Gabriel Richard by Sonder

Based on other reviews I was worried about the cleanliness. While there were some minor stains on the sheets, they definitely were clean and new. Building is on an older part of downtown, with bus stops right next to it and near the parking. Parking is $30/night across the road next to Hotel Indigo which isn't bad if you aren't there for too many days. Very good distance from all the arenas and lots of great restaurants within walking distance as well. Didn't have any issues with noise from the road or from other guests. It's normal city noises from the road and nothing outlandish. Bed was quite comfortable. Shower curtain didn't run to the floor and had issues with water getting on the floor. Would've benefited from extra counter space in the bathroom. Kitchen was nice. Liked the code for entrance, better than carrying a key around. Building itself is definitely old and in need of upkeep and maintenance. Elevators made awful noises and were clean, but not well-maintained. Outside keypad needs replacing, wasn't as touch sensitive. Front desk staff was friendly, though.

Spacious and with a lovely view. Very nice apartment with kitchen. Unsure if one must request cleaning or not. Clarify if needed.

This is not a typical Marriott property. It was a studio with only one uncomfortable chair. The sheets were stained and thin. The lighting in the elevators was very dim and lights for some floor buttons didn’t work. The treadmill in the gym didn’t work. The coffee maker was great, washer/dryer in room and bed was comfortable. Staff was very nice. Location is great!! If the price is right, it is ok but you may want to keep looking…

The building itself is decent enough and updated but there is no parking on property and the closest was a 5 min walk and cost $25

Value relative to all other options on a Saturday night cannot be beat. Location excellent and this hotel is 500 feet from Westin and Indigo. Clean with a full kitchen incl dishwasher and laundry machines inside the unit. I would stay here again saving half or more the price of everything else that we considered. There are a few homeless people but it was v v safe. I am from Toronto and this is nothing unusual for Toronto's nicest areas. Actually in Toronto they would be vocal and threatening but here they didn't bother us. Room 712 was contemporary with nice decor. Zero mold in shower. Parking options off site are numerous. We parked near a Starbucks and it was 11.99 USD over ight inside a garage. Sunday seems to be free throughout Detroit. A+ for value and comfy bed.

Great having laundry in room. Gym was handy. Room spacious, clean, with a great view. Would stay here again

This was our second time staying at this property, and it's a solid choice in downtown Detroit. The extra space is really helpful for working remotely, and the wifi is fast. The fitness center is a nice feature, but there were no towels or equipment wipes. It does feel cheap - for example, the bedding is low quality and scratchy. But the apartment was well-stocked, and everything worked well.

It is located directly across the street from the public transit center and the downtown stop for the DAX bus from the airport. If you use public transit exclusively (as I do) it is the ideal location to be at. The down side of this is there are lots of 'lingerers' in the immediate area outside the building, but I never felt unsafe. The apartment was perfect; especially if you're staying a week or more. Full kitchen and laundry machines make this a money-saving way to spend an extended period in the heart of the city. It's not fancy, but extremely functional for what it costs to stay there. I will stay there the next time I go to Detroit, and i would highly recommend it as a clean, economical way to be in Detroit center city.

Easy check in, awesome room, lots of amenities, comfortable bed, easy parking across the road. Would definitely stay again!!

Perfect price for a night stay in town! I would definitely stay again. It does seem that the wall/entry door to the hallway doesn't block out noise that well, but it wasn't the worst thing in the world. There's a parking lot directly across the street from the front door that you can pay to park in for the duration of your stay.

Clean, comfy, and easy walk to our venue

Spotless, great location, and the recommended parking lot across the street was very convenient. Terrific to have a full kitchen and washer/drier in the unit. The architecture of the unit was striking - we had a corner efficiency, with tall ceilings and large windows. Comfortable, quiet, spacious, and great value!

The room/suite was a great setup, but the finishes very worn, and the entire property deeply dirty. The couch had dirt on it from the last guest, the kitchenette was dirty, and the walls were scuffed and had dirty spots. The place needs a massive deep clean before guests are subjected to it.

DO NOT RECOMMEND Property was dirty - floors unclean in the apartment socks turned black - blinds damaged - broken glassware in the cupboards. Location was good. Despite paying in full via Expedia Sonder debited twice the fee supposedly for incidentals - one debited day of check-in once at day of check-out. This is unacceptable and is unauthorised use of my credit card. Will never stay at a Sonder again and would NOT recommend.

The elevator entry is filthy. The lobby has potential. However there is stained carpet with and odor. The 1st room I was assigned to was DIRTY. Which gave me confirmation that the cleanliness overall is not within. The 2nd unit was better after contacting management and them checking the unit prior to me entering. Would I stay there again NO! Staff friendly and attentive with needs but the property itself needs CLEANED

Very disappointing!!! The property is located in a street where there were always characters slumbering just meters away. The experience was unnerving. The property was not well maintained. The room was spacious enough but not well presented. Some towels and sheets had stains on. The floor and surfaces were dusty. The rugs were thin and a tripping hazard. Walls were thin. We could hear flushing toilets from neighbouring rooms from time to time through the night.

BED BUGS FOUND ON COUCH BED!!!! HOTELS.COM WILL REFUSE TO GIVE YOU YOUR MONEY BACK FOR BED. BUGS. my friends and I were horrified and left to drive hours home at 2am because of this. Absolute nightmare. The sheets to the main bed were also stained

This place was disgusting. The floors were so dirty they ruined all my socks but I could not walk around barefoot because they were so gross. I don’t think they ever mopped the floors. The people working the front desk were not friendly either.

Found bed bugs in the hotel room on the pull out couch. Also had sheets with strange stains on them. Hotels.com is refusing to give me a refund. BEWARE

Pros: room has lot of great amenities like a full kitchen, washer and dryer, and a comfortable bed. Cons: Cleanliness. There was a tea bag stuck to my ceiling, and the vents were coated in dust. If I walked around my socks were covered in dust. Additionally there is no housekeeping. My room only had half a roll of toilet paper and like 3 tissues in a box. I had to request more, there weren't extras anywhere in the room. For the price I would have expected at least extra toilet paper and housekeeping. The elevator is outdated and the hallways seem a bit dirty too, but those were less of a problem.

The room was nice but the shower is so small and unless you’re 5 foot and 100 pounds there is not enough room in there. The water pressure was terrible so showering took forever. You are supposed to get your own towels, wash clothes from their linen closet which I thought was great except there were never wash clothes available. It’s in a great location, comfortable bed and keyless entry. You have to use a code to get in the building and your room but it wasn’t provided via email and you either have to download the app or call. Downloading the app is fine but would have appreciated an email or text stating that.

We were in town for the marathon and property was good for what we needed. Friendly staff, room was spacious and clean with good amenities. Area was close to all marathon activities, sports events, as well as great dining options. That being said…this may be the loudest hotel we have EVER stayed at. You can hear everything from toilets flushing around the building, neighbors tv, blinds opening and closing, and the street noise was NON STOP 24hrs. Very comfortable stay unless you really like your sleep or quiet time because you won’t get that here.

Had a wonderful stay at this location. View was wonderful and the bed was comfortable. Only issues we had was that the water pressure in the shower was quite low and the coffee maker was very dirty inside (so we didn’t use it) Overall though, we would happily stay here again.

The bed was falling apart, thr AC was leaking water onto the bed and i wasn't able to sleep

Honestly, we love how close the location is to the downtown area and how easy it is to get around by scooter. This stay however, we had a few issues. 1. The noises from the hallway from the bedroom are extremely loud, we coukd hear everytime someone opened a door and slammed it, people yelling in the hallway etc. Idk if it was just the top floor but it was noisy every morning while we were still trying to sleep in. 2. On the last night, I think the smoke alarm was low on battery and kept making a chirping noise, couldnt tell if it was ours or the unit next to us. 3. We could hear cars racing down the street all night like the windows were wide open, even they they were closed. Its like all of the walls even the outside is made of paper, I could hear everything that was happening outside of our unit. 4. The internet went out on the last day which was kind of annoying for trying to plan things and watch tv, but i guess we cant control the internet companies outages. What we love about the unit is that there is a washer dryer and full kitchen which is amazing for an extended trip, i was able to get our laundry done before leaving and have almost no clothes to wash getting home. The location was great for getting to what we wanted to do, scooters were almost always within a block or 2 walk. Starbucks is kiddie corner and parking is $5 less a night when mentioning Sonder. Very close parking lot as well. Would stay again for the price but hope for a less noisy floor.

Lovely apartment, amazing view, great staff - and right in the heart of Downtown Detroit. Great transport connections (Q Line 6 min walk away, People Mover next door, Rosa Parks Transit Center across the street, and DAX bus to the airport across the street). Internet and amenities were great, and a very comfortable bed

Definitely got what I paid for out of the room; one of the nicest I've ever stayed in and very good value. A little noisy at night but it subsided at a somewhat reasonable time.

Great location - just a couple short blocks to everything. It was nice to have a 2 bedroom apartment with a kitchen and living room.

Nice spacious apartment need blackout curtains

Very difficult to figure out how to get in!!!!!!

Front desk staff was friendly and helpful!

Stay was amazing. Front desk staff was super friendly and helpful. Only “negative” is the floor in the kitchen area was sticky, but still giving 5 stars. Will definitely stay here again. 7th floor views are beautiful.

I made multiple (simple) requests of the hotel - adding a name to the reservation, bringing a change of towels during an 8-night stay, etc..... none were delivered on.

It was nice and spacious. However you’re pretty much on your own for any service. There were two bath towels for three of us. We asked for three days for more and never got a third towel. The tv and Roku remotes didn’t work. Nobody was available so you couldn’t watch tv. They probably just need batteries. The desk guy is there sometimes but really doesn’t do anything. The location was great. The people mover is free and it’s a couple hundred feet from your door.

Great staff. Very communicative and helpful during my stay. The space was also well cleaned and maintenance attended to any issue or concern very quickly.

Location was great. Staff onsite was great. Dealing with the Sonders App at 1:30am was a bad experience as we had issues with our room. The person we were dealing with must have been from another city as they had no remorse or understanding to our issue. At the end we were assigned a new room at 2:45am.

I'll never stay at Sonder again. The Check in process was horrible.

The staff was extremely helpful and friendly. The location was excellent for us. The amenities were awesome, washer/dryer, kitchen with stove, fridge, cookware/utensils, etc. it was clean and we felt safe in the neighborhood. Good dining options around. Near a people mover stop. Comfortable bed and good room darkening shades. We will definitely stay there again when in Detroit. It was a little pricey for us, but worth it.

This stay option was new to me. I appreciated the amenities, however there were issues with the property just to name a few. When we arrived the water was shut off on our floor, and it was not communicated at check-in, it wasn’t until we went to the front desk where they told us it would be off for 30min. The rooms were not very clean and neither were the linens or towels. Getting a staff to bring towels was a huge challenge. We called prior to our arrival to ask about parking and after being on hold for 30minutes we were connected with an out of country automated service that was ready google options. I guess we didn’t pay for concierge, but there should be some on site support. Marriot hotels are usually so much better. I don’t anticipate using sonder homes again, traditional hotels are more my liking.

The sidewalk in front of the property was a little sketchy being by the bus stop, but overall it was a decent stay.

Everything was great except the street noise. Felt like the cars, busses and motorcycles were in the room with me.

This place is not up to Marriott standards. It wasn't clean and the beginning looks very old. Will never stay again. It is near a bus station and you see homeless people everywhere.

It was a great location. Felt very safe. The JAX bus dropped us off right at the corner of the block where the hotel was at.

Terrific location. Right next to the Rosa Parks Transportation hub. Take the Detroit People Mover just to get a feel for the downtown area. Then take the Q line to go see things. We walked down the street just to watch little league baseball and grab a beer.

Located in the heart of downtown, next to a Detroit people mover station, near the river. Clean and comfortable

Super convenient location to every place we wanted to be near in downtown. Some very good food choices within 10 minute walk. Only downside was could be noisy in the early evening and morning with construction close by:

This place was in a great location in downtown Detroit; VERY convenient to the airport bus (it picks up right across the street). The building was very quiet but the streets below got noisy with motorcycles later at night. My white noise app took care of that, though. I felt safe here as a solo female traveler, and it was easy to walk around and access public transit from here too.

It is an old building that has been refurbished, with squeaky floors, noisy elevators. However, once in the room, we Love the high ceiling and spacious room. Overall it was okay and worth the money paid. Right outside the property are some folks who look like they’re homeless, but they did not bother us. There’s a general store across the street beside the Westin and some restaurants that are within walking distance (5-15 min walk), and there is a free people mover station nearby as well.

It is located directly across the street from the public transit center and the downtown stop for the DAX bus from the airport. If you use public transit exclusively (as I do) it is the ideal location to be at. The down side of this is there are lots of 'lingerers' in the immediate area outside the building, but I never felt unsafe. The apartment was perfect; especially if you're staying a week or more. Full kitchen and laundry machines make this a money-saving way to spend an extended period in the heart of the city. It's not fancy, but extremely functional for what it costs to stay there. I will stay there the next time I go to Detroit, and i would highly recommend it as a clean, economical way to be in Detroit center city.

It was a great place to stay for the price. It was also a good location for walking to lots of restaurants, bars, and sporting events.

My second time staying at this Sonder location. First time staying in a 2 bedroom apartment. Not much to complain about here. Property is in the heart of downtown 15 minute walk to Pistons game (Little Ceasers Arena). While there were no onsite food options (besides couple vending machines) there are plenty of options within 1 to 4 blocks. We had dinner at nice upscale soul food establishment and Steak house both one block away and there were plenty of other options. MGM (casino) 10 minute walk. Only cons (if you can call it that): - No daily room service….if you really want that - Heating and cooling mini splits filters could use a cleaning. - Bedrooms (at least in this unit) did not have any windows. - Bedrooms did not have any TV's, there is one in the living room. - There is quite a bit of homeless in the area asking for change but never felt unsafe.

Confusing check in process but a very cozy & clean close to lots of good dinner options and things to do around town. Would stay again

Property location is nice, located in an area that you can walk to the main dining options in downtown Detroit, as well as the three stadiums. Would stay here again.

This was a great place to stay while in town to watch a couple baseball games. Easy walking distance to all the venues. Lots of excellent dining nearby. Felt very safe and comfortable walking around downtown all hours of the day.

When booking I wish we would have known that there’s no desk staff so you check in online and have to type in codes to enter the hotel and your room. We were going to inquire about checking in an hour early (ok if we couldn’t!) but there was no one to ask. The room was ok but there was no hot water at the bathroom sink, it was HOT and turning the thermostat down did nothing. There is no hotel bar or anything - that one is our fault for not checking! Overall, meh.

My wife and I travel to Detroit quite a bit, but have never stayed here before. I think this will now be our go to place to stay! Such a cool concept - kitchen, laundry, just like an apartment. Area was great, lots of easily walkable shops, bars, restaurants. Access to the room/unit was super easy. Really enjoyed the quality of these Sonder rooms

The staff was extremely helpful and friendly. The location was excellent for us. The amenities were awesome, washer/dryer, kitchen with stove, fridge, cookware/utensils, etc. it was clean and we felt safe in the neighborhood. Good dining options around. Near a people mover stop. Comfortable bed and good room darkening shades. We will definitely stay there again when in Detroit. It was a little pricey for us, but worth it.

Room was good with well equipped kitchen and facilities. Bathroom had a bit of a smell but when this was highlighted it was addressed immediately. Parking expensive in the area, good dining facilities nearby.

Conveniently located. Within a short distance to eateries, shopping, entertaiment and the amazing Riverwalk. 👏