Winds Hotel at Crosswinds Casino

Hotel was very clean and inviting. Great that they had free car service to the casino and back. Good hot breakfast. Will defiantly be staying here again.

Room and check in was good. Couple things had issues that should not be. No toaster for breakfast, water fountain filler broken, gym just 2 machines and a lot of empty space. Little annoying things that should not be, but would stay here again as I would not expect that to be a future issue.

Newer hotel, convenient location, friendly staff. Typical hot hotel breakfast, shuttle to casino , no pool. But great priced and would stay again.

Food was the same every day very bland and advertise pool and workout area no pool and all they had was a treadmill

Shuttle to casino was bert convenient.

Great access off of interstate. Easy on and off. Property has only been open for a month and rooms and facilities were very nice. Fitness room was not open yet. I would stay again.

Very nice and clean. Well lit and good parking. Good location

Quick easy check in, decent breakfast, and friendly staff. There is also a little market inside the hotel, that has a self check out.

Updated rooms/bathrooms. Average staff. No exercise facility. No laundry room.

Very clean and modern. Fast and friendly check in. Air conditioner kept the room cool while it was running but as soon as it switched off, it would get stuffy. Complimentary shuttle to the casino was nice.

The front desk staff we encountered were very friendly and efficient. Our room was super clean and spacious, and the bathroom was beautiful!!! We'll definitely be back!

My room had bedbugs. Also on the bathroom floor. I took pictures and videos of the bugs.

Clean!!!

They have bed bugs!!!! Looks really nice.

The hotel and room were very clean, smelled fresh and nice. The bed was surprisingly very comfortable, usually hotel beds are not. The sheets and comforter smelled like they had just been pulled out of the dryer! Shower was great with good water pressure, room was spacious. We had s very nice stay!

Amazingly clean and budget friendly

Very clean hotel.

The room was spacious and very clean. Love the bathrooms here with the large showers. Comfortable beds with extra pillows. The area the hotel is in is very quiet and felt very safe. This was our first time here, and we were quite happy with our choice.

The room was clean, the staff was great, the bed was comfy!

Bright and clean

Would definitely stay here again. Room was spacious and clean. Bed was a little on the firmer side but wasn’t terrible. No microwave in room. Breakfast was pretty good and had a nice variety. Casino is not attached to the hotel, it states that it is within walking distance but it was more than I would’ve wanted to walk (especially due to weather-heat, rain, etc and if I had won a large sum of money). Overall, not a bad place to stay for the price.

I thought I'd give this one a try as I'd never stayed here before, but I don’t know that I'll be back. Broken latch from room door found on bathroom counter, thankfullythe deadbolt still worked. Wi-fi was not a reliable connection and blocked select traffic. Some of the breakfast items were pulled early which is annoying to just the sausage and eggs just dumped in the trash at 9am. Casino appeared to be 99% slots, but the place was crowded and smoky on a Wednesday night. No real restaurant, just counter service right in the smoking area.

Everything was Good, they just need microwaves in the rooms !!

I called ahead to get information and the lady was trying to turn it into an argument. I stayed patient and polite but she was just rude and disrespectful! I think it was the same lady but she hadn't changed her password for DAYS until she HAD to when I was trying to check in. You need to train your people better. But the man who plays ESO is very polite and knowledgable he read like the polar opposite to that other person! It was difficult to have someone at the desk, it took time for someone to come from the back to come help. (Again the ESO guy was the best of them, even while I'm back here far me and can't out to help me!) The WiFi is a JOKE and what they say it is could be considered FALSE ADVERTISING! It says 2-5 people can run up to 10 devices. Well I was 1 person in my room near the front desk and I couldn't even run 1 device. As in my android phone. As in not being able to send a just-words short text! This is ridiculous! I stayed in other places with way more people and their Wifi was AMAZING! So they cannot use that as an excuse. Especially since this is a very very recently built place near a casino but far from why place to visit by foot. If places like Starbucks and McDonald's and Dunkin donuts can have better WiFi then .... this is a place I want to relax in. The breakfast was good. But I expected more from a casino place. But the room was VERY nice! Housekeeping work their tails off! Roomy and comfy and plugs for devices! It was nice woods view.

The whole hotel was clean. I came out to eat breakfast in my bare feet. My only complaint is we could hear everyone. We could hear the people upstairs walking and the ones next door talking. Other than that, we had a good night's sleep.

Everything was good except bed mattress is too stiff. Hard to sleep in more firm mattress

The room was spacious and very clean. Love the bathrooms here with the large showers. Comfortable beds with extra pillows. The area the hotel is in is very quiet and felt very safe. This was our first time here, and we were quite happy with our choice.

Room was very clean, beds could be a little softer but over all nice. Breakfast could of been better. Over all it was a nice stay. You can hear ever step someone makes for the upper floors. So that sucked kept us up most of the night. I would stay here again, just request 3rd floor.

Best breakfast I've had in a really long time. Everything was new and shiny. Didn't have the little bottles you think of in a hotel, but rather pumps in the shower. Really nice shower too. Still for some reason no night light in the bathroom. That'd be nice. The wifi was also open to anyone (not just guests) which was unique.

Room was excellent, roomy, comfortable and very clean

This was our first time staying at this hotel. We had went to a concert and decided to stay here after. The staff was very helpful. Our room was nice and clean and the beds were a little on the hard side, but I’m OK with . For the most part was very quiet except for our heater in the room kicking off and on it was a little noisy. We shuttled back-and-forth to the casino had very friendly drivers! The continental breakfast was good and the coffee was amazing! Had a great time definitely recommend this place and will stay again!!

Very friendly staff always

Easy check in, great stay

Front desk gal was awesome! Easy check in!

Only concern is staff was away from desk often without a bell or something to call for them.

Room was very clean, staff very nice We unfortunately left a bag in our room and they were great about sending it to us. We really appreciated it

I had left a waterpik machine by accident in the room and the desk person took the time to go into the room to check for it. She didn’t find it there but said she would check further for me. I got a call later the same day saying she had tracked it down and would hold it for me till we could return.

Wonderful the staff is absolutely amazing

The hotel itself was really nice, it was in great shape, and very clean. We did have to try to get the attention of the desk clerk in order to check in, we had to ask for coffee to be put out at breakfast, and we had to ask for the desk clerk to check out. They were however, very friendly. Other than that it really was a pretty good stay.

The first night we checked in wasn’t an issue. Staff was available and they were pleasant. Our second day we had to track down staff to help us. The lady went looking for the front desk clerk, she said he was probably outside smoking. After about 5 mins of searching for him he came to help us. He was very friendly but it was frustrating having to wait for him to come back inside. The stairs leading to the second level were very dirty. It looked like they hadn’t been vacuumed in quite some time. Outside of these two issues our stay was nice. We will return if we go back to the area but hope the staff is available.

Clean and far enough from the interstate to be very quiet. Good hot breakfast. Desk staff very personable.

Great once we found it! Should have been easy, but Apple car play couldn’t seem to find and led us to dirt dead road dead ends! Use google maps!!!

This hotel is not physically connected to the Casino. Transportation is provided, but this is really a side of the highway hotel that happens to be located on the same property as a small casino offering only slots machines and smoke.

Nice and clean, close to the casino and great breakfast in the morning!

Very nice and clean. Well lit and good parking. Good location

Very nice and clean. Easy access to interstate

Staff was friendly. Hotel was very clean. Breakfast was excellent. Location to the casino was very convenient.

Location is super, just far enough away from the city noise.

Right off of I-35. Very clean. Staff was friendly. Apple Maps has the address wrong, so use google maps to navigate to it.

Loved the walk-in shower! Room clean. Only issue was Google maps could not find the address and sent us 16 miles out of our way. We found our way back by using address of the casino

Breakfast was supposed to start at six am but did not start until after eight

I thought I'd give this one a try as I'd never stayed here before, but I don’t know that I'll be back. Broken latch from room door found on bathroom counter, thankfullythe deadbolt still worked. Wi-fi was not a reliable connection and blocked select traffic. Some of the breakfast items were pulled early which is annoying to just the sausage and eggs just dumped in the trash at 9am. Casino appeared to be 99% slots, but the place was crowded and smoky on a Wednesday night. No real restaurant, just counter service right in the smoking area.

The room was very clean, staff was extremely friendly and helpful. There was no ice machine and the second floor. The breakfast was lacking, no flavor, microwaved bacon and eggs were out of a bag or something.

Nice selection for breakfast. Clean room and helpful staff!

We were told that breakfast started at 7, but when I went down at 7:15 there was no one there. I was told that the breakfast lady was late. At 8:15 there was only sausage gravy, no biscuits or anything else and the employee was in the kitchen on her phone and a child was sitting on the counter. My family ended up having to eat elsewhere for breakfast.

Very nice new clean hotel. Hot breakfast items were nice to have (eggs were a little dry but other then that everything was 👍

The property was very clean and the front desk attendant went above and beyond to help us with dinner plans. He impressed us! HOWEVER, the breakfast there was absolutely terrible! There were tea bags out but there was not any hot water. Burnt sausage, and eggs were caked and burned on the bottom from being left on the heat. The staff for the breakfast paid little attention. She was busy in the STAFF ONLY room and cared little about the guests. Also, it was not the quietest property. Walls were very thin and activity above, below, and next door.

Overall a nice stay. Very clean. Breakfast was the issue. Yes went down in the last 1/2 hour but food was not very good and tables were not clean. The person in charge was on the phone. That was the only issue of the stay.

The king size bed room was wonderful. It was clean, updated, great bathroom, and wonderful working AC. I breakfast was basic-- cereal, biscuit and gravy, sausage, eggs, breads, bagels, yogurts, juice and coffee. They staff was good, but the breakfast lady didn't want to refill anything bc breakfast ended in 30 minutes. Overall it was great but I guess we should have gotten to breakfast earlier.

Staff was friendly. Hotel was very clean. Breakfast was excellent. Location to the casino was very convenient.