Viva Dominicus Palace by Wyndham, A Trademark All Inclusive
US$ 327
/noite
Média para outubro
Preços para Viva Dominicus Palace by Wyndham, A Trademark All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 327
/noite
Média para outubro
Preços médios mensais
Em Viva Dominicus Palace by Wyndham, A Trademark All Inclusive, o preço por noite é, em média, US$ 327 no mês mais barato (outubro) e US$ 940 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 760 |
| fevereiro | US$ 590 |
| março | US$ 814 |
| abril | US$ 554 |
| maio | US$ 940 |
| junho | US$ 404 |
| julho | US$ 558 |
| agosto | US$ 457 |
| setembro | US$ 368 |
| outubro | US$ 327 |
| novembro | US$ 371 |
| dezembro | US$ 449 |
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out. · US$ 327
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Mais caro: maio (aprox. US$ 940)
Mais barato: outubro (aprox. US$ 327)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, Sauna e uma sala de fitness.
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, Sauna e uma sala de fitness.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
Restaurante
Recarregue energias com a revigorante cozinha internacional no La Yuca, um restaurante onde poderá apreciar magníficas vistas para o jardim. Tem ainda à sua disposição uma cafetaria, se lhe apetecer uma refeição mais leve. Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 5 bares/lounges.
Quartos
Os 422 quartos com decoração personalizada proporcionam-lhe um televisor LCD piso aquecido. As unidades contam com uma varanda ou pátio interior. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As comodidades incluem ainda cofres e minibares, além de telefone com chamadas locais grátis.
Localização
Em San Rafael del Yuma, Viva Dominicus Palace by Wyndham, A Trademark Resort ficará à beira-mar, a 15 minutos de carro de Playa Dominicus e de Praia Bayahibe.
O que há nas proximidades
Playa Dominicus(1.4 milhas)
Praia de Magallanes(1.7 milhas)
Fonte da Morte(2 milhas)
Parque Nacional Cotubamana(2 milhas)
Monumento Natural Punta Bayahibe(2.1 milhas)
Praia Bayahibe(2.2 milhas)
Cueva Padre Nuestro(3.1 milhas)
Cueva de Chicho(3.8 milhas)
Parque Conquista(8.5 milhas)
Dye Fore Golf Club(14.1 milhas)
The Links(14.3 milhas)
Museu Arqueológico Altos de Chavón(14.4 milhas)
Centro Equestre de Casa de Campo(14.8 milhas)
Campo de Golfe Teeth of the Dog(15 milhas)
Marina de Casa de Campo(15.5 milhas)
La Romana (LRM-Aeroporto Internacional de La Romana)(11.9 milhas)
Punta Cana (PUJ-Aeroporto Internacional de Punta Cana)(44.3 milhas)
Santo Domingo (SDQ-Aeroporto Internacional Las Americas)(70.8 milhas)
Santo Domingo (JBQ-Aeroporto Internacional de La Isabela)(90.3 milhas)
Estacionamento
Restaurante
Piscina
Babysitting/Serviço para crianças
Centro de negócios
Balcão de turismo
Localização
Bayahibe, La Romana, Dominicus, San Rafael del Yuma, República Dominicana
Playa Dominicus (1.4 milhas)
Praia de Magallanes (1.7 milhas)
Fonte da Morte (2 milhas)
Parque Nacional Cotubamana (2 milhas)
Monumento Natural Punta Bayahibe (2.1 milhas)
Praia Bayahibe (2.2 milhas)
Opções de quartos
6
Superior Ocean View, 1 King Bed, Non-Smoking
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
5
Quarto Superior, 1 cama king-size, não fumadores
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
5
Quarto, 1 cama king-size, não fumadores (Couple Retreat)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Quarto Superior, 1 cama king-size, não fumadores (Superior Plus)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
354 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Superior Ocean View, 2 Queen Beds, Non-Smoking
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
6
Quarto Superior, 2 camas queen-size, não fumadores (Superior Plus)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
354 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
5
Quarto, 1 cama king-size, acessível, não fumadores
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
5
Quarto Superior, 2 camas queen-size, não fumadores
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
304 ft²
Varanda ou TerraçoAr condicionadoSoalho aquecidoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Viva Dominicus Palace by Wyndham, A Trademark All Inclusive
6.9
Agradável
Com base em 545 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
42%
Família
38%
Grupos
15%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Viva Dominicus Palace by Wyndham, A Trademark All Inclusive, os hóspedes elogiam consistentemente a deslumbrante e tranquila praia, bem como o animado entretenimento, enquanto observam quartos desatualizados com problemas de manutenção, limpeza irregular, serviço inconsistente e comida de buffet que varia de sem graça a ruim.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Viva Dominicus Palace by Wyndham, A Trademark All Inclusive, os hóspedes elogiam consistentemente a deslumbrante e tranquila praia, bem como o animado entretenimento, enquanto observam quartos desatualizados com problemas de manutenção, limpeza irregular, serviço inconsistente e comida de buffet que varia de sem graça a ruim.
Os bares podem ser lentos e com opções limitadas de bebidas, as reservas em restaurantes são restritas ou pagas em alguns momentos, áreas exclusivas para VIP frustram alguns hóspedes e o Wi-Fi é instável, especialmente nos quartos. Os jardins e as piscinas são geralmente bem cuidados, há muitas atividades diárias para famílias e os bangalôs à beira-mar se destacam pela localização, embora o barulho dos shows noturnos afete algumas áreas. Espere um belo cenário à beira-mar com uma experiência all-inclusive animada, mas inconsistente.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Bela e extensa praia e várias piscinas, mas algumas instalações parecem desatualizadas; o horário de funcionamento da piscina termina cedo, a sombra é limitada, as áreas exclusivas para VIP e os procedimentos com toalhas frustram alguns. Os bares podem ter longas filas e opções limitadas de bebidas.
Avaliações dos hóspedes relacionadas
8
Tracey
6 de jul. de 2024
·
A estadia foi de 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
10
Jadwiga Katarzyna
29 de jul. de 2023
·
A estadia foi de 5 noites
Everything at this resort was amazing, but the pools could have been open a little longer.
Everything at this resort was amazing, but the pools could have been open a little longer.
6
Donald
25 de out. de 2025
·
A estadia foi de 5 noites
Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.
Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.
6
Rachael
11 de out. de 2023
·
A estadia foi de 5 noites
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Michael
9 de ago. de 2024
·
A estadia foi de 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 de fev. de 2025
·
A estadia foi de 21 noites
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Catharine
21 de set. de 2023
·
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
6
Giovanni
19 de set. de 2024
·
A estadia foi de 6 noites
Resort viejo, comida poco variada , bungalow viejo , playa buenissima.
Resort viejo, comida poco variada , bungalow viejo , playa buenissima.
4
Cynthia R
19 de mar. de 2023
·
A estadia foi de 7 noites
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
8
Richard L
19 de dez. de 2024
·
A estadia foi de 8 noites
Love the beach area with snorkeling right on site, only issue was the soda fountain was always limited on options and what they offer was either not set up correctly or out of stock.
Love the beach area with snorkeling right on site, only issue was the soda fountain was always limited on options and what they offer was either not set up correctly or out of stock.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é irregular: vários hóspedes encontraram jardins bem cuidados e quartos arrumados, mas outros relataram banheiros públicos sujos, mesas sujas, odores nos quartos e pragas ocasionais (baratas, mosquitos, pulgas). Alguns mencionaram falhas no manuseio de alimentos.
Avaliações dos hóspedes relacionadas
2
violeta
17 de jun. de 2024
·
A estadia foi de 2 noites
The food was very bad and the waiters did not even pay attention to the spoon they put on the table, they had a lot of attitude towards the customers, there is no hygiene
The food was very bad and the waiters did not even pay attention to the spoon they put on the table, they had a lot of attitude towards the customers, there is no hygiene
8
Tracey
6 de jul. de 2024
·
A estadia foi de 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
10
Gail
24 de dez. de 2023
·
A estadia foi de 7 noites
Loved it here. The hotel is huge, much bigger than we were expecting but never felt crowded even during a peak week. Lots of amenities and activities to keep the kids busy and a beautiful location. Every member of staff was friendly and helpful. The room was a bit basic but very clean. The only real downside was the food in the buffet could be a bit bland. The food in the other restaurants and snack bars was much better. Highly recommended.
Loved it here. The hotel is huge, much bigger than we were expecting but never felt crowded even during a peak week. Lots of amenities and activities to keep the kids busy and a beautiful location. Every member of staff was friendly and helpful. The room was a bit basic but very clean. The only real downside was the food in the buffet could be a bit bland. The food in the other restaurants and snack bars was much better. Highly recommended.
2
Fernando
28 de out. de 2025
·
A estadia foi de 3 noites
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
2
britney
29 de mai. de 2024
·
A estadia foi de 3 noites
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
10
shawn
23 de abr. de 2023
·
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
2
Mohammed
1 de mai. de 2024
·
A estadia foi de 4 noites
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
4
Rosa
16 de out. de 2024
·
A estadia foi de 6 noites
1: I didn’t get the accommodations I paid for 2: The unit I was in smelled like sewage 3: some of the people at the reception desk were not friendly or had enough tactics to deal with people (very rude) 4: after days of me trying to get the problem resolved by talking to different people, managers the problem never got resolved 5: when they finally have the time to get to my difficulties it was too late to change rooms I got here on Thursday to leave on Wednesday they asked me if I wanted to move to a different room on Monday afternoon, by then what was the purpose of moving for just a day. So overall I am very disappointed with this property; I don’t know if I will come back to this specific one next time.
1: I didn’t get the accommodations I paid for 2: The unit I was in smelled like sewage 3: some of the people at the reception desk were not friendly or had enough tactics to deal with people (very rude) 4: after days of me trying to get the problem resolved by talking to different people, managers the problem never got resolved 5: when they finally have the time to get to my difficulties it was too late to change rooms I got here on Thursday to leave on Wednesday they asked me if I wanted to move to a different room on Monday afternoon, by then what was the purpose of moving for just a day. So overall I am very disappointed with this property; I don’t know if I will come back to this specific one next time.
6
Gloria
27 de mai. de 2024
·
A estadia foi de 5 noites
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
8
Catharine
21 de set. de 2023
·
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de básicos a cênicos bangalôs à beira-mar; muitos observam a decoração desatualizada, o ar condicionado intermitente ou fraco, vazamentos e Wi-Fi instável no quarto. O barulho dos shows noturnos afeta algumas áreas, e o tipo ou a firmeza da cama às vezes decepcionam, embora a vista para o oceano seja o destaque.
Avaliações dos hóspedes relacionadas
2
Jon
16 de fev. de 2024
·
A estadia foi de 5 noites
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
6
Lora DiAnn
14 de jun. de 2023
·
A estadia foi de 6 noites
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
6
Amanda
2 de mar. de 2025
·
A estadia foi de 5 noites
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
6
Rachael
11 de out. de 2023
·
A estadia foi de 5 noites
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Sammi Nichole
2 de jul. de 2023
·
A estadia foi de 6 noites
To be fair, the beach and water is fantastic! Our Bungalow on the beach was just a few steps away from the sand and the view was beautiful. However,if you’re going there to enjoy the food, look elsewhere. Sure you can poke around the buffet and find something, fresh fruit and pasta of some kind. If you want serenity, make sure you request a room/bungalow away from the main pool on the Beach side of the resort. LOUD music everyday towards late afternoon and then again night time up until midnight. I’m not a prude but it was over the top. When we first arrived, the ac in our room wasn’t working. We called the front desk to report it. They said they would send maintenance right away. 2 hours later and no one. My husband is a HVAC tech and knew what the issue was so we strolled to the front desk. They looked at us like we were crazy because “apparently “ the maintenance man had been there. We told them we were there the whole time and no one came. We requested a new room if this wasn’t fixed by the time we got back from dinner. NOT FIXED. Went to the front again, now we are patient but this is ridiculous. She radioed the guy and he was outside our bungalow. Hubby helped to fix it. Oh and you also will be hounded to attend a sit down so they can try to sell you a membership. Thousands and thousands of dollars, for 10-30 years locked in. I love the heat, sun and the beach so hubby, kids and I took the good with the bad. Most likely wouldn’t return. Will try another resort.
To be fair, the beach and water is fantastic! Our Bungalow on the beach was just a few steps away from the sand and the view was beautiful. However,if you’re going there to enjoy the food, look elsewhere. Sure you can poke around the buffet and find something, fresh fruit and pasta of some kind. If you want serenity, make sure you request a room/bungalow away from the main pool on the Beach side of the resort. LOUD music everyday towards late afternoon and then again night time up until midnight. I’m not a prude but it was over the top. When we first arrived, the ac in our room wasn’t working. We called the front desk to report it. They said they would send maintenance right away. 2 hours later and no one. My husband is a HVAC tech and knew what the issue was so we strolled to the front desk. They looked at us like we were crazy because “apparently “ the maintenance man had been there. We told them we were there the whole time and no one came. We requested a new room if this wasn’t fixed by the time we got back from dinner. NOT FIXED. Went to the front again, now we are patient but this is ridiculous. She radioed the guy and he was outside our bungalow. Hubby helped to fix it. Oh and you also will be hounded to attend a sit down so they can try to sell you a membership. Thousands and thousands of dollars, for 10-30 years locked in. I love the heat, sun and the beach so hubby, kids and I took the good with the bad. Most likely wouldn’t return. Will try another resort.
4
Arkadzi
3 de dez. de 2023
·
A estadia foi de 7 noites
We and our friends stayed in this hotel in February 2021 and we liked it, so we decided to spend our vacation here this year as well. Not as good as before… 1. Did not get rooms in the same bungalow. 2. Wi-Fi was not working inside the rooms. 3. Our room AC was working only intermittently (4-5 hours a day) for 4 Days. 4. Multiple requests to change rooms were denied. 5. No compensation for non-working AC was provided. 6. Our request to speak with management was denied.
We and our friends stayed in this hotel in February 2021 and we liked it, so we decided to spend our vacation here this year as well. Not as good as before… 1. Did not get rooms in the same bungalow. 2. Wi-Fi was not working inside the rooms. 3. Our room AC was working only intermittently (4-5 hours a day) for 4 Days. 4. Multiple requests to change rooms were denied. 5. No compensation for non-working AC was provided. 6. Our request to speak with management was denied.
6
Liu
12 de abr. de 2023
·
A estadia foi de 4 noites
staff service were not friendly and the room is terrible. The bathroom even missed a slide door, and the front door is in really bad condition
staff service were not friendly and the room is terrible. The bathroom even missed a slide door, and the front door is in really bad condition
6
Gina
10 de set. de 2023
·
A estadia foi de 5 noites
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
10
Kaleb
23 de out. de 2024
·
A estadia foi de 2 noites
Toilets did not work. We paid for one king size bed and was given twin beds. I had to spend two hours to resolve the problem, yet was not given a late check out.
Toilets did not work. We paid for one king size bed and was given twin beds. I had to spend two hours to resolve the problem, yet was not given a late check out.
2
Sacha
9 de abr. de 2023
·
A estadia foi de 4 noites
No hot water in room
No hot water in room
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é irregular: muitos elogiam a equipe amigável e trabalhadora e o entretenimento, mas outros relatam check-in/out lento, suporte limitado em inglês, pressão para vendas de assinaturas e resposta inadequada a problemas no quarto. A falta de funcionários em restaurantes e bares é observada.
Avaliações dos hóspedes relacionadas
8
Tracey
6 de jul. de 2024
·
A estadia foi de 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
10
John F
19 de abr. de 2024
·
A estadia foi de 2 noites
The resort is wonderful. Only drawback for us was that it does not really cater to English-speaking guests. Would recommend for guests from France, Italy or South America.
The resort is wonderful. Only drawback for us was that it does not really cater to English-speaking guests. Would recommend for guests from France, Italy or South America.
10
Gerald
2 de jan. de 2024
·
A estadia foi de 5 noites
I have been to this property three times. I was married there five years ago and they did a phenomenal job then. When I returned this time they upgraded my room sent my wife and I a bottle of wine and some fruit. Some of the cleaners that clean the rooms decided to put flowers on the bed which my wife really loved. As I said I've been there three times I don't think I need to describe how unbelievable the property and services are there or I wouldn't be there three times. I have been recommending Viva Wyndham dominicus resort to many friends for many years now because I think it is a very large and beautiful resort with many things to do good for kids or adults water sports palm trees Beach Sun food staff everything is top notch and I probably will be going back there again and again. I want to give a special shout out to Freidilina, for making our stay wonderful as well as the manager for upgrading our room, and the cleaning staff.
I have been to this property three times. I was married there five years ago and they did a phenomenal job then. When I returned this time they upgraded my room sent my wife and I a bottle of wine and some fruit. Some of the cleaners that clean the rooms decided to put flowers on the bed which my wife really loved. As I said I've been there three times I don't think I need to describe how unbelievable the property and services are there or I wouldn't be there three times. I have been recommending Viva Wyndham dominicus resort to many friends for many years now because I think it is a very large and beautiful resort with many things to do good for kids or adults water sports palm trees Beach Sun food staff everything is top notch and I probably will be going back there again and again. I want to give a special shout out to Freidilina, for making our stay wonderful as well as the manager for upgrading our room, and the cleaning staff.
2
Fernando
28 de out. de 2025
·
A estadia foi de 3 noites
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
10
Emilie
27 de dez. de 2024
·
A estadia foi de 5 noites
The property was gorgeous and lots to do and animations for the kids. We all had a great time. The Santa coming on a boat to the resort and handing gifts to every single children was a nice touch. Friendly staff and all multilingual. Not pushy like other timeshare resorts.
The property was gorgeous and lots to do and animations for the kids. We all had a great time. The Santa coming on a boat to the resort and handing gifts to every single children was a nice touch. Friendly staff and all multilingual. Not pushy like other timeshare resorts.
4
Ganna
14 de dez. de 2023
·
A estadia foi de 9 noites
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
4
Francis
24 de mai. de 2024
·
A estadia foi de 3 noites
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
6
Albania
20 de out. de 2023
·
A estadia foi de 3 noites
Front desk staff was not very welcoming. He didn’t guide us properly or inform us of anything. My fiancè bracelet broke off but had it on his swimsuit packet and the security person try to kick him out of the property even though my fiancé had showing him the bracelet, explaining to him that it had broken off. Very disappointed!
Front desk staff was not very welcoming. He didn’t guide us properly or inform us of anything. My fiancè bracelet broke off but had it on his swimsuit packet and the security person try to kick him out of the property even though my fiancé had showing him the bracelet, explaining to him that it had broken off. Very disappointed!
6
Covuris A
2 de ago. de 2024
·
A estadia foi de 3 noites
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
4
Cynthia R
19 de mar. de 2023
·
A estadia foi de 7 noites
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização privilegiada à beira-mar, com águas calmas e tranquilas, ideais para nadar e praticar snorkeling diretamente da costa; os hóspedes apreciam caminhar entre as seções Palace e Beach e até as lojas e restaurantes próximos. Muitos destacam a extensa praia e o grande número de espreguiçadeiras, embora a sombra possa ser limitada.
Avaliações dos hóspedes relacionadas
8
Tracey
6 de jul. de 2024
·
A estadia foi de 7 noites
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
8
Sammi Nichole
2 de jul. de 2023
·
A estadia foi de 6 noites
To be fair, the beach and water is fantastic! Our Bungalow on the beach was just a few steps away from the sand and the view was beautiful. However,if you’re going there to enjoy the food, look elsewhere. Sure you can poke around the buffet and find something, fresh fruit and pasta of some kind. If you want serenity, make sure you request a room/bungalow away from the main pool on the Beach side of the resort. LOUD music everyday towards late afternoon and then again night time up until midnight. I’m not a prude but it was over the top. When we first arrived, the ac in our room wasn’t working. We called the front desk to report it. They said they would send maintenance right away. 2 hours later and no one. My husband is a HVAC tech and knew what the issue was so we strolled to the front desk. They looked at us like we were crazy because “apparently “ the maintenance man had been there. We told them we were there the whole time and no one came. We requested a new room if this wasn’t fixed by the time we got back from dinner. NOT FIXED. Went to the front again, now we are patient but this is ridiculous. She radioed the guy and he was outside our bungalow. Hubby helped to fix it. Oh and you also will be hounded to attend a sit down so they can try to sell you a membership. Thousands and thousands of dollars, for 10-30 years locked in. I love the heat, sun and the beach so hubby, kids and I took the good with the bad. Most likely wouldn’t return. Will try another resort.
To be fair, the beach and water is fantastic! Our Bungalow on the beach was just a few steps away from the sand and the view was beautiful. However,if you’re going there to enjoy the food, look elsewhere. Sure you can poke around the buffet and find something, fresh fruit and pasta of some kind. If you want serenity, make sure you request a room/bungalow away from the main pool on the Beach side of the resort. LOUD music everyday towards late afternoon and then again night time up until midnight. I’m not a prude but it was over the top. When we first arrived, the ac in our room wasn’t working. We called the front desk to report it. They said they would send maintenance right away. 2 hours later and no one. My husband is a HVAC tech and knew what the issue was so we strolled to the front desk. They looked at us like we were crazy because “apparently “ the maintenance man had been there. We told them we were there the whole time and no one came. We requested a new room if this wasn’t fixed by the time we got back from dinner. NOT FIXED. Went to the front again, now we are patient but this is ridiculous. She radioed the guy and he was outside our bungalow. Hubby helped to fix it. Oh and you also will be hounded to attend a sit down so they can try to sell you a membership. Thousands and thousands of dollars, for 10-30 years locked in. I love the heat, sun and the beach so hubby, kids and I took the good with the bad. Most likely wouldn’t return. Will try another resort.
8
Sonia
3 de jan. de 2024
·
A estadia foi de 6 noites
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
8
Michael
9 de ago. de 2024
·
A estadia foi de 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 de fev. de 2025
·
A estadia foi de 21 noites
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Marko
26 de abr. de 2024
·
A estadia foi de 5 noites
Amazing beach but property needs updating
Amazing beach but property needs updating
10
Jessel
11 de jul. de 2023
·
A estadia foi de 6 noites
This hotel is located on a beautiful beach. The staff was friendly and helpful. Many dining options. Comfortable and clean room. Beautiful experience from start to finish. Will recommend staying at this hotel.
This hotel is located on a beautiful beach. The staff was friendly and helpful. Many dining options. Comfortable and clean room. Beautiful experience from start to finish. Will recommend staying at this hotel.
8
FRANCIS
13 de mai. de 2024
·
A estadia foi de 6 noites
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
8
Sergii
12 de nov. de 2023
·
A estadia foi de 7 noites
Beach was excellent
Beach was excellent
8
Richard L
19 de dez. de 2024
·
A estadia foi de 8 noites
Love the beach area with snorkeling right on site, only issue was the soda fountain was always limited on options and what they offer was either not set up correctly or out of stock.
Love the beach area with snorkeling right on site, only issue was the soda fountain was always limited on options and what they offer was either not set up correctly or out of stock.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida é inconsistente: muitos descrevem as opções de buffet como sem graça, repetitivas ou ruins, com reservas limitadas ou pagas para os restaurantes à la carte e bebidas fracas ou limitadas. Alguns pontos especializados, como o italiano, frutos do mar, steakhouse “25”, pizzaria e crepe bar, recebem elogios.
Avaliações dos hóspedes relacionadas
2
paulo
3 de ago. de 2024
·
A estadia foi de 2 noites
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
4
Allyson
22 de dez. de 2025
·
A estadia foi de 3 noites
The hotel really needs to be remodeled ..everything is very out dated and food in the buffet was not good at all. Has the oriental restaurant and the Italian and thank god we could at least eat that. The options for breakfast were not good at all.
The hotel really needs to be remodeled ..everything is very out dated and food in the buffet was not good at all. Has the oriental restaurant and the Italian and thank god we could at least eat that. The options for breakfast were not good at all.
8
Erick Sean
6 de abr. de 2023
·
A estadia foi de 5 noites
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
6
Donald
25 de out. de 2025
·
A estadia foi de 5 noites
Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.
Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.
8
Michael
9 de ago. de 2024
·
A estadia foi de 8 noites
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
2
Fernando
28 de out. de 2025
·
A estadia foi de 3 noites
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
8
stanislav
2 de nov. de 2023
·
A estadia foi de 8 noites
Everything was ok, except the water. Me my wife and my friends got a stomach problem. We used a bottle water for drink, but for ice and clean fruits and vegetables they use regular water. Food was excellent
Everything was ok, except the water. Me my wife and my friends got a stomach problem. We used a bottle water for drink, but for ice and clean fruits and vegetables they use regular water. Food was excellent
8
Catharine
21 de set. de 2023
·
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
10
Rahul
26 de nov. de 2023
·
A estadia foi de 3 noites
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
4
Jackson
1 de set. de 2025
·
A estadia foi de 5 noites
The worst expirience, my wife get food poisoning, I order scramble eggs and it came with a hair inside. Most of the people sound eveything except get you what you need. Never go back there.
The worst expirience, my wife get food poisoning, I order scramble eggs and it came with a hair inside. Most of the people sound eveything except get you what you need. Never go back there.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Ricardo
12 de ago. de 2026
·
A estadia foi de 3 noites
Local paradisíaco e estrutura 10
Local paradisíaco e estrutura 10
6
YOKASTA
23 de ago. de 2026
·
A estadia foi de 2 noites
Yo no quiero ser injusta. Pero cuando entramos a la habitación en el baño encontramos unas cuantas cucarachas, no teníamos gel de baño durante 2 dias, le informe al departamento de servicio al cliente al cual llame reiteradas veces para que enviaran una persona para reponer los envases de gel y vinieron 2 horas mas tarde.El último dia me di cuenta que se me lleno de pequeñas cucarachitas la maleta. El personal es su mayoría no saludan. Yo pienso que tienen un serio problema de cucarachas espero que hagan lo necesario
Yo no quiero ser injusta. Pero cuando entramos a la habitación en el baño encontramos unas cuantas cucarachas, no teníamos gel de baño durante 2 dias, le informe al departamento de servicio al cliente al cual llame reiteradas veces para que enviaran una persona para reponer los envases de gel y vinieron 2 horas mas tarde.El último dia me di cuenta que se me lleno de pequeñas cucarachitas la maleta. El personal es su mayoría no saludan. Yo pienso que tienen un serio problema de cucarachas espero que hagan lo necesario
8
Gabriela
19 de ago. de 2026
·
A estadia foi de 3 noites
Overall, the hotel is very decent. Nice pools, beach area, tons of entertainment but the service was not the best. Tight schedules and rules for restaurant reservations/services.
Overall, the hotel is very decent. Nice pools, beach area, tons of entertainment but the service was not the best. Tight schedules and rules for restaurant reservations/services.
6
Greg
11 de jul. de 2026
·
A estadia foi de 7 noites
Resort and beach were great. Customer service lacked greatly not because the staff was short handed but because they didn’t pay attention. Food where reservations were required was great. The main buffet and snack bar were sub par. Drinks were limited. Cleaning staff was average. Language barrier can be an issue for English speakers.
Resort and beach were great. Customer service lacked greatly not because the staff was short handed but because they didn’t pay attention. Food where reservations were required was great. The main buffet and snack bar were sub par. Drinks were limited. Cleaning staff was average. Language barrier can be an issue for English speakers.
10
Jose Luis Ricardo
16 de mai. de 2026
·
A estadia foi de 5 noites
Awesome
Awesome
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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novembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-08: 578.4282036926879USD
- 2026-10-09: 528.7223558155823USD
- 2026-10-10: 528.611971539032USD
- 2026-10-11: 526.5003155322876USD
- 2026-10-12: 526.5003155322876USD
- 2026-10-13: 404.64628356726075USD
- 2026-10-14: 526.5003155322876USD
- 2026-10-15: 526.5003155322876USD
- 2026-10-16: 528.0183220219421USD
- 2026-10-17: 526.6102886942139USD
- 2026-10-18: 528.0183220219421USD
- 2026-10-19: 528.0183220219421USD
- 2026-10-20: 526.6102886942139USD
- 2026-10-21: 526.6102886942139USD
- 2026-10-22: 528.0183220219421USD
- 2026-10-23: 528.0183220219421USD
- 2026-10-24: 528.0183220219421USD
- 2026-10-25: 528.0183220219421USD
- 2026-10-26: 526.6102886942139USD
- 2026-10-27: 528.0183220219421USD
- 2026-10-28: NO DATA
- 2026-10-29: 526.6102886942139USD
- 2026-10-30: NO DATA
- 2026-10-31: 528.0183220219421USD
- 2026-11-01: 548.4350279610901USD
- 2026-11-02: 548.4350279610901USD
- 2026-11-03: 548.4350279610901USD
- 2026-11-04: NO DATA
- 2026-11-05: 549.8430955483703USD
- 2026-11-06: 570.2598014875183USD
- 2026-11-07: 361.1645398001099USD
- 2026-11-08: 361.1645398001099USD
- 2026-11-09: 359.7565064723816USD
- 2026-11-10: 361.1645398001099USD
- 2026-11-11: 361.1645398001099USD
- 2026-11-12: 361.1645398001099USD
- 2026-11-13: 359.7565064723816USD
- 2026-11-14: 361.1645398001099USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 548.4350279610901USD
- 2026-11-18: 548.4350279610901USD
- 2026-11-19: 549.8430955483703USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 1473.0252052962646USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 549.8430955483703USD
- 2026-11-29: 549.8430955483703USD
- 2026-11-30: 548.4350279610901USD
- 2026-12-01: 572.3718686088868USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 339.8567429133911USD
- 2026-12-08: 339.8567429133911USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Count on Us (Wyndham).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
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Wi-fi gratuito