Can Salvador - Villa With Private Pool In Moscari

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Everything went just had planned. Villa has described. No problems thumbs up

We left after the first night because there were cats in the property that came into the house and one person was severely allergic. We contacted Homerti who was managing the property and they refused to help us or reimburse for the week, or even a partial reimbursement We would ask for a refund as we had to stay somewhere else for the week last minute.

This property is amazing for those who want to sit back and relax The villa consists of two bedrooms downstairs that can get hot, a large sitting room / dining room. Fully fitted kitchen, back room and downstairs bathroom with shower. Up stairs bathroom air conditioned lovely bedroom and huge terrace. The outside is what really sells with good size pool, barbecue area and covered dining area, grass area and large parking for many cars. Loved the villa and holiday with some great non listed items like free safe, large pool room which housed bar h equipment and pool items and toilets which was brilliant if having a pool day. The representatives at Homerti were fanatic and always immediate response and helpful. Did get confused with superstition of villa rooms upstairs but overall loved it and would book again immediately.

We did have a problem on the last evening with the shower drainage, blocked and sewage back drafting in the shower. We reported immediately to Homerti and to be fair they offered to try and get someone out that night. As we were leaving at 7 am next morning we said would not use that bathroom, they said they would definitely get some one in the morning. The taxis that we booked through Homerti were a bit of a shambles, on arrival they did not turn up, when we contacted they took immediate action. On departure at 7am on the 28th, I checked with Leonardo on the Monday 24th and received e mail confirmation all was well. Again they did not show up. Despite several calls to Homerti and receiving a voice message saying someone would call me back in a few minutes. I did eventually get a call at 8am and the said they did not know why it had not turned up. To be fair once comtact was made he reacted bery well and arrange another taxi. The frustration was we could not get anyone from 7-15 till 8.00 even although the voice message said it was an emergency number and someone would call us back in two minutes. Purely by good fortune our flight was delayed 1 hour and we managed to catch.