゃべりしていて全然寝つけませんでした。部屋の安さを考慮すれば、眺めもいいし、冷房も付いていてお得でしたが、2泊とも眠れなかったので、残念な気持ちになりまた。

8

Armando

30 de nov. de 2024

·

A estadia foi de 6 noites

Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.

8

Maki

22 de set. de 2024

·

A estadia foi de 1 noite

グアナファトの街並みが一望でき素晴らしかったです。お部屋は清潔で、バスルームや洗面所も新しい感じがしました。ケーブルカーが無料で利用できるのも楽しい。お部屋がカードキーではなく鍵式なので、少し私は戸惑いました(回し続けると開いたり閉じたりするタイプ) 困ったのは、お湯が出なかった点。先に確認しておけばよかったのですが、入る時に気づいたらので水で髪だけ洗いました。他のお部屋ならうまく機能したのかきになります。(利用した部屋は13) フロントの対応は素晴らしく、チェックアウト後に街に下るためにケーブルカーを利用したいと伝えたらスタッフが一緒についてきてくれて、無料で乗ることができました。

10

Oscar

29 de ago. de 2025

·

A estadia foi de 1 noite

Excelente muy limpio y muy tranquilo 10/10

10

Cornelio

23 de set. de 2025

·

A estadia foi de 1 noite

Clean rooms, air conditioner stuff

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos quartos são espaçosos e confortáveis, com vistas deslumbrantes da cidade, especialmente das varandas. Alguns mencionam paredes finas ou ruído externo, ar condicionado limitado em alguns quartos e travesseiros menos confortáveis; as vistas também podem variar de acordo com o quarto.

Avaliações dos hóspedes relacionadas

10

Jaazia

14 de fev. de 2026

·

A estadia foi de 3 noites

Muy tranquilo, un poco complicado el acceso, pero el funicular está incluido, las habitaciones muy comodas y espaciosas.

8

Pablo

17 de mar. de 2025

·

A estadia foi de 1 noite

Tiene una vista hermosa a la ciudad, el hotel incluye transporte en el fonicular durante tu estadía, en años pasados te incluían desayuno en el restaurante Casa Valadez, lo cual extrañé en este viaje, las almohadas no son cómodas, pero en general todo es aceptable, tan aceptable que sigo llegando al mismo hotel desde hace 15 años.

6

YASUTOSHI

2 de dez. de 2024

·

A estadia foi de 2 noites

we had Significant Noise at night until 3am due to something event at Pipila hill. we couldn’t sleep. since pass for cable car was very useful and valuable, I was disappointed about the noise.

8

Michael

2 de nov. de 2024

·

A estadia foi de 2 noites

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.

10

juan

9 de mai. de 2025

·

A estadia foi de 1 noite

Muy limpio, cómodo y sobre todo la habitación con balcón es otro nivel, el único pero es que por el precio deberían tener aire acondicionado y mejor servicio de televisión, ya que tienen mucho ruido blanco, pero es lo de menos porque las vistas lo valen.

10

gabriel

20 de abr. de 2024

·

A estadia foi de 1 noite

The room i had only had view of half the city..and it was not the half that could see downtown

10

Pedro

11 de ago. de 2025

·

A estadia foi de 1 noite

Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.

6

??

12 de mar. de 2025

·

A estadia foi de 2 noites

スタッフの対応も良かったし部屋も清潔でしたが、部屋の壁が薄いのか隣の声が丸聞こえでした。お隣さんが夜中の12時過ぎに帰宅して、廊下や部屋でもMAXのボリュームでおしゃべりしていて全然寝つけませんでした。部屋の安さを考慮すれば、眺めもいいし、冷房も付いていてお得でしたが、2泊とも眠れなかったので、残念な気持ちになりまた。

8

Thomas

20 de nov. de 2024

·

A estadia foi de 2 noites

Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.

10

IKUKO

13 de mai. de 2025

·

A estadia foi de 1 noite

バルコニーからの眺めが最高！内装もシンプルで素敵でした。また宿泊したいです。

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Serviço

A equipe é amplamente elogiada por ser simpática e prestativa, com check-in rápido e resolução de problemas, como a oferta de quartos alternativos. Alguns hóspedes relataram atrasos, uma recepção desatendida às vezes ou respostas pouco úteis a problemas específicos.

Avaliações dos hóspedes relacionadas

10

Jesus

3 de jan. de 2025

·

A estadia foi de 3 noites

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!

10

Siavash

15 de fev. de 2025

·

A estadia foi de 2 noites

Excellent service. Staff members were very helpful.

10

Julia

25 de jun. de 2025

·

A estadia foi de 3 noites

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!

10

MIRNA

22 de dez. de 2023

·

A estadia foi de 1 noite

It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.

10

Emmanuel

7 de out. de 2025

·

A estadia foi de 3 noites

Excelente servicio

6

Aaron

20 de ago. de 2023

·

Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

10

Juan Manuel

15 de ago. de 2023

·

A estadia foi de 1 noite

Una excelente atención por parte del staff del hotel

4

Veronica

23 de jan. de 2025

·

A estadia foi de 1 noite

The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.

10

Cristina

6 de abr. de 2023

·

A estadia foi de 3 noites

Mi estacia en el balcon del cielo fue genial, muy limpia las habitaciones, el personal muy amable, me encanto el desayuno!! Definitivamente lo recomiendo 😊😊

8

CARLA

11 de out. de 2022

·

A estadia foi de 3 noites

We really enjoyed our stay. The staff was super nice and friendly. This place is in the perfect location with a beautiful view. Will definitely be visiting again.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização no topo de uma colina, ao lado do monumento Pipila, oferece fácil acesso ao centro. Após o fechamento do funicular, o retorno geralmente exige uma caminhada uphill ou o uso de um táxi ou Uber, e a chegada com bagagem pesada pode ser complicada.

Avaliações dos hóspedes relacionadas

10

Yolanda

4 de set. de 2022

·

A estadia foi de 4 noites

The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.

10

Jesus

3 de jan. de 2025

·

A estadia foi de 3 noites

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!

8

Michael

2 de nov. de 2024

·

A estadia foi de 2 noites

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.

10

cesar joel

30 de jan. de 2025

·

A estadia foi de 1 noite

It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.

8

Bernarda

21 de set. de 2025

·

A estadia foi de 1 noite

Buena ubicación y personal amable

10

Brenda

9 de jul. de 2023

·

A estadia foi de 2 noites

Hotel al lado del mirador del Pipila, no es su estacionamiento pero tienen convenio con el y está barato 120 x dia, para bajar a cd se usa el funicular (gratis para los huespedes) y esta bien x que se puede dormir sin el bullicio de la cd, solo que deja de funcionar a las 9:45 se pueden ir en uber, nosotros optamos por subir x los callejones una noche 😅 cansado pero divertido 😂

8

Armando

30 de nov. de 2024

·

A estadia foi de 6 noites

Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.

8

Spencer

18 de set. de 2025

·

A estadia foi de 3 noites

Generally the stay was OK. A little further away from the main tourist area than expected. Initially you have to take the funicular up to check in. If you are in town after 9:30 p.m. then you need to either walk up the steep hill or catch a taxi to the entrance. If you need to go down into town before 9:30 a.m, when the funiculus starts, then once again you need to walk down the hill. Just be aware of this before booking.

8

Teresa

14 de abr. de 2025

·

A estadia foi de 1 noite

Beautiful place but alittle far the center

10

Fernando A

13 de set. de 2025

·

A estadia foi de 1 noite

Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

As opiniões sobre a comida e o café da manhã são mistas: alguns apreciaram, enquanto outros acharam as opções limitadas, os horários restritivos ou a qualidade média. O serviço é frequentemente feito por meio de entrega no quarto.

Avaliações dos hóspedes relacionadas

8

Pablo

17 de mar. de 2025

·

A estadia foi de 1 noite

Tiene una vista hermosa a la ciudad, el hotel incluye transporte en el fonicular durante tu estadía, en años pasados te incluían desayuno en el restaurante Casa Valadez, lo cual extrañé en este viaje, las almohadas no son cómodas, pero en general todo es aceptable, tan aceptable que sigo llegando al mismo hotel desde hace 15 años.

8

YUNHEE

6 de fev. de 2023

·

A estadia foi de 1 noite

삐삘라 언덕에 굳이 가지 않아도 될 정도의 멋진 뷰를 보며 조식을 먹는 기쁨!

6

Aaron

20 de ago. de 2023

·

Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

10

AYAKA

14 de nov. de 2022

·

A estadia foi de 1 noite

立地が最高で、ケーブルカーに並ばず乗り放題なのもよかったです。従業員の人がみんないい人で、向こうから日本語のアプリを出して対応してくれたり親切丁寧で感動しました。朝食は部屋まで届けてくれました。ランドリーがあると書いてあったのになかったのが残念でした。また、深夜2時くらいまで声や物音がしていて早朝も5時くらいから音がすごかったのが残念でした。でもマイナス点を抜いてもまたここに泊まりたいくらい立地と従業員の方々が素晴らしかったので満足です！

8

Hideaki

3 de mai. de 2023

·

A estadia foi de 2 noites

ピピラの丘に向かうフニクラの頂上駅の目の前で、部屋から見る景色は抜群でした。何より宿泊期間中、フニクラの無料カードを貸してもらえ、行列に並ばずに乗れることが時間短縮の意味でも最高です。チェックアウト時に「夕方まで荷物を預かって欲しいので、それまでフニクラのカードを貸して」と頼んだら、快くOKをいただきました。フニクラの最終が20時45分のため、セントロなど街中で夜遊びしたい方にはやや不向きかもしれません。また朝食は全てルームサービスで（先にチェックインした宿泊客との兼ね合いかもですが）朝9時か10時と指定されたのは困りました。ただそういったマイナスポイントを差し引いてもグアナファトの象徴である眺望を朝晩眺められたのは代え難い思い出となりました。

4

miguey

31 de mai. de 2025

·

A estadia foi de 1 noite

En la publicación dice que cue tan con estacionamiento, publicidad porq no es gratis y no es estacionamiento del hotel te cobran y tache para el hotel no lo recomendaría está hotel no está acondicionado gen te con capacidades diferentes, de igual manera dice tiene restaurant y solo el servicio es para desayuno con muy pocas opciones de comida ojo con. Estos detalles ,en su el hotelut bonito pero no lo recomendaría Guanajuato tienes mejores opciones, es mi opinión éxito!!

10

Cristina

6 de abr. de 2023

·

A estadia foi de 3 noites

Mi estacia en el balcon del cielo fue genial, muy limpia las habitaciones, el personal muy amable, me encanto el desayuno!! Definitivamente lo recomiendo 😊😊

10

Ivan

4 de ago. de 2025

·

A estadia foi de 2 noites

Me gusto el servicio del personal, muy atentos, la habitación muy limpia, la comida del restaurante esta buena, y otra ventaja que me gusto es que por ser clientes del hotel tenemos pase directo al Funicular sin hacer fila y gratuita,

10

Fernando A

13 de set. de 2025

·

A estadia foi de 1 noite

Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $85	19 $84	20 $84	21 $82	22 $82	23 $88	24 $125
25 $84	26 $84	27 $84	28 $103	29	30	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3 $84	4 $84	5 $85	6 $93	7 $124
8 $85	9 $85	10 $84	11 $83	12 $155	13 $207	14 $207
15 $207	16 $78	17 $73	18 $77	19 $80	20 $81	21 $88
22 $78	23 $78	24 $105	25 $78	26 $73	27 $78	28 $78
29 $77	30 $80

Hotel Balcón del Cielo

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Opções de quartos

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Suite-Estúdio Superior, 2 camas queen-size, varanda

Quarto Superior, 1 cama queen-size

Quarto Duplo Superior, 2 camas queen-size, varanda, Vista para a cidade

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