Terrasse Hotel Playa del Carmen
From
37 US$
/nat
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From
37 US$
/nat
Om dette overnatningssted
Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom en udendørs pool. Dette hotel i art deco-stil tilbyder desuden gratis trådløs internetadgang, fælles stue og hjælp med udflugter/billetter.
Faciliteter
Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom en udendørs pool. Dette hotel i art deco-stil tilbyder desuden gratis trådløs internetadgang, fælles stue og hjælp med udflugter/billetter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en døgnåben reception, en flersproget medarbejderstab og bagageopbevaring. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt).
Værelser
Føl dig hjemme i et af de 22 aircondition-afkølede værelser, der indeholder minibar og smart-tv. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og digitale kanaler sørger for underholdningen. Badeværelserne har bruser og hårtørrer.
Lokation
Med et ophold ved Terrasse Hotel Playa del Carmen i Playa del Carmen (Luis Donaldo Colosio) er du kun fem minutters kørsel fra Offentlig strand 88 og Gran Coyote Golf. Dette hotel ligger 2,7 km fra Punta Esmeralda Strand og 6,7 km fra Playa Xcalacoco.
I nærheden
Mamitas Strand(0.5 mil)
Guadalupe kirken(0.6 mil)
Coco Beach(0.6 mil)
Super Chedraui Selecto Avenida 10(0.6 mil)
Quinta Avenida(0.7 mil)
Playa del Carmen Main Beach(0.7 mil)
Mario Villanueva Madrid(0.7 mil)
Playa Avenida Colosio(0.7 mil)
Offentlig strand 88(0.8 mil)
Quinta Alegría Shoppingcenter(0.9 mil)
Punta Esmeralda Strand(1 mil)
Calle Corazón(1.1 mil)
Calle 12(1.1 mil)
Pier Navega(1.1 mil)
Nuestra Senora del Carmens katolske kirke(1.2 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(23 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(35 mil)
Tulum Intl. Lufthavn (TQO)(66.2 mil)
Transport til/Fra lufthavn
Elevator
Flersproget personale
Sikkerhedsboks
Håndklæder
Opbevaring af bagage
Lokation
Avenida 10 entre calle 56 y 58, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Mamitas Strand (0.5 mil)
Guadalupe kirken (0.6 mil)
Coco Beach (0.6 mil)
Super Chedraui Selecto Avenida 10 (0.6 mil)
Quinta Avenida (0.7 mil)
Playa del Carmen Main Beach (0.7 mil)
Værelsesmuligheder
7
Premium-dobbeltværelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
237 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Premium-dobbeltværelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
237 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
10
Deluxe-dobbeltværelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
237 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
9
Deluxe-dobbeltværelse - 1 queensize-seng
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
188 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
12
Deluxe-dobbeltværelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
237 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Terrasse Hotel Playa del Carmen
8.1
Meget god
Baseret på 225 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Terrasse Hotel Playa del Carmen fremhæver anmeldelserne god værdi i et roligere område nær Fifth Avenue, med en behagelig tagterrasse og pool, enkle værelser og en gåtur til stranden og det centrale natteliv.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Terrasse Hotel Playa del Carmen fremhæver anmeldelserne god værdi i et roligere område nær Fifth Avenue, med en behagelig tagterrasse og pool, enkle værelser og en gåtur til stranden og det centrale natteliv.
Personalet roses gentagne gange for at være imødekommende, opmærksomt og hjælpsomt. Almindelige ulemper inkluderer hårde senge, gadestøj eller hunde, og lejlighedsvise vedligeholdelses- eller rengøringsproblemer, samt en restaurant på stedet, der kan være uregelmæssig, og mangel på privat parkering på trods af nogle beskrivelser. Forvent et simpelt, budgetvenligt ophold, der passer til rejsende, der prioriterer værdi og rolige omgivelser frem for fuld service.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Tagterrassen og poolen er ofte et højdepunkt, men nogle gæster bemærkede koldt eller beskidt vand og larm sent om natten, og elevatoren kan være langsom. Der er ingen privat parkering; man benytter i stedet parkering i gaden.
Relaterede gæsteanmeldelser
4
HECTOR RUBEN
14. aug. 2023
·
Overnattede 2 nætter
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
10
LiLiane
27. dec. 2023
·
Overnattede 1 nat
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19. dec. 2023
·
Overnattede 2 nætter
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
TIXIAN
12. dec. 2022
·
Overnattede 1 nat
Good enough to stay for one night. Parking was not guaranteed though
Good enough to stay for one night. Parking was not guaranteed though
2
Daniel
1. feb. 2025
·
Overnattede 5 nætter
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Dale
24. jan. 2024
·
Overnattede 1 nat
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
10
Jose
5. aug. 2023
·
Overnattede 1 nat
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
8
Jordan
27. jan. 2024
·
Overnattede 9 nætter
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Jesus
30. nov. 2025
·
Overnattede 4 nætter
Falta estacionamiento y restaurante son basicos lo demas bien
Falta estacionamiento y restaurante son basicos lo demas bien
4
Timothy M
1. feb. 2025
·
Overnattede 12 nætter
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Tilbagemeldinger om renligheden er blandede: mange rapporterer meget rene værelser og regelmæssig rengøring, mens andre nævner skimmel, lugt, insekter og slidte eller dårligt vedligeholdte badeværelser og armaturer.
Relaterede gæsteanmeldelser
8
Michel
6. nov. 2022
·
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
10
CJ
31. jul. 2023
·
Overnattede 1 nat
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
10
Timothy
29. feb. 2024
·
Overnattede 7 nætter
Awesome staff, clean hotel, will definitely stay there again!
Awesome staff, clean hotel, will definitely stay there again!
10
JACK
19. dec. 2023
·
Overnattede 2 nætter
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
10
Juan Carlos
5. dec. 2023
·
Overnattede 1 nat
Instalaciones limpias y confortables, buen ubicación
Instalaciones limpias y confortables, buen ubicación
2
Daniel
1. feb. 2025
·
Overnattede 5 nætter
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Victoria
17. aug. 2025
·
Overnattede 1 nat
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
paola crystal jimenez
29. aug. 2023
·
Overnattede 1 nat
Todo muy limpio y la recepcionista muy amable
Todo muy limpio y la recepcionista muy amable
6
Ilja
7. nov. 2025
·
Overnattede 5 nætter
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
4
Timothy M
1. feb. 2025
·
Overnattede 12 nætter
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er enkle, men flere gæster fandt sengene hårde eller bløde og bemærkede støj fra hunde eller tagterrassen. Lejlighedsvise vedligeholdelsesproblemer inkluderer AC-lækager, lavt vandtryk og låseproblemer med dørene.
Relaterede gæsteanmeldelser
6
aka
8. apr. 2024
·
Overnattede 1 nat
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
10
Ian
14. apr. 2025
·
Overnattede 9 nætter
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
8
Jenni
12. mar. 2023
·
Overnattede 4 nætter
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
6
Robin
3. feb. 2025
·
Overnattede 3 nætter
The rooms are small and the bed is not comfortable. It’s very basic.
The rooms are small and the bed is not comfortable. It’s very basic.
8
Jose
2. jan. 2024
·
Overnattede 4 nætter
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
10
Doris
5. apr. 2024
·
Overnattede 5 nætter
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
6
Paula
7. apr. 2024
·
Overnattede 2 nætter
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27. jan. 2024
·
Overnattede 9 nætter
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10. apr. 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
6
Ilja
7. nov. 2025
·
Overnattede 5 nætter
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
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Service
Servicen roses gennemgående for at være venlig, opmærksom og hjælpsom i receptionen og rengøringen. Nogle anmeldelser nævner uafklarede problemer eller problemer med fakturering.
Relaterede gæsteanmeldelser
2
Ebony
4. feb. 2024
·
Overnattede 7 nætter
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
10
CJ
31. jul. 2023
·
Overnattede 1 nat
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
6
Eduardo
4. mar. 2024
·
Overnattede 3 nætter
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
10
LiLiane
27. dec. 2023
·
Overnattede 1 nat
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
mitchell
8. feb. 2025
·
Overnattede 7 nætter
Great staff, nice quiet hotel.
Great staff, nice quiet hotel.
10
Claudia
31. dec. 2022
·
Overnattede 19.356 nætter
Hard working friendly staff.
Hard working friendly staff.
10
Dale
24. jan. 2024
·
Overnattede 1 nat
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
8
Michelle
6. apr. 2025
·
Overnattede 4 nætter
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
10
Victoria
17. aug. 2025
·
Overnattede 1 nat
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
Tyler
23. sep. 2025
·
Overnattede 1 nat
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
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Lokation
Et roligere sted nord for centrum nær Fifth Avenue og restauranter, hvor mange gæster føler sig trygge. Stranden og det livligere natteliv kræver en længere gåtur, og nogle bemærker byggeri og gøende hunde i området.
Relaterede gæsteanmeldelser
10
Sebastien
26. jul. 2025
·
Overnattede 1 nat
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
8
Kaleph
25. nov. 2025
·
Overnattede 3 nætter
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
10
Victor
22. jul. 2024
·
Overnattede 1 nat
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
8
Jessica
21. sep. 2022
·
Overnattede 4 nætter
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
10
Laura
8. mar. 2025
·
Overnattede 5 nætter
Lovely!!Not far from the restaurants and the beach.
Lovely!!Not far from the restaurants and the beach.
10
Andy
27. dec. 2024
·
Overnattede 3 nætter
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
6
Paula
7. apr. 2024
·
Overnattede 2 nætter
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27. jan. 2024
·
Overnattede 9 nætter
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10. apr. 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
10
Eboni
6. sep. 2023
·
Overnattede 25 nætter
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
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Spisning
Flere gæster nød caféen/restauranten på stedet til morgenmad, pizza og kaffe, men et par rapporterede lukninger, begrænsede muligheder eller uventede gebyrer. Generel feedback om spisning er uregelmæssig.
Relaterede gæsteanmeldelser
10
LiLiane
27. dec. 2023
·
Overnattede 1 nat
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19. dec. 2023
·
Overnattede 2 nætter
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
Ariyon
3. jan. 2024
·
Overnattede 4 nætter
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
10
Dale
24. jan. 2024
·
Overnattede 1 nat
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
4
Aaron
31. jan. 2024
·
Overnattede 1 nat
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
10
SARAH
11. aug. 2022
·
Overnattede 3 nætter
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
8
Jordan
27. jan. 2024
·
Overnattede 9 nætter
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
10
Eboni
6. sep. 2023
·
Overnattede 25 nætter
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
6
Mohammed
26. feb. 2024
·
Overnattede 1 nat
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
4
Timothy M
1. feb. 2025
·
Overnattede 12 nætter
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
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10
antonio
9. jul. 2026
·
Overnattede 3 nætter
all great
all great
6
Kendrah
17. jun. 2026
·
Overnattede 4 nætter
The hotel is not 4-star condition. Continental breakfast was served at a hotel 2 blocks away. Reception did not know it was included. Staff is pleasant and hospitable. Pool is nice and roof top offers comfortable seating arrangement. AC struggled at times and the balcony light did not turn off. It's an okay hotel. For the price, there are plenty of options all over Playa del Carmen.
The hotel is not 4-star condition. Continental breakfast was served at a hotel 2 blocks away. Reception did not know it was included. Staff is pleasant and hospitable. Pool is nice and roof top offers comfortable seating arrangement. AC struggled at times and the balcony light did not turn off. It's an okay hotel. For the price, there are plenty of options all over Playa del Carmen.
10
Karina del Carmen
3. jun. 2026
·
Overnattede 4 nætter
Excelente atención del Personal, la habitación muy bien.
Excelente atención del Personal, la habitación muy bien.
8
Floyd
1. jun. 2026
·
Overnattede 1 nat
Good value for a boutique property located walking distance to the beaches. NOTE: Be careful about parking if you self-drive as you can get a ticket since there are no designated parking spaces and the local police will ticket your vehicle AND remove the plate from the vehicle! This can disrupt your trip as you need to spend your time to visit a local govt department to pay fees to retrieve your license plate 😖
Good value for a boutique property located walking distance to the beaches. NOTE: Be careful about parking if you self-drive as you can get a ticket since there are no designated parking spaces and the local police will ticket your vehicle AND remove the plate from the vehicle! This can disrupt your trip as you need to spend your time to visit a local govt department to pay fees to retrieve your license plate 😖
10
Gustavo
8. maj 2026
·
Overnattede 1 nat
La atención y las condiciones de la propiedad.
La atención y las condiciones de la propiedad.
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november 2026
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Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-02: 27.793262422065737USD
- 2026-11-03: 27.708998368749622USD
- 2026-11-04: 27.997975595960618USD
- 2026-11-05: 27.708998368749622USD
- 2026-11-06: 27.708998368749622USD
- 2026-11-07: 31.08037518258095USD
- 2026-11-08: 27.744454061756137USD
- 2026-11-09: 27.997975595960618USD
- 2026-11-10: 29.297562702569966USD
- 2026-11-11: 29.297562702569966USD
- 2026-11-12: 31.152050065622333USD
- 2026-11-13: 29.091081542539598USD
- 2026-11-14: 29.000545297155384USD
- 2026-11-15: 30.526050747919086USD
- 2026-11-16: 29.297562702569966USD
- 2026-11-17: 29.297562702569966USD
- 2026-11-18: 29.297562702569966USD
- 2026-11-19: 29.297562702569966USD
- 2026-11-20: 29.000545297155384USD
- 2026-11-21: 31.152050065622333USD
- 2026-11-22: 29.297562702569966USD
- 2026-11-23: 29.297562702569966USD
- 2026-11-24: 29.297562702569966USD
- 2026-11-25: 31.065196946964267USD
- 2026-11-26: 29.297562702569966USD
- 2026-11-27: 31.04375078462601USD
- 2026-11-28: 31.04375078462601USD
- 2026-11-29: 31.065196946964267USD
- 2026-11-30: 29.297562702569966USD
- 2026-12-01: 29.297562702569966USD
- 2026-12-02: 28.73168557683945USD
- 2026-12-03: 30.355891146240236USD
- 2026-12-04: 30.366614227409364USD
- 2026-12-05: 30.366614227409364USD
- 2026-12-06: 31.152050065622333USD
- 2026-12-07: 31.152050065622333USD
- 2026-12-08: 31.152050065622333USD
- 2026-12-09: 31.247455204067233USD
- 2026-12-10: 31.152050065622333USD
- 2026-12-11: 31.152050065622333USD
- 2026-12-12: 31.152050065622333USD
- 2026-12-13: 31.247455204067233USD
- 2026-12-14: 31.03517317276001USD
- 2026-12-15: 31.247455204067233USD
- 2026-12-16: 31.247455204067233USD
- 2026-12-17: 31.247455204067233USD
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- 2026-12-19: 31.247455204067233USD
- 2026-12-20: 31.12765654883385USD
- 2026-12-21: 66.00900145141603USD
- 2026-12-22: 64.92841856224061USD
- 2026-12-23: 66.00900145141603USD
- 2026-12-24: 65.33532835557938USD
- 2026-12-25: 66.00900145141603USD
- 2026-12-26: 67.8466492263794USD
- 2026-12-27: 66.00900145141603USD
- 2026-12-28: 68.04557645771027USD
- 2026-12-29: 68.5452319459343USD
- 2026-12-30: 67.9222439628792USD
- 2026-12-31: 68.6912944724083USD
- 2027-01-01: 66.00900145141603USD
- 2027-01-02: 64.29229331188202USD
Dette overnatningssted tilbyder transport fra lufthavnen (kan medføre tillægsgebyr). Gæster, som vil arrangere transport, skal kontakte overnatningsstedet 48 timer før ankomst via kontaktoplysningerne i reservationsbekræftelsen. Gæster skal gennemføre registrering online via et sikkert link inden ankomst.Gæster bedes om at give overnatningsstedet et kopi af deres statsudstedet billede-ID inden ankomst.
Gæster modtager en e-mail med indtjekningsinstruktioner inden for 24 timer inden ankomst. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for lufthavnstransport: 2500 MXN pr. køretøj (varighed: retur, maks. antal personer: 4)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Transport til/Fra lufthavn
Elevator
Flersproget personale
Sikkerhedsboks
Håndklæder
Opbevaring af bagage
Serviceydelser
Elevator
Flersproget personale
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
24-Hour Front Desk
Proposal/Romance Packages Available
Tours/Ticket Assistance
Well-Lit Path to Entrance
Parkering
Transport til/Fra lufthavn
Airport Transportation (surcharge)
Internet
Gratis wi-fi
Generelt
Håndklæder
Beach Sun Loungers
Coffee/Tea in Common Areas
Shared Microwave
Water Dispenser
Not Wheelchair Accessible
Elevator Access (Wheelchair Accessible)
Aktiviteter
Udendørs møbler
Pool Sun Loungers
Rooftop Terrace
Spa Services (on site)