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The Opus Westchester, Autograph Collection

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409 $

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The Opus Westchester, Autograph Collection - Zimmer

The Opus Westchester, Autograph Collection - Zimmer

The Opus Westchester, Autograph Collection - Rezeption

The Opus Westchester, Autograph Collection - Pool

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From

409 $

/ Nacht

Über diese Unterkunft

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Innenpool, Dampfbad und Fitnessbereich (rund um die Uhr geöffnet). Dies...

Annehmlichkeiten

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Innenpool, Dampfbad und Fitnessbereich (rund um die Uhr geöffnet). Dieses Hotel bietet auch kostenloses WLAN, ein Hochzeitsservice und ein Fernseher im öffentlichen Bereich.

Annehmlichkeiten für Geschäftsreisende

Zum Angebot gehören ein rund um die Uhr geöffnetes Businesscenter, ein Express-Check-out und ein Textilreinigungsservice. Für Veranstaltungen beherbergt dieses Hotel 6 Tagungsräume.

Gastronomie

Lass dir portugiesische Küche im Kanopi schmecken, einem der 3 Restaurants dieses Hotels. Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Ein nach Wunsch zubereitetes Frühstück wird unter der Woche von 06:30 Uhr bis 10:00 Uhr und am Wochenende von 07:00 Uhr bis 13:00 Uhr gegen Gebühr angeboten.

Zimmer

Fühl dich in einem der 146 Zimmer, die Kühlschrank und einen Flachbildfernseher bieten, wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es sind eigene Badezimmer mit Badewannen und Duschen (separat) vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.

Standort

The Opus Westchester, Autograph Collection in White Plains ist nur eine 2-minütige Fahrt von Westchester County Center und 9 Minuten von Lyndhurst Mansion entfernt. Dieses Hotel im luxuriösen Stil ist 0,9 km von Pace University School of Law und 1,2 km von The Westchester Mall (Einkaufszentrum) entfernt.

Was ist in der Nähe?

Pace University School of Law(0.6 Meilen)
White Plains Hospital Center(0.6 Meilen)
The Westchester Mall (Einkaufszentrum)(0.7 Meilen)
Westchester County Center(0.7 Meilen)
Bowlero White Plains(0.9 Meilen)
Manhattanville College(1.3 Meilen)
Greenburgh Public Library(2.7 Meilen)
Purchase College(2.8 Meilen)
Cudner-Hyatt House Complex(3.9 Meilen)
Captain Lawrence Brewing Company(4.2 Meilen)
Neuberger Museum of Art (Kunstmuseum)(4.3 Meilen)
Performing Arts Center at Purchase College(4.7 Meilen)
New York Medical College(5.1 Meilen)
Westchester Medical Center(5.6 Meilen)
Capitol Theatre(6.1 Meilen)
Flughafen Westchester Co. (HPN)(7.6 Meilen)
Flughafen LaGuardia (LGA)(29.5 Meilen)
Flughafen Teterboro (TEB)(37.5 Meilen)
Flughafen John F. Kennedy Intl. (JFK)(33.8 Meilen)

Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Parkservice

Standort

3 Renaissance Square, White Plains, New York, USA

Pace University School of Law (0.6 Meilen)

White Plains Hospital Center (0.6 Meilen)

The Westchester Mall (Einkaufszentrum) (0.7 Meilen)

Westchester County Center (0.7 Meilen)

Bowlero White Plains (0.9 Meilen)

Manhattanville College (1.3 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

6

Deluxe-Zimmer, 2 Queen-Betten (Hearing Accessible)

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Premier-Zimmer, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer, 1 King-Bett (Mobility Accessible, Tub)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 3

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer, 2 Queen-Betten (Mobility Accessible, Roll-In Shower)

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer, 1 King-Bett (Hearing Accessible)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 3

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer, 2 Queen-Betten (Mobility/Hearing Access, Roll-In Shwr)

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

7

Deluxe-Zimmer, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

5

Executive-Suite, 1 Schlafzimmer

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Suite, 1 Schlafzimmer

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 4

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

6

Deluxe-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 3

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

7

Premier-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 3

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Gästebewertungen zu The Opus Westchester, Autograph Collection

8.3

Sehr gut

Basierend auf 579 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

26%

Paar

34%

Familie

27%

Gruppe

7%

Alleinreisende

3%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im The Opus Westchester, Autograph Collection, loben Reisende durchweg die geräumigen, modernen Zimmer und die praktische, fußläufige Lage. Die Meinungen zu Service und Ausstattung gehen jedoch auseinander: herausragende Mitarbeiterinteraktionen werden durch Verzögerungen, Versäumnisse und gelegentliche Wartungsprobleme getrübt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im The Opus Westchester, Autograph Collection, loben Reisende durchweg die geräumigen, modernen Zimmer und die praktische, fußläufige Lage. Die Meinungen zu Service und Ausstattung gehen jedoch auseinander: herausragende Mitarbeiterinteraktionen werden durch Verzögerungen, Versäumnisse und gelegentliche Wartungsprobleme getrübt.

Die Rückmeldungen zum Essen sind sehr unterschiedlich: Einige loben die Mahlzeiten auf dem Zimmer und das Red Horse Restaurant, während andere über schlechte Qualität, langsamen Service, fehlende Bestellungen und unerwartete Gebühren berichten. Die Einrichtungen stoßen auf gemischte Reaktionen: Der Spa erhält viel Lob, während die Temperatur oder das Chlor des Pools, gelegentliche Heizungsausfälle und die Parkgebühren immer wieder zu Beschwerden führen. Insgesamt können Sie ein stilvolles, komfortables Hotel erwarten, das in Bezug auf die Zimmerqualität überzeugt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Spa wird häufig gelobt; der Pool stößt auf gemischte Rückmeldungen bezüglich Temperatur, Chlor und Ausfällen, und der Valet-Parkservice ist für einige bequem, aber teuer.

Ähnliche Gästebewertungen

8

Tenisha

15. Aug. 2023

·

Aufenthalt am 1 Nacht

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

10

Christina

11. Juni 2023

·

Aufenthalt am 1 Nacht

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

10

Lashawn

6. Mai 2024

·

Aufenthalt am 1 Nacht

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

8

Gokhan

26. März 2025

·

Aufenthalt am 1 Nacht

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

10

Alison

15. Jan. 2024

·

Aufenthalt am 2 Nächte

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

6

Allison

22. Feb. 2025

·

Aufenthalt am 1 Nacht

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Simone

21. Juli 2025

·

Aufenthalt am 1 Nacht

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

10

R

12. März 2023

·

Aufenthalt am 1 Nacht

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

10

Joanna

22. Sept. 2024

·

Aufenthalt am 1 Nacht

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Somer

29. Apr. 2024

·

Aufenthalt am 1 Nacht

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Die Zimmer werden oft als sehr sauber und gut gepflegt beschrieben. Einige Gäste bemängelten jedoch Wartungsprobleme in den Gemeinschaftsbereichen und gelegentliche Wartungsprobleme im Zimmer.

Ähnliche Gästebewertungen

10

Luvion

21. Sept. 2025

·

Aufenthalt am 2 Nächte

Clean and modern

Clean and modern

4

Henry

9. Mai 2023

·

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

10

chapman

8. Dez. 2024

·

Aufenthalt am 1 Nacht

The place was clean and comfortable.

The place was clean and comfortable.

10

R

12. März 2023

·

Aufenthalt am 1 Nacht

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

8

Charles F

3. Jan. 2023

·

Aufenthalt am 19.359 Nächte

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

10

Israt

4. März 2024

·

Aufenthalt am 1 Nacht

Spacious and modern. Very clean and peaceful.

Spacious and modern. Very clean and peaceful.

10

Johnny

13. März 2023

·

Aufenthalt am 5 Nächte

Very clean and excellent service from staff.

Very clean and excellent service from staff.

10

Joanna

22. Sept. 2024

·

Aufenthalt am 1 Nacht

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3. Sept. 2023

·

Aufenthalt am 1 Nacht

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

8

kathy

29. Juni 2025

·

Aufenthalt am 3 Nächte

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig und modern mit sehr bequemen Betten, und einige bieten Blick auf die Innenstadt. Einige Gäste erwähnten Lärm, ältere Bettwäsche oder Probleme mit der Temperaturregelung.

Ähnliche Gästebewertungen

6

James

20. Aug. 2023

·

Aufenthalt am 1 Nacht

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

10

Joseph

28. Apr. 2024

·

Aufenthalt am 1 Nacht

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

emmanuel

2. Sept. 2024

·

Aufenthalt am 1 Nacht

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

10

Melissa

14. März 2025

·

Aufenthalt am 1 Nacht

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5. Nov. 2025

·

Aufenthalt am 1 Nacht

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

10

Amy

13. Okt. 2024

·

Aufenthalt am 1 Nacht

super nice beds and super clean property with great food options

super nice beds and super clean property with great food options

10

Joanna

22. Sept. 2024

·

Aufenthalt am 1 Nacht

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Linda

5. Okt. 2025

·

Aufenthalt am 1 Nacht

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

8

Dudmire

3. Sept. 2023

·

Aufenthalt am 1 Nacht

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

10

Karen

19. Okt. 2024

·

Aufenthalt am 2 Nächte

The rooms were large and comfortable.

The rooms were large and comfortable.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Viele beschreiben das Personal als freundlich und aufmerksam, aber es gibt immer wieder Beschwerden über langsamen oder verzögerten Check-in, Abrechnungsfehler, mangelnde Nachverfolgung und einige unprofessionelle Interaktionen an der Rezeption oder beim Valet-Service. Fehler beim Zimmerservice und langsamer Restaurantservice wurden ebenfalls festgestellt.

Ähnliche Gästebewertungen

10

Joaquin

4. Aug. 2024

·

Aufenthalt am 3 Nächte

Great property and outstanding service.

Great property and outstanding service.

6

Annie

28. Apr. 2024

·

Aufenthalt am 2 Nächte

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

6

Damara

20. Juli 2024

·

Aufenthalt am 1 Nacht

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

10

luise

13. Aug. 2024

·

Aufenthalt am 2 Nächte

all around great staff, property service.

all around great staff, property service.

6

amanda

6. Mai 2024

·

Aufenthalt am 1 Nacht

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

4

Natasha

5. Nov. 2025

·

Aufenthalt am 1 Nacht

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

Linda

5. Okt. 2025

·

Aufenthalt am 1 Nacht

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

2

Mario

3. Sept. 2023

·

Aufenthalt am 1 Nacht

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

6

Miguel

23. Apr. 2025

·

Aufenthalt am 1 Nacht

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

6

Somer

29. Apr. 2024

·

Aufenthalt am 1 Nacht

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentral gelegen in White Plains mit leichtem Zugang zu Restaurants, Geschäften und dem Bahnhof Metro-North. Praktisch für Städtereisen und lokale Aktivitäten.

Ähnliche Gästebewertungen

10

Christina

11. Juni 2023

·

Aufenthalt am 1 Nacht

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

8

Yanelsi

14. Juni 2024

·

Aufenthalt am 3 Nächte

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

10

Joseph

28. Apr. 2024

·

Aufenthalt am 1 Nacht

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

Sharon

7. Sept. 2025

·

Aufenthalt am 3 Nächte

Beautiful hotel. Great location.

Beautiful hotel. Great location.

10

Alison

15. Jan. 2024

·

Aufenthalt am 2 Nächte

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

10

Marc

5. Aug. 2024

·

Aufenthalt am 2 Nächte

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10

Melissa

14. März 2025

·

Aufenthalt am 1 Nacht

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

8

Antoniette

13. Jan. 2024

·

Aufenthalt am 1 Nacht

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Joanna

22. Sept. 2024

·

Aufenthalt am 1 Nacht

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3. Sept. 2023

·

Aufenthalt am 1 Nacht

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Die Qualität des Essens reicht von ausgezeichnetem Essen auf dem Zimmer und im Red Horse bis hin zu schlechten oder ungenießbaren Gerichten, wobei langsamer oder falscher Service gemeldet wird. Mehrere Gäste erwähnten auch zusätzliche Gebühren und Probleme bei der Abrechnung des Frühstücks.

Ähnliche Gästebewertungen

8

Tenisha

15. Aug. 2023

·

Aufenthalt am 1 Nacht

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

8

Yanelsi

14. Juni 2024

·

Aufenthalt am 3 Nächte

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

6

Allison

22. Feb. 2025

·

Aufenthalt am 1 Nacht

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Bernard

17. Mai 2023

·

Aufenthalt am 1 Nacht

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

10

Melissa

14. März 2025

·

Aufenthalt am 1 Nacht

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5. Nov. 2025

·

Aufenthalt am 1 Nacht

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

David

20. Dez. 2023

·

Aufenthalt am 1 Nacht

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

8

Antoniette

13. Jan. 2024

·

Aufenthalt am 1 Nacht

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Ricardo

16. Feb. 2025

·

Aufenthalt am 1 Nacht

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

6

Somer

29. Apr. 2024

·

Aufenthalt am 1 Nacht

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

ODell

21. Juli 2026

·

Aufenthalt am 2 Nächte

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

10

Abraham

22. Juni 2026

·

Aufenthalt am 1 Nacht

Highly recommend. Clean and awesome staff!!

Highly recommend. Clean and awesome staff!!

10

Donnett

15. Juni 2026

·

Aufenthalt am 1 Nacht

Clean room

Clean room

4

Cecil

25. Mai 2026

·

Aufenthalt am 1 Nacht

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

10

Andrea

23. Mai 2026

·

Aufenthalt am 1 Nacht

So luxurious and clean! Wish I was there on vacation and not just for work.

So luxurious and clean! Wish I was there on vacation and not just for work.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 01:00

Vor 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $775
20 $399	21 $997	22 $1.482	23	24 $422	25 $659	26 $1.164
27 $258	28 $351	29 $1.410	30 $1.029

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 21 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder und einem Sicherheitssystem ausgestattet

Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
Kontaktloser Check-out ist verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 6 USD bis 30 USD pro Person
Gebühr für den Parkservice: 35 USD pro Tag
Gebühr für Haustiere: 150 USD pro Haustier, pro Aufenthalt
Assistenztiere sind von den Gebühren ausgenommen
Nutzungsgebühr für das Zusatzbett: 40 USD pro Nacht

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.