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BN Hotel Thermal & Wellness

US$309

/ night

Avg. for September

BN Hotel Thermal & Wellness - Image 1

BN Hotel Thermal & Wellness - Room

BN Hotel Thermal & Wellness - Room

BN Hotel Thermal & Wellness - Spa

BN Hotel Thermal & Wellness - Lobby sitting area

Prices for BN Hotel Thermal & Wellness

Select dates to see prices and availability

US$309

/ night

Avg. for September

Monthly average prices

Nightly prices at BN Hotel Thermal & Wellness average US$277 in the cheapest month (June) and US$532 in the most expensive month (February), based on the last 12 months.

Average nightly price at BN Hotel Thermal & Wellness by month, last 12 months (USD)
Month	Average price
January	US$480
February	US$532
March	US$301
April	US$280
May	US$286
June	US$277
July	US$313
August	US$356
September	US$309
October	US$296
November	US$296
December	US$298

Most expensive: February (~US$532)

Cheapest: June (~US$277)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 indoor pools, hot springs, and a complimentary water park. Additional featu...

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 indoor pools, hot springs, and a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Business amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free valet parking is available onsite.

Dining

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and 5 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 5 bars/lounges or 5 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 246 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Location

With a stay at BN Hotel Thermal & Wellness in Mersin (Toroslar), you'll be 10.8 mi (17.4 km) from Castle of Gozne and 11.8 mi (19 km) from Anamur Museum. This family-friendly hotel is 11.8 mi (19 km) from Cleopatra's Gate and 12 mi (19.4 km) from Mersin Grand Mosque.

What's nearby

Castle of Gozne(10.8 Miles)
Anamur Museum(11.8 Miles)
Cleopatra's Gate(11.8 Miles)
Mersin Grand Mosque(12 Miles)
Ataturk House Museum(12.3 Miles)
Greek Orthodox Church(12.5 Miles)
Ataturk Park(12.6 Miles)
Mersin Museum(12.6 Miles)
Mersin Harbour(12.6 Miles)
Mersin Convention Center(12.9 Miles)
Mersin Denizpark(13 Miles)
Mersin Arena(13.7 Miles)
Maiden's castle(13.8 Miles)
Archaeology & Ethnography Museum(14 Miles)
Forum Mersin Shopping Mall(14.3 Miles)
The nearest major airport is Çukurova Intl. Airport (COV)(46.1 Miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service

Location

Iğdır Mah. Iğdır Sok. İçmeler Mevkii No:585A Akdeniz, Mersin, Türkiye

Castle of Gozne (10.8 Miles)

Anamur Museum (11.8 Miles)

Cleopatra's Gate (11.8 Miles)

Mersin Grand Mosque (12 Miles)

Ataturk House Museum (12.3 Miles)

Greek Orthodox Church (12.5 Miles)

More location info

Room options

4

Duplex, Garden View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

570 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Superior Room, Mountain View

Room details

1 Extra-Large Double Bed

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

4

Superior Room, Pool View

Room details

1 Extra-Large Double Bed

Sleeps 3

474 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Private Spa Tub

Rooftop Private Spa Tub

3

Deluxe Room, Pool View

Room details

1 Extra-Large Double Bed

Sleeps 3

398 ft²

Air Conditioning

Heating

Wi-Fi (Free)

9

Villa

Room details

1 Extra-Large Double Bed

,

4× Single Beds

and

2 Sofa Beds

Sleeps 7

2583 ft²

Shared Accommodations

Air Conditioning

Heating

Wi-Fi (Free)

Private Pool

Plunge Pool

7

Presidential Suite

Room details

1 Extra-Large Double Bed

,

2 Single Beds

and

2 Sofa Beds

Sleeps 5

1238 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Private Spa Tub

Rooftop Private Spa Tub

3

Family Room, Mountain View

Room details

1 Extra-Large Double Bed

and

2 Single Beds

Sleeps 4

431 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Family Duplex, Garden View

Room details

1 Extra-Large Double Bed

,

2 Single Beds

and

1 Sofa Bed

Sleeps 5

840 ft²

Air Conditioning

Heating

Wi-Fi (Free)

3

Deluxe Room, Mountain View

Room details

1 Extra-Large Double Bed

Sleeps 3

398 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Indoor Private Spa Tub

Private Spa Tub

4

Family Duplex, Mountain View

Room details

1 Extra-Large Double Bed

,

2 Single Beds

and

1 Sofa Bed

Sleeps 5

840 ft²

Air Conditioning

Heating

Wi-Fi (Free)

3

Deluxe Room, 1 King Bed, Garden View

Room details

1 Extra-Large Double Bed

Sleeps 2

269 ft²

Air Conditioning

Heating

Wi-Fi (Free)

2

Deluxe Room, 1 King Bed, Mountain View

Room details

1 Extra-Large Double Bed

Sleeps 2

269 ft²

Air Conditioning

Heating

Wi-Fi (Free)

3

Family Room, Pool View

Room details

1 Extra-Large Double Bed

and

2 Single Beds

Sleeps 4

431 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Duplex, Mountain View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

570 ft²

Air Conditioning

Heating

Wi-Fi (Free)

3

Deluxe Twin Room, Garden View

Room details

2 Single Beds

Sleeps 3

312 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of BN Hotel Thermal & Wellness

8.8

Fabulous

Based on 133 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of BN Hotel Thermal & Wellness, guests repeatedly praise the hotel’s cleanliness, plentiful and tasty meals, and generally friendly, solution‑oriented staff, while a minority report lapses such as slow or unfriendly front‑desk experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Across recent reviews of BN Hotel Thermal & Wellness, guests repeatedly praise the hotel’s cleanliness, plentiful and tasty meals, and generally friendly, solution‑oriented staff, while a minority report lapses such as slow or unfriendly front‑desk experiences.

Pools and grounds are well kept and the resort is strongly family‑oriented, though some note early pool or slide closures and strict spa rules. The mountain setting feels scenic and quiet but is relatively remote from major sights, so having a car helps. Overall, expect a clean, family‑focused stay with good food in a secluded location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools and grounds are well maintained, and family facilities like kids’ clubs and activities are appreciated. Some guests mention early pool/slide closing times and strict spa rules.

Related guest reviews

10

Safvat

1 Sept 2022

·

Stayed 2 nights

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

8

Bahadir

7 Mar 2022

·

Stayed 2 nights

2 gün önce ooteldeydim temizlik çok iyi çalışanlar çok hızlıydı saygılılardı . Yemekler güzel fakat cocuklara yönelik bir hamburger pizza gibi yiyecekler yoktu . Çay kahvenin belirlenen saatler dışında ücretli olması saçmaydı. Mini clup çok güzel fakat çalışanlar yetersiz ve ilgisizdi

2 gün önce ooteldeydim temizlik çok iyi çalışanlar çok hızlıydı saygılılardı . Yemekler güzel fakat cocuklara yönelik bir hamburger pizza gibi yiyecekler yoktu . Çay kahvenin belirlenen saatler dışında ücretli olması saçmaydı. Mini clup çok güzel fakat çalışanlar yetersiz ve ilgisizdi

10

ABDELHASIB

26 Jun 2024

·

Stayed 3 nights

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

10

merih

30 Sept 2024

·

Stayed 1 night

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

10

Volkan

16 Nov 2025

·

Stayed 3 nights

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

6

Piotr

31 Jul 2022

·

Stayed 2 nights

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

10

Hulya

15 Jul 2022

·

Stayed 3 nights

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

10

sua naz

26 Jan 2026

·

Stayed 1 night

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

8

Demir

23 Jul 2025

·

Stayed 2 nights

War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren.

War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren.

10

Mustafa tolga

8 Apr 2024

·

Stayed 2 nights

Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi

Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and well‑kept common areas, with housekeeping seen as thorough.

Related guest reviews

10

Bekir Muhammed

19 Jun 2024

·

Stayed 3 nights

Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz.

Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz.

10

Safvat

1 Sept 2022

·

Stayed 2 nights

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

10

Delbar

15 May 2022

·

Stayed 5 nights

Super sauber! Es war ein wirklich sehr schöner Aufenthalt für uns alle!

Super sauber! Es war ein wirklich sehr schöner Aufenthalt für uns alle!

10

Mükremin

2 May 2024

·

Stayed 2 nights

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

10

ABDELHASIB

26 Jun 2024

·

Stayed 3 nights

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

10

merih

30 Sept 2024

·

Stayed 1 night

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

10

Volkan

16 Nov 2025

·

Stayed 3 nights

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

10

Hulya

15 Jul 2022

·

Stayed 3 nights

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

10

sua naz

26 Jan 2026

·

Stayed 1 night

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with quality furnishings, and many guests found them pleasant for short breaks. Mentions of issues are limited.

Related guest reviews

10

Sergii

7 Jan 2022

·

Stayed 3 nights

My family and I had a great three nights at the resort. We liked everything except few things:the pillows - they were too hard and too big and the hair cut my wife had upset her very much. Another disappointment was to see how much food were wasted every day. People take way more then they can eat. It’s not the administration fault of course but should be addressed somehow.

My family and I had a great three nights at the resort. We liked everything except few things:the pillows - they were too hard and too big and the hair cut my wife had upset her very much. Another disappointment was to see how much food were wasted every day. People take way more then they can eat. It’s not the administration fault of course but should be addressed somehow.

10

Safvat

1 Sept 2022

·

Stayed 2 nights

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

2

Zeinab

21 Nov 2024

·

Stayed 3 nights

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

10

Volkan

16 Nov 2025

·

Stayed 3 nights

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

10

Hulya

15 Jul 2022

·

Stayed 3 nights

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

8

Rifat

7 Feb 2022

·

Stayed 14 nights

Bin 2 Wochen im Hotel gewesen und war sehr zufrieden. Neues Hotel, Anlage und Möbel Hochwertig und unverbraucht. Alle Mitarbeiter sehr Nett und hilfsbereit besonders die Küchenmitarbeiter. Lage in den Bergen, Ruhig aber nach 3 Tagen könnte es Langweilig werden. Wir hatten einen Leihwagen so waren sehr schnell am Strand und den Sehenswürdigkeiten. Einzigstes Manko war unser Zimmer mit dem Gartenblick. Bei offenen Fenster waren die Lüftergeraüsche sehr nervend. Ich würde gerne wieder dorthin nur mit einem Zimmer mit Bergblick.

Bin 2 Wochen im Hotel gewesen und war sehr zufrieden. Neues Hotel, Anlage und Möbel Hochwertig und unverbraucht. Alle Mitarbeiter sehr Nett und hilfsbereit besonders die Küchenmitarbeiter. Lage in den Bergen, Ruhig aber nach 3 Tagen könnte es Langweilig werden. Wir hatten einen Leihwagen so waren sehr schnell am Strand und den Sehenswürdigkeiten. Einzigstes Manko war unser Zimmer mit dem Gartenblick. Bei offenen Fenster waren die Lüftergeraüsche sehr nervend. Ich würde gerne wieder dorthin nur mit einem Zimmer mit Bergblick.

10

Mustafa tolga

8 Apr 2024

·

Stayed 2 nights

Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi

Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi

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AI-generated summary based on recent guest reviews

Service

Many guests describe the staff as friendly, attentive, and quick to resolve issues, with management engagement noted. However, several reviews report rude interactions and check‑in delays.

Related guest reviews

10

Bekir Muhammed

19 Jun 2024

·

Stayed 3 nights

Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz.

Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz.

10

Mükremin

2 May 2024

·

Stayed 2 nights

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

10

ABDELHASIB

26 Jun 2024

·

Stayed 3 nights

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

2

Zeinab

21 Nov 2024

·

Stayed 3 nights

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

10

merih

30 Sept 2024

·

Stayed 1 night

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.

2

Nidal

22 Nov 2023

·

Stayed 1 night

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.

10

Volkan

16 Nov 2025

·

Stayed 3 nights

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

10

sua naz

26 Jan 2026

·

Stayed 1 night

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

10

Ahmet

16 Apr 2022

·

Stayed 4 nights

Sehr zuvorkommendes Personal. Sehr nett.

Sehr zuvorkommendes Personal. Sehr nett.

8

Evin

30 Jul 2022

·

Stayed 3 nights

Super service af personalet. Meget høflige, lige bortset fra Sevgi, en af resceptionisterne som får et flip over at jeg er blevet lovet et værelse til mine børn i nærheden af vores værelse efter kl 16. Hun blive ved at insistere på at der ingen værelse er af denne størrelse. Da jeg fastholder hvad hendes kollega har lovet mig, flipper hun ud og siger på tyrkisk at vi spilder hendes tid og siger til din kollega at hun må få rengøringspersonalet til at rengøre værelset for os, så vi kan få det. Det værelse som hun påstod ikke fandtes. Jeg forstod hende, og sagde også til hendes kollega, at hun på ingen måde kan tillade dig at råbe og skælde ud på den måde. Resten af personalet var meget venlige, høflige og imødekommende. Men Sevgi skiller sig desværre ud, og var meget uhøflig og med en mega kort lunte.

Super service af personalet. Meget høflige, lige bortset fra Sevgi, en af resceptionisterne som får et flip over at jeg er blevet lovet et værelse til mine børn i nærheden af vores værelse efter kl 16. Hun blive ved at insistere på at der ingen værelse er af denne størrelse. Da jeg fastholder hvad hendes kollega har lovet mig, flipper hun ud og siger på tyrkisk at vi spilder hendes tid og siger til din kollega at hun må få rengøringspersonalet til at rengøre værelset for os, så vi kan få det. Det værelse som hun påstod ikke fandtes. Jeg forstod hende, og sagde også til hendes kollega, at hun på ingen måde kan tillade dig at råbe og skælde ud på den måde. Resten af personalet var meget venlige, høflige og imødekommende. Men Sevgi skiller sig desværre ud, og var meget uhøflig og med en mega kort lunte.

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AI-generated summary based on recent guest reviews

Location

Set in the mountains, the environment is scenic and quiet but relatively far from attractions; guests with cars found getting around easier.

Related guest reviews

8

Ahmet

17 Jan 2022

·

Stayed 2 nights

It’s a unique location, facilities really satisfactory, food is generally good, good ingredients, salad presentations were poor, health hotel one expects clear vegan, vegetarian options marked, different clearly marked buffet would be useful. Overall is really good place, hope it will be kept in this way.

It’s a unique location, facilities really satisfactory, food is generally good, good ingredients, salad presentations were poor, health hotel one expects clear vegan, vegetarian options marked, different clearly marked buffet would be useful. Overall is really good place, hope it will be kept in this way.

10

Mükremin

2 May 2024

·

Stayed 2 nights

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

2

Zeinab

21 Nov 2024

·

Stayed 3 nights

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.

6

Piotr

31 Jul 2022

·

Stayed 2 nights

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

8

Rifat

7 Feb 2022

·

Stayed 14 nights

Bin 2 Wochen im Hotel gewesen und war sehr zufrieden. Neues Hotel, Anlage und Möbel Hochwertig und unverbraucht. Alle Mitarbeiter sehr Nett und hilfsbereit besonders die Küchenmitarbeiter. Lage in den Bergen, Ruhig aber nach 3 Tagen könnte es Langweilig werden. Wir hatten einen Leihwagen so waren sehr schnell am Strand und den Sehenswürdigkeiten. Einzigstes Manko war unser Zimmer mit dem Gartenblick. Bei offenen Fenster waren die Lüftergeraüsche sehr nervend. Ich würde gerne wieder dorthin nur mit einem Zimmer mit Bergblick.

Bin 2 Wochen im Hotel gewesen und war sehr zufrieden. Neues Hotel, Anlage und Möbel Hochwertig und unverbraucht. Alle Mitarbeiter sehr Nett und hilfsbereit besonders die Küchenmitarbeiter. Lage in den Bergen, Ruhig aber nach 3 Tagen könnte es Langweilig werden. Wir hatten einen Leihwagen so waren sehr schnell am Strand und den Sehenswürdigkeiten. Einzigstes Manko war unser Zimmer mit dem Gartenblick. Bei offenen Fenster waren die Lüftergeraüsche sehr nervend. Ich würde gerne wieder dorthin nur mit einem Zimmer mit Bergblick.

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AI-generated summary based on recent guest reviews

Dining

Food is widely praised for variety and taste at breakfast and dinner. Some guests criticize the coffee quality and charges outside set times, and ask for clearer vegetarian or vegan labeling.

Related guest reviews

10

Safvat

1 Sept 2022

·

Stayed 2 nights

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

8

Mehmet

3 Mar 2024

·

Stayed 2 nights

çok temiz, çok güzel yemekleri biraz daha iyi olabilirdi

çok temiz, çok güzel yemekleri biraz daha iyi olabilirdi

8

Bahadir

7 Mar 2022

·

Stayed 2 nights

2 gün önce ooteldeydim temizlik çok iyi çalışanlar çok hızlıydı saygılılardı . Yemekler güzel fakat cocuklara yönelik bir hamburger pizza gibi yiyecekler yoktu . Çay kahvenin belirlenen saatler dışında ücretli olması saçmaydı. Mini clup çok güzel fakat çalışanlar yetersiz ve ilgisizdi

2 gün önce ooteldeydim temizlik çok iyi çalışanlar çok hızlıydı saygılılardı . Yemekler güzel fakat cocuklara yönelik bir hamburger pizza gibi yiyecekler yoktu . Çay kahvenin belirlenen saatler dışında ücretli olması saçmaydı. Mini clup çok güzel fakat çalışanlar yetersiz ve ilgisizdi

10

Medine

12 Oct 2025

·

Stayed 1 night

Her şey mükemmeldi, yemekler harikaydı

Her şey mükemmeldi, yemekler harikaydı

10

Mükremin

2 May 2024

·

Stayed 2 nights

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel.

10

Volkan

16 Nov 2025

·

Stayed 3 nights

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.

6

Piotr

31 Jul 2022

·

Stayed 2 nights

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

10

Göker

6 Oct 2024

·

Stayed 3 nights

Mükemmel. Yemekleri efsaneydi.

Mükemmel. Yemekleri efsaneydi.

10

sua naz

26 Jan 2026

·

Stayed 1 night

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz

2

Can

31 Dec 2025

·

Stayed 4 nights

Ne kahvaltıda ne diğer alanlarda iyi bir kahve bulmak zor kahvenin ücretli olmasını geçtim musluk suyuyla veya kötü ürün kullanımı nedeniyle içelecek seviyede değil oteli kullanan ve daha eski gelen konuklar geçen sene yemeklerin ve kahvaltının daha iyi durumda olduğunu söylüyor çalışanlar güler yüzlü değil

Ne kahvaltıda ne diğer alanlarda iyi bir kahve bulmak zor kahvenin ücretli olmasını geçtim musluk suyuyla veya kötü ürün kullanımı nedeniyle içelecek seviyede değil oteli kullanan ve daha eski gelen konuklar geçen sene yemeklerin ve kahvaltının daha iyi durumda olduğunu söylüyor çalışanlar güler yüzlü değil

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AI-generated summary based on recent guest reviews

8

Dr. Mounika

31 Mar 2026

·

Stayed 1 night

The property doesn’t communicate with the SPA staff. It would be nice if the front desk is aware of the SPA rules to inform the guests when they check in instead of one gets surprised by rules which require additional purchase. In addition, to the SPA staff are selective to who they want to enforce the rules to & who to ignore.

The property doesn’t communicate with the SPA staff. It would be nice if the front desk is aware of the SPA rules to inform the guests when they check in instead of one gets surprised by rules which require additional purchase. In addition, to the SPA staff are selective to who they want to enforce the rules to & who to ignore.

10

ABDELHASIB

26 Jun 2024

·

Stayed 3 nights

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.

2

Nidal

22 Nov 2023

·

Stayed 1 night

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.

10

Safvat

1 Sept 2022

·

Stayed 2 nights

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

6

Piotr

31 Jul 2022

·

Stayed 2 nights

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about BN Hotel Thermal & Wellness

Is parking available at the hotel?

Parking is available on-site, but it is limited. Free valet parking is also offered.

What type of breakfast is served and what are the hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available for a surcharge. Guests can arrange the transfer by contacting the hotel.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility. It features step-free entrances and elevators, but specific details on accessible rooms and facilities should be confirmed with the hotel.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Mersin (Toroslar), approximately 10.8 miles (17.4 km) from Castle of Gozne and 12.2 miles (19.6 km) from Anamur Museum. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features 15 indoor swimming pools, including a heated outdoor pool. The seasonal pool is open from May to November, and pool access is available from 8:00 AM to 10:00 PM.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $321
20 $270	21 $271	22 $267	23 $270	24 $267	25 $302	26 $302
27 $266	28 $269	29 $279	30 $274

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.