Name: Kimpton Sylvan Atlanta - Buckhead by IHG
Address: 374 East Paces Ferry Road NE, Buckhead Village, Atlanta, Georgia, United States of America, Atlanta, Fulton County, US
Price range: $131–$252 per night
Rating: 8.67

What guests think

At Kimpton Sylvan Hotel Buckhead Atlanta, travellers frequently praise the welcoming staff, stylish vibe, and convenient Buckhead location near shops and restaurants, while feedback also notes dated elevators, occasional maintenance lapses, and pricey, valet-only parking that can frustrate some guests.

Rooms are often spacious and comfortable, though some are small, and recurring comments mention A/C or weak water pressure plus occasional noise from the rooftop bar or nearby construction. Cleanliness is usually solid, but several guests reported stained linens, dusty windowsills, worn carpets, or missed housekeeping. On-site dining and the rooftop bar earn many compliments yet can be inconsistent, with occasional closures, limited hours, slow service, or higher prices; the pool, gym, and garden spaces are appreciated. Expect a stylish, pet-friendly boutique stay in Buckhead with friendly service and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar, pool, gym, and garden areas are popular, though elevators feel dated. Parking is valet-only and frequently cited as expensive.

Related guest reviews

10

joey

Jul 13, 2023

·

Stayed 1 night

Great boutique feel hotel. Used to be condos so large rooms and 2 yrs new. The rooftop bar and view of city- WOW!!!!

10

Jessica

Nov 25, 2024

·

Stayed 2 nights

It was great. The staff was kind and attentive. Made hot chocolate for my daughter, received drinks and a gift upon checking in, the pool was nice, the gym was clean and we loved our stay.

4

justin

Mar 6, 2023

·

Stayed 1 night

Way over priced I thought I was getting a luxury hotel, when you get on the elevator you can tell its from the 70-80 and they just painted it. I paid extra for a city view but we were on a lower level so not much of a view at all. Being forced to pay 45 dollars a night for the valet was a nice surprise. The rooftop bar was great though very friendly bartenders.

10

emilie

Sep 14, 2024

·

Stayed 4 nights

Super nice hotel with a nice pool. Their bar is great too.

8

Briana

Feb 10, 2025

·

Stayed 1 night

Hated not having the option to not use the valet.

10

Camille

Apr 5, 2025

·

Stayed 1 night

Great experience from valet to check in. Valet is a bit pricey at $50 overnight but was given a glass of Rose at check in so that made up for it.

10

Malek

Sep 1, 2025

·

Stayed 3 nights

You have to pay $50 a night for parking!! They don’t tell you this before you check in!!

6

Patrick

Jan 20, 2025

·

Stayed 2 nights

Check-in valet parking was awful - front desk & valets seemed to be fighting & they had lost tickets to be able to valet our car. Extortionate pricing at $100 for 2 nights parking on top of a $350 / night room. No water in the room very odd & charged $7 for a small bottle. Nice location, but won’t be back.

10

Yohalis

Mar 18, 2025

·

Stayed 4 nights

The elevator not as updated as the beautiful property. Other than that, no notes.

10

Robert

Aug 25, 2025

·

Stayed 2 nights

The staff was awesome, especially at the front desk. Super friendly and easy to talk to. I had an A/C problem the first night, and they moved me immediately without me even asking, and even went up to the new room to make sure the A/C and everything else was acceptable before giving me the key. Breakfast was great, and the bartenders at St Julep were easy to talk to and kept my glass full...what more can you ask for.

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Cleanliness

Many guests found the hotel and rooms clean, some even spotless. However, multiple reviews note stained linens, dusty windowsills, worn or musty hallways, and occasional housekeeping misses.

Related guest reviews

10

Bertha

Aug 9, 2025

·

Stayed 1 night

Clean friendly staff. Comfy bed

6

Holly

Jan 11, 2024

·

Property was fine, but nothing special. The ceiling in my room had peeling paint and there was hair in the shower. No coffee maker in the room and no mini bar offerings. Almost no toiletries provided. There is also no room service after 10pm, so if you arrive from traveling late you are out of luck and have to Uber Eats food - I arrived at 11pm and was out of luck. The property served its purpose, but I wouldn't rush back.

10

Brenda

Nov 9, 2025

·

Stayed 2 nights

Great location - quiet but close to everything. Staff was friendly, helpful and welcoming. Valet team was FABULOUS and kept us on time for our events. Room was spotless, nice coffee service in the lobby - and free bikes to ride around the area. I love that it was so warm and comfortable - not cold and corporate like some hotels.

10

Marsha

Apr 2, 2025

·

Stayed 1 night

The ease of check in, the cleanliness was immaculate.

6

Mallory

May 4, 2025

·

Stayed 1 night

The hotel was in poor condition. Our room had noticeable scuff marks on the walls and bathroom floor, and the carpet at the entrance had large, visible holes. The windows were old and grimy, and the sills were covered in dirt and dust, clearly neglected for some time. The hallway carpet was torn and frayed at the seams, adding to the overall rundown appearance. What made the experience worse was the front desk service in the morning. When I simply asked if I could check out by dropping my keys in the box, I was met with a rude, condescending response. I had interrupted a personal conversation. After answering me curtly, she actually apologized to her conversation partner—as if I was the inconvenience. Also, the evening we stayed I asked for an extra blanket around 930pm, because the duvet is more like a thick sheet, and did not get a response until 730am when we were ready to check out. Overall, this was a very disappointing experience, especially for a Kimpton property. I would not stay here again and wouldn’t recommend it. There are surely much better hotel options in the Buckhead area.

8

Michael

Jun 26, 2025

·

Stayed 2 nights

We had one issue during our stay. The A/C went out the evening of our second day there. I called the front desk and they said they'd send someone over. We waited about an hour and no one came, so I called back down. They said Engineering was working on another room and we were next. They said no problem if we are going out, they will fix it anyway. We did go out around 5:30PM and came back at 11. The air was not fixed. I went down to the front desk and was informed that the air was out fo the entire tier of rooms. They assigned us another room. No problem, things happen all the time out of their control. But, I think it could have been handled better. It would have been nice to get a follow up that the A/C could not be fixed and that we were being moved. It also would have been nice to get some help moving our things. They simply dropped off a luggage cart at the door. Needless to say, packing up your room at 11PM and moving was not ideal. That was our only complaint. The hotel is immaculate and the staff are very nice.

2

Crystal

Sep 12, 2025

·

Stayed 1 night

Room wasn't clean or inviting like it usually is. Stains on sheets I couldn't wait to leave the the next morning. Staff must've been rushing or short staffed

10

Angel

Aug 8, 2025

·

Stayed 2 nights

Kimpton Sylvan was a nice & quiet 2 night stay. Guest relations staff was very warm, friendly, & helpful - all of them! I enjoyed the amenities around the hotel esp, the arboretum, pool side, fitness ctr, and all the spaces to sit throughout. The rooms were spacious and clean. Initially, the sink was stopped up in my room, but the staff made quick efforts & fixed it. I will definitely stay again.

6

Keosha

May 16, 2024

·

Stayed 2 nights

Mildew smell in hallway, slamming doors, and construction early in the morning nearby

10

Cierra

Dec 5, 2024

·

Stayed 2 nights

Loved our stay! Staff was helpful. Property was very nice. Rooms was clean. We would definitely stay again!

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Rooms

Rooms are often spacious and comfortable, but some are small, and several reviews mention A/C not cooling well or weak water pressure. Noise can carry from the rooftop bar or nearby construction in certain rooms.

Related guest reviews

10

Melinda

Aug 12, 2023

·

Stayed 3 nights

Staff was great as was the room, however they are doing construction next to the hotel and they started at 7am.

6

Julie

Jun 21, 2024

·

Stayed 1 night

The roof bar was just above my room and music was load until 11:30. Air conditioner in room was not cooling properly and I’m a hot sleeper. And then paying so much for valet parking only at hotel with a parking area was frustrating.

8

Michael

Jun 26, 2025

·

Stayed 2 nights

We had one issue during our stay. The A/C went out the evening of our second day there. I called the front desk and they said they'd send someone over. We waited about an hour and no one came, so I called back down. They said Engineering was working on another room and we were next. They said no problem if we are going out, they will fix it anyway. We did go out around 5:30PM and came back at 11. The air was not fixed. I went down to the front desk and was informed that the air was out fo the entire tier of rooms. They assigned us another room. No problem, things happen all the time out of their control. But, I think it could have been handled better. It would have been nice to get a follow up that the A/C could not be fixed and that we were being moved. It also would have been nice to get some help moving our things. They simply dropped off a luggage cart at the door. Needless to say, packing up your room at 11PM and moving was not ideal. That was our only complaint. The hotel is immaculate and the staff are very nice.

6

Alecia

Dec 7, 2024

·

Stayed 2 nights

There was terrible water pressure and no hot water. Liked the staff and property but will not stay again because of the that.

2

Jenny

Apr 17, 2025

·

Stayed 3 nights

Paid extra for 'city' view, but it tured out that we are facing a garage structure. The front desk told us that it used to be a nice city view, but next door started the construction and blocked the view. If that were the case, then they should not charge extra for a view which is no longer there. Another issue is that we were over-charged for parking. I've called their Finance twice and left 2 messages, but it has been a week, no one ever called back.

8

John

Mar 14, 2025

·

Stayed 1 night

Room was very small

10

Robert

Aug 25, 2025

·

Stayed 2 nights

The staff was awesome, especially at the front desk. Super friendly and easy to talk to. I had an A/C problem the first night, and they moved me immediately without me even asking, and even went up to the new room to make sure the A/C and everything else was acceptable before giving me the key. Breakfast was great, and the bartenders at St Julep were easy to talk to and kept my glass full...what more can you ask for.

10

Jenny

Oct 16, 2025

·

Stayed 2 nights

Rooms were more spacious than expected. The photos made it look smaller. Temperature was easy to adjust. Mini bar was great and had extras that were nice! Had to request an iron and ironing board - slow service maybe due to the wedding party check-in. Overall great property. Was really inexpensive.

4

Julia

Jun 23, 2024

·

Stayed 2 nights

The rooftop bar is so loud at night. We were in fifth floor and it was constant music until midnight.

10

Stefanie

Nov 23, 2024

·

Stayed 1 night

Great staff , clean, shower pressure sucks, only bad thing.

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Service

Service is widely described as friendly and accommodating, with quick room moves and helpful front desk and valet. Still, there are reports of slow or inattentive responses, overbooking or billing mix-ups, and valet delays.

Related guest reviews

10

Brenda

Nov 9, 2025

·

Stayed 2 nights

Great location - quiet but close to everything. Staff was friendly, helpful and welcoming. Valet team was FABULOUS and kept us on time for our events. Room was spotless, nice coffee service in the lobby - and free bikes to ride around the area. I love that it was so warm and comfortable - not cold and corporate like some hotels.

6

Mallory

May 4, 2025

·

Stayed 1 night

The hotel was in poor condition. Our room had noticeable scuff marks on the walls and bathroom floor, and the carpet at the entrance had large, visible holes. The windows were old and grimy, and the sills were covered in dirt and dust, clearly neglected for some time. The hallway carpet was torn and frayed at the seams, adding to the overall rundown appearance. What made the experience worse was the front desk service in the morning. When I simply asked if I could check out by dropping my keys in the box, I was met with a rude, condescending response. I had interrupted a personal conversation. After answering me curtly, she actually apologized to her conversation partner—as if I was the inconvenience. Also, the evening we stayed I asked for an extra blanket around 930pm, because the duvet is more like a thick sheet, and did not get a response until 730am when we were ready to check out. Overall, this was a very disappointing experience, especially for a Kimpton property. I would not stay here again and wouldn’t recommend it. There are surely much better hotel options in the Buckhead area.

10

Paisley

Nov 18, 2024

·

Stayed 1 night

I have stayed here many times, the staff is always so welcoming, even more that 5 star hotels. They always text to make sure you have everything you need. Highly recommend and will be back

2

Danielle

Jan 20, 2025

·

Stayed 1 night

I previously stayed at this hotel for a business trip in December for over a week and had an OK experience. I elected to rebook the hotel as it is conveniently located for work. While in my Uber after landing around 10:45pm I received a phone call that they were having an “issue” and needed to book me elsewhere— they would “text me an address shortly” I was already on my way to the hotel and to receive this message at that time of night is entirely unreasonable and unacceptable. I received a text that I was rebooked at a Marriot. This location was no longer convenient for me walking to work. Additionally, upon arrival, this was not a Marriot hotel nor was it the same quality as the Sylvan. The front desk also let me know that this was due to an overbooking. Again, unreasonable and unacceptable to not give me an option on where I would stay or at minimum provide an upgrade. When I responded to the message they agreed that this hotel was not a comparable hotel and also that this was due to overbooking (thanks for lying to begin with). I also requested to have a call from a more senior hotel manager and have yet to receive that. Horrific customer service and experience after a day of travel. I can’t in good faith recommended anyone book this hotel.

10

Randy

Jun 22, 2025

·

Stayed 1 night

Newer, well done hotel. Good value for the area. I had an issue with the room I was assigned. I got a welcome text from the front desk, told them about my concern and they changed my room and upgraded to a larger.room. Staff member Vee was very responsive - friendly at check in and helpful in the switch.

10

Bianca

Jan 6, 2023

·

Stayed 19,358 nights

This is the best staff of any hotel. Super clean and gorgeous and next to Buckhead village. Would stay there again. Amazing

6

Patrick

Jan 20, 2025

·

Stayed 2 nights

Check-in valet parking was awful - front desk & valets seemed to be fighting & they had lost tickets to be able to valet our car. Extortionate pricing at $100 for 2 nights parking on top of a $350 / night room. No water in the room very odd & charged $7 for a small bottle. Nice location, but won’t be back.

4

Jessica

Dec 4, 2022

·

Stayed 1 night

3 people at the front desk hanging out when we arrived, they allowed a line to build up before saying “oh is anyone helping you?” The room was missing many typical things - no remote, no glasses or wine key, when asked they didn’t provide. Front desk seemed to lack care for guests needs. Bellman handed us a cart but didn’t help and it was covered in pet hair. The Kimpton vibe is usually amazing and this was just bleh. If the staff was more focused on delivering good service to guests, it would be a good spot but I’d recommend another place until they improve. Decor nice, beds comfy, quiet in the evening but the service just ruined it.

10

Robert

Aug 25, 2025

·

Stayed 2 nights

The staff was awesome, especially at the front desk. Super friendly and easy to talk to. I had an A/C problem the first night, and they moved me immediately without me even asking, and even went up to the new room to make sure the A/C and everything else was acceptable before giving me the key. Breakfast was great, and the bartenders at St Julep were easy to talk to and kept my glass full...what more can you ask for.

6

Austin

Jul 16, 2025

·

Stayed 3 nights

Front desk wasn’t that attentive or explaining of all the events and amenities they had to offer.

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Location

Convenient Buckhead location, walkable to Buckhead Village, shops, restaurants, and the theatre. A few guests noted nearby construction and area obstacles.

Related guest reviews

10

Melinda

Aug 12, 2023

·

Stayed 3 nights

Staff was great as was the room, however they are doing construction next to the hotel and they started at 7am.

10

Patrick

Jul 7, 2025

·

Stayed 2 nights

Nice area. Close to restaurants and shops. Nice rooftop bar

10

Brenda

Nov 9, 2025

·

Stayed 2 nights

Great location - quiet but close to everything. Staff was friendly, helpful and welcoming. Valet team was FABULOUS and kept us on time for our events. Room was spotless, nice coffee service in the lobby - and free bikes to ride around the area. I love that it was so warm and comfortable - not cold and corporate like some hotels.

10

Dave

Aug 18, 2025

·

Stayed 1 night

Unexpected stay in Atlanta after a flight home got cancelled. Decided to stay in Buckhead for the night. This hotel was a short walk to Buckhead Village where we planned to have dinner. Older property but updated and well maintained. Friendly staff and reasonably priced. Did not utilize amenities but seemed decent. Nice garden connected to restaurant.

8

Melissa

Jul 24, 2025

·

Stayed 1 night

Very friendly and welcoming staff! Great to have a dog friendly hotel option for our senior pup. Only thing that would have been nice would be some green space for him to go potty. Great location in the middle of Buckhead with shops and restaurants!

10

Q

Apr 7, 2025

·

Stayed 2 nights

Nicely located for anything. Mall is close. Parks are close. Dining is walkable. Even went to a yoga class right around the corner!

10

Alice

Mar 22, 2024

·

Stayed 3 nights

Beautiful accommodations. We were able to walk to shopping and dining nearby. Very convenient. Would love to stay here again when visiting Atlanta.

10

Debora

Nov 15, 2023

·

Stayed 7 nights

Friendly staff, nice interiors, convenient location

10

James

Jan 24, 2024

·

Stayed 3 nights

I've stayed here many times and will continue to return. It is close to rests and shops in Buckhead Village and the hotel has great amenities. Worth the Uber into the city each morning...

6

Ryan

Apr 20, 2025

·

Stayed 1 night

Not super convenient, lots of fences and construction going on in the area.

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Dining

On-site options (The Betty and the rooftop bar) receive many positives for breakfast, drinks, and convenience. Experiences vary, with some complaints about closures or limited hours, high prices, and uneven food or bar service.

Related guest reviews

8

Colleen

May 5, 2025

·

Stayed 1 night

Hotel is decent but pricey for what the room offers. Bar prices are pretty high. Overall great stay.

10

Johnathan

Dec 8, 2023

·

Stayed 2 nights

This was a great stay overall. Very clean ! Walking distance for a lot of shopping and eating. Both restaurants onsite are very nice. An to cap it all off the front desk staff were all amazing and professional! Definitely staying here again

6

Marie-Christine

Apr 27, 2025

·

Stayed 1 night

Convenient location in Buckhead near several shopping and dining establishments. Room layout and furnishings are nice, however we had multiple annoyances during our stay that indicate that service could be improved : no water pressure in shower and bathroom faucet, no additional toilet paper in-room at check in, one lamp wouldn’t turn on, confusing signage to get to the valet parking area. We arrived at 9pm on a stormy Friday night and were told that the restaurant was closed for a private event, that there was no room service, and that the only way we could get food is order directly from the bar upstairs. We went upstairs and it was total mayhem: no room so sit, loud music and overwhelmed staff (again at 9pm). When we went back downstairs to inquire if there was any other way to get food to our room, we were told Uber Eats was our only option. We ordered and waited in the lobby, which was very loud as some alarm kept on ringing on and off. This wasn’t the quiet night in we were looking for. All in all the experience didn’t meet my expectations as a Kimpton brand loyal customer and service was miles away from what we’ve encountered recently at The Shane in Midtown Altanta, a property I would warmly recon over this one.

10

bradley

Dec 5, 2022

·

Stayed 1 night

Place is great Cool vibe Clean Great bars and restaurant

10

Robert

Aug 25, 2025

·

Stayed 2 nights

The staff was awesome, especially at the front desk. Super friendly and easy to talk to. I had an A/C problem the first night, and they moved me immediately without me even asking, and even went up to the new room to make sure the A/C and everything else was acceptable before giving me the key. Breakfast was great, and the bartenders at St Julep were easy to talk to and kept my glass full...what more can you ask for.

6

Lacee

Sep 22, 2024

·

Stayed 1 night

No room service or restaurant on Monday.

8

Samuel

Aug 23, 2024

·

Stayed 3 nights

Overall a great property. Kimpton’s rarely disappoint. The grounds were lovely and the interior was tastefully done as well. The rooftop bar was a bit disappointing. Decor and furnishing were bland and no view to speak of. The breakfast in the Betty was fine with the exception of the 1 slice of toast for $7!! Dinner was disappointing. Food was served cool and bland. $50/night KochWould definitely stay again.

10

David

Jul 14, 2025

·

Stayed 1 night

The staff was very hospitable. Front desk offered us the same rate as the garage to valet, very polite. We got a drink credit as well since we were not able to make the bar. We want to come back to see the rooftop bar St. Julip. The food at The Betty restaurant was good. We had an issue with one server but the manager was very professional and addressed all our concerns. Kimpton is a high quality chain!

10

ingrid

Oct 12, 2025

·

Stayed 2 nights

Lovely hotel. Really comfy and pretty. The Betty restaurant however serves terrible food. Otherwise great spot to stay at when in ATL.

10

Latasha

Jul 1, 2025

·

Stayed 2 nights

The property is in the perfect location. Very clean and well maintained I enjoyed the food on the roof top bar and the late check out.

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Month	Average price
January	$167
February	$167
March	$163
April	$195
May	$160
June	$191
July	$168
August	$138
September	$174
October	$174
November	$146
December	$134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $174	3 $165
4 $159	5 $203	6 $244	7 $223	8 $160	9 $201	10 $209
11 $174	12 $172	13 $207	14 $203	15 $171	16 $179	17 $185
18 $182	19 $213	20 $206	21 $197	22 $180	23 $193	24 $225
25 $185	26 $197	27 $216	28 $197	29 $172	30 $177	31 $179

Kimpton Sylvan Atlanta - Buckhead by IHG

Prices for Kimpton Sylvan Atlanta - Buckhead by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Garden View

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Accessible (Communications)

Premium Room, 1 King Bed, City View

Premium Room

Room, 1 King Bed with Sofa Bed, Mobility Accessible (Accessible Tub)

Premium Room, 1 King Bed

Premium Room, 1 King Bed, Garden View

Room, 2 Queen Beds, Accessible (Communications)

Premium Room, 2 Queen Beds

Room, 1 King Bed

Room (Essential)

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Accessible (Communications)

Guest reviews of Kimpton Sylvan Atlanta - Buckhead by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kimpton Sylvan Atlanta - Buckhead by IHG

Considering this hotel for your Atlanta trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $239	19 $158
20 $151	21 $194	22	23	24 $146	25 $135	26 $252
27 $131	28 $175	29 $207	30 $174